Good

Amazing staff

Pros: We didnt eat breakfast there because we wanted to experience more turkish food outside. The room was way too good for the price that we payed. The staff was amazing, they were there every time to answer our requests. We really recommend

Cons: For the price we payed its was too good!

Bad

Pros: I didn't like anything it all

Cons: Alot of miss and noisy, never will recommend to anyone.

Very bad place and host

Pros: Nothing at all

Cons: It was smelly, dirty and rude people. Also the neighborhood was very bad.

Everything was great

Pros: The best hotel and so friendly staff I highly recommend this hotel for everyone who wants great facilities and best location in the beautiful Istanbul city

Good

Disappointing

Pros: The location was good, near the most important districts in Istanbul. I liked the help of the staff of arranging Taxis and giving some advices.

Cons: Was not clean enough, beds are old and not comfortable, breakfast was poor. There was no water at the hotel for almost 10 hours due to some work outside but at least the staff could provide the guests with some 5l water bottle for each room.

Pleasant

Poor

Cons: Poor cleaning service. We stayed for over a week and never got our room clean, not even the bathroom. They never got to change our towels and we always had to ask for toilet paper. Very bad service.

ABSOLUTLEY DISGUSTING RUDE HOTEL

Cons: We had paid for room dowmstairs which we were not given, we were given room on 4th floor. The room was dirty the bathroom was very dirty. They staff did not clean the rooms or bathroom. The staff were rude, they did not allow us to sit in the lobby, they staff wrote on his phone in translation "shutup and go and talk in your rooms". The AC was leaking whole night on my head, next morning i had told the worker and he had said he will get it repaired. In evening it was still leaking and not fixed, on our return that evening ,the worker did not want to change the bed or bedding and was very rude. AC was off but still dripping whole night. Room was very cramped banged leg and got hurt. They did not change towels or clean room. We had to ask for toilet rolls and ask to have dustbin emptied. It was very unhygenic. The breakfast was same every day, boiles eggs salad, no milk was available. The card did not work, we had to include a 3rd person to do the payment which we got extra charges incurred. Very unhappy with the stay.

Bad

Pros: Area close to grand and spice bazaar

Cons: We booked 5 double bedrooms for ground floor for peoole with health and disabilities When reached we gt 1 double bed on 5th floor with no lift so many steps than other double bed 3rd floor again problem so mny steps 1 double offered 1 double bed offered with 4 bed as we had no choice 2nd day we were offered 5th floor exchange to ground floor so spent day packing /unpacking 3rd floor was still there From day 1 there was no option for 2 x double bed so 4 in a double bed as they only hv 3 double beds on ground floor The 5th floor who was given ground floor all night had dripping on face and bed all wet when woke up in morning the ac was leaking told them in morning came bk that evenng and was not sorted bed linen was wet and ac not repaired .at night they changed matress and bed linen after telling them to change they expected us to sleep on wet linen The 3rd gloor had to pack and unpack and was given room on 2nd floor Non of the rooms were cleaned had to request for toilet roll The staff wouldnt allow us to sit in lobby yet others were allowed . No cleanliness or cleaning setvice in rooms provided I had to give them the dustbins to empty Towels were never given every day and had stains on them when we asked them to change only than we recieved i had to change my towel again as it was stained . Breakfast was same every day no fried eggs or omleete or and cooked breakfast provided only boiled eggs Only salami cheese bread 1 type of fruit No milk was provided so no ceareal We decided enough is enough hygiene was poor as bathroom was not cleanded or the rooms and smell was bad we had no choice but to check out I feel the discount offered was unacceptable and demand full refund If bookung .com knew that we requested 5 double beds on ground floor How can they accept booking for those with dissabilities We have incurred extra transfers and extra hotel vost and demand full refund .

Very poor

Perfect

Perfect

Exceptional

Pros: The staff and the location

Cons: Everything was great

good location

Pros: bed is soft

Cons: nothing

Very good

Very poor

Pros: the only thing thats good is close to most of the tourist points

Cons: We arrived at 11pm on Sunday, the receptionist simply took our bags and left the hotel taking us to another hotel on the same street, without any explanation, we got there I asked why and we were thrown in that other hotel as they said our room was still occupied . I asked and they said they couldn't do anything. The famous accept that it hurts less. The next day, we went to the hotel and they didn't even explain to us about breakfast hours, where the coffee was, NOTHING. None of the staff speak English and they don't even try to communicate. There was no rug in the bathroom. Under the beds a lot of dirt, even paper Dirty toilet had.

Price is low, but i wouldnt recommend it. Its located near big attractions like Hagia Sophia, but the area os very mess

Pros: location, although surroundings were disappointing

Cons: cleanliness, smell, overall state of the room and bathroom

Exceptional

Pros: Perfect, everything is nice.

Cons: Nothing to say