The Donatello

  • 501 Post St , San Francisco, California 94102
  • 501 Post St , San Francisco, California - 94102
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
Call us for Fall Deals
 
 

Click here for Group Reservations (9+ Rooms)

Check Current Room Rates

Hurry! Other travelers are looking at this page right now.

Check standard prices, special rates & last minute deals

Studio Suite, 1 King Bed with Sofa bed, Kitchenette
Studio Suite, 1 King Bed with Sofa bed, Kitchenette
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed and 1 Double Sofa Bed

398-sq-foot room with city views


Layout of Studio Suite, 1 King Bed with Sofa bed, Kitchenette - Separate sitting area

Enjoy - In-room massage available

Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV, premium channels, and iPod dock

Food and Beverages - Kitchenette with microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Premium bedding, a down duvet, and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, iron/ironing board, and laptop workspace

Pleasure - Air conditioning and heating

Accessibility - Wheelchair accessible

Need to Know - Housekeeping on request, no cribs (infant beds) available

Non-Smoking

Amenities and Features

  • Heating
  • Non Smoking
  • Phone accessibility kit
  • TV
  • Premium bedding
  • Laptop friendly workstation
  • Coffee and tea maker
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • HDTV
  • Phone
  • Kitchenette
  • Desk
  • No cribs (infant beds)
  • docking station for iPod
  • TV - Premium channels
  • Bath Towels Provided
  • Room Linens provided
  • Mini fridge
  • Shower only
  • DVD player
  • TV size measurement: inch
  • Bathroom (Private)
  • In room massage available
  • Bathrobes
  • Wheelchair accessible
  • Complimentary toiletries
  • Down comforter
  • AC
  • Hair dryer
  • Iron - ironing board
  • TV size: 32
  • In room safe
  • Housekeeping - by request
  • Sitting area (Separate)
  • Dishware, Cookware and utensils
  • Microwave
  • TV - LCD
  • TV - Cable Service
  • Room service - Restricted hours
 

About The Hotel

  Call us for secret deals: 855-516-1090

About The Donatello Hotel

Hotel Location & Nearby Attractions

With a stay at The Donatello, you'll be centrally located in San Francisco, within a 5-minute drive of Oracle Park and Pier 39. This spa hotel is 0.9 mi (1.5 km) from San Francisco Museum of Modern Art and 1 mi (1.6 km) from Moscone Convention Center.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and discounted use of a nearby fitness facility.

Business, Other Amenities

Featured amenities include limo/town car service, a computer station, and express check-out.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Zingari, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 94 air-conditioned rooms featuring kitchenettes. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Pet Policy for The Donatello
If you are thinking of bringing your pet and want to know if pets are allowed at The Donatello, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Donatello are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
No rollaway/extra beds available
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

The Donatello Hotel Amenities


Accessibility
  • In room accessibility
  • Wheelchair Accessible bathroom
  • Wheelchair accessible - may have limitations
Entertainment & Activities
  • pool table or Billiards
Fitness Services
  • GYM - Fitness facilities
  • Nearby fitness center - Discounted rate
General Amenities
  • Sailing nearby
  • Braille or raised signage
  • Assistive listening devices available
  • Bicycle rentals nearby
  • Wheelchair accessible parking
  • Hotel Restaurant
  • Golf lessons available nearby
  • Visual alarms in hallways
  • Wheelchair-accessible meeting spaces/business center
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
General Amenities
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Scooter/moped rentals nearby
  • Golfing nearby
  • Housekeeping on request
  • Hiking/biking trails nearby
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
Lobby Level Services
  • Luggage storage facilities
  • Express check out
  • Bellhop & Porter service
  • 24/7 front desk
  • Safe deposit box at front desk
  • Concierge service
Outdoor
  • Rooftop terrace
  • Terrace on property
Parking Services
  • Covered parking
  • Valet parking - Extra Charge
Property Features
  • Roll in shower
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of restaurants -
Spa Services
  • Spa Room(s)
  • Full service spa on property
  • Sauna room
Transportation Services
  • Town car and limo service available

About Wyndham Extra Holidays Brand Hotels

If the Wyndham name sounds familiar, that’s because it’s one of the most famous hotel brand in the world. Formerly known as the Wyndham Worldwide Corporation, Wyndham Destinations is an American company operating several hotels and timesharing services. Wyndham Extra Holidays is just one of the many brands they carry under their flagship.

