North Conway Grand Hotel

  • 72 Common Court , North Conway, New Hampshire 03860
  • 72 Common Court , North Conway, New Hampshire - 03860
  • 855-516-1090
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Outstanding value on upcoming dates.
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Deluxe Room, Hot Tub
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1 King Bed

350 sq feet


Internet - Free WiFi

In Room Entertainment - 37-inch flat-screen TV with premium channels, pay movies, video game console

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Room Linens provided
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • DVD player
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Videogame console
  • AC / In-room climate control
  • Premium bedding
  • Pay movies
2 Queen Beds with Sleeper Sofa
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2 Queen Beds and 1 Double Sofa Bed

250 sq feet


Internet - Free WiFi

In Room Entertainment - 37-inch flat-screen TV with premium channels, pay movies, video game console

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Room Linens provided
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • DVD player
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Videogame console
  • AC / In-room climate control
  • Premium bedding
  • Pay movies
Junior Studio Suite
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1 King Bed and 1 Queen Sofa Bed

Internet - Free WiFi

In Room Entertainment - 37-inch flat-screen TV with premium channels, pay movies, video game console

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk; cribs/infant beds and free rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • Cribs/infant beds - Extra Charge
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Complimentary Rollaway - extra beds
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • DVD player
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Videogame console
  • AC / In-room climate control
  • Premium bedding
  • Pay movies
Deluxe Room, Accessible
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1 King Bed or 1 Twin Sofa Bed

355 sq feet


Internet - Free WiFi

In Room Entertainment - 37-inch flat-screen TV with premium channels, pay movies, video game console

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • DVD player
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Videogame console
  • AC / In-room climate control
  • Premium bedding
  • Pay movies
  • Wheelchair accessible
 

About The Hotel

  Call us for secret deals: 855-516-1090

About North Conway Grand Hotel Hotel

Hotel Location & Nearby Attractions

Located in North Conway, North Conway Grand Hotel is in the mountains, a 1-minute drive from Settlers' Green Outlet Village and 5 minutes from Conway Scenic Railway. This 4-star hotel is 2.9 mi (4.7 km) from Cranmore Mountain Resort and 8.4 mi (13.5 km) from Story Land.

Popular Hotel Amenities and Features

Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and ski storage.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite with American cuisine at Mountainside Tavern, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/café. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 200 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pet Policy for North Conway Grand Hotel
If you are thinking of bringing your pet and want to know if pets are allowed at North Conway Grand Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of North Conway Grand Hotel are listed below.

Pets not allowed

Additional Hotel Details
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Protective clothing is available to guests

North Conway Grand Hotel Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • 24-hour / 7 Days business center
  • Banquet hall on site
  • One meeting room
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
Games & Sports
  • Arcade - Game room
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
General Amenities
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Fireplace in lobby
  • Free news papers in lobby
Outdoor
  • Picnic area
  • TV in common areas
  • Outdoor furniture
Parking Services
  • Self parking - Free
  • Parking for RV, bus & truck
Pool Facilities
  • Indoor pool
Pool Facilities
  • Outdoor Swimming Pool
  • Kids pool
Property Features
  • Fire pit
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Coffee & tea in common areas
  • Hotel Restaurant
  • Café or Coffee shop
Shopping
  • Shopping on site
Ski Services
  • Ski storage area
Spa Services
  • Sauna room
  • Spa services
  • Jacuzzi / Spa Tub

About Newport Hotel Group Brand Hotels

Newport Hotel Group is a chain of eight boutique hotels across individual locations in New England, as well as one property in Wyoming. This second-generation family business headquartered in Rhode Island has beachfront, harbor front and mountain locations with distinctive luxury features. Its management team boasts a combine more than a century of experience in the hotel and real estate sector.

 

Newport Hotel Group was founded by siblings Jon and Douglas Cohen, who both worked in their family restaurant – the Millstone Village Inn in North Attleboro, MA, and hotel business Hotel Viking in Newport, RI at a young age of 7 and 5, respectively. Both properties were purchased by Dr. Earle Cohen, their father in the 1970s. The brothers formed Newport Hotel Group in the 1990s with the Hotel Viking as their first business venture. Their teamwork was successful in growing the hotel’s occupancy rate in 1999 to 76% from 40%. Hotel Viking was sold to LaSalle Hotel Properties on the same year but continued to be under Newport Hotel Group’s management for the next several years. The group continued to oversee the daily operations, expansion, and renovations of the hotel.

