Sheraton Old San Juan Hotel

  • 100 Brumbaugh Street , San Juan, 00901
  • 100 Brumbaugh Street , San Juan, - 00901
  • 855-516-1090
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Outstanding value on upcoming dates.
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Suite, 1 Bedroom, Balcony, Bay View
Suite, 1 Bedroom, Balcony, Bay View
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1 King Bed

560-sq-foot room with bay views


Layout of Suite, 1 Bedroom, Balcony, Bay View - Bedroom

Enjoy - In-room massage available

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV with premium channels and pay movies

Food and Beverages - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height electrical outlets in bathroom, grab bar near toilet, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries and recycling bin

Need to Know - Bed sheets not available

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Refrigerator - by request
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Phone
  • Pillow-top mattress
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Visual fire alarm
  • In room massage available
  • Eco friendly toiletries
  • Premium bedding
  • Recycling Services
  • Pay movies
  • No Linens available
  • Down comforter
Room, 1 King Bed, Bay View
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1 King Bed

299-sq-foot room with bay views


Enjoy - In-room massage available

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV with premium channels and pay movies

Food and Beverages - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height electrical outlets in bathroom, grab bar near toilet, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries and recycling bin

Need to Know - Bed sheets not available

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Refrigerator - by request
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Phone
  • Pillow-top mattress
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Visual fire alarm
  • In room massage available
  • Eco friendly toiletries
  • Premium bedding
  • Recycling Services
  • Pay movies
  • No Linens available
  • Down comforter
Deluxe Room, 2 Double Beds
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2 Double Beds

299-sq-foot room with city views


Enjoy - In-room massage available

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV with premium channels and pay movies

Food and Beverages - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height electrical outlets in bathroom, grab bar near toilet, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries and recycling bin

Need to Know - Bed sheets not available

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Refrigerator - by request
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Phone
  • Pillow-top mattress
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Visual fire alarm
  • In room massage available
  • Eco friendly toiletries
  • Premium bedding
  • Recycling Services
  • Pay movies
  • No Linens available
  • Down comforter
Traditional Room, 1 King Bed, No View
Traditional Room, 1 King Bed, No View
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1 King Bed

230 sq feet


Enjoy - In-room massage available

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV with premium channels and pay movies

Food and Beverages - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height electrical outlets in bathroom, grab bar near toilet, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries and recycling bin

Need to Know - Bed sheets not available

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Refrigerator - by request
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Phone
  • Pillow-top mattress
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Visual fire alarm
  • In room massage available
  • Eco friendly toiletries
  • Premium bedding
  • Recycling Services
  • Pay movies
  • No Linens available
  • Down comforter
Junior Suite, 1 Bedroom
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1 King Bed

578-sq-foot room, balcony with bay views


Layout of Junior Suite, 1 Bedroom - Bedroom

Enjoy - In-room massage available

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV with premium channels and pay movies

Food and Beverages - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height electrical outlets in bathroom, grab bar near toilet, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries and recycling bin

Need to Know - Bed sheets not available

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Refrigerator - by request
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Phone
  • Pillow-top mattress
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Visual fire alarm
  • In room massage available
  • Eco friendly toiletries
  • Premium bedding
  • Recycling Services
  • Pay movies
  • No Linens available
  • Down comforter
Suite, 1 Bedroom, City View
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2 Double Beds

480-sq-foot room with city views


Layout of Suite, 1 Bedroom, City View - Bedroom

Enjoy - In-room massage available

Internet - Free WiFi and wired Internet access

In Room Entertainment - 42-inch LCD TV with premium channels and pay movies

Food and Beverages - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)

Bed Type and Features - Pillowtop bed, premium bedding, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height electrical outlets in bathroom, grab bar near toilet, closed-captioned TV, and visual fire alarm

