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RESERVATIONS

Sofitel Legend People's Grand Hotel Xian

319 Dong Xin Street, Xi'an, Shaanxi, 710004
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Sofitel Legend People's Grand Hotel Xian

319 Dong Xin Street, Xi'an, Shaanxi, 710004
Special rates available by phone for close
Xi'an
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CHECK CURRENT ROOM RATES

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  • Suite, 1 King Bed, Garden View (Prestige)
    Suite, 1 King Bed, Garden View (Prestige)
    Suite, 1 King Bed, Garden View (Prestige)
    Suite, 1 King Bed, Garden View (Prestige)
    Suite, 1 King Bed, Garden View (Prestige)

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    Suite, 1 King Bed, Garden View (Prestige)

    1 King Bed, 646-sq-foot room with garden views
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    Room Highlights

    Layout of Suite, 1 King Bed, Garden View (Prestige) - Bedroom, dining area, and sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Flat-screen TV, satellite channels, and iPod dock
    Food and Beverages - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
    Bed Type and Features - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
    Restrooms & Showers - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
    Need to Know - Housekeeping on request
    Smoking And Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Bathtub - Deep soaking
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Desk
    • dining area - Separate
    • docking station for iPod
    • Down comforter
    • Eco friendly cleaning products provided
    • Energy-saving switches
    • Executive level room
    • Flat panel TV
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • Hydro-massage showerhead
    • In room safe
    • Iron - ironing board
    • LED light bulbs
    • Minibar (stocked, some Complimentary items)
    • Number of days between bed sheet changes: 3
    • Number of days between towel changes: 3
    • Phone
    • Pillow menu
    • Premium bedding
    • Rainfall showerhead
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Sitting area (Separate)
    • Slippers
    • Smoking And Non Smoking
    • Turndown service
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wheelchair accessible
  • Premium Room, 1 King Bed, Garden View
    Premium Room, 1 King Bed, Garden View
    Premium Room, 1 King Bed, Garden View
    Premium Room, 1 King Bed, Garden View
    Premium Room, 1 King Bed, Garden View

    0/0

    Premium Room, 1 King Bed, Garden View

    1 King Bed, 592-sq-foot room with garden views
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    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - Flat-screen TV, satellite channels, and iPod dock
    Food and Beverages - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
    Bed Type and Features - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
    Restrooms & Showers - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
    Need to Know - Housekeeping on request
    Smoking And Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Bathtub - Deep soaking
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Desk
    • docking station for iPod
    • Down comforter
    • Eco friendly cleaning products provided
    • Energy-saving switches
    • Executive level room
    • Flat panel TV
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • Hydro-massage showerhead
    • In room safe
    • Iron - ironing board
    • LED light bulbs
    • Minibar (stocked, some Complimentary items)
    • Number of days between bed sheet changes: 3
    • Number of days between towel changes: 3
    • Phone
    • Pillow menu
    • Premium bedding
    • Rainfall showerhead
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Slippers
    • Smoking And Non Smoking
    • Turndown service
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wheelchair accessible
  • Suite, 1 King Bed, Garden View (Opera)
    Suite, 1 King Bed, Garden View (Opera)
    Suite, 1 King Bed, Garden View (Opera)
    Suite, 1 King Bed, Garden View (Opera)
    Suite, 1 King Bed, Garden View (Opera)

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    Suite, 1 King Bed, Garden View (Opera)

    1 King Bed, 1432-sq-foot room, balcony with garden views
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    Room Highlights

    Layout of Suite, 1 King Bed, Garden View (Opera) - Bedroom, dining area, and sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Flat-screen TV, satellite channels, and iPod dock
    Food and Beverages - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
    Bed Type and Features - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
    Restrooms & Showers - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
    Need to Know - Housekeeping on request
    Smoking And Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Bathtub - Deep soaking
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Desk
    • dining area - Separate
    • docking station for iPod
    • Down comforter
    • Eco friendly cleaning products provided
    • Energy-saving switches
    • Executive level room
    • Flat panel TV
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • Hydro-massage showerhead
    • In room safe
    • Iron - ironing board
    • LED light bulbs
    • Minibar (stocked, some Complimentary items)
    • Number of days between bed sheet changes: 3
    • Number of days between towel changes: 3
    • Phone
    • Pillow menu
    • Premium bedding
    • Rainfall showerhead
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Sitting area (Separate)
    • Slippers
    • Smoking And Non Smoking
    • Turndown service
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wheelchair accessible
  • Grand Suite, 1 King Bed, Garden View (Prestige)
    Grand Suite, 1 King Bed, Garden View (Prestige)
    Grand Suite, 1 King Bed, Garden View (Prestige)
    Grand Suite, 1 King Bed, Garden View (Prestige)
    Grand Suite, 1 King Bed, Garden View (Prestige)

