Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel

  • 6103 Landerhaven Drive , Mayfield Heights, Ohio 44124
  • 6103 Landerhaven Drive , Mayfield Heights, Ohio - 44124
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
Call us for Spring Deals
 
 

Click here for Group Reservations (9+ Rooms)

Check Current Room Rates

Hurry! Other travelers are looking at this page right now.

Check standard prices, special rates & last minute deals

Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)
Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

307 sq feet


Layout of Suite, 1 Bedroom, Accessible, Kitchen (Comms Accessible. Roll-In Shower) - Bedroom, living room, and dining area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Roll-in shower

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Roll in shower
  • Adjoining-Connecting rooms available
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Room and bed type depend on availability check-in
  • Complimentary cribs/infant beds
Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)
Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

323 sq feet


Layout of Suite, 1 Bedroom, Accessible, Kitchen (Communications Accessible) - Bedroom, living room, and dining area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Bathtub only
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Complimentary cribs/infant beds
Suite, 2 Bedrooms, Kitchen
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed and 2 Double Beds

323 sq feet


Layout of Suite, 2 Bedrooms, Kitchen - Bedroom, living room, and dining area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Visual fire alarm

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Complimentary cribs/infant beds
  • Separate bedroom
Studio Suite, 1 Queen Bed, Kitchen (with Recliner)
Studio Suite, 1 Queen Bed, Kitchen (with Recliner)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

323 sq feet


Layout of Studio Suite, 1 Queen Bed, Kitchen (with Recliner) - Living room, dining area, and sitting area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Visual fire alarm

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Complimentary cribs/infant beds
Studio Suite, Kitchen
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed or 1 Double Bed

323 sq feet


Layout of Studio Suite, Kitchen - Living room, dining area, and sitting area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Room and bed type depend on availability check-in
  • Complimentary cribs/infant beds
Suite, 2 Bedrooms, Kitchen
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

Layout of Suite, 2 Bedrooms, Kitchen - 2 bedrooms, living room, and dining area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Complimentary cribs/infant beds
Suite, 1 Bedroom, Kitchen
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

323 sq feet


Layout of Suite, 1 Bedroom, Kitchen - Bedroom, living room, and dining area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Visual fire alarm

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Complimentary cribs/infant beds
  • Separate bedroom
Suite, 1 Bedroom, Kitchen
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Double Beds

323 sq feet


Layout of Suite, 1 Bedroom, Kitchen - Bedroom, living room, and dining area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Visual fire alarm

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Complimentary cribs/infant beds
  • Separate bedroom
Suite, 1 Bedroom, Kitchen (SPA)
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

323 sq feet


Layout of Suite, 1 Bedroom, Kitchen (SPA) - Bedroom, living room, and dining area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, jetted bathtub

Extra Features - Safe, free newspaper, and iron/ironing board; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Visual fire alarm

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Jacuzzi / Jetted bathtub
  • Microwave
  • Complimentary newspaper
  • Complimentary cribs/infant beds
  • Separate bedroom
Studio Suite, 1 Queen Bed, Kitchen
Studio Suite, 1 Queen Bed, Kitchen
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

323 sq feet


Layout of Studio Suite, 1 Queen Bed, Kitchen - Living room, dining area, and sitting area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free local calls, double sofa bed, and safe; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Visual fire alarm

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Sofa-bed
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Complimentary cribs/infant beds
Suite, 1 Bedroom, Kitchen
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

323 sq feet


Layout of Suite, 1 Bedroom, Kitchen - Bedroom, living room, and dining area

Internet - Free WiFi and wired internet access

In Room Entertainment - Premium channels and DVD player

Food and Beverages - Kitchen with refrigerator, microwave, cookware/dishware, and coffee/tea maker

Bed Type and Features - Pillowtop bed, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free local calls, double sofa bed, and safe; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Visual fire alarm

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • TV
  • Pillow-top mattress
  • Laptop friendly workstation
  • dining area - Separate
  • Blackout drapes-curtains
  • Refrigerator
  • Complimentary wired Internet
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Desk
  • Complimentary local calls
  • Separate living-room
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Visual fire alarm
  • DVD player
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • Complimentary Rollaway - extra beds
  • Iron - ironing board
  • Cable/satellite TV service
  • In room safe
  • Sofa-bed
  • Kitchen
  • Dishware, Cookware and utensils
  • Sitting area (Separate)
  • Microwave
  • Complimentary newspaper
  • Complimentary cribs/infant beds
  • Separate bedroom
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel Hotel

