The Lenox Hotel Boston

  • 61 Exeter Street , Boston, Massachusetts 02116
  • 61 Exeter Street , Boston, Massachusetts - 02116
  • 855-516-1090
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Executive Room, 2 Queen Beds, Fireplace
Executive Room, 2 Queen Beds, Fireplace
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2 Queen Beds

Overlooking the city


Relax - Fireplace; in-room massage available

Internet - Free WiFi

Entertainment - LCD television with premium channels and pay movies

Food & Drink - Refrigerator, 24-hour room service, and free bottled water

Sleep - Blackout drapes/curtains and turndown service

Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free cribs/infant beds
  • Digital TV service
  • Room service (24 hours)
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • In-room climate control (heating)
  • Pay movies
  • iPod docking station
Junior Suite, 2 Queen Beds
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2 Queen Beds

Overlooking the city


Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with premium channels and pay movies

Food & Drink - Refrigerator, 24-hour room service, and free bottled water

Sleep - Blackout drapes/curtains and turndown service

Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free cribs/infant beds
  • Digital TV service
  • Room service (24 hours)
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • In-room climate control (heating)
  • Pay movies
  • iPod docking station
Junior Suite, 1 King Bed
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1 King Bed

Overlooking the city


Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with premium channels and pay movies

Food & Drink - Refrigerator, 24-hour room service, and free bottled water

Sleep - Blackout drapes/curtains and turndown service

Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free cribs/infant beds
  • Digital TV service
  • Room service (24 hours)
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • In-room climate control (heating)
  • Pay movies
  • iPod docking station
Executive Room, Fireplace
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1 King Bed

Overlooking the city


Relax - Fireplace; in-room massage available

Internet - Free WiFi

Entertainment - LCD television with premium channels and pay movies

Food & Drink - Refrigerator, 24-hour room service, and free bottled water

Sleep - Blackout drapes/curtains and turndown service

Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free cribs/infant beds
  • Digital TV service
  • Room service (24 hours)
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • In-room climate control (heating)
  • Pay movies
  • iPod docking station
Superior Room, 2 Queen Beds
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2 Queen Beds

Overlooking the city


Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with premium channels and pay movies

Food & Drink - Refrigerator, 24-hour room service, and free bottled water

Sleep - Blackout drapes/curtains and turndown service

Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free cribs/infant beds
  • Digital TV service
  • Room service (24 hours)
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • In-room climate control (heating)
  • Pay movies
  • iPod docking station
Classic Room, 1 Queen Bed
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1 Queen Bed

Overlooking the city


Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with premium channels and pay movies

Food & Drink - Refrigerator, 24-hour room service, and free bottled water

Sleep - Blackout drapes/curtains and turndown service

Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Need to Know - No rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free cribs/infant beds
  • Digital TV service
  • Room service (24 hours)
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • In-room climate control (heating)
  • Pay movies
  • iPod docking station
Superior Room, 1 King Bed
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

Overlooking the city


Relax - In-room massage available

Internet - Free WiFi

Entertainment - LCD television with premium channels and pay movies

Food & Drink - Refrigerator, 24-hour room service, and free bottled water

Sleep - Blackout drapes/curtains and turndown service

Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries

Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Daily housekeeping and climate-controlled heating and air conditioning

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Free newspaper
  • Air conditioning
  • Refrigerator
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Shower/tub combination
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Free cribs/infant beds
  • Digital TV service
  • Room service (24 hours)
  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • In-room massage available
  • In-room climate control (heating)
  • Pay movies
  • iPod docking station
 

About The Hotel

  Call us for secret deals: 855-516-1090

About The Lenox Hotel Boston Hotel

Hotel Location & Nearby Attractions

A stay at The Lenox Hotel Boston places you in the heart of Boston, steps from Newbury Street and Boston Public Library. This 4.5-star hotel is 0.1 mi (0.2 km) from Copley Place and 0.2 mi (0.3 km) from Prudential Tower.


Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. Additional features at this hotel include babysitting/childcare (surcharge), wedding services, and a fireplace in the lobby.


Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Boston? This hotel features 3000 square feet (279 square meters) of event facilities.


