Quality Inn West End

  • 8008 W Broad St , Richmond, Virginia 23294
  • 8008 W Broad St , Richmond, Virginia - 23294
  • 855-516-1090
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Room, 2 Queen Beds, Non Smoking
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2 Queen Beds

250 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Room-service
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Wheelchair accessible
Standard Room, 2 Queen Beds, Smoking
Standard Room, 2 Queen Beds, Smoking
View room details and amenities View details & amenities
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2 Queen Beds

250 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Smoking
  • Housekeeping (Daily)
  • Room-service
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Wheelchair accessible
Room, 1 King Bed, Accessible, Smoking
Room, 1 King Bed, Accessible, Smoking
View room details and amenities View details & amenities
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1 King Bed

250 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Smoking
  • Housekeeping (Daily)
  • Room-service
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Wheelchair accessible
Room, 1 King Bed, Non Smoking (Upgrade)
Room, 1 King Bed, Non Smoking (Upgrade)
View room details and amenities View details & amenities
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1 King Bed

250 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Room-service
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Wheelchair accessible
Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
View room details and amenities View details & amenities
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1 King Bed

250 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Room-service
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Wheelchair accessible
Room, 2 Queen Beds, Non Smoking (Upgrade)
Room, 2 Queen Beds, Non Smoking (Upgrade)
View room details and amenities View details & amenities
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Check savings and offers!

Check savings and offers!

2 Queen Beds

250 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; free rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Room-service
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Complimentary Rollaway - extra beds
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Wheelchair accessible
Standard Room, 1 King Bed, Smoking
Standard Room, 1 King Bed, Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

250 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Smoking
  • Housekeeping (Daily)
  • Room-service
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Wheelchair accessible
Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

250 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Room-service
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Wheelchair accessible
Room, 2 Queen Beds, Accessible, Non Smoking
Room, 2 Queen Beds, Accessible, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

250 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - LCD television with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Room-service
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Premium bedding
  • Wheelchair accessible
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Quality Inn West End Hotel

Hotel Location & Nearby Attractions

With a stay at Quality Inn West End, you'll be centrally located in Richmond, within a 10-minute drive of University of Richmond and Short Pump Town Center. This hotel is 6.7 mi (10.8 km) from Virginia Commonwealth University and 8.5 mi (13.7 km) from Broad Street.

Popular Hotel Amenities and Features

Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, a television in a common area, and a vending machine.

Business, Other Amenities

Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

At Quality Inn West End, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is included.

Renovations

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 190 guestrooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Quality Inn West End
If you are thinking of bringing your pet and want to know if pets are allowed at Quality Inn West End, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Quality Inn West End are listed below.

Pets not allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Professional property host/manager
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant

Quality Inn West End Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Common area water dispenser
  • Elevator & lift on property
  • Laundry Room
  • Vending machine available
  • Electric vehical charging station
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
Outdoor
  • Terrace on property
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
  • Parking for RV, bus & truck
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Assigned smoking areas
Restaurants & Bars
  • Coffee & tea in common areas
  • Hotel Restaurant

About Quality Inn By Choice Hotel Brand Hotels

Quality Inn is a brand under the Choice Hotel groups that caters accommodation and lodging services for the midscale segment of the hotel industry. Considered as one of the leaders in this niche, the brand started in 1939, an informal group of seven hotels that aimed to provide quality standards and operating practices for the hotel industry market.

 

As the group grew and innovated the hotel industry, Quality Inn was introduced in 1981 together with three other distinctive brands under the Choice Hotel group. Quality Royale, the group’s luxury brand, Quality inn, as the moderately-priced under the 3-star market and Comfort Inn for budget conscious guests. In 2017, Quality Inn celebrated its 1,500th hotel opening in Williston, North Dakota and for being the world’s largest midscale hotel brand in the industry. In 2018, Quality Inn added more hotels under its brand name in the 3-star category, more than any other hotel brands ever did in the globe.

 

Quality Inn continues to grow more with additional properties slated to open this 2019. In 2017, the hotel opened 88 new hotels, 7% higher than the 81 hotels they opened in 2016. Quality Inn also plans to add more hotels on its major market cities in the U.S. including New York, Nashville, Dallas, Atlanta and New Orleans.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Quality Inn West End - Richmond, Virginia Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Henrico Doctors' Hospital - 3.3 km / 2.1 mi
Regency Square Mall - 5.6 km / 3.5 mi
University of Richmond - 6 km / 3.8 mi
Shops at Willow Lawn - 6.4 km / 4 mi
Crump Park and Meadow Farm Museum - 7.1 km / 4.4 mi
Cultural Arts Center Glen Allen - 7.3 km / 4.5 mi
Belmont Golf Course - 7.4 km / 4.6 mi
Strangeways Brewing - 7.5 km / 4.7 mi
Lewis Ginter Botanical Garden - 7.5 km / 4.7 mi
Country Club of Virginia - 7.8 km / 4.9 mi
Children's Museum of Richmond - 8.1 km / 5.1 mi
Monument Avenue - 8.6 km / 5.3 mi
Wilton House Museum - 8.7 km / 5.4 mi
Children's Museum of Richmond - 9.6 km / 6 mi
Carytown - 9.6 km / 6 mi

The preferred airport for Quality Inn West End is Richmond Intl. Airport (RIC) - 26.9 km / 16.7 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Richmond, Virginia Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Quality Inn West End?

