When you stay at One Ciudad del Carmen Concordia in Ciudad del Carmen, you'll be near the airport, within a 5-minute drive of Church of Our Lady of Fatima and Our Lady of Carmen Church. This hotel is 1.8 mi (2.9 km) from Laguna de Terminos and 1.9 mi (3 km) from Zaragoza Park.

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).

A complimentary continental breakfast is served daily from 7:00 AM to noon.

Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, as well as phones with free local calls.

If you are thinking of bringing your pet and want to know if pets are allowed at One Ciudad del Carmen Concordia, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of One Ciudad del Carmen Concordia are listed below.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Shield between guests and staff in main contact areas
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• LGBTQ friendly
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Electrostatic spray is used for disinfection
• Contactless check-in is available
• Protective clothing is available to guests
• Masks are compulsory at the property
• No rollaway/extra beds available
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Reservation might be required for some facilities onsite
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Commonly-touched surfaces are cleaned with disinfectant