Good

Pros: Check-in was easy and very welcoming. Breakfast layout was nice and we were allowed to grab some items before having to leave earlier than the typical breakfast time-frame. Room and bedding were clean and comfortable and cable offerings were great.

Cons: Our one comment would be the hot tub. This needs some attention. It looked as if someone had let their dog use it. Also, no soap or shampoo in the changing rooms.

Pros: Confortable, Near the ski slopes

Good

Pros: Staff was helpful and nice.

Cons: Breakfast earlier than 8:00 would be nice. We have to be at the ski mountain at 7:30 am, so are never able to enjoy any of the breakfast offerings.

Exceptional

Staff was friendly and courteous....

Pros: Breakfast was wonderful,good choices,very fresh!

Cons: Heater was out in the pool,with no snow,we were counting on lots of swimming between shopping!

Very good

Nice big open space &...

Pros: Nicely located hotel. Staff were very friendly. The room was clean and big enough for 4 of us. The baseboard was also nice. Less dry forced air means good night sleep. Indoor Pool & jacuzzi was also nice.

Pros: Beautiful location, great staff, large size rooms, breakfast.

Bed bugs

Pros: Nice location and nice size room.

Cons: We encountered bed bugs and needed to change rooms which was accomplished but it was challenging.. The night was awful. I wrote to management and they were apologetic but one statement the responder made was that their rooms and doors are all outdoors and bugs are normal. If it was just a random bug that would be fine but it was not. They were all over the beds.

Pleasant

Pros: Location, easy check in, parking right in front of unit. Adorable fire pit at night. Bartender and housekeeping were very kind and worked very hard.

Cons: Hot tub was filthy dirty. Otherwise, the rooms seemed clean.

Good stay, friendly stuff, good...

Pros: Loved the nature, open space, big apartment, a lot of light

Cons: Poor breakfast, old facilities

Superb

Pros: Very flexible and accommodating with my reservation.

Very nice .My go to...

Pros: Convenient location , good value

Cons: The property is nice and clean ..it does need a bit of updating but then again that would require higher rates . I was very comfortable and happy overall

Exceptional

Superb

Good for young families

Pros: The location of Palmer house is quite good for roaming about Manchester or skiing nearby. The motel has nice large grassy grounds and is set off a bit from the road so its quiet. Our bed was very comfortable. IT was soft, plush and semi firm, obviously high quality. Its nice to wake up to coffee in the lobby and friendly hotel staff. Palmer seems like a great place for families and skiiers, and maybe young wedding goers. Its one of the more reasonably priced hotels in town but still not really a deal considering how old and rundown it is.

Cons: We have been to Palmer several times since we have family in the area whom we visit. Once again we ended up in a very old, out of date room that was so depressing. We had asked for a new, renovated room when we made our reservation, and there are many, but the one they gave us was a smoking, new room so we needed to be moved to another. The staff was very nice about moving us but the only room (we guess) was one from decades ago. It was cleaned quite well but after so many years of use it seemed very grimy. Once we settled in for a nite of Vermont quiet, a party of a few families with teenagers revved up in the lobby and made some noise until midnight. We were happy they were having fun, but it was enough to unnerve us since we were in the adjoining room and the noise caused us to have several hours of ensuing insomnia. Needless to say, our one night stay was not at all relaxing and quite disappointing. I wondered why hotel management allowed a party to happen until the wee hours without making sure other guests were more removed. The gatherers seemed like very nice families with teenage boys having fun so we were happy for them and didnt want to complain, but it felt inappropriate since there wasnt any staff overseeing it. I also dont understand why Ascend hotels took this property over in recent years and then allowed it to fall apart. Why isnt it fully renovated by now?!

Pleasant

Pros: Location was ideal. Just outside the downtown business district.

Very good

Pros: The gentleman at the front desk who checked us in was so helpful! He went above and beyond and walked out with us to show us where we were staying. He also made a reservation for us at a nearby restaurant to ensure we had a table. His name was Michael. Exceptional service!!

Cons: The mattress in our room was not comfortable. I think it is very old. I would replace it.

Very good

Cons: Breakfast

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