 

Unsurprisingly, their long history in providing accommodations makes for quality services contained in reasonably priced packages. Destinations where Wyndham Extra Holidays can be found include Canada, Puerto Rico, St. Thomas, and the United States. As of 2019, the brand boasts of access to more than 150 resorts and continues to grow in response to a growing demand.

 

The beauty of accommodation offerings through Wyndham Extra Holidays is that they let you choose per resort and not per hotel. Listings include hotel rooms, suites, and even condominiums with various amenities to meet every person’s needs. Couples, families, groups, or single travelers will find what they need – whether it’s a basic room or a living space complete with a mini kitchen and a small sitting area.

 

Listed accommodations offer flexible locations, giving tourists the chance to choose between high-traffic areas and far-off condominiums with more peace and privacy. Due to the extensive properties listed under their car, Wyndham Extra Holidays offers an exhaustive site packed with hotel and condominium information to help travelers pick the best one for their preferred resort.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around The Donatello - San Francisco, California Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Union Square - 0.2 km / 0.1 mi
SHN Curran Theatre - 0.2 km / 0.1 mi
Westin St Francis Hotel Glass Elevators - 0.2 km / 0.1 mi
SF Masonic Auditorium - 0.5 km / 0.3 mi
Grace Cathedral - 0.6 km / 0.4 mi
Westfield San Francisco Centre - 0.7 km / 0.4 mi
Warfield Theatre - 0.7 km / 0.4 mi
Golden Gate Theatre - 0.8 km / 0.5 mi
Cable Car Museum - 0.8 km / 0.5 mi
Palace Hotel - 0.9 km / 0.6 mi
Great American Music Hall - 1 km / 0.6 mi
555 California Street - 1 km / 0.6 mi
Van Ness Avenue - 1.1 km / 0.7 mi
San Francisco Museum of Modern Art - 1.1 km / 0.7 mi
The Regency Ballroom - 1.1 km / 0.7 mi

The nearest airports are:
San Francisco Intl. Airport (SFO) - 23.2 km / 14.4 mi
Oakland Intl. Airport (OAK) - 31.4 km / 19.5 mi
Concord, CA (CCR-Buchanan Field) - 46.8 km / 29.1 mi

The preferred airport for The Donatello is San Francisco Intl. Airport (SFO).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for San Francisco, California Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, The Donatello has a hotel pool.

What is the check-in policy?

The checking times for The Donatello are between 3:00 PM and anytime. The minimum age to check-in is 18.

What is the check-out time?

This The Donatello's check-out time is 10:00 AM.

What brand is The Donatello?

The Donatello is a part of Wyndham Extra Holidays.

What is the street address for The Donatello?

The address for The Donatello is 501 Post St, San Francisco, California 94102

What is the price for tonight?

Based on recent averages, the price for tonight can start at 219.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 219 per night.

When was the The Donatello built?

The The Donatello in San Francisco was built in 1959.

How many guest rooms are at The Donatello?

The The Donatello has a total of 94 guest rooms.

How many floors does the The Donatello have?

This San Francisco hotel has 15 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Conveniently near shopping options. Other themes include Spa, Adventure sport.

Recommended landmarks, attractions or things to do around THE DONATELLO?

THE DONATELLO is within minutes from Union Square - 0.2 km / 0.1 mi , SHN Curran Theatre - 0.2 km / 0.1 mi and Westin St Francis Hotel Glass Elevators - 0.2 km / 0.1 mi

Which the best airport near THE DONATELLO?

The preferred airport for The Donatello is San Francisco Intl. Airport (SFO). The airport is conveniently located when visiting this San Francisco hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

The Donatello Reviews Summary

UserSally
10/10
 
Exceptional
Exceptional

UserSally
9/10
 
Wonderful
Superb

Pros: Great location, clean, comfortable room, friendly staff !all made for a great stay, thank you !!!!
UserKatelyn
7/10
 
Good
Good

Pros: Nice hotel. Comfortable and spacious room, bed was very comfortable. Great to have a fridge,sink,microwave,cutlery etc. The clubhouse was lovely, free coffee and tea all day.
Cons: The location is not ideal for tourists. It is beside the tenderloin area which we were told to avoid when we arrived. Even though the windows were not soundproof I slept well, light sleepers probably would not as lots of noise outside.
UserClare
8/10
 
Very Good
Very comfortable stay , located...

