call us
RESERVATIONS

Quality Inn Orleans

3363 St. Joseph Blvd, Orleans, Ottawa, Ontario, K1C1T1
alert Alert: High demand, reserve your room now

Quality Inn Orleans

3363 St. Joseph Blvd, Orleans, Ottawa, Ontario, K1C1T1
Special rates available by phone for close
Ottawa
scroll-up
Primary image
Lobby Photo
Hotel Lobby

0/0

car FREE PARKING
coffee COMPLIMENTARY BREAKFAST
from per night
Click here for Group Reservations (9+ Rooms)

CHECK CURRENT ROOM RATES

Check standard prices, special rates & last minute deals
alert Hurry! Other travelers are looking at this page right now.
Check standard prices, special rates & last minute deals
  • Room, 2 Queen Beds, Non Smoking
    Room, 2 Queen Beds, Non Smoking

    0/0

    Room, 2 Queen Beds, Non Smoking

    2 Queen Beds, Soundproofed room
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    In Room Entertainment - 40-inch LCD TV with cable channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and bed sheets
    Restrooms & Showers - Shower/tub combination, a hair dryer, and towels
    Extra Features - Iron/ironing board, desk, and phone
    Pleasure - Climate-controlled air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary local calls
    • Desk
    • Egyptian cotton sheets
    • Hair dryer
    • Housekeeping - by request
    • Iron - ironing board
    • Non Smoking
    • Phone
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • Shampoo
    • Shower-tub combination
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 40
  • Room, 2 Queen Beds, Non Smoking
    Room, 2 Queen Beds, Non Smoking
    Room, 2 Queen Beds, Non Smoking
    Room, 2 Queen Beds, Non Smoking
    Room, 2 Queen Beds, Non Smoking

    0/0

    Room, 2 Queen Beds, Non Smoking

    2 Queen Beds, Soundproofed room
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    In Room Entertainment - 40-inch LCD TV with cable channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and bed sheets
    Restrooms & Showers - Shower/tub combination, a hair dryer, and towels
    Extra Features - Iron/ironing board, desk, and phone
    Pleasure - Climate-controlled air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary local calls
    • Desk
    • Egyptian cotton sheets
    • Hair dryer
    • Housekeeping - by request
    • Iron - ironing board
    • Non Smoking
    • Phone
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • Shampoo
    • Shower-tub combination
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 40
  • Room, 1 King Bed, Accessible, Non Smoking
    Room, 1 King Bed, Accessible, Non Smoking
    Room, 1 King Bed, Accessible, Non Smoking
    Room, 1 King Bed, Accessible, Non Smoking
    Room, 1 King Bed, Accessible, Non Smoking

    0/0

    Room, 1 King Bed, Accessible, Non Smoking

    1 King Bed, Soundproofed room
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    In Room Entertainment - 40-inch LCD TV with cable channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and bed sheets
    Restrooms & Showers - Shower/tub combination, a hair dryer, and towels
    Extra Features - Iron/ironing board, desk, and phone
    Pleasure - Climate-controlled air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary local calls
    • Desk
    • Egyptian cotton sheets
    • Hair dryer
    • Housekeeping - by request
    • Iron - ironing board
    • Non Smoking
    • Phone
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • Shampoo
    • Shower-tub combination
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 40
  • Standard Room, 1 King Bed, Accessible, Non Smoking
    Standard Room, 1 King Bed, Accessible, Non Smoking
    Standard Room, 1 King Bed, Accessible, Non Smoking
    Standard Room, 1 King Bed, Accessible, Non Smoking
    Standard Room, 1 King Bed, Accessible, Non Smoking

    0/0

    Standard Room, 1 King Bed, Accessible, Non Smoking

    1 King Bed, Soundproofed room
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    In Room Entertainment - 40-inch LCD TV with cable channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, a hair dryer, and towels
    Extra Features - Iron/ironing board, desk, and phone
    Pleasure - Climate-controlled heating and air conditioning
    Need to Know - Housekeeping on request, no rollaway/extra beds available
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Bathroom (Private)
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary local calls
    • Desk
    • Egyptian cotton sheets
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping - by request
    • Iron - ironing board
    • No rollaway/extra beds
    • Non Smoking
    • Phone
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • Shampoo
    • Shower-tub combination
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 40
  • Room, 1 King Bed, Non Smoking
    Room, 1 King Bed, Non Smoking
    Room, 1 King Bed, Non Smoking
    Room, 1 King Bed, Non Smoking
    Room, 1 King Bed, Non Smoking