 

Newport Hotel Group currently manages over a dozen hotels, ranging from boutique to full-service convention properties in six states, representing over 2,000 rooms.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around North Conway Grand Hotel - North Conway, New Hampshire Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Settlers' Green Outlet Village - 0.6 km / 0.3 mi
Northway Plaza Shopping Center - 0.7 km / 0.4 mi
M&D Playhouse - 1.4 km / 0.9 mi
Pirate's Cove Adventure Mini Golf - 2 km / 1.2 mi
Schouler Park - 3.7 km / 2.3 mi
North Conway Depot Railroad Museum - 3.9 km / 2.4 mi
Beach Area no. 2 - 3.9 km / 2.4 mi
Conway Scenic Railway - 3.9 km / 2.4 mi
Mount Washington Observatory Weather Discovery Center - 4.1 km / 2.6 mi
North Conway Country Club - 4.4 km / 2.7 mi
MWV Children's Museum - 4.6 km / 2.9 mi
Cranmore Mountain Resort - 4.7 km / 2.9 mi
Primary Care At Memorial Hospital - 5.2 km / 3.2 mi
Swift River - 5.7 km / 3.6 mi
Conway Station - 6.7 km / 4.2 mi

The nearest airports are:
Manchester-Boston Regional Airport (MHT) - 166.4 km / 103.4 mi
Fryeburg, ME (FRY-Eastern Slopes Regional) - 21.3 km / 13.2 mi

The preferred airport for North Conway Grand Hotel is Manchester-Boston Regional Airport (MHT).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for North Conway, New Hampshire Hotels

 
 

Helpful Info & FAQs

Is free parking available at the North Conway Grand Hotel?

Yes, parking is available free of cost at the North Conway Grand Hotel. This is one of the hotels in North Conway with Free Parking.

Does this property have a swimming pool?

Yes, North Conway Grand Hotel has a hotel pool.

What is the check-in policy?

The checking times for North Conway Grand Hotel are between 4:00 PM and 1:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This North Conway Grand Hotel's check-out time is 11:00 AM.

What brand is North Conway Grand Hotel?

North Conway Grand Hotel is a part of Newport Hotel Group.

What is the street address for North Conway Grand Hotel?

The address for North Conway Grand Hotel is 72 Common Court, North Conway, New Hampshire 03860

What is the price for tonight?

Based on recent averages, the price for tonight can start at 184.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 184 per night.

How many guest rooms are at North Conway Grand Hotel?

The North Conway Grand Hotel has a total of 200 guest rooms.

How many floors does the North Conway Grand Hotel have?

This North Conway hotel has 4 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel . Other themes include Family, Adventure sport.

Recommended landmarks, attractions or things to do around NORTH CONWAY GRAND HOTEL?

NORTH CONWAY GRAND HOTEL is within minutes from Settlers' Green Outlet Village - 0.6 km / 0.3 mi , Northway Plaza Shopping Center - 0.7 km / 0.4 mi and M&D Playhouse - 1.4 km / 0.9 mi

Which the best airport near NORTH CONWAY GRAND HOTEL?

The preferred airport for North Conway Grand Hotel is Manchester-Boston Regional Airport (MHT). The airport is conveniently located when visiting this North Conway hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

North Conway Grand Hotel Reviews Summary

UserPeggy
10/10
 
Exceptional
Pros: We had the junior suite and it was perfect. Comfy bed, quiet room, sofa bed, dining table, fluffy towels, great view. Due to Covid, they offered hot bagel egg and ham sandwiches, juices, yogurts, muffins, fruit and tons of coffee.
Cons: Not a thing.
UserKyle
9/10
 
Wonderful
Pros: The room was very nice.
UserVerified Hotel Guest
9/10
 
Wonderful
Cons: The food was absolutely awful. The breakfast (i know it's free) but it was awful. The pastries were burnt and the "fresh" fruit was not edible. Also we ordered supper from the menu. Requested the burgers to be medium well and they were both raw.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: I loved the location of the hotel.
Cons: No information was given about the fact the hotel pols close early due to CoVid, and the restaurant and bar are closed, no breakfast was available.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The hotel staff is wonderful, very friendly, and easy to work with. The location is beautiful and the building is quite nice.
Cons: The beds were rock hard. Only complaint. Like, comedically firm. My wife and I laughed, but sleeping was difficult due to how hard these mattresses are.
UserMichael
9/10
 
