Superb

Pros: Room was small, location was great, staff were super and food was very good.

Overall, very pleasant except for...

Pros: Food was very good. Hotel location is great!

Cons: Room 204 + bathroom was very small…not enough closet space and bathroom had little space for towels and wet bathing suits.

Exceptional

Good to try once but...

Pros: Perfect location across from the beach, nice views from the roof deck for sunset. Comfortable bed. Interesting library.

Cons: Rooms were very noisy, i moved from one that was very dark to a lighter one where i could at least i open the curtains to get daylight. First one had lots of noise from the service alley, second one had noise from the plumbing and shower running above at 5am. Even with earplugs not a good sleep in 4 nights. Rooftop pool wasn’t easy to swim in because was always full of children playing ball games which was disappointing. A more formal, family hotel not too welcoming for solo travellers. Also the restaurant was freezing so I couldn’t really enjoy the inside areas.

Classy hotel , good service...

Pros: Loony , great restaurant and very hospitable staff

Cons: Both pool areas were disappointing . Run down and small - not comfortable or terribly inviting ( particularly the lobby pool).

Nice but rooms are very...

Pros: Great location and really nice restaurant/lobby area

Cons: Roof top pool is very disappointing. The rooms are very small, we ended up kindly getting upgraded but the bathroom was still so small you had to have the door shut to even fit in there. Not what we expected from the photos and the price

Staff great, nice room when...

Pros: Friendly staff, excellent location

Cons: Access to second floor being in what had previously been another hotel.

Good

enjoyed it

Cons: In room spa services - I would have used spa services had they been in a proper spa but won't in room as it's not the same experience

Pleasant

Disappointing, not great value-for-money

Pros: Location. Rooftop pool.

Cons: Disappointing and not great value-for-money While I understand peak-season pricing and recognize the role that the awesome location plays, I would expect MUCH more polish / a bit of class for the 5-star rating and the price. In point of fact, the rooms – while charming – were (more than) a little worn, fixtures very dated, and personnel unevenly or poorly deployed and it felt a little like the hotel was struggling to find a niche – somewhere between hip/young/modern and polished upper class with charm and character. I don’t see it having accomplished either: a.] There were some misses in service (food/drinks brought to the table unevenly, for example it’s hard to toast drinks if one cocktail comes 15-20 min later than the other one; b.] there was hip jazz music in the lobby but at consistently painfully loud volumes; c.] my bathroom was ‘dated’ with shower fixtures that came off in my hand while others were caked in calcium deposits; and d.] I still struggle with a 5-star hotel charging top dollar for any breakfast, let alone on that is not really abundant or fairly limited in choice. Unfortunately, I doubt anything will come of this feedback: I suspect the location, which translates into a steady stream of customers, will make it less likely for hotel management to address these issues. I feel confident in making that contention because nobody responded to the feedback (two out of five rating) I gave to their automated quality control SMSs and I did not get feedback to a question I asked before my arrival. Let’s see how the competition and their customer demographics evolve. Good luck, but my two cents are to look elsewhere for style and class.

Good

Beach vibes

Pros: The staff & location of the property

Cons: Room is a bit dated & check in person wasn’t friendly at all

Exceptional

Fantástico

!600 dollars for 3 nights...

Pros: Location was good. Pool was heated.

Cons: We were in room 404 which was by an external corridor to a service road. Reception told me it was a quiet part of the hotel. The noise of bin trucks and deliveries from 7.00am was so disturbing plus general shouting of staff / residents every morning from 6am. There was also constant noise of construction work which was obviously worse because of the external corridor situation. The floor in our room was dirty on arrival. The patios door lock was broken. The balcony decking was lifting and the outdoor furniture was basic. The curtain linings were stained. Shower floor soaked after each use. The fridge didn't fit in the cupboard so it was almost impossible to open. Reception was always too busy to raise any issues - there is a virtual assistant app but if you are don't have international roaming it's expensive to use. At the end of our trip I did tell them our stay was average no one bothered to ask why.

Very good

Pros: Location excellent. Live music every night

Cons: The property needs maintenance. It is a very centric hotel but too tired

Good

Disappointing

Exceptional

Pros: Great place. Great stuff!