Seralago Hotel & Suites Main Gate East

  • 5678 West Irlo Bronson Memorial Hwy , Kissimmee, Florida 34746
  • 5678 West Irlo Bronson Memorial Hwy , Kissimmee, Florida - 34746
  • 855-516-1090
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Outstanding value on upcoming dates.
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Room, 1 King Bed with Sofa bed
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1 King Bed and 1 Double Sofa Bed

290 sq feet


Internet - Free WiFi and wired Internet access

Food and Beverages - Refrigerator and microwave

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, unspecified sofa bed, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Refrigerator
  • Complimentary Wifi
  • Access by exterior corridors
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Complimentary wired Internet
  • Partially-open bathroom
  • Shower-tub combination
  • Microwave
  • Room Linens provided
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • TV
Family Suite (Kid's Suite)
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1 Queen Bed, 1 Twin Bed and 1 Twin Bunk Bed

290 sq feet


Internet - Free WiFi and wired Internet access

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Refrigerator
  • Complimentary Wifi
  • Access by exterior corridors
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Complimentary wired Internet
  • Partially-open bathroom
  • Shower-tub combination
  • Microwave
  • Room Linens provided
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • TV
Standard Room, 2 Double Beds
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2 Double Beds

290 sq feet


Internet - Free WiFi and wired Internet access

Food and Beverages - Refrigerator and microwave

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Refrigerator
  • Complimentary Wifi
  • Access by exterior corridors
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Complimentary wired Internet
  • Partially-open bathroom
  • Shower-tub combination
  • Microwave
  • Room Linens provided
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • TV
Suite, 1 Bedroom
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2 Double Beds, 1 Twin Murphy Bed and 1 Double Sofa Bed

505-sq-foot room with pool views


Layout of Suite, 1 Bedroom - Bedroom, living room, and sitting area

Internet - Free WiFi and wired Internet access

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Refrigerator
  • Complimentary Wifi
  • Access by exterior corridors
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Complimentary wired Internet
  • Partially-open bathroom
  • Shower-tub combination
  • Microwave
  • Room Linens provided
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • TV
Double Room, 2 Double Beds, Poolside
Double Room, 2 Double Beds, Poolside
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2 Double Beds

290-sq-foot room with pool views


Internet - Free WiFi and wired Internet access

Food and Beverages - Refrigerator and microwave

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Eco-friendly - Eco-friendly toiletries and LED light bulbs

Non-Smoking

Room is accessed via exterior corridors

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Refrigerator
  • Complimentary Wifi
  • Access by exterior corridors
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Complimentary wired Internet
  • Partially-open bathroom
  • Shower-tub combination
  • Microwave
  • Room Linens provided
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • TV
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Seralago Hotel & Suites Main Gate East Hotel

Hotel Location & Nearby Attractions

Located in Kissimmee, Seralago Hotel & Suites Main Gate East is near the airport, a 4-minute walk from Fun Spot America and 9 minutes by foot from Old Town. This family-friendly hotel is 1.3 mi (2.1 km) from Falcon's Fire Golf Club and 2.3 mi (3.8 km) from Celebration Golf Club.

Popular Hotel Amenities and Features

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Business, Other Amenities

Featured amenities include a 24-hour business center, multilingual staff, and luggage storage. Planning an event in Kissimmee? This hotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 614 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless Internet access is available. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

Pet Policy for Seralago Hotel & Suites Main Gate East
If you are thinking of bringing your pet and want to know if pets are allowed at Seralago Hotel & Suites Main Gate East, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Seralago Hotel & Suites Main Gate East are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 18
Maximum number of pets per room 2
Pet maximum weight in lb is 40

Additional Hotel Details
Gap period enforced between guest stays - 48 hours
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
No elevators

