Perfect location and a beautiful...

Pros: Great central location.

Cons: Only negative was the heat. A/c in room wouldn’t go below 19c so room was very warm during the night

Wonderful location, other factors could...

Pros: Location - right in the centre of all tourist interests.

Cons: Access to rooms was after 2 sets of stairs with handrail only on one set. Made movement difficult since I was using crutches. Secondly the property is on a restricted access street. All taxis did not come upto the door step. One even charged us more because we didn’t know this and kept him waiting until I could walk upto where the taxi was waiting. Lastly forgot some clothes in the property. We had checked out and left our bags with the concierge but were not informed by the front desk nor the cleaning crew about it. Could have saved money spent on postage getting my personal stuff back. Especially since we checked out at 11am and actually left the property at 3pm. Cleanliness was sub-par, the garbage from the room was not cleared on a daily basis.

Not perfect but very good...

Pros: Excellent location near the old town square and all the other attractions in the area. Size of the room was quite good, staff very helpful and friendly.

Cons: Interestingly they gave us only 1 key card, and you had to use your key card to go from our room to the patio linking the room to the entrance/exit. Deer restaurant quality good but they added on an “optional” service charge. The hotel is not exactly 5-stars, a few points for improvement (maybe a universal power outlet would be excellent) but overall not bad at all.

Superb

Superb

Pros: Friendly staff. Great location. Immaculately clean. Great tasty breakfast

Cons: Double bed tucked in corner and hard to get into. No shower, except in bath.

Very good

Excellent good staff good service

Pros: Very clean

Cons: Nothing it was all good

Incredible luxury at an affordable...

Pros: The location was incredible - literally no more than a 2 minute walk to Old Town Square yet it was so quiet when in the accommodation you had no idea you were in the middle of the Old Town. The room was so clean and luxurious, I would not hesitate to recommend, particularly for the price - exceptional value for money. It was modern, elaborate decor and unlike many other hotels, nowhere looked remotely tired or in need of an update - it was all so well kept. The staff were incredibly attentive and maintained the rooms and the whole environment to an immaculate standard. The breakfast buffet was beautiful with so many options to choose from. There is an outside Courtyard garden in the centre which was also kept immaculate with so many Spring flowers planted in numerous boxes that not only looked stunning and gave a vibrant splash of colour, but had an incredible fragrance the moment you stepped outside. It seems they have thought of everything and spared nothing - we had a wonderful stay.

Cons: Nothing - we loved everything and can’t fault it in anyway.

Horrible.

Pros: The only think I liked here was the location as it was near the square.

Cons: The staff was very rude and aggressive, especially one waiter from the breakfast service, I have also reported to the concierge telling them that we needed an apology, but never heard from anyone. Also while I was sleeping a clearer just opened my door while I was asleep, there was a bell outside the room he could have ringed at least. The breakfast was very limited, and uncomfortable to reach as you had to do many steps down. The cleaning was also awful especially in the bathroom downstairs. I am really not sure how certain hotels are listed on booking.com This was a 5 stars hotel on paper but 0 on reality.

Stay was fantastic and enjoyable

Pros: The location near all the major attractions. The staff was friendly

Cons: It was a bit hot in the room, wanted AC on but it did not work, look like they had determined a fixed temperature and for me too hot

Superb

A great hotel in an...

Pros: I’m glad that I selected this hotel.The property has its own charm. The hotel is completely different from the traditional hotels but its is what I loved the most. The room was a very spacious suite.

Cons: It was ok for us,but for people with mobility issues could be a problem because acceding the room requires get some stairs up and down. The shower a little uncomfortable for tall people. The rest was amazing.

Exceptional

Superb

Pros: Breakfast was excellent. Great Location for hotel - was a very short walk (maybe 100 meters from hotel) to old town square. Maybe 1/3 a mile easy walk to Charles Bridge. The ambiance of the hotel was a throwback to an older time. Very Cool!

Cons: I didn't like the fact that if you ordered a ride from the hotel the cost was 2-4 times what an Uber would charge. The driver told us what they would make which means the hotel (or probably the staff) makes a significant amount for themselves (they don't call you a taxi but a company they have an agreement with. No public transportation in Old town so you must walk or Uber to use that. Although it states elevator, one half of the building requires about 20 stairs to get to an elevator.

Superb

Hotel with a good location

Pros: The location was in the middle of old town, very accessible to walk to sights and restaurants. Breakfast was adequate. The suite was comfy, but with no view (bedroom had no windows).

Cons: We booked suite but it wasn't the one presented on pictures. Ours was basically two room apartment with a bathroom. Also the mini fridge was not working properly (by the sound it seemed to have some internal short circuit).

Superb

A hote with great location...

Pros: Reception staff, location, restaurant

Cons: Breakfast area, restaurant and breakfast staff typical czeck unfriendliness, bathrooms in need of renovation

Superb

Exceptional