Eco-friendly - Eco-friendly toiletries and recycling bin

Need to Know - Bed sheets not available

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Refrigerator - by request
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Phone
  • Pillow-top mattress
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Microwave - by request
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • bathroom with Lowered electrical outlets
  • Complimentary cribs/infant beds
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Grab-bar near toilet
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Visual fire alarm
  • In room massage available
  • Eco friendly toiletries
  • Premium bedding
  • Recycling Services
  • Pay movies
  • No Linens available
  • Down comforter
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Sheraton Old San Juan Hotel Hotel

Hotel Location & Nearby Attractions

With a stay at Sheraton Old San Juan Hotel, you'll be centrally located in San Juan, steps from Pier 3 and Port of San Juan. This 4-star hotel is 0.1 mi (0.2 km) from Pier 1 and 0.4 mi (0.6 km) from Pier 4.

Popular Hotel Amenities and Features

Enjoy a range of recreational amenities, including a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has facilities measuring 8073 square feet (750 square meters), including a conference center.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite for brunch at Palio, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Renovations

This property is closed from 30 April 2020 to 30 June 2020 (dates subject to change). This property is closed from 30 April 2020 to 30 June 2020 (dates subject to change).

Hotel Accommodations and Guest Rooms

Stay in one of 240 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Pet Policy for Sheraton Old San Juan Hotel
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Sheraton Old San Juan Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Sheraton Old San Juan Hotel are listed below.

Only dogs are allowed
Pets allowed (no fees)
Pet maximum weight in kg is 18
Maximum number of pets per room 1
Pet maximum weight in lb is 40

Additional Hotel Details
Noise-free rooms not guaranteed

Sheraton Old San Juan Hotel Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference center & rooms
  • Conference space & rooms
  • Meeting Room Facilities
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
  • Reception hall on site
  • Wedding & banquet services
Fitness Services
  • 24/7 health club
General Amenities
  • Hotel Restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Computer station
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
Lobby Level Services
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • TV in common areas
Parking Services
  • Valet parking - Extra Charge
  • Offsite parking - Discounted rates available
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Restaurant
Spa Services
  • Hair salon & barber
  • Jacuzzi / Spa Tub

About Sheraton By Mattiott Brand Hotels

Almost anywhere in the world you will find a Sheraton Hotel when searching for a nice place to stay in. Currently, the company operates over 500 hotels globally, including Asia Pacific, North America, Europe, South and Central America, Africa, Middle East and the Caribbean. Sheraton Hotels is owned by Marriot International.

 

The history of Sheraton Hotels started when classmates Robert Moore and Ernest Henderson bought Continental Hotel located in Cambridge Massachusetts in 1933. After 4 years, they purchased their second hotel, the Stonehaven Hotel in Springfield, MA. It was in their third hotel that they got its name from, since it already has a big sign on the roof that says Sheraton Hotel, they decided to keep it and call all of their hotels Sheraton Hotel.

 

In 1968, ITT, a multinational conglomerate purchased the Sheraton chain which was later on named ITT Sheraton. It was in 1992 that the company launched the ITT Sheraton Luxury Collection which was placed in Sheraton’s most exclusive hotels. Aside from Luxury hotels, they also came up with a mid-scale hotel brand to replace the Sheraton Inns and they called it Four Points by Sheraton. In 1998, ITT Sheraton was acquired by Starwood Hotels & Resorts Worldwide Inc and in 2016 was purchased by Marriott International, which has made Sheraton Hotels one of the largest hotels and resort companies worldwide.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Sheraton Old San Juan Hotel - San Juan, Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Pier 3 - 0.1 km / 0.1 mi
Port of San Juan - 0.1 km / 0.1 mi
Pier 4 - 0.2 km / 0.1 mi
Pier 1 - 0.2 km / 0.1 mi
Teatro Tapia - 0.3 km / 0.2 mi
Plaza de Colon - 0.4 km / 0.2 mi
Museo del Mar - 0.4 km / 0.3 mi
Paseo de la Princesa - 0.5 km / 0.3 mi
El Arsenal - 0.5 km / 0.3 mi
San Juan - 0.6 km / 0.3 mi
Parque las Palomas - 0.7 km / 0.4 mi
Alcaldia - 0.7 km / 0.4 mi
La Fortaleza - Palacio de Santa Catalina - 0.9 km / 0.5 mi
San Juan Cathedral - 0.9 km / 0.5 mi
Statue of Ponce de Leon - 0.9 km / 0.6 mi

The preferred airport for Sheraton Old San Juan Hotel is San Juan (SJU-Luis Munoz Marin Intl.) - 13.8 km / 8.6 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for San Juan, Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, Sheraton Old San Juan Hotel has a hotel pool.

