Exceptional

Good

Exceptional

This Quality Inn is my...

My week stay was very...

Pros: I was there for a week and it had everything I could want. Pool, fitness room, breakfast. Room had microwave, fridge/freezer, tv, iron, hairdryer as well as a sitting area and table and chairs.

Cons: Nothing really. Only minor thing was I didn’t figure out the tv channels but I didn’t ask for assistance.

Met my expectations overall.

Pros: Spaciousness, desk help, friendliness of staff in general

Cons: Breakfast was okay...not great. Vacuuming the room a little more thoroughly would have been better.

Had everything we needed for...

Pros: Had everything necessary. Parking and checking was easy. Rooms had everything. Hot tub and pool were a bonus.

Cons: Older hotel so stained walls, older carpet.

Superb

Pros: NIce room,well appointed, staff friendly and professional

Cons: Nothing

Horrible staff, poor service, messy...

Pros: The location was good as we were visiting our son at CSU. The indoor pool was nice. We stayed a few times before but likely won’t again.

Cons: The day staff was horrible, in particular a middle aged blonde lady working the counter. She was very unfriendly and seemed extremely inconvenienced by our arrival even though we’d had reservations for a couple weeks. She was even worse when we arrived for breakfast the next morning. We came down about 45 minutes into the 3 hour breakfast window and there was little to eat… juice was empty, no coffee, waffle mix empty, eggs and sausages were sparse at best and dried out, only a loaf of white bread filling the pastry box, fruit looked spoiled, some cereal and the place was disgusting. My husband politely asked if it was possible to get more waffle batter and coffee. She about bit his head off and told him “she’s working on it!” We waited 15 minutes and nothing. So he asked about how long it might be and if we should come back later. She then stormed into the eating area, and I asked if there were any options besides white bread and she went into a rant about how she “told them we needed pastries and bagels but they didn’t listen!” then stormed out. After another 5 minutes she came with waffle mix, another 15 and a number of other guests requesting food, eggs and sausage were brought out. Now mind you there were 2 other workers at the counter and not one guest requested anything other than food and coffee. Then she yells, “why is everyone so damn rude!” And again, every guest I witnessed was polite, friendly and asked gently. She was the only rude person I witnessed. Checkout was another very rude encounter. We have stayed here a number of times, no issues prior but I don’t think k well risk this kind of stay again.

Horrible staff, poor service, messy food area.

Pros: The location was good as we were visiting our son at CSU. The indoor pool was nice. We stayed a few times before but likely wont again.

Cons: The day staff was horrible, in particular a middle aged blonde lady working the counter. She was very unfriendly and seemed extremely inconvenienced by our arrival even though wed had reservations for a couple weeks. She was even worse when we arrived for breakfast the next morning. We came down about 45 minutes into the 3 hour breakfast window and there was little to eat juice was empty, no coffee, waffle mix empty, eggs and sausages were sparse at best and dried out, only a loaf of white bread filling the pastry box, fruit looked spoiled, some cereal and the place was disgusting. My husband politely asked if it was possible to get more waffle batter and coffee. She about bit his head off and told him shes working on it! We waited 15 minutes and nothing. So he asked about how long it might be and if we should come back later. She then stormed into the eating area, and I asked if there were any options besides white bread and she went into a rant about how she told them we needed pastries and bagels but they didnt listen! then stormed out. After another 5 minutes she came with waffle mix, another 15 and a number of other guests requesting food, eggs and sausage were brought out. Now mind you there were 2 other workers at the counter and not one guest requested anything other than food and coffee. Then she yells, why is everyone so damn rude! And again, every guest I witnessed was polite, friendly and asked gently. She was the only rude person I witnessed. Checkout was another very rude encounter. We have stayed here a number of times, no issues prior but I dont think k well risk this kind of stay again.

Perfect

Exceptional

Very good

Very good

Great

Pros: It was very homey feeling and very clean rooms

Cons: The parking

Great

Pros: It was very homey feeling and very clean rooms

Cons: The parking

Pros: Best place to stay in Ft Collins if you stay there once you will not want to stay anywhere else.

Cons: No

It was up to my expectations.

Pros: I stay there 2-3 times per year. I love the staff and location. The grandkids love the pool. I don't want to tell you more. Is this enough?

Cons: I was surprised when at about 9am, no hot water. I was told the hot water heater was being replaced. I think they could have picked a better time. Such as very early in the morning or mid afternoon.

It was up to my...

Pros: I stay there 2-3 times per year. I love the staff and location. The grandkids love the pool. I don't want to tell you more. Is this enough?

Cons: I was surprised when at about 9am, no hot water. I was told the hot water heater was being replaced. I think they could have picked a better time. Such as very early in the morning or mid afternoon.