Restaurants, Bars, Lounge & Dining options

Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.


Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 214 air-conditioned rooms featuring refrigerators and iPod docking stations. LCD televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.


The Lenox Hotel Boston Hotel Amenities


  • Speedy check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Meeting Room Facilities
  • Local Tours & Ticket Assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference Facilities
  • Luggage storage
  • Long-term parking (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • Hotel Restaurant
  • 24-hour business center
  • Hotel Concierge Services
  • Conference space size (feet) - 3000
  • Ballroom
  • Laundry facilities
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • 24-hour Fitness Center
  • Roll-in shower
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Braille or raised signage
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around The Lenox Hotel Boston - Boston, Massachusetts Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Newbury Street - 0.1 km / 0.1 mi
Boston Marathon Finish Line - 0.1 km / 0.1 mi
Boston Public Library - 0.1 km / 0.1 mi
Copley Place - 0.2 km / 0.1 mi
Prudential Tower - 0.3 km / 0.2 mi
Copley Square - 0.4 km / 0.2 mi
Hancock Conference Center - 0.4 km / 0.3 mi
Hynes Convention Center - 0.5 km / 0.3 mi
John Hancock Tower - 0.5 km / 0.3 mi
The Shops at Prudential Center - 0.7 km / 0.4 mi
Berklee College of Music - 0.8 km / 0.5 mi
Kenmore Square - 1 km / 0.6 mi
Boston Symphony Hall - 1.1 km / 0.7 mi
New England Conservatory of Music - 1.2 km / 0.8 mi
Boston Public Garden - 1.3 km / 0.8 mi

The nearest airports are:
Boston, MA (BOS-Logan Intl.) - 7.8 km / 4.9 mi
Norwood, MA (OWD-Norwood Memorial) - 34.7 km / 21.6 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 27.7 km / 17.2 mi
Beverly, MA (BVY-Beverly Municipal) - 38.9 km / 24.2 mi
Lawrence, MA (LWM-Lawrence Municipal) - 49.4 km / 30.7 mi

The preferred airport for The Lenox Hotel Boston is Boston, MA (BOS-Logan Intl.).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Boston, Massachusetts Hotels

 
 

Helpful Info & FAQs

Is free wireless internet access available at this hotel?

Yes, The Lenox Hotel Boston in Boston offers free WiFi access to guests.

What is the check-in policy?

The checking times for The Lenox Hotel Boston are between 3:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This The Lenox Hotel Boston's check-out time is 12:00 PM.

What brand is The Lenox Hotel Boston?

The Lenox Hotel Boston is an independent hotel.

What is the street address for The Lenox Hotel Boston?

The address for The Lenox Hotel Boston is 61 Exeter Street, Boston, Massachusetts 02116

What is the price for tonight?

Based on recent averages, the price for tonight can start at 345.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 345 per night.

Recommended landmarks, attractions or things to do around THE LENOX HOTEL BOSTON?

THE LENOX HOTEL BOSTON is within minutes from Newbury Street - 0.1 km / 0.1 mi , Boston Marathon Finish Line - 0.1 km / 0.1 mi and Boston Public Library - 0.1 km / 0.1 mi

Which the best airport near THE LENOX HOTEL BOSTON?

The preferred airport for The Lenox Hotel Boston is Boston, MA (BOS-Logan Intl.). The airport is conveniently located when visiting this Boston hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

The Lenox Hotel Boston Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

The Lenox Hotel Boston Reviews Summary

UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The staff were very helpful and friendly.
Cons: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.
UserThomas
10/10
 
Exceptional
love it!!