What is the check-in policy?

The checking times for Sheraton Old San Juan Hotel are between 3:00 PM and midnight. The minimum age to check-in is 18.

What is the check-out time?

This Sheraton Old San Juan Hotel's check-out time is 11:00 AM.

What brand is Sheraton Old San Juan Hotel?

Sheraton Old San Juan Hotel is a part of Sheraton By Mattiott.

What is the street address for Sheraton Old San Juan Hotel?

The address for Sheraton Old San Juan Hotel is 100 Brumbaugh Street, San Juan 00901

What is the price for tonight?

Based on recent averages, the price for tonight can start at 279.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 279 per night.

How many guest rooms are at Sheraton Old San Juan Hotel?

The Sheraton Old San Juan Hotel has a total of 240 guest rooms.

How many floors does the Sheraton Old San Juan Hotel have?

This San Juan hotel has 9 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around SHERATON OLD SAN JUAN HOTEL?

SHERATON OLD SAN JUAN HOTEL is within minutes from Pier 3 - 0.1 km / 0.1 mi , Port of San Juan - 0.1 km / 0.1 mi and Pier 4 - 0.2 km / 0.1 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Sheraton Old San Juan Hotel Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Sheraton Old San Juan Hotel Reviews Summary

UserVerified Hotel Guest
8/10
 
Very Good
Cons: The tv had poor reception!
UserBrenda
8/10
 
Very Good
Pros: Close to cruises
Cons: Lobby furniture old and dirty
UserBrenda
6/10
 
Pleasant
Pros: Location to criuise
Cons: Lobby furniture worn and appears dirty
UserVerified Hotel Guest
7/10
 
Good
Pros: Was very close to cruise port
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: The location was phenomenal
Cons: There were ants crawling on our nightstand (at least I hope they were). When I brought this to the attention of hotel staff, they didn't address the issue and walked away speaking Spanish. When we got to the room, our towels were dirty and had hair.
UserJohn
8/10
 
Very Good
Cons: There's a "wine & Coffee bar" that serves some food. We ordered a salad,sandwich,and drinks. It took an hour and a half (with weak explanations) for us to get our meal. As we were leaving, I saw the "Chef" making another salad right at the bar. Chef???
UserDeborah
10/10
 
Exceptional
Pros: the old world charm
Cons: having to park so far away
UserVerified Hotel Guest
2/10
 
Poor
Pros: The location was awesome.
Cons: The power went out twice during our stay. My card was charged additional charges without my knowledge or consent. I called the hotel and the front desk said the charges should have been discussed with me at check in and check out. This did not occur.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Solid quality facility and staff. Perfect location for restaurants, sightseeing. Most cruise ships
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Location
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Rooftop pool and location
Cons: Door staff somewhat condescending
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Location, staff, restaurant and pool area are all tops.
UserKevin
10/10
 
Exceptional
Pros: Location, view, cleanliness and helpful staff were all things we enjoyed about our stay
UserHooe
5/10
 
Fair
Pros: Location
Cons: What I did not like about this reservation was the mere fact that it was not really about accommodating the people who needed accommodations. The room was almost $--- for one night and the re was no continental breakfast included. We had to pay extra.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Location
UserEric
3/10
 
Poor
Pros: Location only
Cons: No hot water in my room. Restaurant staff was rude. Double charged me
UserMarilyn
8.4/10
 
Very Good
Very nice. Good location. Room was a bit crowded with 3 people, and not even a little couch. Only had partial view of water, mostly rooftops, even though water view was requested a few months ago. Don't feel the cost was appropriate for the room.

