Very good

very comfortable great location.

Pros: good location just no clear windows to the outside . windows were frosted due to poor outdoor view but still would prefer a clear window.

Cons: frosted windows

Exceptional

Clean Modern stylish hotel ideally located in Ginza and close to public transport

Pros: Very modern and clean , ideally located in Ginza and close to public transport. Staff friendly and helpful. Breakfast lovely .

Cons: Nothing , no complaints

Exceptional

Highly reccomended

Pros: Excellent location, very close to Ginza Station, lots of good restaurants and coffee shops nearby (Ippudo just accross the hotel) walking distance to Tsukiji market. Very clean and comfortable room. Friendly and helpful staff. 10/10.

Very good

Pros: It was in a great location. Close to the station as well. The staff were very friendly. The bed was comfortable.

Cons: I checked out of this hotel and then came back a week later. When i came back, i was attacked by bed bugs. I don't think they changed the sheets despite them being very clean so far. But it was only the first night. I wasn't bitten any other night.

Lovely hotel in the heart of Ginza

Pros: The staff were all very helpful and kind. The rooms were well appointed. The location was perfect with 2 subway stations close by.

Terrific

Pros: When staying a week it would have been a nice opportunity to have more choice for breakfast .

Perfect

Exceptional

Pros: Staff were very friendly, location very convenient.

Perfect

Excellent hotel with wonderful staff

Pros: Excellent comfortable hotel in great location

Cons: Nothing

The best staff we encountered in Japan, so well mannered and helpful.

Pros: Location was great for us, nice quiet area at nighttime and just around the corner from the subway.

Perfect

Good unless you plan on spending lots of time in your room

Pros: The staff were very considerate. I actually came down with COVID-19 when I first arrived, so I was stuck in my hotel room ordering a lot of Uber Eats food delivery, and because the elevator required a security key, the staff suggested they could bring my food to me instead of me coming down to the lobby to retrieve deliveries, which was very nice. I also declined housekeeping the entire time I was there, and they respected that I put the "do not disturb" magnet on my door, but the cleaners put a bag of fresh towels and bottled water on my door handle every morning. The location was pretty good. Ginza is a nice area to walk around, and you can walk out your door and be in a nice area. Tokyo felt even bigger than I expected though, places like Shinjuku or Shibuya took a bit over 20 minutes by Uber. It was really hot in Tokyo (I wouldn't recommend visiting in August, honestly) but the room got nice and chilly. Thank goodness for air conditioning.

Cons: The room was small, which I expected, but it felt extremely small when I was stuck inside of it sick. I had barely enough room for my luggage and me, and resorted to keeping one luggage in my shower when not using it. The TV didn't have very many channels - didn't seem to be a full cable package, just basic over-air channels with an antenna, and thus there was nothing not in Japanese on TV. The staff were very nice, but their English in general wasn't great. They understood common hotel questions, but had difficulty understanding less common questions. I asked for an extra luggage rack because I had more than one piece of luggage, and they told me no but I'm not positive they understood my question. Nitpicky but the hair dryer was very weak, but they did supply a blow dryer, which I appreciated.

Very good value for money, large sized room with a nice view. Room was clean and comfortable. Recommend for people trave

Pros: The location was great. Easy to get to and from places. Staff were really helpful Loved that the bathroom has separate sections as well.

Cons: The WiFi near the top floors was a bit poor.

Its worth the money to stay and also easy excess to Ginza Main Street

Pros: The location is great The staffs were very helpful The bed is very comfortable

Cons: It was perfect

Very good

Pros: Quiet and clean

Cons: Small, but its Japan, so acceptable.

Exceptional