Yes, parking is available free of cost at the Quality Inn West End. This is one of the hotels in Richmond with Free Parking.

Does this property have a swimming pool?

Yes, Quality Inn West End has a hotel pool.

What is the check-in policy?

The checking times for Quality Inn West End are between 3:00 PM and 6:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This Quality Inn West End's check-out time is 11:00 AM.

What brand is Quality Inn West End?

Quality Inn West End is a part of Quality Inn By Choice Hotel.

What is the street address for Quality Inn West End?

The address for Quality Inn West End is 8008 W Broad St, Richmond, Virginia 23294

What is the price for tonight?

Based on recent averages, the price for tonight can start at 108.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 108 per night.

How many guest rooms are at Quality Inn West End?

The Quality Inn West End has a total of 190 guest rooms.

How many floors does the Quality Inn West End have?

This Richmond hotel has 6 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include City, Natural, Business, Family.

Recommended landmarks, attractions or things to do around QUALITY INN WEST END?

QUALITY INN WEST END is within minutes from Henrico Doctors' Hospital - 3.3 km / 2.1 mi , Regency Square Mall - 5.6 km / 3.5 mi and University of Richmond - 6 km / 3.8 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Quality Inn West End Reviews Summary

UserAnthony
2/10
 
Poor
Pros: My room was clean. The hotel was quiet overall.
Cons: I was disappointed in the "low key/tone" responses from both desk clerks regarding 2 basic requests - a lightbulb for my sink area & a TV remote control-neither which were fulfilled. Sink fell thru the counter! Hotel is under renovation. Not going back!
UserTyasia
1/10
 
Very Poor
Cons: Bathroom light didn¿t work, tub was filthy, sheets and pillows were stained
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing
Cons: It smelled like cigarette smoke and mold. Hard to breathe, my rm was changed but then the tub would not drain....very bad experience!
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: NOTHING! Staff member was incredibly unprofessional upon check in, the room I book was no longer available, the room I was forced into had blood in the tub and used towels still hanging around. The room was dirty and unsanitary and when I asked for
Cons: a room change, He said we¿re out of rooms you can take your refund and go. I asked for the hotel cleaning staff he said they left for the day! I asked for mgnt he said sorry I¿m the supervisor. Very horrible experience by far the worst I¿ve expe
UserChris
4/10
 
Disappointing
Cons: They had the thermostat for the room hardwired at 74 degrees, which was too hot for me. There was no way to change it.
UserVerified Hotel Guest
2/10
 
Poor
Pros: Location was nice.
Cons: It was filthy. There were used linens and garbage bags in the hall. My room was not cleaned once during my stay and looked filthy. The drain in the sink was plugged. The elevator was dirty- looked like it hadn¿t been vacuumed in weeks. Very disappoint
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: NOTHING, ABSOLUTELY NOTHING!!
Cons: DO NOT STAY HERE! This was the worst hotel experience I have ever had in my entire life. Nothing was remotely close to being able to sleep. It is very deceiving the lobby looks as though the hotel has been updated only to get upstairs to a crime scene.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: N/A
Cons: There was a stale cigarette smoke odor. There was also a flying bug possibly a wasp that I had to get rid of. I don¿t particularly like finding insects in my room.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing. It was absolutely disgusting and nothing remotely close to what was advertised.
Cons: The room was disgustingly dirty. The roof over the shower looked like it was caving in. The ¿continental breakfast¿ was two honey buns and a bottle of water in a bag. The pool was closed despite it being June. I would never stay here again.
UserAmy
2/10
 
Poor
Pros: It had luggage carts.
Cons: The two guys checking people in were the SLOWEST I've ever encountered. The room they gave us had not a single towel in it, and then they would only give us 4 towels for the entire night even though we had 3 people. The carpet was filthy. Breakfast a joke
UserZainab
1/10
 
Very Poor
Pros: Nothing whole in walls smoke all through 4th floor
Cons: Nothing whole in walls smoke all through 4th floor
UserZainab
1/10
 