Pros: Clean & comfortable ,. Lounge and sauna facilities a pleasant bonus.
Cons: On the outer edge of an undesirable location
UserCamilla
9/10
 
Wonderful
Lovely clean and comfortable room....

Pros: Great location
Cons: One Elevator was out if action for the entire stay so you were waiting a bit longer for the lift to arrive. Would have liked some bottled water in the room on arrival. Our booking was for three people however there were two cups glasses etc. We had to make up the sofa bed on arrival which was disappointing.
UserRoger
9/10
 
Wonderful
A great hotel in a...

Pros: Room was a great size with a huge bed. Very comfortable. Excellent spa and gym with club on top floor to sit and work and enjoy a tea/coffee etc.
Cons: The pressure of the talk about timeshares. We wanted to just check in and go to our room but were handed over to a lady who wanted to do the timeshare talk.
UserAlexander
10/10
 
Exceptional
Exceptional

UserBritt
9/10
 
Wonderful
Superb

UserSinead
8/10
 
Very Good
Very good

UserSolange
10/10
 
Exceptional
Exceptional

UserRebecca
8/10
 
Very Good
Very good

Pros: The facilities were excellent. Lovely touch being about to get tea and coffee on the top floor.
Cons: The rooms were very noisy, could here absolutely everything going on outside
UserJasper
6/10
 
Pleasant
Outdated but central location for...

Pros: Big room, good airconditioning, central location
Cons: Outdated, room really needs renovation and there were many homeless people near the hotel and blocks around the hotel.
UserAllyson
7/10
 
Good
Great hotel but expensive

Pros: Spacious roomy rooms, very clean and with a. Central location
Cons: Noisy, lots of fire engines throughout the night and some disturbance from other guests in the hall outside our room. I talked to the receptionist but she didn’t seem all that interested or able to help. We paid £200 a night without breakfast and also had to make up my sons bed on the sofa bed in the room!
UserFcs
10/10
 
Exceptional
Exceptional

UserSarah
10/10
 
Exceptional
The best hotel of our...

Pros: The hotel was in a perfect position, the rooms were very comfortable and clean, the facilities were excellent and the staff very friendly and helpful
UserRie
7/10
 
Good
Spacious room with small kitchen...

Pros: Small kitchenette was very handy when staying for 5 days. Very spacious for a family of 3 with the sofa bed.
Cons: Wi-Fi was very intermittent, goes off every 2-3 min and takes 5 mins to get back. This was throughout our stay of 5 nights. Very annoying when needing to search/look up itineraries etc. When I commented this to reception staff I was told it is “maybe due to many people using at the same time”. Other hotels (Hilton/Hyatt) we stayed in the area had no issues with very strong connections. I think Donatello does not have a broadband set up for the capacity needed for this hotel.
UserEmily
8/10
 
Very Good
Very good

UserJean
8/10
 
Very Good
Very good

UserEmma
8/10
 
Very Good
Very good

Pros: The room was spacious and comfortable. The location was good. Staff at front desk were attentive.
Cons: Housekeeping were not very attentive - ended up cleaning our own room a few times. The location, though good could also be an issue as if you stray too far you may end up in the rough part of town.
UserEmily
10/10
 
Exceptional
Clean comfortable and complimentary tea/coffees

Pros: Great location and safe parking
Cons: The roof terrace wasn’t open
 
Hotel Location & Nearby Attractions

With a stay at The Donatello, you'll be centrally located in San Francisco, within a 5-minute drive of Oracle Park and Pier 39. This spa hotel is 0.9 mi (1.5 km) from San Francisco Museum of Modern Art and 1 mi (1.6 km) from Moscone Convention Center.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and discounted use of a nearby fitness facility.

