A rip off / false rooms / un endroit a eviter / arnaque
Pros: This residence offers rooms that are not available when you reach there. They basically offer rooms cheap but it is not true.
They offered on spot a room available that was of a superior category than the one on the net by adding 5.
The following morning, despite the price agreed (84), the final price they made us pay was not 89, but it was 115 eur.
It is impossible to discuss there, with chaos, with infinite excuses, prentending misunderstanding and false explanations. We were in a hurry and we had to go with the feeling of being cheated and taken advantage of.
A hotel absolutely to avoid.
Shame on them. Booking should take measures against this hotel.
By the way, to the hotel manager, please do not blame employees, they do whatever you said because they called you on the You, hotel manager, know exactly what you do, and you know you took advantage..."a small quantity". Perhaps. But just let me vent my disgusting image of you. Shame on your lack of honesty and principles. You see foreigners as a source to rip off. Think if this is the image you want to give of Tunisian hotels.
Cons: We are four friends, we asked for two rooms. We made booking for 84. We were cheated.
This residence offers rooms that are not available when you reach there. They basically offer rooms cheap but it is not true.
They offered on spot a room available that was of a superior category than the one on the net by adding 5.
The following morning, despite the price agreed (84), the final price they made us pay was not 89, but it was 115 eur.
It is impossible to discuss there, with chaos, with infinite excuses, prentending misunderstanding and false explanations. We were in a hurry and we had to go with the feeling of being cheated and taken advantage of.
A hotel absolutely to avoid.
Shame on them. Booking should take measures against this hotel.
By the way, to the hotel manager, please do not blame employees, they do whatever you said because they called you on the You, hotel manager, know exactly what you do, and you know you took advantage..."a small quantity". Perhaps. But just let me vent my disgusting image of you. Shame on your lack of honesty and principles. You see foreigners as a source to rip off. Think if this is the image you want to give of Tunisian hotels.