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RESERVATIONS

JW Marriott Auckland

22 - 26 Albert Street, Auckland, , 1001
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JW Marriott Auckland

22 - 26 Albert Street, Auckland, , 1001
Special rates available by phone for close
Auckland
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  • Deluxe Room, 2 Double Beds
    Deluxe Room, 2 Double Beds

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    Deluxe Room, 2 Double Beds

    2 Double Beds, 388-sq-foot room with city views
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    Room Highlights

    Layout of Deluxe Room, 2 Double Beds - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 50-inch LED TV with digital channels and pay movies
    Food and Beverages - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, separate bathtub and shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
    Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating
    Accessibility - Height-adjustable showerhead
    Need to Know - No rollaway/extra beds available
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Bidet
    • Blackout drapes-curtains
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • fully stocked Minibar
    • Hair dryer
    • Handheld showerhead
    • Heating - In-room climate control
    • High-chair
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kids dinnerware
    • Laptop friendly workstation
    • LED TV
    • Local maps
    • No rollaway/extra beds
    • Non Smoking
    • Pay movies
    • Phone
    • Premium bedding
    • Refrigerator
    • Restaurant/dining guide
    • Room Linens provided
    • Shampoo
    • Sitting area (Separate)
    • Slippers
    • Soap
    • Toilet paper
    • Transfer shower
    • Travel crib
    • TV
    • TV - Closed captioned
    • TV - Digital Service
    • TV size measurement: inch
    • TV size: 50
    • Visual fire alarm
  • Premium Room, 1 King Bed
    Premium Room, 1 King Bed

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    Premium Room, 1 King Bed

    1 King Bed, 388-sq-foot room with city views
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    Room Highlights

    Layout of Premium Room, 1 King Bed - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 50-inch LED TV with digital channels and pay movies
    Food and Beverages - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, separate bathtub and shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Bidet
    • Blackout drapes-curtains
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • doorways with Wheelchair width
    • fully stocked Minibar
    • Grab-bar in shower
    • Hair dryer
    • Handheld showerhead
    • Heating - In-room climate control
    • High-chair
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kids dinnerware
    • Laptop friendly workstation
    • LED TV
    • Local maps
    • Non Smoking
    • Pay movies
    • Phone
    • Premium bedding
    • Refrigerator
    • Restaurant/dining guide
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shampoo
    • Sitting area (Separate)
    • Slippers
    • Soap
    • Toilet paper
    • Transfer shower
    • Travel crib
    • TV
    • TV - Closed captioned
    • TV - Digital Service
    • TV size measurement: inch
    • TV size: 50
    • Visual fire alarm
    • Wheelchair accessible
  • Premium Room, 2 Double Beds
    Premium Room, 2 Double Beds

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    Premium Room, 2 Double Beds

    2 Double Beds, 388-sq-foot room with city views
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    Room Highlights

    Layout of Premium Room, 2 Double Beds - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 50-inch LED TV with digital channels and pay movies
    Food and Beverages - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, separate bathtub and shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
    Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating
    Accessibility - Height-adjustable showerhead
    Need to Know - No rollaway/extra beds available
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Bidet
    • Blackout drapes-curtains
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • fully stocked Minibar
    • Hair dryer
    • Handheld showerhead
    • Heating - In-room climate control
    • High-chair
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kids dinnerware
    • Laptop friendly workstation
    • LED TV
    • Local maps
    • No rollaway/extra beds
    • Non Smoking
    • Pay movies
    • Phone
    • Premium bedding
    • Refrigerator
    • Restaurant/dining guide
    • Room Linens provided
    • Shampoo
    • Sitting area (Separate)
    • Slippers
    • Soap
    • Toilet paper
    • Transfer shower
    • Travel crib
    • TV
    • TV - Closed captioned
    • TV - Digital Service
    • TV size measurement: inch
    • TV size: 50
    • Visual fire alarm
  • Superior Room, 1 King Bed
    Superior Room, 1 King Bed
    Superior Room, 1 King Bed

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    Superior Room, 1 King Bed

    1 King Bed, 388-sq-foot room with city views
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    Room Highlights

    Layout of Superior Room, 1 King Bed - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 50-inch LED TV with digital channels and pay movies
    Food and Beverages - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, separate bathtub and shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
    Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating
    Accessibility - Height-adjustable showerhead
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Bidet
    • Blackout drapes-curtains
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • fully stocked Minibar
    • Hair dryer
    • Handheld showerhead
    • Heating - In-room climate control
    • High-chair
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kids dinnerware
    • Laptop friendly workstation
    • LED TV
    • Local maps
    • Non Smoking
    • Pay movies
    • Phone
    • Premium bedding
    • Refrigerator
    • Restaurant/dining guide
    • Room Linens provided
    • Shampoo
    • Sitting area (Separate)
    • Slippers
    • Soap
    • Toilet paper
    • Transfer shower
    • Travel crib
    • TV
    • TV - Closed captioned
    • TV - Digital Service
    • TV size measurement: inch
    • TV size: 50
    • Visual fire alarm
  • Superior Room, 2 Double Beds

