With a stay at Thompson Playa Del Carmen Beach House, by Hyatt in Playa del Carmen (Downtown Playa del Carmen), you'll be steps from Quinta Avenida and 5 minutes by foot from Playa del Carmen Main Beach. This luxury hotel is 0.4 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.5 mi (0.8 km) from Mamitas Beach.

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite for lunch or dinner at CGrill, a restaurant which specializes in seafood, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 27 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

If you are thinking of bringing your pet and want to know if pets are allowed at Thompson Playa Del Carmen Beach House, by Hyatt, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Thompson Playa Del Carmen Beach House, by Hyatt are listed below.

Pets allowed

Only dogs are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Service animals are allowed

Pet max weight (per pet) in kg is 18

Pet max weight (per pet) in lb is 40

Maximum number of pets per room 1

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
• LGBTQ friendly
• Property confirms they are implementing guest safety measures
• Guest accommodation is sealed after cleaning
• Individually-wrapped food options are available
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Property is cleaned with disinfectant
• Cashless transactions are available
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Individually-wrapped food options are available for breakfast
• Masks are available to guests
• Electrostatic spray is used for disinfection
• Protective clothing is available to guests
• Property does not offer onsite COVID-19 testing
• No cribs (infant beds) available
• Property follows sanitization practices of COVID-19 Guidelines (CDC)
• Commonly-touched surfaces are cleaned with disinfectant