Shangri-La Toronto

  • 188 University Avenue , Toronto, Ontario M5H 0A3
  • 188 University Avenue , Toronto, Ontario - M5H 0A3
  • 855-516-1090
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Suite (Garden)
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1 King Bed

635-sq-foot soundproofed room, balcony with garden views


Layout of Suite (Garden) - Bedroom and living room

Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Balcony
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Deluxe Suite, 1 Bedroom
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1 King Bed

820-sq-foot room with city views


Layout of Deluxe Suite, 1 Bedroom - Bedroom

Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Free local calls, queen sofa bed, and safe

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • Sofa-bed
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Suite, 1 Bedroom, City View
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1 King Bed

635-sq-foot room with city views


Layout of Suite, 1 Bedroom, City View - Bedroom and living room

Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Free local calls, queen sofa bed, and safe

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • Sofa-bed
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Presidential Shangri-La Suite, Balcony
Presidential Shangri-La Suite, Balcony
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2 King Beds

2200-sq-foot soundproofed room, balcony with city views


Layout of Presidential Shangri-La Suite, Balcony - Bedroom, living room, and dining area

Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Free local calls, queen sofa bed, and safe

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • dining area - Separate
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Balcony
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • Sofa-bed
  • Sitting area (Separate)
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Deluxe Room, 1 King Bed
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1 King Bed

450-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • Room and bed type depend on availability check-in
  • i-Pad
Presidential Owner Suite, Balcony
Presidential Owner Suite, Balcony
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1 King Bed

1100-sq-foot soundproofed room, balcony/patio with city views


Layout of Presidential Owner Suite, Balcony - Bedroom, living room, and sitting area

Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Free local calls, queen sofa bed, and safe

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Balcony
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • Sofa-bed
  • Sitting area (Separate)
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
  • Patio/Balcony
Executive Room, 2 Queen Beds
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2 Queen Beds

517-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Signature Designer Suite
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1 King Bed

940-sq-foot room with city views


Layout of Signature Designer Suite - Bedroom, living room, and sitting area

Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • Sitting area (Separate)
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Premier Room, 2 Queen Beds
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2 Queen Beds

549-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Executive Room, 1 King Bed
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1 King Bed

520-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Premier Room, 1 King Bed
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1 King Bed

550-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Executive Room, 1 King Bed, Terrace, City View
Executive Room, 1 King Bed, Terrace, City View
View room details and amenities View details & amenities
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1 King Bed

517-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Terrace
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
Premier Room, 1 King Bed, City View
Premier Room, 1 King Bed, City View
View room details and amenities View details & amenities
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1 King Bed

549-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 48-inch LCD TV with satellite channels, pay movies, iPad

Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water

Bed Type and Features - Premium bedding, a pillow menu, blackout drapes/curtains, turndown service, and bed sheets

Restrooms & Showers - Partially open bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heated floor (bathroom)

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Floor heated
  • TV
  • Turndown service
  • Premium bedding
  • Pillow menu
  • TV - Satellite Service
  • Soundproofed rooms
  • AC / In-room climate control
  • Blackout drapes-curtains
  • bathtub and shower (Separate)
  • fully stocked Minibar
  • Closet/Wardrobe
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Hypoallergenic bedding available
  • Phone
  • Desk
  • Designer toiletries
  • Complimentary local calls
  • Bath Towels Provided
  • Room Linens provided
  • Soap
  • Adjoining-Connecting rooms available
  • Toilet paper
  • Shampoo
  • Toothbrush and toothpaste available on request
  • TV size measurement: inch
  • Slippers
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Partially-open bathroom
  • TV size: 48
  • Iron - ironing board
  • Rainfall showerhead
  • Pay movies
  • In room safe
  • Bathtub - Deep soaking
  • 24 hours Room service
  • Alarm clock
  • TV - LCD
  • Complimentary bottled water
  • i-Pad
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Shangri-La Toronto Hotel

Hotel Location & Nearby Attractions

A stay at Shangri-La Toronto places you in the heart of Toronto, within a 15-minute walk of Rogers Centre and CN Tower. This luxury aparthotel is 0.4 mi (0.7 km) from Metro Toronto Convention Centre and 0.5 mi (0.8 km) from CF Toronto Eaton Centre.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this aparthotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Restaurants, Bars, Lounge & Dining options