Hotel Location & Nearby Attractions

Located in Mayfield Heights, Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel is within a 10-minute drive of Legacy Village and Cleveland Clinic - Hillcrest Hospital. This hotel is 8.5 mi (13.6 km) from Cleveland Clinic and 8.5 mi (13.7 km) from Case Western Reserve University.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Business, Other Amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the snack bar/deli serving guests of Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while DVD players and premium TV channels are also offered to provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Pet Policy for Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel
If you are thinking of bringing your pet and want to know if pets are allowed at Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 80

Additional Hotel Details
Professional property host/manager
Contactless check-out is available
LGBTQ friendly
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property confirms they are implementing enhanced cleaning measures
Property is cleaned with disinfectant
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant

Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair-accessible registration desk
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Internet access in public areas - high speed
  • Free buffet breakfast
  • Handrails in stairways
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
  • Complimentary Reception
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Wired Internet access - Free
  • Free internet
Lobby Level Services
  • Free news papers in lobby
  • Fireplace in lobby
  • Luggage storage facilities
  • 24/7 front desk
  • Safe deposit box at front desk
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Pool Facilities
  • Pool umbrellas
  • Swimming pool
  • Outdoor Swimming Pool
  • Pool sun chaise loungers
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Snack bar & deli
Shopping
  • Gift shops or news stand
Transportation Services
  • Town car and limo service available
  • Area shuttle - Free

About Staybridge Suites By IHG Brand Hotels

Staybridge Suites is part of the IHG of InterContinental Hotels Group. What makes Staybridge Suites different from their other brands is that they provide guests a one-of-a-kind experience – an experience to break from the usual travel custom. At present, Staybridge Suites has more than 200 hotels located strategically in the United States, South America, Canada, Europe and Mexico.

 

As an all-suite and residential style brand of hotel, Staybridge Suites target business and extended stay travelers. Their very first hotel opened in 1998 at Alpharetta, Georgia and just 6 years after they have built 75 hotels. Their first extended stay hotel outside Europe was the 132-suite Staybridge Suites in Liverpool that was opened to public in June 2008.

 

Being passionate with what they do, Staybridge Suites had garnered numerous awards. They had received the highest rank under the extended stay segment in August 2009 after the 2009 Hotel Guest Satisfaction Study. In July 2009, Market Metrix, LLC had awarded Staybridge Suites the Best in Customer Satisfaction for providing superior customer satisfaction. In the 2011 United States Hotel Chain Survey, the Business Travel News had rated them the top upscale extended-stay brand. With all the awards and positive reviews of satisfied customers, Staybridge Suites will continue to deliver more and exceed their guests’ expectations.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel - Mayfield Heights, Ohio Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Legacy Village - 4.3 km / 2.6 mi
Cleveland Clinic - Hillcrest Hospital - 4.3 km / 2.7 mi
Maltz Museum of Jewish Heritage - 5.6 km / 3.5 mi
The Temple Tifereth Israel - 5.6 km / 3.5 mi
ETON Chagrin Blvd Shopping Center - 6.2 km / 3.8 mi
North Chagrin Reservation - 7.7 km / 4.8 mi
Chagrin River - 7.7 km / 4.8 mi
StoneWater Golf Club - 8.6 km / 5.3 mi
Cain Park - 8.7 km / 5.4 mi
Pinecrest Plaza Shopping - 9.1 km / 5.6 mi
South Chagrin Reservation - 9.2 km / 5.7 mi
MetroHealth Cleveland Heights Medical Center - 10.1 km / 6.3 mi
St Dominic Catholic Church - 11.1 km / 6.9 mi
Lakeview Cemetery - 11.4 km / 7.1 mi
UH Regional Hospitals - Richmond Campus - 11.5 km / 7.1 mi

The nearest airports are:
Cleveland, OH (CGF-Cuyahoga County) - 10.1 km / 6.3 mi
Cleveland, OH (BKL-Burke Lakefront) - 22.4 km / 13.9 mi
Cleveland Hopkins International Airport (CLE) - 40.4 km / 25.1 mi

The preferred airport for Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel is Cleveland Hopkins International Airport (CLE).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Mayfield Heights, Ohio Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel?