Business, Other Amenities

Featured amenities include limo/town car service, a computer station, and express check-out.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite for lunch or dinner at the hotel's restaurant, Zingari, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 94 air-conditioned rooms featuring kitchenettes. Your bed comes with down comforters and premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Pet Policy for The Donatello
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at The Donatello, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of The Donatello are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available through room service
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
No rollaway/extra beds available
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

The Donatello Hotel Amenities

Accessibility
  • In room accessibility
  • Wheelchair Accessible bathroom
  • Wheelchair accessible - may have limitations
Entertainment & Activities
  • pool table or Billiards
Fitness Services
  • GYM - Fitness facilities
  • Nearby fitness center - Discounted rate
General Amenities
  • Sailing nearby
  • Braille or raised signage
  • Assistive listening devices available
  • Bicycle rentals nearby
  • Wheelchair accessible parking
  • Hotel Restaurant
  • Golf lessons available nearby
  • Visual alarms in hallways
  • Wheelchair-accessible meeting spaces/business center
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
General Amenities
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Scooter/moped rentals nearby
  • Golfing nearby
  • Housekeeping on request
  • Hiking/biking trails nearby
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
Lobby Level Services
  • Luggage storage facilities
  • Express check out
  • Bellhop & Porter service
  • 24/7 front desk
  • Safe deposit box at front desk
  • Concierge service
Outdoor
  • Rooftop terrace
  • Terrace on property
Parking Services
  • Covered parking
  • Valet parking - Extra Charge
Property Features
  • Roll in shower
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of restaurants -
Spa Services
  • Spa Room(s)
  • Full service spa on property
  • Sauna room
Transportation Services
  • Town car and limo service available

About Wyndham Extra Holidays Brand Hotels

If the Wyndham name sounds familiar, that’s because it’s one of the most famous hotel brand in the world. Formerly known as the Wyndham Worldwide Corporation, Wyndham Destinations is an American company operating several hotels and timesharing services. Wyndham Extra Holidays is just one of the many brands they carry under their flagship.

 

Unsurprisingly, their long history in providing accommodations makes for quality services contained in reasonably priced packages. Destinations where Wyndham Extra Holidays can be found include Canada, Puerto Rico, St. Thomas, and the United States. As of 2019, the brand boasts of access to more than 150 resorts and continues to grow in response to a growing demand.

 

The beauty of accommodation offerings through Wyndham Extra Holidays is that they let you choose per resort and not per hotel. Listings include hotel rooms, suites, and even condominiums with various amenities to meet every person’s needs. Couples, families, groups, or single travelers will find what they need – whether it’s a basic room or a living space complete with a mini kitchen and a small sitting area.

 

Listed accommodations offer flexible locations, giving tourists the chance to choose between high-traffic areas and far-off condominiums with more peace and privacy. Due to the extensive properties listed under their car, Wyndham Extra Holidays offers an exhaustive site packed with hotel and condominium information to help travelers pick the best one for their preferred resort.

Distances are displayed to the nearest 0.1 mile and kilometer.

Union Square - 0.2 km / 0.1 mi
SHN Curran Theatre - 0.2 km / 0.1 mi
Westin St Francis Hotel Glass Elevators - 0.2 km / 0.1 mi
SF Masonic Auditorium - 0.5 km / 0.3 mi
Grace Cathedral - 0.6 km / 0.4 mi
Westfield San Francisco Centre - 0.7 km / 0.4 mi
Warfield Theatre - 0.7 km / 0.4 mi
Golden Gate Theatre - 0.8 km / 0.5 mi
Cable Car Museum - 0.8 km / 0.5 mi
Palace Hotel - 0.9 km / 0.6 mi
Great American Music Hall - 1 km / 0.6 mi
555 California Street - 1 km / 0.6 mi
Van Ness Avenue - 1.1 km / 0.7 mi
San Francisco Museum of Modern Art - 1.1 km / 0.7 mi
The Regency Ballroom - 1.1 km / 0.7 mi

The nearest airports are:
San Francisco Intl. Airport (SFO) - 23.2 km / 14.4 mi
Oakland Intl. Airport (OAK) - 31.4 km / 19.5 mi
Concord, CA (CCR-Buchanan Field) - 46.8 km / 29.1 mi

The preferred airport for The Donatello is San Francisco Intl. Airport (SFO).