Seralago Hotel & Suites Main Gate East Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • One meeting room
  • Conference space & rooms
  • 24-hour / 7 Days business center
  • Conference space size : feet -
Entertainment & Activities
  • Tennis on property
Fitness Services
  • 24/7 fitness facilities
Games & Sports
  • Outdoor tennis court
  • Arcade - Game room
General Amenities
  • Upper floors accessible by stairs only
  • Hiking/biking trails nearby
  • Wheelchair accessible parking
  • Assistive listening devices available
General Amenities
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • ATM & banking on site
  • Laundry Room
Internet
  • Computer station
  • Free internet
Lobby Level Services
  • Front desk - limited hours
  • Bellhop & Porter service
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
  • Safe deposit box at front desk
Outdoor
  • Picnic area
  • TV in common areas
Pool Facilities
  • Outdoor Swimming Pool
  • Pool sun chaise loungers
  • Kids pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Bar at Poolside
  • Hotel Restaurant
  • Snack bar & deli
  • Barbecue grill
  • Café or Coffee shop
Shopping
  • Gift shops or news stand
  • Grocery - convenience store
Spa Services
  • Jacuzzi / Spa Tub
Transportation Services
  • Shopping center shuttle - Free
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Seralago Hotel & Suites Main Gate East - Kissimmee, Florida Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Fun Spot America - 0.3 km / 0.2 mi
Old Town - 0.7 km / 0.4 mi
Falcon's Fire Golf Club - 1.8 km / 1.1 mi
Celebration Golf Club - 3.7 km / 2.3 mi
Lake Buena Vista Factory Stores - 4.1 km / 2.5 mi
Stetson University Celebration - 4.2 km / 2.6 mi
Congo River Golf - 4.3 km / 2.6 mi
Capone's Dinner Show - 4.6 km / 2.9 mi
ESPN Wide World of Sports - 6.9 km / 4.3 mi
Medieval Times - 7 km / 4.4 mi
Disney's Hollywood Studios® - 7.2 km / 4.5 mi
192 Flea Market - 8 km / 5 mi
Lake Bryan - 8 km / 5 mi
Disney's Boardwalk - 8.4 km / 5.2 mi
Disney's Winter Summerland Miniature Golf Course - 8.4 km / 5.2 mi

The nearest airports are:
Orlando International Airport (MCO) - 33.2 km / 20.6 mi
Kissimmee, FL (ISM-Kissimmee Gateway) - 11.3 km / 7 mi

The preferred airport for Seralago Hotel & Suites Main Gate East is Orlando International Airport (MCO).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Kissimmee, Florida Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, Seralago Hotel & Suites Main Gate East has a hotel pool.

What is the check-in policy?

The checking times for Seralago Hotel & Suites Main Gate East are between 4:00 PM and 10:00 PM.

What is the check-out time?

This Seralago Hotel & Suites Main Gate East's check-out time is 11:00 AM.

What brand is Seralago Hotel & Suites Main Gate East?

Seralago Hotel & Suites Main Gate East is an independent hotel.

What is the street address for Seralago Hotel & Suites Main Gate East?

The address for Seralago Hotel & Suites Main Gate East is 5678 West Irlo Bronson Memorial Hwy, Kissimmee, Florida 34746

What is the price for tonight?

Based on recent averages, the price for tonight can start at 110.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 110 per night.

How many guest rooms are at Seralago Hotel & Suites Main Gate East?

The Seralago Hotel & Suites Main Gate East has a total of 614 guest rooms.

How many floors does the Seralago Hotel & Suites Main Gate East have?

This Kissimmee hotel has 2 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around SERALAGO HOTEL & SUITES MAIN GATE EAST?

SERALAGO HOTEL & SUITES MAIN GATE EAST is within minutes from Fun Spot America - 0.3 km / 0.2 mi , Old Town - 0.7 km / 0.4 mi and Falcon's Fire Golf Club - 1.8 km / 1.1 mi

Which the best airport near SERALAGO HOTEL & SUITES MAIN GATE EAST?