    0/0

    Room, 1 King Bed, Non Smoking

    1 King Bed, Soundproofed room
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    In Room Entertainment - 40-inch LCD TV with cable channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and bed sheets
    Restrooms & Showers - Shower/tub combination, a hair dryer, and towels
    Extra Features - Iron/ironing board, desk, and phone
    Pleasure - Climate-controlled air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary local calls
    • Desk
    • Egyptian cotton sheets
    • Hair dryer
    • Housekeeping - by request
    • Iron - ironing board
    • Non Smoking
    • Phone
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • Shampoo
    • Shower-tub combination
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 40
  • Room, 1 King Bed, Non Smoking
    Room, 1 King Bed, Non Smoking
    Room, 1 King Bed, Non Smoking
    Room, 1 King Bed, Non Smoking
    Room, 1 King Bed, Non Smoking

    0/0

    Room, 1 King Bed, Non Smoking

    1 King Bed, Soundproofed room
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    In Room Entertainment - 40-inch LCD TV with cable channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and bed sheets
    Restrooms & Showers - Shower/tub combination, a hair dryer, and towels
    Extra Features - Iron/ironing board, desk, and phone
    Pleasure - Climate-controlled air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary local calls
    • Desk
    • Egyptian cotton sheets
    • Hair dryer
    • Housekeeping - by request
    • Iron - ironing board
    • Non Smoking
    • Phone
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • Shampoo
    • Shower-tub combination
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 40
  • Standard Room, 2 Queen Beds
    Standard Room, 2 Queen Beds
    Standard Room, 2 Queen Beds

    0/0

    Standard Room, 2 Queen Beds

    2 Queen Beds, Soundproofed room
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    In Room Entertainment - 40-inch LCD TV with cable channels
    Food and Beverages - Refrigerator and coffee/tea maker
    Bed Type and Features - Pillowtop bed, Egyptian cotton linens, and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, a hair dryer, and towels
    Extra Features - Iron/ironing board, desk, and phone
    Pleasure - Climate-controlled heating and air conditioning
    Need to Know - Housekeeping on request, no rollaway/extra beds available
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Bathroom (Private)
    • Cable/satellite TV service
    • Coffee and tea maker
    • Complimentary local calls
    • Desk
    • Egyptian cotton sheets
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping - by request
    • Iron - ironing board
    • No rollaway/extra beds
    • Non Smoking
    • Phone
    • Pillow-top mattress
    • Refrigerator
    • Room Linens provided
    • Shampoo
    • Shower-tub combination
    • Soap
    • Soundproofed rooms
    • Toilet paper
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 40

ABOUT THE HOTEL

About Quality Inn Orleans Hotel

Hotel Location & Nearby Attractions

With a stay at Quality Inn Orleans in Ottawa (Orleans), you'll be within a 15-minute drive of University of Ottawa and Shaw Centre. This hotel is 12 mi (19.3 km) from Parliament Hill and 13.7 mi (22.1 km) from Carleton University.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.

Business, Other Amenities

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Renovations

The following facilities or services will be unavailable from June 8 2023 to May 1 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 63 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with Egyptian cotton sheets. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Pet Policy for Quality Inn Orleans
If you are thinking of bringing your pet and want to know if pets are allowed at Quality Inn Orleans, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Quality Inn Orleans are listed below.

Pets not allowed

Additional Hotel Details
  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property
  • No cribs (infant beds) available
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Quality Inn Orleans
- Ottawa, Ontario Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Princess Louise Falls - 0.8 km / 0.5 mi
Place D'Orleans Shopping Center - 1.4 km / 0.9 mi
Hiawatha Park & Conservation Area - 4.2 km / 2.6 mi
White Sands Golf Course - 4.9 km / 3 mi
Petrie Island Park - 1.1 km / 0.7 mi
Millennium Sports Park - 5.7 km / 3.5 mi
Pine View Municipal Golf Course - 12.4 km / 7.7 mi
Cosmic Adventures - 12.6 km / 7.8 mi
Beechwood Cemetery - 14.2 km / 8.8 mi
St. Laurent Centre - 14.5 km / 9 mi
Canada Aviation and Space Museum - 14.7 km / 9.2 mi
RCMP Musical Ride Centre - 15.5 km / 9.6 mi
Ottawa Conference & Event Centre - 15.6 km / 9.7 mi
Perley and Rideau Veterans' Health Centre - 17.2 km / 10.7 mi
University of Ottawa - 17.3 km / 10.7 mi