Grab a bite at Bosk, one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 202 guestrooms featuring iPads and minibars. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Shangri-La Toronto
If you are thinking of bringing your pet and want to know if pets are allowed at Shangri-La Toronto, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Shangri-La Toronto are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet max weight (per pet) in kg is 23
Only dogs and cats are allowed
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 1

Additional Hotel Details
Professional property host/manager
Gap period enforced between guest stays - 72 hours
Guests must provide proof of COVID-19 vaccination
Temperature checks are available to guests
Social distancing measures are in place
Staff temperature checks are conducted regularly
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Cashless transactions are available
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Contactless check-in is available
Protective clothing is available to guests
Gloves are available to guests
Green Key Eco-Rating Program
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Guests must provide health documentation
Commonly-touched surfaces are cleaned with disinfectant

Shangri-La Toronto Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Banquet hall on site
  • Ballroom on site
  • Reception hall on site
  • Meeting Room Facilities
  • Wedding & banquet services
  • Business center on site
  • Conference Facilities
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Fitness classes on site
  • Hotel Restaurant
  • Wheelchair accessible
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
General Amenities
  • Wheelchair-accessible public washroom
  • Internet access in public areas - high speed
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Pilates classes on site
General Amenities
  • Dry cleaning & laundry service
  • Electric vehical charging station
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
Lobby Level Services
  • Tours - ticket assistance
  • Fireplace in lobby
  • Express check in
  • Free news papers in lobby
  • Luggage storage facilities
  • Express check out
  • Bellhop & Porter service
  • 24/7 front desk
  • Concierge service
Outdoor
  • Garden on property
  • Terrace on property
Parking Services
  • Valet parking - Extra Charge
Pool Facilities
  • Swimming pool
  • Number of indoor pools -
  • Pool cabanas - Free
Property Features
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of coffee shops & cafes -
  • Number of restaurants -
Spa Services
  • Number of Jacuzzi / spa tubs -
  • Turkish bath - Hammam
  • Spa Room(s)
  • Full service spa on property
  • Spa services
  • Sauna room
  • Sauna / Steam room
  • Hair salon & barber
Transportation Services
  • Airport transportation - Extra Charge

About Shangri-La Hotels and Resorts Brand Hotels

Shangri-La International Hotel Management Limited is a Hong Kong based international hospitality company and Shangri-La Hotels and Resorts’ trading entity. It was in 1971 when it was founded by Malaysian tycoon Robert Kuok. It has over 100 high end hotels and resorts with nearly 40,000 rooms in Australia, North America, Asia, Africa, Europe and Middle East. The name came from Shangri-La, a mystical place in the 1933 novel “Lost Horizon” by James Hilton.

 

Shangri-La Hotels and Resorts is characterizes by their impeccable hospitality, which is describe by their tagline “To treat stranger as one of our own”. Guests will definitely enjoy world-class quality service through calm surrounding, with a touch of inspiration and once in a life experiences in some of the world’s luxurious urban location and resorts destination.

 

Today, Shangri-La Hotels and Resorts, based in Hong Kong, is the leading upscale Hotel in Asia Pacific. And also has been recognized as one of world’s best management property and hotel ownership. Shangri-La Hotels and Resorts has recently been awarded as the Best Hotel Brand in the World by Business Traveller’s Asia Pacific Awards for 2018, and Best Hotel Chain in Asia Pacific by the DestinAsia Reader’s Choice Awards.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Shangri-La Toronto - Toronto, Ontario Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Queen Street West - 0.2 km / 0.1 mi
Royal Alexandra Theatre - 0.2 km / 0.2 mi
Roy Thomson Hall - 0.3 km / 0.2 mi
Four Seasons Centre - 0.3 km / 0.2 mi
Toronto-Dominion Centre - 0.4 km / 0.2 mi
Princess of Wales Theatre - 0.4 km / 0.3 mi
Canada Permanent Building - 0.5 km / 0.3 mi
TIFF Bell Lightbox - 0.5 km / 0.3 mi
Nathan Phillips Square - 0.5 km / 0.3 mi
Metro Toronto Convention Centre - 0.7 km / 0.4 mi
Spadina Avenue Shopping District - 0.7 km / 0.5 mi
Toronto City Hall - 0.8 km / 0.5 mi
Downtown Yonge - 0.8 km / 0.5 mi

The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 3.1 km / 1.9 mi
Toronto Pearson Intl. Airport (YYZ) - 27.2 km / 16.9 mi

The preferred airport for Shangri-La Toronto is Toronto Pearson Intl. Airport (YYZ).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Toronto, Ontario Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, Shangri-La Toronto has a hotel pool.