Pros: everything from rooms, to food to service
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Staff was great...got beautiful room upgrade and location is can't beat.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The bed linens were extremely luxurious! Fantastic location. Attentive hardworking staff - especially concierge and bell.
Cons: Even though the windows were double paned, I was able to hear drunken passersby on the street at 2am. Bathtubs are a bit outdated.
UserCarolyn
10/10
 
Exceptional
Pros: Very classy hotel. Professional, attentive staff. Room was very clean and well appointed.
Cons: Our room was pretty small and it was difficult for two people to move around in it.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Staff was outstanding. Location was perfect. Lots of night life in walking distance.
Cons: We were charged tax for drinks at the bar. Maybe this is a Massachusetts thing, but it was unusual for us.
UserDongbin
4/10
 
Disappointing
Pros: service is good.
Cons: Charge me one more night parking fee, $53. I parked my car 4 nights, but they charge me 5 nights. And the receipt was 4 night charge.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Location was great and easily accessible to the Copley station. Staff was extremely friendly and accommodating. I was able to check in early which made my day so much easier. Coffee in the morning was a nice added bonus.
Cons: Overall vibe was a little dated. The hallways were very dark - I'm glad I wasn't spending time alone here.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Every member of the staff was so friendly, helpful, professional and generous with time and advice. Dined at their recommendations, used their directions and felt warmly welcomed by them.
Cons: Would have liked coffee in the room even though it was free in the lobby
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Charming rooms, polite and helpful staff.
UserElisabeth
10/10
 
Exceptional
Pros: Elegant and beautiful, great service, not stuffy
UserMegan
10/10
 
Exceptional
Pros: Staff was excellent and very helpful with providing info about the city!
Cons: Everything was excellent!
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Phenomenal staff and service at The Lenox hotel during Marathon weekend. I hadn't ever stayed there before, but it's my new favorite place in Boston.
UserMarcelo
1/10
 
Very Poor
Pros: The location and charm of the lobby.
Cons: I think it is absolutely reasonable to expect a working TV set in the room. This is 2018! The engineer was at my room 4 times with different excuses as to why it wasn't changing channels. The room was shabby and small. Please, upgrade this facility!!
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Staff, and location.
Cons: Wish we had a coffee maker in the room
UserRandy
10/10
 
Exceptional
Pros: When you step into the lobby, it is just beautiful. Love the boutique feel with all amenities. Rooms are well decorated, comfortable bed. Loved sitting in the lobby by the fire. Enjoyed a glass of wine at the wine bar.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Very convenient location, right in the Copley Square neighborhood. Excellent service from the staff. Reasonable price for a downtown hotel. Great breakfast in the City Table restaurant on site.
UserSara
10/10
 
Exceptional
Pros: The staff was amazing! So friendly, helpful and accomodating.
Cons: Just a few small things. It would be nice if they had microwaves, but they said they would warm up anything I needed. Also not a fan of the lotion they provide. It's not very moisturizing.
UserJohn
10/10
 
Exceptional
Pros: Our go-to hotel for the last 3years for Thanksgiving. Right in the action but private.
Cons: nope
UserKathleen
10/10
 
Exceptional
Incredible!

Pros: The decor, the professionalism of the staff, the room size, the hotel location. Just everything about it!!
Cons: Not a thing
 

Amenities

  • Speedy check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Express check-out
  • Meeting Room Facilities
  • Local Tours & Ticket Assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • Limo or Town Car service available
  • Valet parking (surcharge)
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Computer station
  • Safe-deposit box at front desk
  • Conference Facilities
  • Luggage storage
  • Long-term parking (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • Hotel Restaurant
  • 24-hour business center
  • Hotel Concierge Services
  • Conference space size (feet) - 3000
  • Ballroom
  • Laundry facilities
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • 24-hour Fitness Center
  • Roll-in shower
  • Wheelchair accessible parking
  • Wedding services
  • In-room accessibility
  • Braille or raised signage
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Distances are displayed to the nearest 0.1 mile and kilometer.

Newbury Street - 0.1 km / 0.1 mi
Boston Marathon Finish Line - 0.1 km / 0.1 mi
Boston Public Library - 0.1 km / 0.1 mi
Copley Place - 0.2 km / 0.1 mi
Prudential Tower - 0.3 km / 0.2 mi
Copley Square - 0.4 km / 0.2 mi
Hancock Conference Center - 0.4 km / 0.3 mi
Hynes Convention Center - 0.5 km / 0.3 mi
John Hancock Tower - 0.5 km / 0.3 mi
The Shops at Prudential Center - 0.7 km / 0.4 mi
Berklee College of Music - 0.8 km / 0.5 mi
Kenmore Square - 1 km / 0.6 mi
Boston Symphony Hall - 1.1 km / 0.7 mi
New England Conservatory of Music - 1.2 km / 0.8 mi
Boston Public Garden - 1.3 km / 0.8 mi