The preferred airport for Quality Inn Orleans is Ottawa International Airport (YOW) - 30 km / 18.6 mi

EXPLORE NEARBY ATTRACTIONS, ACTIVITIES AND LOCAL EXPERIENCES

Navan Memorial Centre and Arena
Community center with ice rink, meeting rooms, and outdoor spaces (12.2 km from the hotel location)
Address: 1295 Colonial Rd, Navan, ON K4B 1N1, Canada
Princess Louise Falls
Scenic waterfall and hiking spot, best seen during spring or after heavy rain (2.9 km from the hotel location)
Address: Ottawa, ON K1C 7S2, Canada
Shenkman Arts Centre
Arts and culture center offering galleries, theaters, and art studios (3.7 km from the hotel location)
Address: 245 Centrum Blvd, Orléans, ON K1E 0A1, Canada
Millennium Sports Park
Large park with soccer fields, baseball diamonds, and a splash pad (5.2 km from the hotel location)
Address: 2005 Trim Rd, Orléans, ON K4A 4R7, Canada
Petrie Island
A riverside park offering sandy beaches, trails, and picnic areas (7.4 km from the hotel location)
Address: 795 Trim Rd, Ottawa, ON K4A 3P4, Canada

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Quality Inn Orleans Hotel

Is free parking available at the Quality Inn Orleans?
Yes, parking is available free of cost at the Quality Inn Orleans. This is one of the hotels in Ottawa with Free Parking.
Can you get free breakfast at this hotel?
Yes, complimentary breakfast is offered to guests staying at the Quality Inn Orleans, Ottawa hotel. A good choice among Ottawa hotels with free breakfast.
Does this property have a swimming pool?
Yes, Quality Inn Orleans has a hotel pool.
What is the check-in policy?
The checking times for Quality Inn Orleans are between 4:00 PM and anytime. The minimum age to check-in is 18.
What is the check-out time?
This Quality Inn Orleans's check-out time is 11:00 AM.
What brand is Quality Inn Orleans?
Quality Inn Orleans is a part of Quality Inn By Choice Hotel.
What is the street address for Quality Inn Orleans?
The address for Quality Inn Orleans is 3363 St. Joseph Blvd Orleans, Ottawa, Ontario K1C1T1
What is the price for tonight?
Based on recent averages, the price for tonight can start at 100.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 100 per night.
When was the Quality Inn Orleans built?
The Quality Inn Orleans in Ottawa was built in 2011.
How many guest rooms are at Quality Inn Orleans?
The Quality Inn Orleans has a total of 63 guest rooms.
How many floors does the Quality Inn Orleans have?
This Ottawa hotel has 4 floors. The hotel has 1 building/tower.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers.
Recommended landmarks, attractions or things to do around QUALITY INN ORLEANS?
QUALITY INN ORLEANS is within minutes from Princess Louise Falls - 0.8 km / 0.5 mi , Place D'Orleans Shopping Center - 1.4 km / 0.9 mi and Hiawatha Park & Conservation Area - 4.2 km / 2.6 mi

ADDITIONAL HOTEL REVIEWS

Quality Inn Orleans Reviews Summary

  • Hotel review by Janet

    Janet

    Very Good

    Very good

  • Hotel review by Ashok

    Ashok

    Fair

    Pros: Nothing at all
    Cons: Sink was broken and bathtub was not cleaned

  • Hotel review by Anna

    Anna

    Good

    Good

  • Hotel review by Dennis

    Dennis

    Wonderful

    I would say overall my stay was comfortable.

    Pros: Breakfast was ok. Wished it had more varieties of fruit instead of just apples. I would have liked the choice of bacon and or sausages with my eggs for breakfast too. But I have to say the waffles were very tasty. The room was simple but comfortable.
    Cons: The toilet paper holder in the bathroom was broken and needed to be fixed. I was very disappointed and did not like that the pool was out of service because we were looking forward to spending a bit of time swimming.

  • Hotel review by Vicki

    Vicki

    Disappointing

    Pros: Staff was friendly, when available at the front desk..
    Cons: The bathroom was disgusting! I will try to send a few pictures. The caulking around the tub was all mouldy. The room above our room, 206, was leaking onto our bathroom floor from the ceiling. The lights in the hallway were outdid not feel safe.