Yes, parking is available free of cost at the Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel. This is one of the hotels in Mayfield Heights with Free Parking.

Can you get free breakfast at this hotel?

Yes, complimentary breakfast is offered to guests staying at the Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel, Mayfield Heights hotel. A good choice among Mayfield Heights hotels with free breakfast.

Does this property have a swimming pool?

Yes, Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel has a hotel pool.

What is the check-in policy?

The checking times for Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel are between 4:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel's check-out time is 11:00 AM.

What brand is Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel?

Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel is a part of Staybridge Suites By IHG.

What is the street address for Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel?

The address for Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel is 6103 Landerhaven Drive, Mayfield Heights, Ohio 44124

What is the price for tonight?

Based on recent averages, the price for tonight can start at 120.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 120 per night.

How many guest rooms are at Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel?

The Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel has a total of 123 guest rooms.

How many floors does the Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel have?

This Mayfield Heights hotel has 3 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Business.

Recommended landmarks, attractions or things to do around STAYBRIDGE SUITES CLEVELAND MAYFIELD HEIGHTS BEACHWOOD, AN IHG HOTEL?

STAYBRIDGE SUITES CLEVELAND MAYFIELD HEIGHTS BEACHWOOD, AN IHG HOTEL is within minutes from Legacy Village - 4.3 km / 2.6 mi , Cleveland Clinic - Hillcrest Hospital - 4.3 km / 2.7 mi and Maltz Museum of Jewish Heritage - 5.6 km / 3.5 mi

Which the best airport near STAYBRIDGE SUITES CLEVELAND MAYFIELD HEIGHTS BEACHWOOD, AN IHG HOTEL?

The preferred airport for Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel is Cleveland Hopkins International Airport (CLE). The airport is conveniently located when visiting this Mayfield Heights hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel Reviews Summary

UserDandre
4/10
 
Disappointing
Disappointing

Pros: Breakfast was terrible
Cons: Room was not clean
UserMelody
10/10
 
Exceptional
Exceptional

UserPatricia
8/10
 
Very Good
We will definitely be back....

Pros: Great location. Breakfast was very convenient. Staff was very friendly and helpful.
Cons: Hotel had a water leak and was under renovation.
UserSandra
10/10
 
Exceptional
Great staff, food nearby, free...

Pros: Wow! Stylish, festive, and a wonderful staff! Two restaurants and Starbucks on site! Christina checked us in, and checked on us our entire stay!
Cons: Internet was struggling,due to some construction being done on building... hopefully just a temporary thing?
UserDebbie
10/10
 
Exceptional
Exceptional

Pros: all of it
UserTanisha
8/10
 
Very Good
Very good

UserHeather
8/10
 
Very Good
Very minor complaints. Overall happy...

Pros: Didn’t eat breakfast . N/A
Cons: Check in wasn’t too friendly. Smoke/fire detector above bed in room kept buzzing throughout the night which was annoying and disturbing for sleep
UserCassandra
10/10
 
Exceptional
Overall our stay was excellent

Pros: Breakfast was delicious!!
Cons: Someone tried to cook in the hotel and burned their food and the smell was in the hallway!!
UserCassandra
10/10
 
Exceptional
Overall our stay was excellent...

Pros: Breakfast was delicious!!
Cons: Someone tried to cook in the hotel and burned their food and the smell was in the hallway!!
UserTatesantia
9/10
 
Wonderful
The secluded peace and breakfast was great

Pros: I stayed here during my time of grief in November 2022 the price was different and then again the stay was due to lying my dad to rest. I paid the current price for the customer service experience and peaceful rest for my family.
Cons: The price setting that we took up 8 rooms.
UserTatesantia
9/10
 
Wonderful
The secluded peace and breakfast...