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    Grand Suite, 1 King Bed, Garden View (Prestige)

    1 King Bed, 1055-sq-foot room with garden views
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    Room Highlights

    Layout of Grand Suite, 1 King Bed, Garden View (Prestige) - Bedroom, dining area, and sitting area
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Flat-screen TV, satellite channels, and iPod dock
    Food and Beverages - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
    Bed Type and Features - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
    Restrooms & Showers - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
    Need to Know - Housekeeping on request
    Smoking And Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Bathtub - Deep soaking
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Desk
    • dining area - Separate
    • docking station for iPod
    • Down comforter
    • Eco friendly cleaning products provided
    • Energy-saving switches
    • Executive level room
    • Flat panel TV
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • Hydro-massage showerhead
    • In room safe
    • Iron - ironing board
    • LED light bulbs
    • Minibar (stocked, some Complimentary items)
    • Number of days between bed sheet changes: 3
    • Number of days between towel changes: 3
    • Phone
    • Pillow menu
    • Premium bedding
    • Rainfall showerhead
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Sitting area (Separate)
    • Slippers
    • Smoking And Non Smoking
    • Turndown service
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wheelchair accessible
  • Grand Room, 1 King Bed, Garden View (Premium)
    Grand Room, 1 King Bed, Garden View (Premium)
    Grand Room, 1 King Bed, Garden View (Premium)
    Grand Room, 1 King Bed, Garden View (Premium)
    Grand Room, 1 King Bed, Garden View (Premium)

    0/0

    Grand Room, 1 King Bed, Garden View (Premium)

    1 King Bed, 646-sq-foot room with garden views
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi and wired internet access
    In Room Entertainment - Flat-screen TV, satellite channels, and iPod dock
    Food and Beverages - Coffee/tea maker, minibar (stocked with some free items), 24-hour room service, and free bottled water
    Bed Type and Features - Premium bedding, a down duvet, a pillow menu, blackout drapes/curtains, and turndown service
    Restrooms & Showers - Private bathroom, deep soaking bathtub, and separate shower with rainfall showerhead and hydromassage showerhead
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Accessibility - Wheelchair accessible
    Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbs
    Need to Know - Housekeeping on request
    Smoking And Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Bathtub - Deep soaking
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Designer toiletries
    • Desk
    • docking station for iPod
    • Down comforter
    • Eco friendly cleaning products provided
    • Energy-saving switches
    • Executive level room
    • Flat panel TV
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • Hydro-massage showerhead
    • In room safe
    • Iron - ironing board
    • LED light bulbs
    • Minibar (stocked, some Complimentary items)
    • Number of days between bed sheet changes: 3
    • Number of days between towel changes: 3
    • Phone
    • Pillow menu
    • Premium bedding
    • Rainfall showerhead
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Slippers
    • Smoking And Non Smoking
    • Turndown service
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wheelchair accessible

ABOUT THE HOTEL

About Sofitel Legend People's Grand Hotel Xian Hotel

Hotel Location & Nearby Attractions

A stay at Sofitel Legend People's Grand Hotel Xian places you in the heart of Xi'an, within a 10-minute walk of Shaanxi Science and Technology Museum and Yisu Community Theater. This luxury hotel is 0.4 mi (0.7 km) from Xī'ān Museum and 0.8 mi (1.3 km) from Culture and Arts Hall of Qin and Han Dynasty.