User
Sally
 
10/10
Exceptional
Exceptional

User
Sally
 
9/10
Wonderful
Superb

Pros: Great location, clean, comfortable room, friendly staff !all made for a great stay, thank you !!!!
User
Katelyn
 
7/10
Good
Good

Pros: Nice hotel. Comfortable and spacious room, bed was very comfortable. Great to have a fridge,sink,microwave,cutlery etc. The clubhouse was lovely, free coffee and tea all day.
Cons: The location is not ideal for tourists. It is beside the tenderloin area which we were told to avoid when we arrived. Even though the windows were not soundproof I slept well, light sleepers probably would not as lots of noise outside.
User
Clare
 
8/10
Very Good
Very comfortable stay , located...

Pros: Clean & comfortable ,. Lounge and sauna facilities a pleasant bonus.
Cons: On the outer edge of an undesirable location
User
Camilla
 
9/10
Wonderful
Lovely clean and comfortable room....

Pros: Great location
Cons: One Elevator was out if action for the entire stay so you were waiting a bit longer for the lift to arrive. Would have liked some bottled water in the room on arrival. Our booking was for three people however there were two cups glasses etc. We had to make up the sofa bed on arrival which was disappointing.
User
Roger
 
9/10
Wonderful
A great hotel in a...

Pros: Room was a great size with a huge bed. Very comfortable. Excellent spa and gym with club on top floor to sit and work and enjoy a tea/coffee etc.
Cons: The pressure of the talk about timeshares. We wanted to just check in and go to our room but were handed over to a lady who wanted to do the timeshare talk.
User
Alexander
 
10/10
Exceptional
Exceptional

User
Britt
 
9/10
Wonderful
Superb

User
Sinead
 
8/10
Very Good
Very good

User
Solange
 
10/10
Exceptional
Exceptional

User
Rebecca
 
8/10
Very Good
Very good

Pros: The facilities were excellent. Lovely touch being about to get tea and coffee on the top floor.
Cons: The rooms were very noisy, could here absolutely everything going on outside
User
Jasper
 
6/10
Pleasant
Outdated but central location for...

Pros: Big room, good airconditioning, central location
Cons: Outdated, room really needs renovation and there were many homeless people near the hotel and blocks around the hotel.
User
Allyson
 
7/10
Good
Great hotel but expensive

Pros: Spacious roomy rooms, very clean and with a. Central location
Cons: Noisy, lots of fire engines throughout the night and some disturbance from other guests in the hall outside our room. I talked to the receptionist but she didn’t seem all that interested or able to help. We paid £200 a night without breakfast and also had to make up my sons bed on the sofa bed in the room!
User
Fcs
 
10/10
Exceptional
Exceptional

User
Sarah
 
10/10
Exceptional
The best hotel of our...

Pros: The hotel was in a perfect position, the rooms were very comfortable and clean, the facilities were excellent and the staff very friendly and helpful
User
Rie
 
7/10
Good
Spacious room with small kitchen...

Pros: Small kitchenette was very handy when staying for 5 days. Very spacious for a family of 3 with the sofa bed.
Cons: Wi-Fi was very intermittent, goes off every 2-3 min and takes 5 mins to get back. This was throughout our stay of 5 nights. Very annoying when needing to search/look up itineraries etc. When I commented this to reception staff I was told it is “maybe due to many people using at the same time”. Other hotels (Hilton/Hyatt) we stayed in the area had no issues with very strong connections. I think Donatello does not have a broadband set up for the capacity needed for this hotel.
User
Emily
 
8/10
Very Good
Very good

User
Jean
 
8/10
Very Good
Very good

User
Emma
 
8/10
Very Good
Very good

Pros: The room was spacious and comfortable. The location was good. Staff at front desk were attentive.
Cons: Housekeeping were not very attentive - ended up cleaning our own room a few times. The location, though good could also be an issue as if you stray too far you may end up in the rough part of town.
User
Emily
 
10/10
Exceptional
Clean comfortable and complimentary tea/coffees

Pros: Great location and safe parking
Cons: The roof terrace wasn’t open