    0/0

    Superior Room, 2 Double Beds

    2 Double Beds, 388-sq-foot room with city views
    clock
    Check savings and offers

    Room Highlights

    Layout of Superior Room, 2 Double Beds - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 50-inch LED TV with digital channels and pay movies
    Food and Beverages - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, separate bathtub and shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
    Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating
    Accessibility - Height-adjustable showerhead
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Bidet
    • Blackout drapes-curtains
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • fully stocked Minibar
    • Hair dryer
    • Handheld showerhead
    • Heating - In-room climate control
    • High-chair
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kids dinnerware
    • Laptop friendly workstation
    • LED TV
    • Local maps
    • Non Smoking
    • Pay movies
    • Phone
    • Premium bedding
    • Refrigerator
    • Restaurant/dining guide
    • Room Linens provided
    • Shampoo
    • Sitting area (Separate)
    • Slippers
    • Soap
    • Toilet paper
    • Transfer shower
    • Travel crib
    • TV
    • TV - Closed captioned
    • TV - Digital Service
    • TV size measurement: inch
    • TV size: 50
    • Visual fire alarm
  • Junior Suite, 1 King Bed, City View

    0/0

    Junior Suite, 1 King Bed, City View

    1 King Bed, 710-sq-foot room with city views
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    Room Highlights

    Layout of Junior Suite, 1 King Bed, City View - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 50-inch LED TV with digital channels and pay movies
    Food and Beverages - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, separate bathtub and shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating
    Accessibility - Height-adjustable showerhead
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Bidet
    • Blackout drapes-curtains
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • fully stocked Minibar
    • Hair dryer
    • Handheld showerhead
    • Heating - In-room climate control
    • High-chair
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kids dinnerware
    • Laptop friendly workstation
    • LED TV
    • Local maps
    • Non Smoking
    • Pay movies
    • Phone
    • Premium bedding
    • Refrigerator
    • Restaurant/dining guide
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shampoo
    • Sitting area (Separate)
    • Slippers
    • Soap
    • Toilet paper
    • Transfer shower
    • Travel crib
    • TV
    • TV - Closed captioned
    • TV - Digital Service
    • TV size measurement: inch
    • TV size: 50
    • Visual fire alarm
  • Deluxe Room, 1 King Bed
    Deluxe Room, 1 King Bed

    0/0

    Deluxe Room, 1 King Bed

    1 King Bed, 388-sq-foot room with city views
    clock
    Check savings and offers

    Room Highlights

    Layout of Deluxe Room, 1 King Bed - Separate sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - 50-inch LED TV with digital channels and pay movies
    Food and Beverages - Refrigerator, minibar (fees may apply), coffee/tea maker, and 24-hour room service
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, separate bathtub and shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning, daily housekeeping, and climate-controlled heating
    Accessibility - Wheelchair-width doorways
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Bidet
    • Blackout drapes-curtains
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Desk chair
    • doorways with Wheelchair width
    • fully stocked Minibar
    • Grab-bar in shower
    • Hair dryer
    • Handheld showerhead
    • Heating - In-room climate control
    • High-chair
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • In room safe
    • Iron - ironing board
    • Kids dinnerware
    • Laptop friendly workstation
    • LED TV
    • Local maps
    • Non Smoking
    • Pay movies
    • Phone
    • Premium bedding
    • Refrigerator
    • Restaurant/dining guide
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shampoo
    • Sitting area (Separate)
    • Slippers
    • Soap
    • Toilet paper
    • Transfer shower
    • Travel crib
    • TV
    • TV - Closed captioned
    • TV - Digital Service
    • TV size measurement: inch
    • TV size: 50
    • Visual fire alarm
    • Wheelchair accessible

ABOUT THE HOTEL

About JW Marriott Auckland Hotel

Hotel Location & Nearby Attractions

With a stay at JW Marriott Auckland, you'll be centrally located in Auckland, steps from DFS Galleria Auckland and within a 5-minute walk of Queen Street Shopping District. This luxury hotel is 0.4 mi (0.7 km) from Coast-to-Coast Walkway and 0.7 mi (1.1 km) from Sky Tower.