Very Poor
Pros: I was put out because of another room I book was smoking that should of been a smoking room. The room had hole in the walls Toilet didn¿t work air condition didn¿t work in one room in my room holes in the wall air condition late comforter on the bed
Cons: Customer service was poor
UserBruce
1/10
 
Very Poor
Pros: Locaton
Cons: staff was not friendly.no towels at all in room.
UserZiaire
1/10
 
Very Poor
Pros: The location
Cons: I found Drugs on the floor and the sheets were dirty. When asked for a discount the man at front desk laughed.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: NOTHING
Cons: The hotel was dirty, the 3rd floor smelled like smoke thru out the whole floor my toilet barely flushed,refrigerator in my room was broke.Dont let the price point fool you RUN!!!
UserShawn
1/10
 
Very Poor
Pros: Location
Cons: Wasn't clean
UserVerified Hotel Guest
5/10
 
Fair
Pros: Staffs and location.
Cons: Needed to be cleaned, rooms and hallways were very dirty and old. Smells.
UserPaola
1/10
 
Very Poor
Pros: The location.
Cons: The first room you went to had a broken heater. And the front desk manager was on the phone for over 20 minutes until he finally gave me another room. In the next room the remote control didn’t have batteries we couldn’t watc
UserVerified Hotel Guest
5/10
 
Fair
Cons: We waited for 5 min before anyone showed at the front desk. Once he arrived he took a call before he even acknowledged us. They required a $100 hold on top of room. The bathroom door did not close completely and there was hair in the the tub and toilet.
UserAnita
5/10
 
Fair
Pros: The shower water was hot like i like it
Cons: The first front desk clerk when i got there was great. But the second clerk was not pleasant. And didn't like how she handled things.
 
Hotel Location & Nearby Attractions

With a stay at Quality Inn West End, you'll be centrally located in Richmond, within a 10-minute drive of University of Richmond and Short Pump Town Center. This hotel is 6.7 mi (10.8 km) from Virginia Commonwealth University and 8.5 mi (13.7 km) from Broad Street.

Popular Hotel Amenities and Features

Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, a television in a common area, and a vending machine.

Business, Other Amenities

Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

At Quality Inn West End, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is included.

Renovations

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 190 guestrooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Quality Inn West End
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Quality Inn West End, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Quality Inn West End are listed below.

Pets not allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Professional property host/manager
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant

Quality Inn West End Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Common area water dispenser
  • Elevator & lift on property
  • Laundry Room
  • Vending machine available
  • Electric vehical charging station
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
Outdoor
  • Terrace on property
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
  • Parking for RV, bus & truck
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Assigned smoking areas
Restaurants & Bars
  • Coffee & tea in common areas
  • Hotel Restaurant

About Quality Inn By Choice Hotel Brand Hotels

Quality Inn is a brand under the Choice Hotel groups that caters accommodation and lodging services for the midscale segment of the hotel industry. Considered as one of the leaders in this niche, the brand started in 1939, an informal group of seven hotels that aimed to provide quality standards and operating practices for the hotel industry market.

 

As the group grew and innovated the hotel industry, Quality Inn was introduced in 1981 together with three other distinctive brands under the Choice Hotel group. Quality Royale, the group’s luxury brand, Quality inn, as the moderately-priced under the 3-star market and Comfort Inn for budget conscious guests. In 2017, Quality Inn celebrated its 1,500th hotel opening in Williston, North Dakota and for being the world’s largest midscale hotel brand in the industry. In 2018, Quality Inn added more hotels under its brand name in the 3-star category, more than any other hotel brands ever did in the globe.

 

Quality Inn continues to grow more with additional properties slated to open this 2019. In 2017, the hotel opened 88 new hotels, 7% higher than the 81 hotels they opened in 2016. Quality Inn also plans to add more hotels on its major market cities in the U.S. including New York, Nashville, Dallas, Atlanta and New Orleans.

Distances are displayed to the nearest 0.1 mile and kilometer.

Henrico Doctors' Hospital - 3.3 km / 2.1 mi
Regency Square Mall - 5.6 km / 3.5 mi
University of Richmond - 6 km / 3.8 mi
Shops at Willow Lawn - 6.4 km / 4 mi
Crump Park and Meadow Farm Museum - 7.1 km / 4.4 mi
Cultural Arts Center Glen Allen - 7.3 km / 4.5 mi
Belmont Golf Course - 7.4 km / 4.6 mi
Strangeways Brewing - 7.5 km / 4.7 mi
Lewis Ginter Botanical Garden - 7.5 km / 4.7 mi
Country Club of Virginia - 7.8 km / 4.9 mi
Children's Museum of Richmond - 8.1 km / 5.1 mi
Monument Avenue - 8.6 km / 5.3 mi
Wilton House Museum - 8.7 km / 5.4 mi
Children's Museum of Richmond - 9.6 km / 6 mi
Carytown - 9.6 km / 6 mi

