Located in Torres del Paine, Rio Serrano Hotel + Spa is on the waterfront, a 1-minute drive from Serrano River and 7 minutes from Torres del Paine National Park. This upscale hotel is 6.4 mi (10.2 km) from Cuernos del Paine Lookout and 11 mi (17.7 km) from Lago Pehoe.

Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Torres del Paine? This hotel has 635 square feet (59 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with Regional cuisine at Kaienk Restaurant, a restaurant where you can take in the garden view. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

The property is closed between May 1 and October 1.

Make yourself at home in one of the 108 guestrooms featuring minibars. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

If you are thinking of bringing your pet and want to know if pets are allowed at Rio Serrano Hotel + Spa, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Rio Serrano Hotel + Spa are listed below.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Shield between guests and staff in main contact areas
• Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
• Temperature checks are available to guests
• Minimum age for negative COVID-19 test result requirement: 12
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• COVID-19 vaccine must have been received a minimum number of days before check-in: 15
• Cashless transactions are available
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Minimum age for proof of COVID-19 vaccination requirement: 12
• Electrostatic spray is used for disinfection
• Contactless check-in is available
• Protective clothing is available to guests
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Masks are compulsory at the property
• Property follows sanitization practices of COVID-19 Guidelines (CDC)
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Reservation might be required for some facilities onsite
• Individually-wrapped food options are available for breakfast
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• Commonly-touched surfaces are cleaned with disinfectant