Pros: I stayed here during my time of grief in November 2022 the price was different and then again the stay was due to lying my dad to rest. I paid the current price for the customer service experience and peaceful rest for my family.
Cons: The price setting that we took up 8 rooms.
UserStacey
1/10
 
Very Poor
Staff were rude and had no idea what they were doing

Pros: Bernard on nights was the ONLY knowledgable Ns helpful person.
Cons: They essentially dropped my reservation on my second room. Lied all day about it. We come back from wedding at 11pm and they tell us they booked a second room at hotel miles away. We were traveling together! This is after I had 4 conversations with the front desk in 2 days about my rooms and requesting checking in early. Never once dis they say they did not have my second room. I did have confirmation of my reservation. They finally found a room to give us. Said it was clean, but it was disgusting. Bed sheets and blanket was disgusting and needed changed. Amber on nights was rude and unhelpful. Even saying to have some of us sleeping on the couch! This was most ridiculous experience I have ever had.
UserStacey
1/10
 
Very Poor
Staff were rude and had...

Pros: Bernard on nights was the ONLY knowledgable Ns helpful person.
Cons: They essentially dropped my reservation on my second room. Lied all day about it. We come back from wedding at 11pm and they tell us they booked a second room at hotel miles away. We were traveling together! This is after I had 4 conversations with the front desk in 2 days about my rooms and requesting checking in early. Never once dis they say they did not have my second room. I did have confirmation of my reservation. They finally found a room to give us. Said it was clean, but it was disgusting. Bed sheets and blanket was disgusting and needed changed. Amber on nights was rude and unhelpful. Even saying to have some of us sleeping on the couch! This was most ridiculous experience I have ever had.
UserCarletta
5/10
 
Fair
Passable

Pros: The staff was friendly and provided recommendations for some restaurants.
Cons: The room was not clean, and there was trash underneath the furniture. The walls were paper thin. The entire conversation of the individuals in the next room could be heard as if I were in there with them.
UserCarletta
5/10
 
Fair
Passable

Pros: The staff was friendly and provided recommendations for some restaurants.
Cons: The room was not clean, and there was trash underneath the furniture. The walls were paper thin. The entire conversation of the individuals in the next room could be heard as if I were in there with them.
UserRitchie
10/10
 
Exceptional
Perfect

UserJay
1/10
 
Very Poor
Staff more suited for McDonald's

Pros: The room was nice, the breakfast buffet was delicious!
Cons: The staff are very unprofessional, everyone I interacted with which I would say maybe four? Definitely not suited for the hospitality industry, rolled their eyes, used words like ain't, and improper grammar, and wasn't very accommodating when asked about different situations, just got they had a real attitude, and then another time I asked for a blanket as I was sleeping on the pull out couch bed and when I asked a gentleman at the front desk if I could get some bedding he just looked at me, turned around, went in a back room, grab the bundle, handed it to me and then I said to him thank you for that! Looked at me for a moment, and walked away, no verbal interaction whatsoever, and the women were worse when I was trying to check in, I understand that the rooms aren't ready, but you can be a little more professional than there ain't no way you can get in a room now! And when I did arrive at the correct check-in time there was a line in the girl that I had just spoken with looked at me like she was angry at me and was going to screw me and couldn't acknowledge me at all, even though I told her I had a dog with me and a 7-year-old grandson who needed to get into the room sooner than later, I understand if you can't do it, but don't treat me like you owe me money, and the best thing is they said that they were cleaning the rooms and they'd be ready at 4:00, at a quarter till 4:00 all the maids or at least several of them were waiting out front for their rides, when I checked in to my room I went to the bathroom and there was a men's wet pair of underwear hanging behind the door, totally unacceptable, the hotel itself was great, but the staff were horrible
UserRitchie
10/10
 