Pros: See above
Cons: See above
UserBrian
10/10
 
Exceptional
Pros: Service was excellent.
Cons: It was all good.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Its a older hotel but it was nice and clean.
UserRebecca
9/10
 
Wonderful
Pros: The location is fabulous. The front desk person at check-in was extremely friendly and helpful. We also really liked the female bartender who served our dinner at Palio. The gym is a bit small but has quality equipment and a good view.
Cons: Our hotel room carpet was very uneven/bumpy. Additionally, the bathroom tile floor was stained so it appeared dirty. Also the bedroom shutter wouldn't stay open. The whirlpool and pool area need updating and some deep cleaning.
 
Hotel Location & Nearby Attractions

With a stay at Sheraton Old San Juan Hotel, you'll be centrally located in San Juan, steps from Pier 3 and Port of San Juan. This 4-star hotel is 0.1 mi (0.2 km) from Pier 1 and 0.4 mi (0.6 km) from Pier 4.

Popular Hotel Amenities and Features

Enjoy a range of recreational amenities, including a 24-hour health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Business, Other Amenities

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in San Juan? This hotel has facilities measuring 8073 square feet (750 square meters), including a conference center.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite for brunch at Palio, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Renovations

This property is closed from 30 April 2020 to 30 June 2020 (dates subject to change). This property is closed from 30 April 2020 to 30 June 2020 (dates subject to change).

Hotel Accommodations and Guest Rooms

Stay in one of 240 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Pet Policy for Sheraton Old San Juan Hotel
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Sheraton Old San Juan Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Sheraton Old San Juan Hotel are listed below.

Only dogs are allowed
Pets allowed (no fees)
Pet maximum weight in kg is 18
Maximum number of pets per room 1
Pet maximum weight in lb is 40

Additional Hotel Details
Noise-free rooms not guaranteed

Sheraton Old San Juan Hotel Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference center & rooms
  • Conference space & rooms
  • Meeting Room Facilities
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
  • Reception hall on site
  • Wedding & banquet services
Fitness Services
  • 24/7 health club
General Amenities
  • Hotel Restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Computer station
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
Lobby Level Services
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • TV in common areas
Parking Services
  • Valet parking - Extra Charge
  • Offsite parking - Discounted rates available
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Restaurant
Spa Services
  • Hair salon & barber
  • Jacuzzi / Spa Tub

About Sheraton By Mattiott Brand Hotels

Almost anywhere in the world you will find a Sheraton Hotel when searching for a nice place to stay in. Currently, the company operates over 500 hotels globally, including Asia Pacific, North America, Europe, South and Central America, Africa, Middle East and the Caribbean. Sheraton Hotels is owned by Marriot International.

 

The history of Sheraton Hotels started when classmates Robert Moore and Ernest Henderson bought Continental Hotel located in Cambridge Massachusetts in 1933. After 4 years, they purchased their second hotel, the Stonehaven Hotel in Springfield, MA. It was in their third hotel that they got its name from, since it already has a big sign on the roof that says Sheraton Hotel, they decided to keep it and call all of their hotels Sheraton Hotel.

 

In 1968, ITT, a multinational conglomerate purchased the Sheraton chain which was later on named ITT Sheraton. It was in 1992 that the company launched the ITT Sheraton Luxury Collection which was placed in Sheraton’s most exclusive hotels. Aside from Luxury hotels, they also came up with a mid-scale hotel brand to replace the Sheraton Inns and they called it Four Points by Sheraton. In 1998, ITT Sheraton was acquired by Starwood Hotels & Resorts Worldwide Inc and in 2016 was purchased by Marriott International, which has made Sheraton Hotels one of the largest hotels and resort companies worldwide.

Distances are displayed to the nearest 0.1 mile and kilometer.