Popular Hotel Amenities and Features

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

National Ratings

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 71 guestrooms featuring iPod docking stations and minibars (stocked with some free items). Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pet Policy for Sofitel Legend People's Grand Hotel Xian
If you are thinking of bringing your pet and want to know if pets are allowed at Sofitel Legend People's Grand Hotel Xian, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Sofitel Legend People's Grand Hotel Xian are listed below.

Pets not allowed

Service animals not allowed

Additional Hotel Details
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless check-in is available
  • Parking height restrictions apply
  • Commonly-touched surfaces are cleaned with disinfectant
  • No elevators

HOTEL LOCATION

Nearest airport and around Sofitel Legend People's Grand Hotel Xian
- Xi'an, Shaanxi Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Shaanxi Science and Technology Museum - 0.6 km / 0.3 mi
Yisu Community Theater - 0.7 km / 0.4 mi
Xī'ān Museum - 0.8 km / 0.5 mi
Culture and Arts Hall of Qin and Han Dynasty - 1.2 km / 0.8 mi
Yisu Grand Theater - 1.3 km / 0.8 mi
Chang'an Qishi Museum - 1.5 km / 0.9 mi
Dongyue Temple of Xi'an, Shaanxi Province - 1.6 km / 1 mi
Xi'an Bell Tower - 1.7 km / 1.1 mi
Ancient Folk House - 1.7 km / 1.1 mi
Zhangxueliang Residence - 1.8 km / 1.1 mi
Beilin Museum - 2 km / 1.2 mi
Xi'an Bell Tower and Drum Tower - 2.1 km / 1.3 mi
Wang Ji Temple - 2.2 km / 1.3 mi
Daming Palace National Heritage Park - 2.2 km / 1.4 mi
Xi'an Town's God Temple - 2.6 km / 1.6 mi

The preferred airport for Sofitel Legend People's Grand Hotel Xian is Xi'an (XIY-Xianyang Intl.) - 37.1 km / 23 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Sofitel Legend People's Grand Hotel Xian Hotel

Is free parking available at the Sofitel Legend People's Grand Hotel Xian?
Yes, parking is available free of cost at the Sofitel Legend People's Grand Hotel Xian. This is one of the hotels in Xi'an with Free Parking.
Does this property have a swimming pool?
Yes, Sofitel Legend People's Grand Hotel Xian has a hotel pool.
What is the check-in policy?
The checking times for Sofitel Legend People's Grand Hotel Xian are between 12:00 PM and 6:00 AM. The minimum age to check-in is 18.
What is the check-out time?
This Sofitel Legend People's Grand Hotel Xian's check-out time is 2:00 PM.
What brand is Sofitel Legend People's Grand Hotel Xian?
Sofitel Legend People's Grand Hotel Xian is a part of Sofitel Legend.
What is the street address for Sofitel Legend People's Grand Hotel Xian?
The address for Sofitel Legend People's Grand Hotel Xian is 319 Dong Xin Street, Xi'an, Shaanxi 710004
What is the price for tonight?
Based on recent averages, the price for tonight can start at 221.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 221 per night.
When was the Sofitel Legend People's Grand Hotel Xian built?
The Sofitel Legend People's Grand Hotel Xian in Xi'an was built in 1953.
How many guest rooms are at Sofitel Legend People's Grand Hotel Xian?
The Sofitel Legend People's Grand Hotel Xian has a total of 71 guest rooms.
How many floors does the Sofitel Legend People's Grand Hotel Xian have?
This Xi'an hotel has 7 floors.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers. Other themes include Luxury.
Recommended landmarks, attractions or things to do around SOFITEL LEGEND PEOPLE'S GRAND HOTEL XIAN?
SOFITEL LEGEND PEOPLE'S GRAND HOTEL XIAN is within minutes from Shaanxi Science and Technology Museum - 0.6 km / 0.3 mi , Yisu Community Theater - 0.7 km / 0.4 mi and Xī'ān Museum - 0.8 km / 0.5 mi

ADDITIONAL HOTEL REVIEWS

Sofitel Legend People's Grand Hotel Xian Reviews Summary

  • Hotel review by Leo

    Leo

    Exceptional

    Xian great stay

    Pros: hotel & its staff. i made an error with my reservation as it was a last minute booking on my part. the front desk was helpful & resolved the matter in the least troublesome way. the breakfast is amazing & the serving staff are helpful.
    Cons: nothing to dislike. i enjoyed the stay greatly & will recommend the stay for the amazing room & hotel.