Popular Hotel Amenities and Features

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has 5952 square feet (553 square meters) of space consisting of conference space and 5 meeting rooms. Limited parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite for lunch or dinner at the hotel's restaurant, JW Kitchen, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

National Ratings

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 5 stars. Official New Zealand Rating provided by Qualmark®

Renovations

The property will be renovating from March 23 2024 to September 30 2024 (completion date subject to change). The following areas are affected:
  • Meeting facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 286 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 50-inch LED televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pet Policy for JW Marriott Auckland
If you are thinking of bringing your pet and want to know if pets are allowed at JW Marriott Auckland, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of JW Marriott Auckland are listed below.

Pets not allowed

Additional Hotel Details
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Parking height restrictions apply
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Qualmark Sustainable Tourism Business Award

HOTEL LOCATION

Nearest airport and around JW Marriott Auckland
- Auckland, Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

DFS Galleria Auckland - 0.2 km / 0.1 mi
Commercial Bay - 0.2 km / 0.1 mi
Queen Street Shopping District - 0.2 km / 0.2 mi
La Cigale Market at Britomart - 0.3 km / 0.2 mi
Princes Wharf - 0.4 km / 0.2 mi
Kawakawa Bay - 0.4 km / 0.2 mi
Coast-to-Coast Walkway - 0.4 km / 0.2 mi
Auckland Ferry Terminal - 0.4 km / 0.3 mi
Queens Wharf - 0.5 km / 0.3 mi
High Street - 0.5 km / 0.3 mi
University of Auckland - 0.5 km / 0.3 mi
Sky Tower - 0.5 km / 0.3 mi
New Zealand Maritime Museum - 0.5 km / 0.3 mi
Albert Park - 0.6 km / 0.3 mi
SkyCity Casino - 0.6 km / 0.4 mi

The preferred airport for JW Marriott Auckland is Auckland Intl. Airport (AKL) - 23.1 km / 14.4 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About JW Marriott Auckland Hotel

Does this property have a swimming pool?
Yes, JW Marriott Auckland has a hotel pool.
What is the check-in policy?
The checking times for JW Marriott Auckland are between 3:00 PM and midnight. The minimum age to check-in is 18.
What is the check-out time?
This JW Marriott Auckland's check-out time is 11:00 AM.
What brand is JW Marriott Auckland?
JW Marriott Auckland is a part of Stamford Hotels & Resorts.
What is the street address for JW Marriott Auckland?
The address for JW Marriott Auckland is 22 - 26 Albert Street, Auckland 1001
What is the price for tonight?
Based on recent averages, the price for tonight can start at 152.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 152 per night.
How many guest rooms are at JW Marriott Auckland?
The JW Marriott Auckland has a total of 286 guest rooms.
How many floors does the JW Marriott Auckland have?
This Auckland hotel has 7 floors. The hotel has 1 building/tower.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers. Other themes include Romantic, Luxury, Business, Family, Eco-certified, City, Family, Natural.
Recommended landmarks, attractions or things to do around JW MARRIOTT AUCKLAND?
JW MARRIOTT AUCKLAND is within minutes from DFS Galleria Auckland - 0.2 km / 0.1 mi , Commercial Bay - 0.2 km / 0.1 mi and Queen Street Shopping District - 0.2 km / 0.2 mi

ADDITIONAL HOTEL REVIEWS

JW Marriott Auckland Reviews Summary

  • Hotel review by Thakordas

    Thakordas

    Exceptional

    Exceptional

    Pros: Efficient and helpful staff
    Cons: Nil

  • Hotel review by Davis

    Davis

    Exceptional

    Will know for next time...