The preferred airport for Quality Inn West End is Richmond Intl. Airport (RIC) - 26.9 km / 16.7 mi

User
Anthony
 
2/10
Poor
Pros: My room was clean. The hotel was quiet overall.
Cons: I was disappointed in the "low key/tone" responses from both desk clerks regarding 2 basic requests - a lightbulb for my sink area & a TV remote control-neither which were fulfilled. Sink fell thru the counter! Hotel is under renovation. Not going back!
User
Tyasia
 
1/10
Very Poor
Cons: Bathroom light didn¿t work, tub was filthy, sheets and pillows were stained
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing
Cons: It smelled like cigarette smoke and mold. Hard to breathe, my rm was changed but then the tub would not drain....very bad experience!
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: NOTHING! Staff member was incredibly unprofessional upon check in, the room I book was no longer available, the room I was forced into had blood in the tub and used towels still hanging around. The room was dirty and unsanitary and when I asked for
Cons: a room change, He said we¿re out of rooms you can take your refund and go. I asked for the hotel cleaning staff he said they left for the day! I asked for mgnt he said sorry I¿m the supervisor. Very horrible experience by far the worst I¿ve expe
User
Chris
 
4/10
Disappointing
Cons: They had the thermostat for the room hardwired at 74 degrees, which was too hot for me. There was no way to change it.
User
Verified Hotel Guest
 
2/10
Poor
Pros: Location was nice.
Cons: It was filthy. There were used linens and garbage bags in the hall. My room was not cleaned once during my stay and looked filthy. The drain in the sink was plugged. The elevator was dirty- looked like it hadn¿t been vacuumed in weeks. Very disappoint
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: NOTHING, ABSOLUTELY NOTHING!!
Cons: DO NOT STAY HERE! This was the worst hotel experience I have ever had in my entire life. Nothing was remotely close to being able to sleep. It is very deceiving the lobby looks as though the hotel has been updated only to get upstairs to a crime scene.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: N/A
Cons: There was a stale cigarette smoke odor. There was also a flying bug possibly a wasp that I had to get rid of. I don¿t particularly like finding insects in my room.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing. It was absolutely disgusting and nothing remotely close to what was advertised.
Cons: The room was disgustingly dirty. The roof over the shower looked like it was caving in. The ¿continental breakfast¿ was two honey buns and a bottle of water in a bag. The pool was closed despite it being June. I would never stay here again.
User
Amy
 
2/10
Poor
Pros: It had luggage carts.
Cons: The two guys checking people in were the SLOWEST I've ever encountered. The room they gave us had not a single towel in it, and then they would only give us 4 towels for the entire night even though we had 3 people. The carpet was filthy. Breakfast a joke
User
Zainab
 
1/10
Very Poor
Pros: Nothing whole in walls smoke all through 4th floor
Cons: Nothing whole in walls smoke all through 4th floor
User
Zainab
 
1/10
Very Poor
Pros: I was put out because of another room I book was smoking that should of been a smoking room. The room had hole in the walls Toilet didn¿t work air condition didn¿t work in one room in my room holes in the wall air condition late comforter on the bed
Cons: Customer service was poor
User
Bruce
 
1/10
Very Poor
Pros: Locaton
Cons: staff was not friendly.no towels at all in room.
User
Ziaire
 
1/10
Very Poor
Pros: The location
Cons: I found Drugs on the floor and the sheets were dirty. When asked for a discount the man at front desk laughed.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: NOTHING
Cons: The hotel was dirty, the 3rd floor smelled like smoke thru out the whole floor my toilet barely flushed,refrigerator in my room was broke.Dont let the price point fool you RUN!!!
User
Shawn
 
1/10
Very Poor
Pros: Location
Cons: Wasn't clean
User
Verified Hotel Guest
 
5/10
Fair
Pros: Staffs and location.
Cons: Needed to be cleaned, rooms and hallways were very dirty and old. Smells.
User
Paola
 
1/10
Very Poor
Pros: The location.
Cons: The first room you went to had a broken heater. And the front desk manager was on the phone for over 20 minutes until he finally gave me another room. In the next room the remote control didn’t have batteries we couldn’t watc
User
Verified Hotel Guest
 
5/10
Fair
Cons: We waited for 5 min before anyone showed at the front desk. Once he arrived he took a call before he even acknowledged us. They required a $100 hold on top of room. The bathroom door did not close completely and there was hair in the the tub and toilet.
User
Anita
 
5/10
Fair
Pros: The shower water was hot like i like it
Cons: The first front desk clerk when i got there was great. But the second clerk was not pleasant. And didn't like how she handled things.