  • Hotel review by Chi

    Chi

    Wonderful

    Wonderful stay, will return to stay again if I come to Xian

    Pros: Excellent property, very spacious room
    Cons: Located at the middle of old town, probably the best hotel in old town. But there is traffic to go in and out the old town.

  • Hotel review by Shane

    Shane

    Wonderful

    Exceptional

  • Hotel review by Kar-tung

    Kar-tung

    Exceptional

    A totally satisfying experience staying at Sofitel Legend Xian

    Pros: Love the room, the toilet and toiletries, and the attentiveness of the hotel staff
    Cons: None

  • Hotel review by David

    David

    Wonderful

    Exceptional

  • Hotel review by Michael

    Michael

    Wonderful

    Best hotel for a luxury stay in Xian

    Pros: They received us with a welcome drink! Clean, comfortable room included fresh fruit on arrival. We really enjoyed the happy hour with free drinks and delicious snacks!
    Cons: They did not have a sauna :(

  • Hotel review by Marco

    Marco

    Exceptional

    Perfect stay - comfortable room and amazing staff!

    Pros: The stay was really perfect, especially because of the amazing and very attentive staff - always ready to support, everyone was doing their best throughout the day to make it enjoyable. Whenever you would leave the room, you would come back and find it cleaned, some sweets and other small treats added, the minibar re-filled. Very comfortable room and bed.
    Cons: Everything was perfect.

  • Hotel review by Yehui

    Yehui

    Exceptional

    Perfect

  • Hotel review by Ivan

    Ivan

    Exceptional

    Exceptional

    Pros: Great hotel, with a lot of history, great facilities and an excellent staff.

  • Hotel review by Oymako

    Oymako

    Very Good

    Very good

  • Hotel review by Oprean

    Oprean

    Exceptional

    Amaizing!!really biutiful hotel ..best hotel in Xian..

    Pros: A french castle in the midlle of istorical Xian!

  • Hotel review by Susann

    Susann

    Exceptional

    Excellent stay! Would definitely come back again!

    Pros: One of the best experiences I had traveling in China. The staff - especially Fancy and Eva - went out of their way to make us feel comfortable. The breakfast was great, rooms very clean and comfortable. Would definitely stay there again!
    Cons: Nothing to complain about.

  • Hotel review by Fan

    Fan

    Exceptional

    Excellent experience !

    Pros: Ms Inner Sun/front desk and Mr Liu/concierge are the best I ever met, nothing to say but just excellent !

  • Hotel review by Anonymous

    Anonymous

    Wonderful

    Exceptional

  • Hotel review by Anonymous

    Anonymous

    Disappointing

    Very Disappointing

    Pros: Nice hotel aesthetically and location wise
    Cons: I booked this fancy hotel for my birthday trip and the alarm went off both mornings I stayed there, so i did not sleep properly either night. the 'butler' didn't know how to open a bottle of wine which took 45 minutes to arrive, the massage was expensive and the masseuse tried to sell me another massage halfway through thus delaying the massage and upsetting me. She also massaged my knees in a way I've never experienced and 6 days later my knee is still in pain so will use my only day off this week to visit the hospital and thus pay hospital bills for her bad techniques. Very Bad experience of customer service at this hotel - especially for the level of hotel

  • Hotel review by Fan

    Fan

    Exceptional

    one of the best experience !

    Pros: Personal service, very detail and the little lady Miss Inner Sun really made me understand what is service ? Excellent employee !
    Cons: Nothing !

  • Hotel review by John

    John

    Good

    Good

  • Hotel review by David

    David

    Exceptional

    Perfect

  • Hotel review by Raffaella

    Raffaella

    Exceptional

    Exceptional

    Pros: Everything was perfect
    Cons: I didnt have enough time to enjoy all the beautiful facilities

  • Hotel review by Mun

    Mun

    Very Good

    Great hotel, high recommended

    Pros: Wonderful service, very pleasant staff
    Cons: nothing