The preferred airport for Seralago Hotel & Suites Main Gate East is Orlando International Airport (MCO). The airport is conveniently located when visiting this Kissimmee hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Seralago Hotel & Suites Main Gate East Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Seralago Hotel & Suites Main Gate East Reviews Summary

UserVerified Hotel Guest
4/10
 
Disappointing
Pros: The location
Cons: It was filthy !! Everything was outdated, the plumbing was horrible and the bed was horrible.
UserEdwin
1/10
 
Very Poor
Pros: None
Cons: Very old
UserMindy
3/10
 
Poor
Pros: Prime location. Right in the middle of everything for shopping and eating.
Cons: The hotel rooms were very dirty. The mattresses had springs poking through. The water never shut off and the shower had no pressure. Manager was extremely rude when asked for extra sheets and pillows and we were denied them. No cameras except in the front
UserTracy
1/10
 
Very Poor
Pros: Nothing... we were there 15 minutes and checked out
Cons: It was disgusting, room dirty,very run down, outdated, no coffe pot, ice machine broken , hot tub was green.
UserEvette
5/10
 
Fair
Pros: Location
Cons: The room service.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The pool was decent and It was close to where we needed to go, but other than that not much positive
Cons: 1st room only 1 working light, smelled of mold and mildew and door wouldn't close. 2nd room carpet dirty and in poor condition smelled, though not as bad as 1st room, and AC not working right.
UserYesenia
4/10
 
Disappointing
Pros: I guess the price like i said you get what you pay for
Cons: Room was very dirty, furniture is very old and outdated you pay for what you pay for, i stood 12 days i kept asking for a vaccum to clean a little since they do not clean and never got it, ply ground close restaurants movie theater close pool not heated
UserVerified Hotel Guest
2/10
 
Poor
Pros: Location was prime!
Cons: There are several things I did not like! I asked for our room to be swept and she (front desk) informed me to come back after 4pm to get it as housekeeping currently has it! I was expected to sweep my own room! There was zero room care and the pools close
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Location. Heated pool. Hot tub.
Cons: Did not clean room. Had to reuse towels and washcloths. Bought own toilet paper. No wifi last couple of days. Was there 15 nights.
UserNereyda
1/10
 
Very Poor
Pros: Old Town is next door
Cons: The front desk staff was rude, except for the man. They never sent anyone to fix the room phone or the toilet. We had to buy our own trash bags because no one ever came to clean the whole week we were there.
UserLee
1/10
 
Very Poor
Pros: This hotel was no fit for service, I asked for my refund and I¿m still waiting , main gate east ishould not be operational at this time it is uninhabitable.
Cons: It was not functional!! The state health department needs to shut it down, your website lied about amenities and everything else.
UserHarold
5/10
 
Fair
Pros: the location is perfect
Cons: The mattresses are serious, they need replacement
UserIsaiah
1/10
 
Very Poor
Pros: Nothing
Cons: Room stunk and made me sick after a few minutes. Clerk would not change room and would not give me keys back when I gave her keys asking for a room change.
UserBrenda
6/10
 
Pleasant
Pros: The are is good
Cons: The hotel outside is good the room smell mildew
UserSean
8/10
 
Very Good
Pros: That location was good for me
Cons: The hotel is older
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: NOTHING
Cons: EveryTHING
UserJacqueline
1/10
 
Very Poor
Pros: Close to old Town.
Cons: The beds were small. The rooms were dirty. The bathroom door wouldn't shut. The whole area was filthy!! There were crackheads who checked in to the room next door and refused to stay. Never stay here!
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location Is Perfect
Cons: Hotel However Is Dirty and Outdated Needs Major Repairs Our Room Was Dirty And Musty I Even Had To Call Security Our First Night Because a Group Of Kids Were Throwing Ice On Our Windows!
UserAnthony
1/10
 
