A stay at Banyan Tree Puebla places you in the heart of Puebla, within a 15-minute walk of Puebla Convention Center and Zócalo de Puebla. This luxury hotel is 11.6 mi (18.7 km) from Africam Safari and 14.1 mi (22.6 km) from Val´Quirico.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puebla? This hotel has 4951 square feet (460 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Grab a bite at Pasquinel Bistrot, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

The following facilities are closed seasonally each year. They will be closed from July 01 to August 31:

• Bar/Lounge

Make yourself at home in one of the 78 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

If you are thinking of bringing your pet and want to know if pets are allowed at Banyan Tree Puebla, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Banyan Tree Puebla are listed below.

Pets allowed

Pet max weight (per pet) in kg is 10

Pet max weight (per pet) in lb is 22

Maximum number of pets per room 1

• Professional property host/manager
• Property follows sanitization practices of Ecolab (3rd party expert - Global)
• Gap period enforced between guest stays - 24 hours
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Noise-free rooms not guaranteed
• Individually-wrapped food options are available through room service
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Protective clothing is available to guests
• Essential workers only - NO
• No rollaway/extra beds available
• Commonly-touched surfaces are cleaned with disinfectant