SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center

  • 411 Bowie St , San Antonio, Texas 78205
  • 411 Bowie St , San Antonio, Texas - 78205
  • 855-516-1090
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Outstanding value on upcoming dates.
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Suite, 2 Queen Beds, Non Smoking
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2 Queen Beds

441 sq feet


Internet - Free wired Internet access

In Room Entertainment - 42-inch Smart TV with premium channels, Netflix, iPod dock

Food and Beverages - Refrigerator, minibar, microwave, and coffee/tea maker

Bed Type and Features - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Free newspaper, iron/ironing board, and desk; free cribs/infant beds available on request

Pleasure - Air conditioning, daily housekeeping, and heating

Accessibility - Lever door handles, closed-captioned TV, wheelchair accessible, visual fire alarm, bathroom grab bars, low-height door lock, accessible bathtub, raised toilet seat, roll-in shower, height-adjusted amenities, and wheelchair-width doorways

Non-Smoking

Amenities and Features

  • Complimentary newspaper
  • AC
  • Refrigerator
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Bathroom grab bars
  • Memory-foam mattress
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Netflix
  • Complimentary cribs/infant beds
  • Lowered locks - deadbolt
  • TV
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Visual fire alarm
  • Lever door handles
  • Premium bedding
  • Heating
  • docking station for iPod
Suite, 1 King Bed, Non Smoking
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1 King Bed

441 sq feet


Internet - Free wired Internet access

In Room Entertainment - 42-inch Smart TV with premium channels, Netflix, iPod dock

Food and Beverages - Refrigerator, minibar, microwave, and coffee/tea maker

Bed Type and Features - Memory foam bed, premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Free newspaper, iron/ironing board, and desk; free cribs/infant beds available on request

Pleasure - Air conditioning, daily housekeeping, and heating

Accessibility - Lever door handles, closed-captioned TV, wheelchair accessible, visual fire alarm, bathroom grab bars, low-height door lock, accessible bathtub, raised toilet seat, roll-in shower, height-adjusted amenities, and wheelchair-width doorways

Non-Smoking

Amenities and Features

  • Complimentary newspaper
  • AC
  • Refrigerator
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Bathroom grab bars
  • Memory-foam mattress
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • TV - Closed captioned
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • Netflix
  • Complimentary cribs/infant beds
  • Lowered locks - deadbolt
  • TV
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Visual fire alarm
  • Lever door handles
  • Premium bedding
  • Heating
  • docking station for iPod
 

About The Hotel

  Call us for secret deals: 855-516-1090

About SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center Hotel

Hotel Location & Nearby Attractions

A stay at SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center places you in the heart of San Antonio, within a 10-minute walk of Alamo and Henry B. Gonzalez Convention Center. This hotel is 0.5 mi (0.7 km) from River Walk and 0.5 mi (0.8 km) from San Antonio Majestic Theater.

Popular Hotel Amenities and Features

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, a television in a common area, and a vending machine.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has facilities measuring 822 square feet (76 square meters), including a meeting room.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and Smart televisions. Your memory foam bed comes with premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wired Internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.

Pet Policy for SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center
If you are thinking of bringing your pet and want to know if pets are allowed at SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center are listed below.

Pets not allowed
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Noise-free rooms not guaranteed
Essential Workers Only - NO
Masks are compulsory at the property

SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • One meeting room
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
General Amenities
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
  • Vending machine available
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • 24/7 front desk
  • Express check out
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Valet parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Swimming pool
Property Features
  • Smoke free property
Restaurants & Bars
  • Bar & lounge
  • Coffee & tea in common areas
  • Bar at Poolside
  • Snack bar & deli
Spa Services
  • Jacuzzi / Spa Tub

About SpringHill Suites By Marriott Brand Hotels

Founded in 1998, SpringHill Suites has grown from 34 properties during its first fiscal year to 400 all across America. Operating under Marriott, SpringHill Suites offers a fresh take on lodging and leisure. Known for its sharp, spacious, and modern designs, business travelers would find it both relaxing and suitable for work.

 

SpringHill Suites also have convenient and strategic locations; families and casual vacationers can take advantage of its proximity to popular destinations such as Disneyland in downtown Anaheim, Zion National Park in Utah, or Napa Valley where they can savor some wine tasting. They can enjoy the buzz of tourist destinations and can come back to the quiet and relaxing rooms of SpringHill Suites to revitalize.

 

True to its “A little extra, a little less ordinary” principle, it goes beyond the expectation. Business travelers could also enjoy the ergonomic chairs and high-speed internet for an affordable and reasonable price while parents can be at ease with the friendly staff.