    Pros: What we liked about the property is straight away on arrival we were greeted by Ryan and he put our bags behind the front desk, I appreciated the fact I didn’t have to ask them to hold them, it was done for us and that meant I could just sit and relax. The bar tender and waitresses for the restaurant/ bar were very helpful and friendly and our lunch didn’t take long to arrive at all since after any travel it’s appreciated. The lobby itself is beautiful, and comfortable and gave a real “homey” vibe rather than just a lobby atmosphere which made it just that more comfortable to be in until our room was ready. We were both pretty impressed with our room (620) very clean space, clean bathroom, very comfortable bed, huge TV considering most hotel rooms just have small TVs, mini fridge and a kettle, expresso machine which my partner appreciated for morning coffee in the room, slippers available in the room which after walking around town they were nice to use for walking around the hotel, everything we needed in our room was already there for us including shampoo, conditioner, body wash bottles so no need to bring extra stuff for the shower, along with basic needs that was well thought out. Plenty of towels so there was no shortage on towels, room service was very quick with our food and house keeping were very friendly and allowed us an hour in a half to get ready for our day after a well needed sleep in. Ryan was a very friendly talkative nice man, helpful with any questions and information we needed as well as a nice conversation with good humour and a positive attitude, allowed us to vape outside the property instead of making us leave the property all together which is nice because as a female I didn’t want to have to walk all the way out to the street at night if I wanted a smoke. Sad we didn’t stay just one day longer to use the pool area and facilities on the 10th floor, we’ll do that next time! Overall lovely stay 10/10 I wouldn’t change a thing.
    Cons: The two very minor things we didn’t like is I did find three long black hairs in the bathroom while I was showering it would have been nice to not stand on someone else’s hair in the shower, but it could have easily been missed whole the room was getting cleaned, so not a huge deal for me. There is a few brown stains (coffee stain?) on the carpet in places in the room but I do think a good carpet shampoo would fix that issue. I did find it a little difficult to see in the hotel room, there’s three lamps, and a light around the TV, a light outside the bathroom as well as lights in the bathroom however the lighting in the bedroom itself it felt like looking for things in the dark as I did use my phone flashlight to find things even with the blinds open it still wasn’t as bright as I would have liked it to be in the room. The low lighting is good for the atmosphere and mood but if you’re trying to find something like a wallet for example in a hurry it’s a little difficult.

  • Hotel review by Lauren

    Lauren

    Exceptional

    Exceptional

    Pros: We were welcomed right from the second we pulled up. Exceptional service, super friendly and polite staff. We had a wonderful stay.

  • Hotel review by Emma

    Emma

    Good

    Good

  • Hotel review by Curry

    Curry

    Exceptional

    best hotel stay ever

    Pros: Excellent, stunning hotel with friendly staff. We were there for our honeymoon and had the best service and time. Loved the room and pool, the breakfast was great. 10/10 would recommend.

  • Hotel review by Melissa

    Melissa

    Exceptional

    Exceptional

  • Hotel review by Richard

    Richard

    Wonderful

    Comfortable room, great breakfast

    Pros: Comfortable room, great breakfast

  • Hotel review by Sophie

    Sophie

    Very Good

    Very good

  • Hotel review by Avventura

    Avventura

    Exceptional

    Convenient and Friendly Staff

    Pros: The staff were very accommodating with trying to get us an early check-in. We arrived on the weekend of Pink concerts, so the city was pretty much sold out. We only stayed 2 nights, but everything was fine for a comfortable stay.

  • Hotel review by Samaria

    Samaria

    Very Good

    Great stay

    Pros: Clean, well maintained, nice pool & gym.
    Cons: Noise across the road - night club. Renovations. Room service menu - butter chicken didn’t taste good.

  • Hotel review by Daisy

    Daisy

    Pleasant

    Pleasant

  • Hotel review by Xin

    Xin

    Disappointing

    Substandard. Not value for money.

    Pros: Location
    Cons: Very dated rooms requiring a much-needed refresh. Wasn't informed in advance that there would be noisy lobby renovations. Wrote a message months in advance regarding my specific room reservation and was assured that interconnected rooms were arranged as requested. On the day itself, realised there was a mix-up in their communications and one of our rooms was below the category we had paid for. Staff managed to resolve it pretty quickly, but still this shouldn't have happened at all given this is a 5-star brand.

  • Hotel review by Angela

    Angela

    Poor

    Stressful

    Pros: Location
    Cons: Renovations. Very noisy, no place to relax to eat or drink as there was building works going on. This should have been stated in the website. Very poor guest experience

  • Hotel review by Cuttler

    Cuttler

    Wonderful

    Location Location Location

    Pros: Location was perfect - close to lovely restaurants and the beautiful harbour
    Cons: Was very busy but expected due to high season

  • Hotel review by Joan

    Joan

    Good

    Too expensive for what you...

    Pros: Good location Nice pool and gym area
    Cons: A bit impersonal and needs doing up

  • Hotel review by Richard

    Richard

    Good

    Good

    Pros: Good room.
    Cons: Needs double glazing in rooms as woken for two hours by noise from town.

  • Hotel review by Samuel

    Samuel

    Good

    Good

    Pros: Comfortable
    Cons: Breakfast was very average.

  • Hotel review by Maddie

    Maddie

    Wonderful

    Superb

  • Hotel review by Zoe

    Zoe

    Very Good

    Very good

  • Hotel review by Liliana

    Liliana

    Wonderful

    Good rest, great food, excellent...

    Pros: Quality acommodation, great location
    Cons: There was too much construction noise because a remodeling