  • Hotel review by Rene

    Rene

    Good

    Good

  • Hotel review by Anita

    Anita

    Disappointing

    Disaster. We had to have staff come 3 times in a one night stay. Endless issues

    Pros: Poor, very little selection

  • Hotel review by Kathy

    Kathy

    Very Good

    Very good

  • Hotel review by Trudy

    Trudy

    Good

    Seemed overpriced

    Pros: Location
    Cons: Several items in the room were in disrepair

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Poor

    Cons: I arrived at 3:30 pm. I was greeted by a sign that said the attendant would be back in 10 minutes. Their was a dead bug on the bed. The bathrooms need to be updated. I rented 2 rooms. My in laws wanted to leave and check into another hotel.

  • Hotel review by Marlene

    Marlene

    Wonderful

    Nice ,clean room and close to highway, Reasonable price.

  • Hotel review by Roy

    Roy

    Pleasant

    Cons: Our first room did not have working A/C and no shower curtain. Our second room had no working A/C and a bathroom light was burnt out which posed a safety concern. Our third room had issues with the TV. No ironing board and no hand rains in the shower

  • Hotel review by Lisa

    Lisa

    Very Good

    Very good

    Pros: Close to family, quiet, clean room, breakfast.
    Cons: Pool and hot tub closure, did not know until check in.

  • Hotel review by Amie

    Amie

    Very Poor

    Do not stay here.

    Pros: N/A
    Cons: I dont even know where to begin.. our stay with the Quality Inn was cut short because our room, 214, was infested with bed bugs. When we arrived to this hotel, booked well in advance of our stay, we were first disappointed to see that the pool and hot tub were not running. We chose this hotel because it had a hot tub and was close to the course we are in town for. The website advertised that it would be running by end of august, so considering our stay was booked for Sept 21-25, we assumed it would be running. We then got to our room to find that the tv barely worked and there was no plug in the tub, so we couldnt bathe. So to this point already, our stay was less than satisfactory. When we got into bed and turned off the lights, as I scrolled on my phone I saw a bug crawl across me. We immediately got out of our beds to find 3 more in the bed. I will attach one of the many pictures I took so that you can confirm that what we found was in fact bed bugs. I went downstairs to inform your staff that we found bugs, brought the bugs to show him and asked to be refunded, he started laughing hysterically. I told him his laughter was inappropriate and he agreed, but continued to laugh. He called someone to ask how we should be handled and he issued our refund, but the events did not stop here. We had to beg for a place to stay at the holiday inn, because there wasnt a single room anywhere available. They found us a room in spite of their full capacity, but we had to pay way more than we initially budgeted because the last minute rates are far higher than they are when you book ahead. So now, as a single mother and student here on a course, I had to spend $500 more than originally budgeted for my stay. My credit card still has a hold from the $720 for the room from quality inn, plus $200 for the hold for the room from the quality inn, and now an additional charge of $1200 for us to stay at the holiday inn.

  • Hotel review by Elizabeth

    Elizabeth

    Good

    The rate is too high for what you get.

    Pros: Breakfast is okay.

  • Hotel review by Michael

    Michael

    Disappointing

    Low standard of Quality Inn

  • Hotel review by Carleigh

    Carleigh

    Pleasant

    Pleasant

    Pros: It was good location breakfast was nice
    Cons: We stay thinking there was pool but it was down.

  • Hotel review by Mike

    Mike

    Very Good

    Nice.

    Pros: In Orleans
    Cons: Pool was closed, Hard to find from gps ?!? Bathroom has mold around in the calking

  • Hotel review by Carol

    Carol

    Wonderful

    Very nice hotel, room was great, friendly staff & good breakfast.

  • Hotel review by Above

    Above

    Fair

    Omg really

    Pros: Hiw close to work it was.
    Cons: The front desk staff. He was long drawn out, talking too much and over explaining everything. It was ridiculous how much he talked. check-in took like 20 minutes per person. There were three people in front of me when I checked in, and it took almost an hour to check all four of us in. And each person he explained the exact same speech over and over again it was so monotonous and annoying. Same when I checked out like 25 minutes to check out, there's absolutely ridiculous. I also requested a ground floor room when I reserved the room. However, when I arrived there, I found out that there were no ground floor rooms, and then I got a room on the third floor. They should have notified me that there was no ground floor. I would have stayed in another hotel. There were three lamps in my room and one overhead lighting. Two of the three lamps light bulbs were burnt out when I arrived. So when you add all these things together, it just wasn't an enjoyable stay for me.