Very Poor
Pros: Nothing
Cons: Worst place I ever stayed in WILL NEVER STAY THERE IN MY LIFE
UserSarita
1/10
 
Very Poor
Pros: Location
Cons: Filthy, terrible room smell,needs to be upgraded
 
Hotel Location & Nearby Attractions

Located in Kissimmee, Seralago Hotel & Suites Main Gate East is near the airport, a 4-minute walk from Fun Spot America and 9 minutes by foot from Old Town. This family-friendly hotel is 1.3 mi (2.1 km) from Falcon's Fire Golf Club and 2.3 mi (3.8 km) from Celebration Golf Club.

Popular Hotel Amenities and Features

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Business, Other Amenities

Featured amenities include a 24-hour business center, multilingual staff, and luggage storage. Planning an event in Kissimmee? This hotel has 1195 square feet (111 square meters) of space consisting of conference space and a meeting room.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 614 guestrooms featuring refrigerators and microwaves. Complimentary wired and wireless Internet access is available. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

Pet Policy for Seralago Hotel & Suites Main Gate East
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Seralago Hotel & Suites Main Gate East, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Seralago Hotel & Suites Main Gate East are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 18
Maximum number of pets per room 2
Pet maximum weight in lb is 40

Additional Hotel Details
Gap period enforced between guest stays - 48 hours
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
No elevators

Seralago Hotel & Suites Main Gate East Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • One meeting room
  • Conference space & rooms
  • 24-hour / 7 Days business center
  • Conference space size : feet -
Entertainment & Activities
  • Tennis on property
Fitness Services
  • 24/7 fitness facilities
Games & Sports
  • Outdoor tennis court
  • Arcade - Game room
General Amenities
  • Upper floors accessible by stairs only
  • Hiking/biking trails nearby
  • Wheelchair accessible parking
  • Assistive listening devices available
General Amenities
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • ATM & banking on site
  • Laundry Room
Internet
  • Computer station
  • Free internet
Lobby Level Services
  • Front desk - limited hours
  • Bellhop & Porter service
  • Luggage storage facilities
  • Concierge service
  • Tours - ticket assistance
  • Safe deposit box at front desk
Outdoor
  • Picnic area
  • TV in common areas
Pool Facilities
  • Outdoor Swimming Pool
  • Pool sun chaise loungers
  • Kids pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Bar at Poolside
  • Hotel Restaurant
  • Snack bar & deli
  • Barbecue grill
  • Café or Coffee shop
Shopping
  • Gift shops or news stand
  • Grocery - convenience store
Spa Services
  • Jacuzzi / Spa Tub
Transportation Services
  • Shopping center shuttle - Free

Distances are displayed to the nearest 0.1 mile and kilometer.

Fun Spot America - 0.3 km / 0.2 mi
Old Town - 0.7 km / 0.4 mi
Falcon's Fire Golf Club - 1.8 km / 1.1 mi
Celebration Golf Club - 3.7 km / 2.3 mi
Lake Buena Vista Factory Stores - 4.1 km / 2.5 mi
Stetson University Celebration - 4.2 km / 2.6 mi
Congo River Golf - 4.3 km / 2.6 mi
Capone's Dinner Show - 4.6 km / 2.9 mi
ESPN Wide World of Sports - 6.9 km / 4.3 mi
Medieval Times - 7 km / 4.4 mi
Disney's Hollywood Studios® - 7.2 km / 4.5 mi
192 Flea Market - 8 km / 5 mi
Lake Bryan - 8 km / 5 mi
Disney's Boardwalk - 8.4 km / 5.2 mi
Disney's Winter Summerland Miniature Golf Course - 8.4 km / 5.2 mi

The nearest airports are:
Orlando International Airport (MCO) - 33.2 km / 20.6 mi
Kissimmee, FL (ISM-Kissimmee Gateway) - 11.3 km / 7 mi

The preferred airport for Seralago Hotel & Suites Main Gate East is Orlando International Airport (MCO).