What is the check-in policy?

The checking times for Shangri-La Toronto are between 3:00 PM and 5:00 AM. The minimum age to check-in is 19.

What is the check-out time?

This Shangri-La Toronto's check-out time is 12:00 PM.

What brand is Shangri-La Toronto?

Shangri-La Toronto is a part of Shangri-La Hotels and Resorts.

What is the street address for Shangri-La Toronto?

The address for Shangri-La Toronto is 188 University Avenue, Toronto, Ontario M5H 0A3

What is the price for tonight?

Based on recent averages, the price for tonight can start at 394.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 394 per night.

When was the Shangri-La Toronto built?

The Shangri-La Toronto in Toronto was built in 2012.

How many guest rooms are at Shangri-La Toronto?

The Shangri-La Toronto has a total of 202 guest rooms.

How many floors does the Shangri-La Toronto have?

This Toronto hotel has 66 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly, Conveniently near shopping options. Other themes include Luxury, Spa, Adventure sport, Business, Family, Eco-certified, City, Family, Spa.

Recommended landmarks, attractions or things to do around SHANGRI-LA TORONTO?

SHANGRI-LA TORONTO is within minutes from The Path - 0.1 km / 0.1 mi , PATH Underground Shopping Mall - 0.1 km / 0.1 mi and Queen Street West - 0.2 km / 0.1 mi

Which the best airport near SHANGRI-LA TORONTO?

The preferred airport for Shangri-La Toronto is Toronto Pearson Intl. Airport (YYZ). The airport is conveniently located when visiting this Toronto hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Shangri-La Toronto Reviews Summary

UserGiuseppe
10/10
 
Exceptional
Exceptional

UserDevan
7/10
 
Good
Good

UserAnonymous
10/10
 
Exceptional
Perfect

UserAnonymous
10/10
 
Exceptional
Exceptional

UserAdam
9/10
 
Wonderful
Exceptional

UserAdam
9/10
 
Wonderful
Superb

UserJohn
8/10
 
Very Good
Very good

UserJohn
8/10
 
Very Good
Very good

UserCarole
10/10
 
Exceptional
Perfect

UserKristen
10/10
 
Exceptional
Perfect

UserCarole
10/10
 
Exceptional
Exceptional

UserKristen
10/10
 
Exceptional
Exceptional

UserPeter
7/10
 
Good
Subpar

Pros: Room cleanliness and comfort were 5 star
Cons: Reception and restaurant staff service was subpar for a 5 star property. Disappointed with our dinner at Bosk (salades looked premade), wine bottles was brought cold to the table, but breakfast was good. I prefer the Ritz Carlton over your property.
UserPeter
7/10
 
Good
Subpar

Pros: Room cleanliness and comfort were 5 star
Cons: Reception and restaurant staff service was subpar for a 5 star property. Disappointed with our dinner at Bosk (salades looked premade), wine bottles was brought cold to the table, but breakfast was good. I prefer the Ritz Carlton over your property.
UserDaniel
9/10
 
Wonderful
Shangri-la Toronto

Pros: As always staff are number one here. Always professional and friendly.
Cons: Not applicable
UserDaniel
9/10
 
Wonderful
Shangri-la Toronto

Pros: As always staff are number one here. Always professional and friendly.
Cons: Not applicable
UserChelsey
2/10
 
Poor
Not worth it

Cons: The hotel scheduled maintenance that shut off all power from midnight until 6am which meant we had to pack, shower and dress by light of the emergency flashlight. There was no notification of this in advance other than a discreet note left on the desk of our room at turndown service, mere hours before said power outage. Service at the restaurant was incredibly slow and the food was poor. They offered fresh squeezed juice and poured tropicana into glasses. There was a lot of dust in the room. Everything was just “ok” and mediocre. Not worth what we paid.
UserChelsey
2/10
 
Poor
Not worth it

Cons: The hotel scheduled maintenance that shut off all power from midnight until 6am which meant we had to pack, shower and dress by light of the emergency flashlight. There was no notification of this in advance other than a discreet note left on the desk of our room at turndown service, mere hours before said power outage. Service at the restaurant was incredibly slow and the food was poor. They offered fresh squeezed juice and poured tropicana into glasses. There was a lot of dust in the room. Everything was just ok and mediocre. Not worth what we paid.
UserGenevieve
10/10
 
