Very poor

Pros: Didnt

Cons: No amenities in the room couldn't even find a vending machine

Good

Superb

We arrived late on Friday...

Cons: Not clean, Smokey room, had to clean our room before we felt comfortable showering.

Superb

Cons: no soap in room,bathtub was dirty

Poor

Pros: The price

Cons: Room was old and dated

EXHAUSTING AND HORRIBLE

Pros: faucet water was warm.

Cons: 1ST room #246 the toilet flushed on it's own every 30 second, the room was not cleaned. 2nd room [148 I think] was ABSOLUTELY FILTHY! The clerk told me the man that cleans is overwhelmed, I replied "that's not an excuse, hire someone else" she said 3rd [next] room is the "LAST ROOM AVAILABLE!" 3rd room 258 maybe, was not cleaned also and STUNK OF CIGARETTE SMOKE. I tried to make the best of it, HOWEVER AS THE SMELL CAUSED A BAD HEADACHE!! The headache lasted for hours. I again trudged to the clerks desk and informed her. The clerk said "no more rooms and she would issue a refund". I replied, there are nearly no cars in front of the units, she came back with, "for that price". I replied that "this is not my doing,,, it's the motels' responsibility to provide me a cleaned, Non- toilet running and non smoked in room so you should give me a acceptable room", She replied I'll need to call my manager and stepped into a back room and closed the door once inside. She emerged after a while and gave me one more room but said it would be the last one offered! FYI it is a common practice for a free upgrades. The 4th room #111 had a King size bed instead of a queen.. The room was not cleaned as well and when I lifted the toilet seat there was feces under the seat [disgusting and obviously not cleaned prior to my arrival as were the other 3 rooms!] All of the rooms appeared to me to be in a STATE OF DISREPAIR, SOMETHING YOU WOULD EXPECT IN DOWN DOWN TOWN BUFFALO ! Additionally, the filters in the rooms heater/A-C unit were filthy and I cleaned out mine in the bathtub. Which is easily removed and cleaned [so why was it not done]. I slept with my clothes on in fear of dirty sheets and feared BED BUGS but I was not bitten though I wore my socks as well.

Absolutely terrible. Never staying at...

Pros: Nothing

Cons: Place was dirty, sheets had black spots everywhere, room stunk of cigs (we got a non smoking room) the floor in the bathroom was squishy, the bathroom door didn’t shut, the bathroom sink was clogged

Exceptional

Good

Exceptional

Disappointing

Great staff and service

Pros: I frequent this property

Gross

Cons: Used condom in toilet, used soap in shower, dirty finger prints everywhere, was going to bring my grandchiild so parents could get rest way to dirty

Bad

Pros: The staff were polite. That was it.

Cons: It was 7 degrees outside. Heat was shut off. After 1 hour I could still see my breath in the room. I went somewhere else.

Disgusting

Cons: My dog got hurt from a mouse trap under the sink, that we couldn’t see but she was able to snoop under

We don’t even get a...

Pros: It was close to where we were going to see the game

Cons: Our room wasn’t exactly clean. There was even stains on the bed sheets and hair in our shower

Will stay again at the...

Pros: The entire staff was friendly. The property manager is a responsible person and an asset to the Owners. I would specially like to thank Diavante for securing my personal belonging. The room entrance was plowed with the machine for safety of the guest and liability the entire time during the snow storm. So was the rest of the property. Thank you for providing care.

Location and price okay for...

Pros: Location to Highmark Stadium.

Cons: Only one chair, and it was a hard back desk chair. No wifi, or at least it did not work.

Bad