User
Verified Hotel Guest
 
4/10
Disappointing
Pros: The location
Cons: It was filthy !! Everything was outdated, the plumbing was horrible and the bed was horrible.
User
Edwin
 
1/10
Very Poor
Pros: None
Cons: Very old
User
Mindy
 
3/10
Poor
Pros: Prime location. Right in the middle of everything for shopping and eating.
Cons: The hotel rooms were very dirty. The mattresses had springs poking through. The water never shut off and the shower had no pressure. Manager was extremely rude when asked for extra sheets and pillows and we were denied them. No cameras except in the front
User
Tracy
 
1/10
Very Poor
Pros: Nothing... we were there 15 minutes and checked out
Cons: It was disgusting, room dirty,very run down, outdated, no coffe pot, ice machine broken , hot tub was green.
User
Evette
 
5/10
Fair
Pros: Location
Cons: The room service.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The pool was decent and It was close to where we needed to go, but other than that not much positive
Cons: 1st room only 1 working light, smelled of mold and mildew and door wouldn't close. 2nd room carpet dirty and in poor condition smelled, though not as bad as 1st room, and AC not working right.
User
Yesenia
 
4/10
Disappointing
Pros: I guess the price like i said you get what you pay for
Cons: Room was very dirty, furniture is very old and outdated you pay for what you pay for, i stood 12 days i kept asking for a vaccum to clean a little since they do not clean and never got it, ply ground close restaurants movie theater close pool not heated
User
Verified Hotel Guest
 
2/10
Poor
Pros: Location was prime!
Cons: There are several things I did not like! I asked for our room to be swept and she (front desk) informed me to come back after 4pm to get it as housekeeping currently has it! I was expected to sweep my own room! There was zero room care and the pools close
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Location. Heated pool. Hot tub.
Cons: Did not clean room. Had to reuse towels and washcloths. Bought own toilet paper. No wifi last couple of days. Was there 15 nights.
User
Nereyda
 
1/10
Very Poor
Pros: Old Town is next door
Cons: The front desk staff was rude, except for the man. They never sent anyone to fix the room phone or the toilet. We had to buy our own trash bags because no one ever came to clean the whole week we were there.
User
Lee
 
1/10
Very Poor
Pros: This hotel was no fit for service, I asked for my refund and I¿m still waiting , main gate east ishould not be operational at this time it is uninhabitable.
Cons: It was not functional!! The state health department needs to shut it down, your website lied about amenities and everything else.
User
Harold
 
5/10
Fair
Pros: the location is perfect
Cons: The mattresses are serious, they need replacement
User
Isaiah
 
1/10
Very Poor
Pros: Nothing
Cons: Room stunk and made me sick after a few minutes. Clerk would not change room and would not give me keys back when I gave her keys asking for a room change.
User
Brenda
 
6/10
Pleasant
Pros: The are is good
Cons: The hotel outside is good the room smell mildew
User
Sean
 
8/10
Very Good
Pros: That location was good for me
Cons: The hotel is older
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: NOTHING
Cons: EveryTHING
User
Jacqueline
 
1/10
Very Poor
Pros: Close to old Town.
Cons: The beds were small. The rooms were dirty. The bathroom door wouldn't shut. The whole area was filthy!! There were crackheads who checked in to the room next door and refused to stay. Never stay here!
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location Is Perfect
Cons: Hotel However Is Dirty and Outdated Needs Major Repairs Our Room Was Dirty And Musty I Even Had To Call Security Our First Night Because a Group Of Kids Were Throwing Ice On Our Windows!
User
Anthony
 
1/10
Very Poor
Pros: Nothing
Cons: Worst place I ever stayed in WILL NEVER STAY THERE IN MY LIFE
User
Sarita
 
1/10
Very Poor
Pros: Location
Cons: Filthy, terrible room smell,needs to be upgraded