Exceptional
Perfect

UserJenka
10/10
 
Exceptional
Perfect

 
Hotel Location & Nearby Attractions

A stay at Shangri-La Toronto places you in the heart of Toronto, within a 15-minute walk of Rogers Centre and CN Tower. This luxury aparthotel is 0.4 mi (0.7 km) from Metro Toronto Convention Centre and 0.5 mi (0.8 km) from CF Toronto Eaton Centre.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this aparthotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Restaurants, Bars, Lounge & Dining options

Grab a bite at Bosk, one of the aparthotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 202 guestrooms featuring iPads and minibars. 48-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Shangri-La Toronto
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Shangri-La Toronto, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Shangri-La Toronto are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet max weight (per pet) in kg is 23
Only dogs and cats are allowed
Pet max weight (per pet) in lb is 50
Maximum number of pets per room 1

Additional Hotel Details
Professional property host/manager
Gap period enforced between guest stays - 72 hours
Guests must provide proof of COVID-19 vaccination
Temperature checks are available to guests
Social distancing measures are in place
Staff temperature checks are conducted regularly
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
COVID-19 vaccine must have been received a minimum number of days before check-in: 14
Cashless transactions are available
Staff wears personal protective equipment
Food service has been amended for enhanced safety
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Contactless check-in is available
Protective clothing is available to guests
Gloves are available to guests
Green Key Eco-Rating Program
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Guests must provide health documentation
Commonly-touched surfaces are cleaned with disinfectant

Shangri-La Toronto Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Banquet hall on site
  • Ballroom on site
  • Reception hall on site
  • Meeting Room Facilities
  • Wedding & banquet services
  • Business center on site
  • Conference Facilities
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Braille or raised signage
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Fitness classes on site
  • Hotel Restaurant
  • Wheelchair accessible
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
General Amenities
  • Wheelchair-accessible public washroom
  • Internet access in public areas - high speed
  • Yoga classes/instruction on site
  • Hiking/biking trails nearby
  • Pilates classes on site
General Amenities
  • Dry cleaning & laundry service
  • Electric vehical charging station
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
Kids & Childcare Services
  • Babysitting or childcare - Extra Charge
Lobby Level Services
  • Tours - ticket assistance
  • Fireplace in lobby
  • Express check in
  • Free news papers in lobby
  • Luggage storage facilities
  • Express check out
  • Bellhop & Porter service
  • 24/7 front desk
  • Concierge service
Outdoor
  • Garden on property
  • Terrace on property
Parking Services
  • Valet parking - Extra Charge
Pool Facilities
  • Swimming pool
  • Number of indoor pools -
  • Pool cabanas - Free
Property Features
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Number of coffee shops & cafes -
  • Number of restaurants -
Spa Services
  • Number of Jacuzzi / spa tubs -
  • Turkish bath - Hammam
  • Spa Room(s)
  • Full service spa on property
  • Spa services
  • Sauna room
  • Sauna / Steam room
  • Hair salon & barber
Transportation Services
  • Airport transportation - Extra Charge

About Shangri-La Hotels and Resorts Brand Hotels

Shangri-La International Hotel Management Limited is a Hong Kong based international hospitality company and Shangri-La Hotels and Resorts’ trading entity. It was in 1971 when it was founded by Malaysian tycoon Robert Kuok. It has over 100 high end hotels and resorts with nearly 40,000 rooms in Australia, North America, Asia, Africa, Europe and Middle East. The name came from Shangri-La, a mystical place in the 1933 novel “Lost Horizon” by James Hilton.

 

Shangri-La Hotels and Resorts is characterizes by their impeccable hospitality, which is describe by their tagline “To treat stranger as one of our own”. Guests will definitely enjoy world-class quality service through calm surrounding, with a touch of inspiration and once in a life experiences in some of the world’s luxurious urban location and resorts destination.

 

Today, Shangri-La Hotels and Resorts, based in Hong Kong, is the leading upscale Hotel in Asia Pacific. And also has been recognized as one of world’s best management property and hotel ownership. Shangri-La Hotels and Resorts has recently been awarded as the Best Hotel Brand in the World by Business Traveller’s Asia Pacific Awards for 2018, and Best Hotel Chain in Asia Pacific by the DestinAsia Reader’s Choice Awards.