Exceptional
Exceptional

UserJay
1/10
 
Very Poor
Staff more suited for McDonald's

Pros: The room was nice, the breakfast buffet was delicious!
Cons: The staff are very unprofessional, everyone I interacted with which I would say maybe four? Definitely not suited for the hospitality industry, rolled their eyes, used words like ain't, and improper grammar, and wasn't very accommodating when asked about different situations, just got they had a real attitude, and then another time I asked for a blanket as I was sleeping on the pull out couch bed and when I asked a gentleman at the front desk if I could get some bedding he just looked at me, turned around, went in a back room, grab the bundle, handed it to me and then I said to him thank you for that! Looked at me for a moment, and walked away, no verbal interaction whatsoever, and the women were worse when I was trying to check in, I understand that the rooms aren't ready, but you can be a little more professional than there ain't no way you can get in a room now! And when I did arrive at the correct check-in time there was a line in the girl that I had just spoken with looked at me like she was angry at me and was going to screw me and couldn't acknowledge me at all, even though I told her I had a dog with me and a 7-year-old grandson who needed to get into the room sooner than later, I understand if you can't do it, but don't treat me like you owe me money, and the best thing is they said that they were cleaning the rooms and they'd be ready at 4:00, at a quarter till 4:00 all the maids or at least several of them were waiting out front for their rides, when I checked in to my room I went to the bathroom and there was a men's wet pair of underwear hanging behind the door, totally unacceptable, the hotel itself was great, but the staff were horrible
UserLana
5/10
 
Fair
Pros: I liked the location and the breakfast that was included.
Cons: The rooms around me were load when I was trying to go to sleep. I had to attend a conference.
 
Hotel Location & Nearby Attractions

Located in Mayfield Heights, Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel is within a 10-minute drive of Legacy Village and Cleveland Clinic - Hillcrest Hospital. This hotel is 8.5 mi (13.6 km) from Cleveland Clinic and 8.5 mi (13.7 km) from Case Western Reserve University.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle.

Business, Other Amenities

Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the snack bar/deli serving guests of Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 123 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your room comes with a pillowtop bed. Wired and wireless internet access is complimentary, while DVD players and premium TV channels are also offered to provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Pet Policy for Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet max weight (per pet) in kg is 36
Pet max weight (per pet) in lb is 80

Additional Hotel Details
Professional property host/manager
Contactless check-out is available
LGBTQ friendly
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property confirms they are implementing enhanced cleaning measures
Property is cleaned with disinfectant
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant

Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair-accessible registration desk
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Internet access in public areas - high speed
  • Free buffet breakfast
  • Handrails in stairways
  • Wheelchair accessible path of travel
General Amenities
  • Dry cleaning & laundry service
  • Complimentary Reception
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Wired Internet access - Free
  • Free internet
Lobby Level Services
  • Free news papers in lobby
  • Fireplace in lobby
  • Luggage storage facilities
  • 24/7 front desk
  • Safe deposit box at front desk
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Pool Facilities
  • Pool umbrellas
  • Swimming pool
  • Outdoor Swimming Pool
  • Pool sun chaise loungers
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Snack bar & deli
Shopping
  • Gift shops or news stand
Transportation Services
  • Town car and limo service available
  • Area shuttle - Free

About Staybridge Suites By IHG Brand Hotels

Staybridge Suites is part of the IHG of InterContinental Hotels Group. What makes Staybridge Suites different from their other brands is that they provide guests a one-of-a-kind experience – an experience to break from the usual travel custom. At present, Staybridge Suites has more than 200 hotels located strategically in the United States, South America, Canada, Europe and Mexico.

 

As an all-suite and residential style brand of hotel, Staybridge Suites target business and extended stay travelers. Their very first hotel opened in 1998 at Alpharetta, Georgia and just 6 years after they have built 75 hotels. Their first extended stay hotel outside Europe was the 132-suite Staybridge Suites in Liverpool that was opened to public in June 2008.

 

Being passionate with what they do, Staybridge Suites had garnered numerous awards. They had received the highest rank under the extended stay segment in August 2009 after the 2009 Hotel Guest Satisfaction Study. In July 2009, Market Metrix, LLC had awarded Staybridge Suites the Best in Customer Satisfaction for providing superior customer satisfaction. In the 2011 United States Hotel Chain Survey, the Business Travel News had rated them the top upscale extended-stay brand. With all the awards and positive reviews of satisfied customers, Staybridge Suites will continue to deliver more and exceed their guests’ expectations.

Distances are displayed to the nearest 0.1 mile and kilometer.