 

A testament to its hospitality and functionality, SpringHill Suites has been awarded by Parents Magazine for two consecutive years ranking number 3 for both 2015 and 2016 in its 10 Best Hotels for Families list and ForbesAmerica’s Best Franchises to Buy in 2016. Additional SpringHill Suites would soon open in Dallas, Texas and Madison, Wisconsin.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center - San Antonio, Texas Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Alamo - 0.4 km / 0.3 mi
Alamo Mission in San Antonio - 0.5 km / 0.3 mi
Plaza Wax Museum and Ripley's Believe It or Not - 0.5 km / 0.3 mi
Guinness World Records Museum - 0.5 km / 0.3 mi
Ripley's Haunted Adventure - 0.5 km / 0.3 mi
Shops at Rivercenter - 0.6 km / 0.3 mi
Texas Adventure - 0.6 km / 0.4 mi
Henry B. Gonzalez Convention Center - 0.7 km / 0.5 mi
River Walk - 0.7 km / 0.5 mi
Travis Park - 0.8 km / 0.5 mi
San Antonio Majestic Theater - 0.8 km / 0.5 mi
Tobin Center for the Performing Arts - 0.9 km / 0.5 mi
LEGOLAND® Discovery Center San Antonio - 0.9 km / 0.6 mi
Briscoe Western Art Museum - 0.9 km / 0.6 mi
Mexican Cultural Institute - 1 km / 0.6 mi

The nearest major airport is San Antonio International Airport (SAT) - 13.4 km / 8.4 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for San Antonio, Texas Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center has a hotel pool.

What is the check-in policy?

The checking times for SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center are between 4:00 PM and 2:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center's check-out time is 12:00 PM.

What brand is SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center?

SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center is a part of SpringHill Suites By Marriott.

What is the street address for SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center?

The address for SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center is 411 Bowie St, San Antonio, Texas 78205

What is the price for tonight?

Based on recent averages, the price for tonight can start at 93.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 93 per night.

When was the SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center built?

The SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center in San Antonio was built in 2011.

How many guest rooms are at SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center?

The SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center has a total of 118 guest rooms.

How many floors does the SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center have?

This San Antonio hotel has 6 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Family.

Recommended landmarks, attractions or things to do around SPRINGHILL SUITES BY MARRIOTT SAN ANTONIO ALAMO PLAZA/CONVENTION CENTER?

SPRINGHILL SUITES BY MARRIOTT SAN ANTONIO ALAMO PLAZA/CONVENTION CENTER is within minutes from Alamo - 0.4 km / 0.3 mi , Alamo Mission in San Antonio - 0.5 km / 0.3 mi and Plaza Wax Museum and Ripley's Believe It or Not - 0.5 km / 0.3 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center Reviews Summary

UserIrene
9/10
 
Wonderful
Pros: Location was great and staff very nice
Cons: Wish the pool was heated
UserLee
9/10
 
Wonderful
Pros: The staff was very friendly and they had a continental breakfast everyday.
Cons: I like everything about this hotel. I absolutely have no complaints or issues to report.
UserJeanette
7/10
 
Good
Pros: I like that the rooms were decent size for the price.
Cons: I did not like the fact I had to pay for valet parking because there was no other parking. The complimentary breakfast consisted of a granola bar and a super green banana. I expect a little more out of a breakfast.
UserGreg
10/10
 
Exceptional
Pros: location was great, room was clean and comfortable
Cons: the only hotel parking was valet
UserKelly
10/10
 
Exceptional
Pros: It was within walking distance to the Alamo and Riverwalk as stated.
Cons: not their fault but no housecleaning due to COVID19.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Absolutely nothing. Complete and total waste of my money. I checked out of the hotel early and booked another hotel room.
Cons: Everything. The room was filthy. There was hair in the covers, and the “pullout” sofa bed. The bathtub was dirty. There was a horrible odor. The sheets on the bed had stains. I had to park down the street from the hotel where I could not see m
UserThomas
10/10
 
Exceptional
Pros: Beds are amazing. Pillows too. The extra large room was a nice change. The staff was awesome. I asked for some extra time and they gave us until 2pm! So, that was a first for me. Usually i might get an hour at most. So 3 hours was a big bonus!
Cons: The TV was located in a terrible place. I would recommend wall mounting it. And for as inexpensive as tv's are now these days. I would add a small tv in the living room area.
UserTina
10/10
 
Exceptional
Pros: Everything except for the valet fees .
Cons: Valet fees .
UserAlexis
8/10
 