Distances are displayed to the nearest 0.1 mile and kilometer.

The Path - 0.1 km / 0.1 mi
PATH Underground Shopping Mall - 0.1 km / 0.1 mi
Queen Street West - 0.2 km / 0.1 mi
Royal Alexandra Theatre - 0.2 km / 0.2 mi
Roy Thomson Hall - 0.3 km / 0.2 mi
Four Seasons Centre - 0.3 km / 0.2 mi
Toronto-Dominion Centre - 0.4 km / 0.2 mi
Princess of Wales Theatre - 0.4 km / 0.3 mi
Canada Permanent Building - 0.5 km / 0.3 mi
TIFF Bell Lightbox - 0.5 km / 0.3 mi
Nathan Phillips Square - 0.5 km / 0.3 mi
Metro Toronto Convention Centre - 0.7 km / 0.4 mi
Spadina Avenue Shopping District - 0.7 km / 0.5 mi
Toronto City Hall - 0.8 km / 0.5 mi
Downtown Yonge - 0.8 km / 0.5 mi

The nearest airports are:
Billy Bishop Toronto City Airport (YTZ) - 3.1 km / 1.9 mi
Toronto Pearson Intl. Airport (YYZ) - 27.2 km / 16.9 mi

The preferred airport for Shangri-La Toronto is Toronto Pearson Intl. Airport (YYZ).

User
Giuseppe
 
10/10
Exceptional
Exceptional

User
Devan
 
7/10
Good
Good

User
Anonymous
 
10/10
Exceptional
Perfect

User
Anonymous
 
10/10
Exceptional
Exceptional

User
Adam
 
9/10
Wonderful
Exceptional

User
Adam
 
9/10
Wonderful
Superb

User
John
 
8/10
Very Good
Very good

User
John
 
8/10
Very Good
Very good

User
Carole
 
10/10
Exceptional
Perfect

User
Kristen
 
10/10
Exceptional
Perfect

User
Carole
 
10/10
Exceptional
Exceptional

User
Kristen
 
10/10
Exceptional
Exceptional

User
Peter
 
7/10
Good
Subpar

Pros: Room cleanliness and comfort were 5 star
Cons: Reception and restaurant staff service was subpar for a 5 star property. Disappointed with our dinner at Bosk (salades looked premade), wine bottles was brought cold to the table, but breakfast was good. I prefer the Ritz Carlton over your property.
User
Peter
 
7/10
Good
Subpar

Pros: Room cleanliness and comfort were 5 star
Cons: Reception and restaurant staff service was subpar for a 5 star property. Disappointed with our dinner at Bosk (salades looked premade), wine bottles was brought cold to the table, but breakfast was good. I prefer the Ritz Carlton over your property.
User
Daniel
 
9/10
Wonderful
Shangri-la Toronto

Pros: As always staff are number one here. Always professional and friendly.
Cons: Not applicable
User
Daniel
 
9/10
Wonderful
Shangri-la Toronto

Pros: As always staff are number one here. Always professional and friendly.
Cons: Not applicable
User
Chelsey
 
2/10
Poor
Not worth it

Cons: The hotel scheduled maintenance that shut off all power from midnight until 6am which meant we had to pack, shower and dress by light of the emergency flashlight. There was no notification of this in advance other than a discreet note left on the desk of our room at turndown service, mere hours before said power outage. Service at the restaurant was incredibly slow and the food was poor. They offered fresh squeezed juice and poured tropicana into glasses. There was a lot of dust in the room. Everything was just “ok” and mediocre. Not worth what we paid.
User
Chelsey
 
2/10
Poor
Not worth it

Cons: The hotel scheduled maintenance that shut off all power from midnight until 6am which meant we had to pack, shower and dress by light of the emergency flashlight. There was no notification of this in advance other than a discreet note left on the desk of our room at turndown service, mere hours before said power outage. Service at the restaurant was incredibly slow and the food was poor. They offered fresh squeezed juice and poured tropicana into glasses. There was a lot of dust in the room. Everything was just ok and mediocre. Not worth what we paid.
User
Genevieve
 
10/10
Exceptional
Perfect

User
Jenka
 
10/10
Exceptional
Perfect