Exceptional

Pros: We loved every aspect of this hotel. Its a beautiful property that is very well maintained. Entire staff was outstanding . They were friendly, courteous, helpful and overall very accommodating. They went out of their way to make sure our stay there was comfortable. We booked our tours through them which turned out to be a great experience- not only we were able to cover a lot of places at a comfortable pace but the little touches the driver provided - cool towels to clean our faces (because it was crazy hot) and cold water to drink. We felt very refreshed and not as tired because of this. The food in their restaurant was fresh and had a good variety to choose from. We used the spa services including massages and sauna/steam rooms. We stayed at this hotel only two days but had a wonderful time. If we go back to Siem Reap again we will stay at this place for sure!

Your must stay for Siem Reap

Pros: An amazing boutique hotel! Fabulous breakfast and lovely room. But the staff is the best part of it all! Phenomenal service and such kindness

Cons: NA

Beautiful hotel which looks like a museum. Clean and hospitable.

Pros: Location, ambience, staff, food, pool Everything.

Cons: Nothing I can think of.

Exceptional

Pros: I liked the service from the beginning and how we were made to feel welcomed straight away. Transition from checking in to arrival was smooth. All services/ facilities/timings were explained effectively and staff were super friendly. Breakfast in the morning was a welcomed treat, gtm and spa/massage facilities were great along with the pool area which again was fantastic. I would definately stay here again in the future!

Exceptional

Pros: Great place to stay in Siem Reap. Quite, large clean and supercomfortable rooms, large clean swimming pool in a beautiful garden. Very kind and helpful staff, they organize tours and trasportation for us. Very good food either. We are a family of 4 and we really enjoyed a lot our stay. Higly recommended.

Cons: Nothing

Excellent

Pros: Very clean, spacious rooms. The staff is very kind. Restaurant with very tasty food and reasonable prices on-site.

Cons: Nothing to complain about.

Superb

Pros: Service oriented personnel, inviting and accomodating atmosphere

Cons: Lighting in the room behaved strangely and sometimes failed

Perfect

Exceptional

Pros: The management and staff had a friendliness and care to detail that was anything in any other hotel I have been in.you would want for nothing else at breakfast even though it felt like a five star hotel it still had the feel that we were staying amongst the local community.

Cons: I cannot think of anything.

Customer service made it one of the nicest hotel experiences we have had.

Pros: We stayed off season and there were very few other guests. Wonderful experience throughout. Amazing customer service delivered with a smile. Kind and genuinely caring staff made our stay so special. Our little boy turned five whilst we were in Siemreap and the hotel surprised us with a cake delivered to our room by staff signing happy birthday. It was incredibly generous and made his day special. Great location. You can book a car directly with the hotel to take you around the small and the large Angkor Wat circuit. They protect the rooms and the garden/pool area from insects. We felt very safe and taken care of.

Exceptional

Pros: Staff were very friendly and helpful. Lovely pool. Beautiful room. Location is little further from town but tuk tuk easy to obtain at hotel and only $3. The hotel was very quiet when we were there as out of season but the services were excellent regardless.

Perfect

Superb

Pros: Great staff,nice pool,good food, good excursions,very clean.Honest Tuk Tuk driver's at hotel

Cons: Atmosphere at the restaurant could be better.less lights and music would be nice.

Every happy, will be return and highly recommended.

Pros: all good

Cons: Pest controls need to perform often.

Lovely hotel with exceptionally helpful and friendly staff - a beautiful oasis of comfort and calm.

Pros: The overall ambience of the hotel, from the friendly welcome upon arrival to the beautiful rooms and view over the tropical gardens and pool, and particularly the pool, which we called our water temple.

Cons: I loved this hotel - there is very little that could be improved. Only minor suggestion would be to include hair conditioner with the hair shampoo, in the bathroom. The central console to manage the air-conditioner was a little tricky to use at first however once I worked it out it was fine. Some Cambodian food on the in-house menu would also be lovely.

Good hotel.

Pros: The staff are great,good at heart, polite and helpful. Five star for the staff.yay.. The hotel at the outset is well maintained and has a good location. the rooms are good to stay ,pretty comfortable and adequately furnished.

Cons: Lack of electricity sockets to charge mobile phones and it's not near the bed. Careful with the hot water in the shower. Its boiling. Choice at Breakfast is decent but not wow.

Exceptional

Pros: Great breakfast, very pleasant pool area, amazing and attentive staff, free dropoff at the coach station, very reasonable price.

Perfect

Exceptional

Pros: Pool was clean and breakfast excellent. My family and I enjoyed our stay there.

Little gem of a hotel

Pros: Excellent value for money. I have stayed at hotels that cost twice as much that are not as good. Lovely staff, good breakfast, nice little pool

Cons: Nothing