Wonderful
Pros: The heated outdoor pool. The dacor was fancier than expected.
Cons: Check in took a while.
UserMary
10/10
 
Exceptional
Pros: Immaculate, great location
Cons: restaurant wasn't great
UserStephen
8/10
 
Very Good
indoor and outdoor pool, fitness center, lounge and restaurant - all good

Usersean
10/10
 
Exceptional
excellent friendly staff clean and safe

Pros: Great for small children indoor and outdoor pools playground game room lots of things for the kids to do.
UserRobert
9/10
 
Wonderful
Very impressed, this is a family oriented hotel, but only my wife and stayed here and it was great. My grandkids were here also in another room, but even with the amount of families we did not get bother or heard extreme noise. The hotel staff was great and I mean all around, I'm in customer service and I am aware of good service, you proably only hear the negatives, so from the front desk to maintenance workers to the room maids of which they were exceptional (especially Carmen from the room maids to Darlyne in the Restaurant).

Pros: Everything, from the multiple pools to the nightly movies for the kids and a nice big lobby of which we utilized almost every night.
Cons: Fire pit was always crowded, but no big deal.
UserGilda
10/10
 
Exceptional
Beautiful, welcoming, quiet.

Pros: Everything
Cons: Bar closed too early.
UserTracy
7/10
 
Good
Room seemed recently renovated and was clean. Kudos for the most comfortable mattress I have ever slept on in a hotel(and I have a bad back).

Pros: Waiter on the bar side of restaurant was professional and friendly - food was really good. Nice to have the indoor/outdoor pool, although they are on the small size. Very convenient to shopping, attractions etc
Cons: The gym left a lot to be desired. It seemed like an after thought. It opened too late in the morning and was way too warm. I tried to turn the A/C cooler but it didn't go any lower and after 10 min of running gave up and left, very disappointed. The hotel itself is also too warm.
 
Hotel Location & Nearby Attractions

Located in North Conway, North Conway Grand Hotel is in the mountains, a 1-minute drive from Settlers' Green Outlet Village and 5 minutes from Conway Scenic Railway. This 4-star hotel is 2.9 mi (4.7 km) from Cranmore Mountain Resort and 8.4 mi (13.5 km) from Story Land.

Popular Hotel Amenities and Features

Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, an arcade/game room, and ski storage.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite with American cuisine at Mountainside Tavern, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/café. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 200 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Pet Policy for North Conway Grand Hotel
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at North Conway Grand Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of North Conway Grand Hotel are listed below.

Pets not allowed

Additional Hotel Details
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Protective clothing is available to guests

North Conway Grand Hotel Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • 24-hour / 7 Days business center
  • Banquet hall on site
  • One meeting room
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
Games & Sports
  • Arcade - Game room
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
General Amenities
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Fireplace in lobby
  • Free news papers in lobby
Outdoor
  • Picnic area
  • TV in common areas
  • Outdoor furniture
Parking Services
  • Self parking - Free
  • Parking for RV, bus & truck
Pool Facilities
  • Indoor pool
Pool Facilities
  • Outdoor Swimming Pool
  • Kids pool
Property Features
  • Fire pit
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Coffee & tea in common areas
  • Hotel Restaurant
  • Café or Coffee shop
Shopping
  • Shopping on site
Ski Services
  • Ski storage area
Spa Services
  • Sauna room
  • Spa services
  • Jacuzzi / Spa Tub

About Newport Hotel Group Brand Hotels

Newport Hotel Group is a chain of eight boutique hotels across individual locations in New England, as well as one property in Wyoming. This second-generation family business headquartered in Rhode Island has beachfront, harbor front and mountain locations with distinctive luxury features. Its management team boasts a combine more than a century of experience in the hotel and real estate sector.

 

Newport Hotel Group was founded by siblings Jon and Douglas Cohen, who both worked in their family restaurant – the Millstone Village Inn in North Attleboro, MA, and hotel business Hotel Viking in Newport, RI at a young age of 7 and 5, respectively. Both properties were purchased by Dr. Earle Cohen, their father in the 1970s. The brothers formed Newport Hotel Group in the 1990s with the Hotel Viking as their first business venture. Their teamwork was successful in growing the hotel’s occupancy rate in 1999 to 76% from 40%. Hotel Viking was sold to LaSalle Hotel Properties on the same year but continued to be under Newport Hotel Group’s management for the next several years. The group continued to oversee the daily operations, expansion, and renovations of the hotel.

