Very nice! Will be back.

Pros: Was clean, comfortable, staff were lovely and breakfast was good .

Cons: No lift to second floor! Maybe a fan in the room was very warm.

Superb

Exceptional

Very good

Pros: Staff friendly . Lovely old school .

Cons: I was a bit upset the pool had a technical issue so I was unable to use it .

Exceptional

Potential to be a beautiful...

Pros: The Staff were friendly and helpful. The hotel is in a great location.

Cons: The bed was uncomfortable, the hotel overall is in need of upgrading, it’s very dated, breakfast was eatable but very greasy. Too expensive for the quality. Sorry for this negativity. We always stay at this Hotel when we visit Stirling, but you can see it going down hill with each visit, needs a bit of TLC.

Good

Historic building, lovely rooms, good...

Pros: We stayed here on a dinner bed and breakfast package in February. The hotel was grand and impressive looking on our arrival and we parked in the forecourt in one of the many spaces available. We arrived bang on 3pm and there was no wait at reception. Parking is free and you have to put your car registration into a tablet at reception to avoid charges. We booked our dinner for 6.30pm and then headed to our room. The room (205) was the floor above reception with staircase was spacious, nicely decorated, clean and tidy with a cute overlooking the forecourt and equipped with plenty of tea and coffee. There was an ironing board and iron, hairdryer and toiletries. The rooms were a bit tired but still clean and comfy. We unpacked and went exploring round Stirling. As we left we saw a huge queue at reception which we had managed to avoid. Amazing vistas in Stirling and a good range of shops. Dinner was included and was excellent; terrine for starter and slow cooked beef for mains with a couple of sides for hours measure. The food was delicious and good portions too. The staff were spot on. We slept ok, the person sleeping above us was particularly noisy, I think they were repeatedly trying to recreate the EastEnders closing theme tune. We were down early for breakfast the next morning which was a comprehensive cooked and continental buffet breakfast all well prepared and absolutely delicious. We were seated for about 8am and it started to get very busy about 9. Overall a very enjoyable stay and thanks to all the staff for their efforts. No hesitation in recommending the hotel and will definitely be back. ***Update 08/04/2024*** We returned to the hotel and were happy to see the hotel is still as good as before. There had been refurbishments in the public areas. I also used the gym which had a good selection of machines which were well maintained.

Cons: Rooms need upgraded. Service needs to be quicker for dinner but overall we had a great time.

Ok stay, piol

Pros: Food and most staff very attentive

Cons: Pool and hot tub unavailable for duration of stay, no discount or compensation offered.

Adequate

Pros: Great location

Cons: Bit tired in areas

Very good

Very good

Pros: Clean comfortable rooms

Lovely But Could Have Been...

Pros: Location is perfect, in the heart of Stirling and easy access to everything we intended to do. Staff were very friendly and helpful where they could be.

Cons: Link between Booking.com and the hotel seems to be lacking. I thought I had paid for myself and child to have breakfast, but it seems not. Was forced to pay for my child's breakfast on arrival, an unforeseen cost I wasn't too pleased about. Additionally, there seemed to be some confusion over the bed preference, only after some frantic searching did we get what had been ordered. Hotel is lovely but is in need of some updating and investment. My mattress was clearly well used judging by the veritable slope, a little strange to feel you are sliding out of bed. Spa area is good but can easily become overcrowded. Displaying when organised pool activities are on would be helpful, my child and I didn't know an aqua aerobics class was scheduled. That said, the pool staff were great and didn't mind us staying in a while to finish. Another point is changing facilities. There is only one area for family that is shared with disabled. If this is in use you have to wait or find a way to get a child showered, dried and dressed in an adult's changing area potentially of the opposite sex.

Exceptional

Charming, elegant, dignified building, stylishly...

Pros: Excellent staff; nice room, well-appointed and comfortable; meals lovely. Superb location, Good parking.

Cons: Mould in the bathroom and ill-fitting windows whilst a storm was blowing. However, it is an old, adapted property with style and elegance, nicely furnished and carpeted. So on the whole it is a comfortable, characterful, charming place to stay.

We will be back!

Pros: Lovely building sensitively converted from a former school. Staff were attentive, efficient and friendly throughout our stay. We had a DBB package and thoroughly enjoyed all meals.

Cons: Nothing!

Superb

Great stay

Pros: Great stay. Perfect location for Stirlings attractions. Nice spa facilities. Very comfortable room, and breakfast was very good. Free parking and allows dogs

Very good

Pros: The location was excellent

Cons: Nothing really

Superb

Pros: Hotel was clean, staff were friendly. Room was good size, small box of chocs for my girls birthday was a nice touch

Cons: The pool was busy, which wasn't ideal considering the size of it and under 2 year old in the jacuzzi and other kids around 7 with goggles on trying to swim in it. Only saw 1 staff member in this area in the time of over an hour so went unnoticed and parents didn't seem to care. Not as relaxing as I was hoping