Pier 3 - 0.1 km / 0.1 mi
Port of San Juan - 0.1 km / 0.1 mi
Pier 4 - 0.2 km / 0.1 mi
Pier 1 - 0.2 km / 0.1 mi
Teatro Tapia - 0.3 km / 0.2 mi
Plaza de Colon - 0.4 km / 0.2 mi
Museo del Mar - 0.4 km / 0.3 mi
Paseo de la Princesa - 0.5 km / 0.3 mi
El Arsenal - 0.5 km / 0.3 mi
San Juan - 0.6 km / 0.3 mi
Parque las Palomas - 0.7 km / 0.4 mi
Alcaldia - 0.7 km / 0.4 mi
La Fortaleza - Palacio de Santa Catalina - 0.9 km / 0.5 mi
San Juan Cathedral - 0.9 km / 0.5 mi
Statue of Ponce de Leon - 0.9 km / 0.6 mi

The preferred airport for Sheraton Old San Juan Hotel is San Juan (SJU-Luis Munoz Marin Intl.) - 13.8 km / 8.6 mi

User
Verified Hotel Guest
 
8/10
Very Good
Cons: The tv had poor reception!
User
Brenda
 
8/10
Very Good
Pros: Close to cruises
Cons: Lobby furniture old and dirty
User
Brenda
 
6/10
Pleasant
Pros: Location to criuise
Cons: Lobby furniture worn and appears dirty
User
Verified Hotel Guest
 
7/10
Good
Pros: Was very close to cruise port
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: The location was phenomenal
Cons: There were ants crawling on our nightstand (at least I hope they were). When I brought this to the attention of hotel staff, they didn't address the issue and walked away speaking Spanish. When we got to the room, our towels were dirty and had hair.
User
John
 
8/10
Very Good
Cons: There's a "wine & Coffee bar" that serves some food. We ordered a salad,sandwich,and drinks. It took an hour and a half (with weak explanations) for us to get our meal. As we were leaving, I saw the "Chef" making another salad right at the bar. Chef???
User
Deborah
 
10/10
Exceptional
Pros: the old world charm
Cons: having to park so far away
User
Verified Hotel Guest
 
2/10
Poor
Pros: The location was awesome.
Cons: The power went out twice during our stay. My card was charged additional charges without my knowledge or consent. I called the hotel and the front desk said the charges should have been discussed with me at check in and check out. This did not occur.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Solid quality facility and staff. Perfect location for restaurants, sightseeing. Most cruise ships
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Location
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Rooftop pool and location
Cons: Door staff somewhat condescending
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Location, staff, restaurant and pool area are all tops.
User
Kevin
 
10/10
Exceptional
Pros: Location, view, cleanliness and helpful staff were all things we enjoyed about our stay
User
Hooe
 
5/10
Fair
Pros: Location
Cons: What I did not like about this reservation was the mere fact that it was not really about accommodating the people who needed accommodations. The room was almost $--- for one night and the re was no continental breakfast included. We had to pay extra.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Location
User
Eric
 
3/10
Poor
Pros: Location only
Cons: No hot water in my room. Restaurant staff was rude. Double charged me
User
Marilyn
 
8.4/10
Very Good
Very nice. Good location. Room was a bit crowded with 3 people, and not even a little couch. Only had partial view of water, mostly rooftops, even though water view was requested a few months ago. Don't feel the cost was appropriate for the room.

Pros: See above
Cons: See above
User
Brian
 
10/10
Exceptional
Pros: Service was excellent.
Cons: It was all good.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Its a older hotel but it was nice and clean.
User
Rebecca
 
9/10
Wonderful
Pros: The location is fabulous. The front desk person at check-in was extremely friendly and helpful. We also really liked the female bartender who served our dinner at Palio. The gym is a bit small but has quality equipment and a good view.
Cons: Our hotel room carpet was very uneven/bumpy. Additionally, the bathroom tile floor was stained so it appeared dirty. Also the bedroom shutter wouldn't stay open. The whirlpool and pool area need updating and some deep cleaning.