 

Newport Hotel Group currently manages over a dozen hotels, ranging from boutique to full-service convention properties in six states, representing over 2,000 rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.

Settlers' Green Outlet Village - 0.6 km / 0.3 mi
Northway Plaza Shopping Center - 0.7 km / 0.4 mi
M&D Playhouse - 1.4 km / 0.9 mi
Pirate's Cove Adventure Mini Golf - 2 km / 1.2 mi
Schouler Park - 3.7 km / 2.3 mi
North Conway Depot Railroad Museum - 3.9 km / 2.4 mi
Beach Area no. 2 - 3.9 km / 2.4 mi
Conway Scenic Railway - 3.9 km / 2.4 mi
Mount Washington Observatory Weather Discovery Center - 4.1 km / 2.6 mi
North Conway Country Club - 4.4 km / 2.7 mi
MWV Children's Museum - 4.6 km / 2.9 mi
Cranmore Mountain Resort - 4.7 km / 2.9 mi
Primary Care At Memorial Hospital - 5.2 km / 3.2 mi
Swift River - 5.7 km / 3.6 mi
Conway Station - 6.7 km / 4.2 mi

The nearest airports are:
Manchester-Boston Regional Airport (MHT) - 166.4 km / 103.4 mi
Fryeburg, ME (FRY-Eastern Slopes Regional) - 21.3 km / 13.2 mi

The preferred airport for North Conway Grand Hotel is Manchester-Boston Regional Airport (MHT).

User
Peggy
 
10/10
Exceptional
Pros: We had the junior suite and it was perfect. Comfy bed, quiet room, sofa bed, dining table, fluffy towels, great view. Due to Covid, they offered hot bagel egg and ham sandwiches, juices, yogurts, muffins, fruit and tons of coffee.
Cons: Not a thing.
User
Kyle
 
9/10
Wonderful
Pros: The room was very nice.
User
Verified Hotel Guest
 
9/10
Wonderful
Cons: The food was absolutely awful. The breakfast (i know it's free) but it was awful. The pastries were burnt and the "fresh" fruit was not edible. Also we ordered supper from the menu. Requested the burgers to be medium well and they were both raw.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: I loved the location of the hotel.
Cons: No information was given about the fact the hotel pols close early due to CoVid, and the restaurant and bar are closed, no breakfast was available.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The hotel staff is wonderful, very friendly, and easy to work with. The location is beautiful and the building is quite nice.
Cons: The beds were rock hard. Only complaint. Like, comedically firm. My wife and I laughed, but sleeping was difficult due to how hard these mattresses are.
User
Michael
 
9/10
Wonderful
Pros: The heated outdoor pool. The dacor was fancier than expected.
Cons: Check in took a while.
User
Mary
 
10/10
Exceptional
Pros: Immaculate, great location
Cons: restaurant wasn't great
User
Stephen
 
8/10
Very Good
indoor and outdoor pool, fitness center, lounge and restaurant - all good

User
sean
 
10/10
Exceptional
excellent friendly staff clean and safe

Pros: Great for small children indoor and outdoor pools playground game room lots of things for the kids to do.
User
Robert
 
9/10
Wonderful
Very impressed, this is a family oriented hotel, but only my wife and stayed here and it was great. My grandkids were here also in another room, but even with the amount of families we did not get bother or heard extreme noise. The hotel staff was great and I mean all around, I'm in customer service and I am aware of good service, you proably only hear the negatives, so from the front desk to maintenance workers to the room maids of which they were exceptional (especially Carmen from the room maids to Darlyne in the Restaurant).

Pros: Everything, from the multiple pools to the nightly movies for the kids and a nice big lobby of which we utilized almost every night.
Cons: Fire pit was always crowded, but no big deal.
User
Gilda
 
10/10
Exceptional
Beautiful, welcoming, quiet.

Pros: Everything
Cons: Bar closed too early.
User
Tracy
 
7/10
Good
Room seemed recently renovated and was clean. Kudos for the most comfortable mattress I have ever slept on in a hotel(and I have a bad back).

Pros: Waiter on the bar side of restaurant was professional and friendly - food was really good. Nice to have the indoor/outdoor pool, although they are on the small size. Very convenient to shopping, attractions etc
Cons: The gym left a lot to be desired. It seemed like an after thought. It opened too late in the morning and was way too warm. I tried to turn the A/C cooler but it didn't go any lower and after 10 min of running gave up and left, very disappointed. The hotel itself is also too warm.