The nearest airports are:
Boston, MA (BOS-Logan Intl.) - 7.8 km / 4.9 mi
Norwood, MA (OWD-Norwood Memorial) - 34.7 km / 21.6 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 27.7 km / 17.2 mi
Beverly, MA (BVY-Beverly Municipal) - 38.9 km / 24.2 mi
Lawrence, MA (LWM-Lawrence Municipal) - 49.4 km / 30.7 mi

The preferred airport for The Lenox Hotel Boston is Boston, MA (BOS-Logan Intl.).

User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The staff were very helpful and friendly.
Cons: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.
User
Thomas
 
10/10
Exceptional
love it!!

Pros: everything from rooms, to food to service
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Staff was great...got beautiful room upgrade and location is can't beat.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The bed linens were extremely luxurious! Fantastic location. Attentive hardworking staff - especially concierge and bell.
Cons: Even though the windows were double paned, I was able to hear drunken passersby on the street at 2am. Bathtubs are a bit outdated.
User
Carolyn
 
10/10
Exceptional
Pros: Very classy hotel. Professional, attentive staff. Room was very clean and well appointed.
Cons: Our room was pretty small and it was difficult for two people to move around in it.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Staff was outstanding. Location was perfect. Lots of night life in walking distance.
Cons: We were charged tax for drinks at the bar. Maybe this is a Massachusetts thing, but it was unusual for us.
User
Dongbin
 
4/10
Disappointing
Pros: service is good.
Cons: Charge me one more night parking fee, $53. I parked my car 4 nights, but they charge me 5 nights. And the receipt was 4 night charge.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Location was great and easily accessible to the Copley station. Staff was extremely friendly and accommodating. I was able to check in early which made my day so much easier. Coffee in the morning was a nice added bonus.
Cons: Overall vibe was a little dated. The hallways were very dark - I'm glad I wasn't spending time alone here.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Every member of the staff was so friendly, helpful, professional and generous with time and advice. Dined at their recommendations, used their directions and felt warmly welcomed by them.
Cons: Would have liked coffee in the room even though it was free in the lobby
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Charming rooms, polite and helpful staff.
User
Elisabeth
 
10/10
Exceptional
Pros: Elegant and beautiful, great service, not stuffy
User
Megan
 
10/10
Exceptional
Pros: Staff was excellent and very helpful with providing info about the city!
Cons: Everything was excellent!
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Phenomenal staff and service at The Lenox hotel during Marathon weekend. I hadn't ever stayed there before, but it's my new favorite place in Boston.
User
Marcelo
 
1/10
Very Poor
Pros: The location and charm of the lobby.
Cons: I think it is absolutely reasonable to expect a working TV set in the room. This is 2018! The engineer was at my room 4 times with different excuses as to why it wasn't changing channels. The room was shabby and small. Please, upgrade this facility!!
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Staff, and location.
Cons: Wish we had a coffee maker in the room
User
Randy
 
10/10
Exceptional
Pros: When you step into the lobby, it is just beautiful. Love the boutique feel with all amenities. Rooms are well decorated, comfortable bed. Loved sitting in the lobby by the fire. Enjoyed a glass of wine at the wine bar.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Very convenient location, right in the Copley Square neighborhood. Excellent service from the staff. Reasonable price for a downtown hotel. Great breakfast in the City Table restaurant on site.
User
Sara
 
10/10
Exceptional
Pros: The staff was amazing! So friendly, helpful and accomodating.
Cons: Just a few small things. It would be nice if they had microwaves, but they said they would warm up anything I needed. Also not a fan of the lotion they provide. It's not very moisturizing.
User
John
 
10/10
Exceptional
Pros: Our go-to hotel for the last 3years for Thanksgiving. Right in the action but private.
Cons: nope
User
Kathleen
 
10/10
Exceptional
Incredible!

Pros: The decor, the professionalism of the staff, the room size, the hotel location. Just everything about it!!
Cons: Not a thing