Very Good
Pros: The location. Easy to get in and out and close to downtown. I loved the fold out couch, so modern and chic.
Cons: The lighting in the bathroom was low. Brighter lighting in the bathroom would be great! Also another mirror somewhere in the room would be great. A lot of hotels have full length mirrors.
UserTina
10/10
 
Exceptional
Pros: Very nice, close walk to Riverwalk.
Cons: Parking is a extra charge, but to be expected in a downtown area.
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: The only parking available was $25 valet. The valet takes a very long time to get the vehicle. The hotel was not located near the riverwalk, as it was advertised. The staff were rude and unhelpful. The breakfast was unreachable due to overcrowding.
UserJuan
10/10
 
Exceptional
Pros: Awesome hotel, staff was great, pool and jacuzzi was great.
Cons: Parking was $24, you had no other choice
UserSylvia
10/10
 
Exceptional
Pros: So close to the Alamo and River-walk! The Staff were very friendly. My room was clean everyday we got back to the room. The Morning breakfast changed a little everyday which was great.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Customer service and location
Cons: Nope
UserEdward
9/10
 
Wonderful
Pros: Customer service and breakfast
Cons: The construction in front of hotel and valet parking was congested.
UserDr
10/10
 
Exceptional
Pros: EVERYTHING! Which I would almost never be able to say with most places. But, truly, I LOVED the suite. Staff were super friendly. Place was clean and professionally managed 24/7. Breakfast outstanding.
Cons: Nothing to complain about.
UserJonathan
10/10
 
Exceptional
Pros: Helpful staff and great location
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Great location for visiting the Alamo and downtown SA. Very spacious rooms and good breakfast. We had our family in two rooms and it was great.
Cons: N/A
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Location
Cons: Cost for parking wasn't mentioned when booking.
UserDonta
10/10
 
Exceptional
Pros: Bed was really soft and great sleep
Cons: The breakfast in the morning time is real weak. And a fat guy behind the counter was rude
 
Hotel Location & Nearby Attractions

A stay at SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center places you in the heart of San Antonio, within a 10-minute walk of Alamo and Henry B. Gonzalez Convention Center. This hotel is 0.5 mi (0.7 km) from River Walk and 0.5 mi (0.8 km) from San Antonio Majestic Theater.

Popular Hotel Amenities and Features

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless Internet access, a television in a common area, and a vending machine.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has facilities measuring 822 square feet (76 square meters), including a meeting room.

Restaurants, Bars, Lounge & Dining options

Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6 AM to 9:00 AM and on weekends from 7 AM to 10 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and Smart televisions. Your memory foam bed comes with premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wired Internet access keeps you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.

Pet Policy for SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center are listed below.

Pets not allowed
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Noise-free rooms not guaranteed
Essential Workers Only - NO
Masks are compulsory at the property

SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • One meeting room
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
General Amenities
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
  • Vending machine available
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • 24/7 front desk
  • Express check out
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Valet parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Swimming pool
Property Features
  • Smoke free property
Restaurants & Bars
  • Bar & lounge
  • Coffee & tea in common areas
  • Bar at Poolside
  • Snack bar & deli
Spa Services
  • Jacuzzi / Spa Tub

About SpringHill Suites By Marriott Brand Hotels

Founded in 1998, SpringHill Suites has grown from 34 properties during its first fiscal year to 400 all across America. Operating under Marriott, SpringHill Suites offers a fresh take on lodging and leisure. Known for its sharp, spacious, and modern designs, business travelers would find it both relaxing and suitable for work.

 

SpringHill Suites also have convenient and strategic locations; families and casual vacationers can take advantage of its proximity to popular destinations such as Disneyland in downtown Anaheim, Zion National Park in Utah, or Napa Valley where they can savor some wine tasting. They can enjoy the buzz of tourist destinations and can come back to the quiet and relaxing rooms of SpringHill Suites to revitalize.

 

True to its “A little extra, a little less ordinary” principle, it goes beyond the expectation. Business travelers could also enjoy the ergonomic chairs and high-speed internet for an affordable and reasonable price while parents can be at ease with the friendly staff.

 

A testament to its hospitality and functionality, SpringHill Suites has been awarded by Parents Magazine for two consecutive years ranking number 3 for both 2015 and 2016 in its 10 Best Hotels for Families list and ForbesAmerica’s Best Franchises to Buy in 2016. Additional SpringHill Suites would soon open in Dallas, Texas and Madison, Wisconsin.

Distances are displayed to the nearest 0.1 mile and kilometer.