Legacy Village - 4.3 km / 2.6 mi
Cleveland Clinic - Hillcrest Hospital - 4.3 km / 2.7 mi
Maltz Museum of Jewish Heritage - 5.6 km / 3.5 mi
The Temple Tifereth Israel - 5.6 km / 3.5 mi
ETON Chagrin Blvd Shopping Center - 6.2 km / 3.8 mi
North Chagrin Reservation - 7.7 km / 4.8 mi
Chagrin River - 7.7 km / 4.8 mi
StoneWater Golf Club - 8.6 km / 5.3 mi
Cain Park - 8.7 km / 5.4 mi
Pinecrest Plaza Shopping - 9.1 km / 5.6 mi
South Chagrin Reservation - 9.2 km / 5.7 mi
MetroHealth Cleveland Heights Medical Center - 10.1 km / 6.3 mi
St Dominic Catholic Church - 11.1 km / 6.9 mi
Lakeview Cemetery - 11.4 km / 7.1 mi
UH Regional Hospitals - Richmond Campus - 11.5 km / 7.1 mi

The nearest airports are:
Cleveland, OH (CGF-Cuyahoga County) - 10.1 km / 6.3 mi
Cleveland, OH (BKL-Burke Lakefront) - 22.4 km / 13.9 mi
Cleveland Hopkins International Airport (CLE) - 40.4 km / 25.1 mi

The preferred airport for Staybridge Suites Cleveland Mayfield Heights Beachwood, an IHG Hotel is Cleveland Hopkins International Airport (CLE).

User
Dandre
 
4/10
Disappointing
Disappointing

Pros: Breakfast was terrible
Cons: Room was not clean
User
Melody
 
10/10
Exceptional
Exceptional

User
Patricia
 
8/10
Very Good
We will definitely be back....

Pros: Great location. Breakfast was very convenient. Staff was very friendly and helpful.
Cons: Hotel had a water leak and was under renovation.
User
Sandra
 
10/10
Exceptional
Great staff, food nearby, free...

Pros: Wow! Stylish, festive, and a wonderful staff! Two restaurants and Starbucks on site! Christina checked us in, and checked on us our entire stay!
Cons: Internet was struggling,due to some construction being done on building... hopefully just a temporary thing?
User
Debbie
 
10/10
Exceptional
Exceptional

Pros: all of it
User
Tanisha
 
8/10
Very Good
Very good

User
Heather
 
8/10
Very Good
Very minor complaints. Overall happy...

Pros: Didn’t eat breakfast . N/A
Cons: Check in wasn’t too friendly. Smoke/fire detector above bed in room kept buzzing throughout the night which was annoying and disturbing for sleep
User
Cassandra
 
10/10
Exceptional
Overall our stay was excellent

Pros: Breakfast was delicious!!
Cons: Someone tried to cook in the hotel and burned their food and the smell was in the hallway!!
User
Cassandra
 
10/10
Exceptional
Overall our stay was excellent...

Pros: Breakfast was delicious!!
Cons: Someone tried to cook in the hotel and burned their food and the smell was in the hallway!!
User
Tatesantia
 
9/10
Wonderful
The secluded peace and breakfast was great

Pros: I stayed here during my time of grief in November 2022 the price was different and then again the stay was due to lying my dad to rest. I paid the current price for the customer service experience and peaceful rest for my family.
Cons: The price setting that we took up 8 rooms.
User
Tatesantia
 
9/10
Wonderful
The secluded peace and breakfast...

Pros: I stayed here during my time of grief in November 2022 the price was different and then again the stay was due to lying my dad to rest. I paid the current price for the customer service experience and peaceful rest for my family.
Cons: The price setting that we took up 8 rooms.
User
Stacey
 
1/10
Very Poor
Staff were rude and had no idea what they were doing

Pros: Bernard on nights was the ONLY knowledgable Ns helpful person.
Cons: They essentially dropped my reservation on my second room. Lied all day about it. We come back from wedding at 11pm and they tell us they booked a second room at hotel miles away. We were traveling together! This is after I had 4 conversations with the front desk in 2 days about my rooms and requesting checking in early. Never once dis they say they did not have my second room. I did have confirmation of my reservation. They finally found a room to give us. Said it was clean, but it was disgusting. Bed sheets and blanket was disgusting and needed changed. Amber on nights was rude and unhelpful. Even saying to have some of us sleeping on the couch! This was most ridiculous experience I have ever had.
User
Stacey
 
1/10
Very Poor
Staff were rude and had...