Alamo - 0.4 km / 0.3 mi
Alamo Mission in San Antonio - 0.5 km / 0.3 mi
Plaza Wax Museum and Ripley's Believe It or Not - 0.5 km / 0.3 mi
Guinness World Records Museum - 0.5 km / 0.3 mi
Ripley's Haunted Adventure - 0.5 km / 0.3 mi
Shops at Rivercenter - 0.6 km / 0.3 mi
Texas Adventure - 0.6 km / 0.4 mi
Henry B. Gonzalez Convention Center - 0.7 km / 0.5 mi
River Walk - 0.7 km / 0.5 mi
Travis Park - 0.8 km / 0.5 mi
San Antonio Majestic Theater - 0.8 km / 0.5 mi
Tobin Center for the Performing Arts - 0.9 km / 0.5 mi
LEGOLAND® Discovery Center San Antonio - 0.9 km / 0.6 mi
Briscoe Western Art Museum - 0.9 km / 0.6 mi
Mexican Cultural Institute - 1 km / 0.6 mi

The nearest major airport is San Antonio International Airport (SAT) - 13.4 km / 8.4 mi

User
Irene
 
9/10
Wonderful
Pros: Location was great and staff very nice
Cons: Wish the pool was heated
User
Lee
 
9/10
Wonderful
Pros: The staff was very friendly and they had a continental breakfast everyday.
Cons: I like everything about this hotel. I absolutely have no complaints or issues to report.
User
Jeanette
 
7/10
Good
Pros: I like that the rooms were decent size for the price.
Cons: I did not like the fact I had to pay for valet parking because there was no other parking. The complimentary breakfast consisted of a granola bar and a super green banana. I expect a little more out of a breakfast.
User
Greg
 
10/10
Exceptional
Pros: location was great, room was clean and comfortable
Cons: the only hotel parking was valet
User
Kelly
 
10/10
Exceptional
Pros: It was within walking distance to the Alamo and Riverwalk as stated.
Cons: not their fault but no housecleaning due to COVID19.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Absolutely nothing. Complete and total waste of my money. I checked out of the hotel early and booked another hotel room.
Cons: Everything. The room was filthy. There was hair in the covers, and the “pullout” sofa bed. The bathtub was dirty. There was a horrible odor. The sheets on the bed had stains. I had to park down the street from the hotel where I could not see m
User
Thomas
 
10/10
Exceptional
Pros: Beds are amazing. Pillows too. The extra large room was a nice change. The staff was awesome. I asked for some extra time and they gave us until 2pm! So, that was a first for me. Usually i might get an hour at most. So 3 hours was a big bonus!
Cons: The TV was located in a terrible place. I would recommend wall mounting it. And for as inexpensive as tv's are now these days. I would add a small tv in the living room area.
User
Tina
 
10/10
Exceptional
Pros: Everything except for the valet fees .
Cons: Valet fees .
User
Alexis
 
8/10
Very Good
Pros: The location. Easy to get in and out and close to downtown. I loved the fold out couch, so modern and chic.
Cons: The lighting in the bathroom was low. Brighter lighting in the bathroom would be great! Also another mirror somewhere in the room would be great. A lot of hotels have full length mirrors.
User
Tina
 
10/10
Exceptional
Pros: Very nice, close walk to Riverwalk.
Cons: Parking is a extra charge, but to be expected in a downtown area.
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: The only parking available was $25 valet. The valet takes a very long time to get the vehicle. The hotel was not located near the riverwalk, as it was advertised. The staff were rude and unhelpful. The breakfast was unreachable due to overcrowding.
User
Juan
 
10/10
Exceptional
Pros: Awesome hotel, staff was great, pool and jacuzzi was great.
Cons: Parking was $24, you had no other choice
User
Sylvia
 
10/10
Exceptional
Pros: So close to the Alamo and River-walk! The Staff were very friendly. My room was clean everyday we got back to the room. The Morning breakfast changed a little everyday which was great.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Customer service and location
Cons: Nope
User
Edward
 
9/10
Wonderful
Pros: Customer service and breakfast
Cons: The construction in front of hotel and valet parking was congested.
User
Dr
 
10/10
Exceptional
Pros: EVERYTHING! Which I would almost never be able to say with most places. But, truly, I LOVED the suite. Staff were super friendly. Place was clean and professionally managed 24/7. Breakfast outstanding.
Cons: Nothing to complain about.
User
Jonathan
 
10/10
Exceptional
Pros: Helpful staff and great location
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Great location for visiting the Alamo and downtown SA. Very spacious rooms and good breakfast. We had our family in two rooms and it was great.
Cons: N/A
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Location
Cons: Cost for parking wasn't mentioned when booking.
User
Donta
 
10/10
Exceptional
Pros: Bed was really soft and great sleep
Cons: The breakfast in the morning time is real weak. And a fat guy behind the counter was rude