Pros: Bernard on nights was the ONLY knowledgable Ns helpful person.
Cons: They essentially dropped my reservation on my second room. Lied all day about it. We come back from wedding at 11pm and they tell us they booked a second room at hotel miles away. We were traveling together! This is after I had 4 conversations with the front desk in 2 days about my rooms and requesting checking in early. Never once dis they say they did not have my second room. I did have confirmation of my reservation. They finally found a room to give us. Said it was clean, but it was disgusting. Bed sheets and blanket was disgusting and needed changed. Amber on nights was rude and unhelpful. Even saying to have some of us sleeping on the couch! This was most ridiculous experience I have ever had.
User
Carletta
 
5/10
Fair
Passable

Pros: The staff was friendly and provided recommendations for some restaurants.
Cons: The room was not clean, and there was trash underneath the furniture. The walls were paper thin. The entire conversation of the individuals in the next room could be heard as if I were in there with them.
User
Carletta
 
5/10
Fair
Passable

Pros: The staff was friendly and provided recommendations for some restaurants.
Cons: The room was not clean, and there was trash underneath the furniture. The walls were paper thin. The entire conversation of the individuals in the next room could be heard as if I were in there with them.
User
Ritchie
 
10/10
Exceptional
Perfect

User
Jay
 
1/10
Very Poor
Staff more suited for McDonald's

Pros: The room was nice, the breakfast buffet was delicious!
Cons: The staff are very unprofessional, everyone I interacted with which I would say maybe four? Definitely not suited for the hospitality industry, rolled their eyes, used words like ain't, and improper grammar, and wasn't very accommodating when asked about different situations, just got they had a real attitude, and then another time I asked for a blanket as I was sleeping on the pull out couch bed and when I asked a gentleman at the front desk if I could get some bedding he just looked at me, turned around, went in a back room, grab the bundle, handed it to me and then I said to him thank you for that! Looked at me for a moment, and walked away, no verbal interaction whatsoever, and the women were worse when I was trying to check in, I understand that the rooms aren't ready, but you can be a little more professional than there ain't no way you can get in a room now! And when I did arrive at the correct check-in time there was a line in the girl that I had just spoken with looked at me like she was angry at me and was going to screw me and couldn't acknowledge me at all, even though I told her I had a dog with me and a 7-year-old grandson who needed to get into the room sooner than later, I understand if you can't do it, but don't treat me like you owe me money, and the best thing is they said that they were cleaning the rooms and they'd be ready at 4:00, at a quarter till 4:00 all the maids or at least several of them were waiting out front for their rides, when I checked in to my room I went to the bathroom and there was a men's wet pair of underwear hanging behind the door, totally unacceptable, the hotel itself was great, but the staff were horrible
User
Ritchie
 
10/10
Exceptional
Exceptional

User
Jay
 
1/10
Very Poor
Staff more suited for McDonald's

Pros: The room was nice, the breakfast buffet was delicious!
Cons: The staff are very unprofessional, everyone I interacted with which I would say maybe four? Definitely not suited for the hospitality industry, rolled their eyes, used words like ain't, and improper grammar, and wasn't very accommodating when asked about different situations, just got they had a real attitude, and then another time I asked for a blanket as I was sleeping on the pull out couch bed and when I asked a gentleman at the front desk if I could get some bedding he just looked at me, turned around, went in a back room, grab the bundle, handed it to me and then I said to him thank you for that! Looked at me for a moment, and walked away, no verbal interaction whatsoever, and the women were worse when I was trying to check in, I understand that the rooms aren't ready, but you can be a little more professional than there ain't no way you can get in a room now! And when I did arrive at the correct check-in time there was a line in the girl that I had just spoken with looked at me like she was angry at me and was going to screw me and couldn't acknowledge me at all, even though I told her I had a dog with me and a 7-year-old grandson who needed to get into the room sooner than later, I understand if you can't do it, but don't treat me like you owe me money, and the best thing is they said that they were cleaning the rooms and they'd be ready at 4:00, at a quarter till 4:00 all the maids or at least several of them were waiting out front for their rides, when I checked in to my room I went to the bathroom and there was a men's wet pair of underwear hanging behind the door, totally unacceptable, the hotel itself was great, but the staff were horrible
User
Lana
 
5/10
Fair
Pros: I liked the location and the breakfast that was included.
Cons: The rooms around me were load when I was trying to go to sleep. I had to attend a conference.