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RESERVATIONS

Mercure Queenstown Resort

Sainsbury Road, Queenstown, , 9300
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Mercure Queenstown Resort

Sainsbury Road, Queenstown, , 9300
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Queenstown
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  • Room, 2 Queen Beds, Lake View
    Room, 2 Queen Beds, Lake View
    Room, 2 Queen Beds, Lake View
    Room, 2 Queen Beds, Lake View

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    Room, 2 Queen Beds, Lake View

    2 Queen Beds, 301-sq-foot room with lake views
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    Room Highlights

    Internet - Free wired internet access
    In Room Entertainment - 32-inch LED TV with cable channels
    Food and Beverages - Mini-fridge, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Champagne service
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary wired Internet
    • Desk
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Energy-saving switches
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Individually furnished
    • Iron - ironing board
    • LED light bulbs
    • LED TV
    • Mini fridge
    • Non Smoking
    • Phone
    • Recycling Services
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Slippers
    • Soundproofed rooms
    • TV - Cable Service
  • Superior Room, 2 Queen Beds, Lake View
    Superior Room, 2 Queen Beds, Lake View
    Superior Room, 2 Queen Beds, Lake View

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    Superior Room, 2 Queen Beds, Lake View

    2 Queen Beds, 312-sq-foot room with lake views
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    Room Highlights

    Internet - Free wired internet access
    In Room Entertainment - 32-inch LED TV with cable channels
    Food and Beverages - Mini-fridge, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Champagne service
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary wired Internet
    • Desk
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Energy-saving switches
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Individually furnished
    • Iron - ironing board
    • LED light bulbs
    • LED TV
    • Mini fridge
    • Non Smoking
    • Phone
    • Recycling Services
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Slippers
    • Soundproofed rooms
    • TV - Cable Service
  • Room, 1 King Bed, Garden View

    0/0

    Room, 1 King Bed, Garden View

    1 King Bed, 256-sq-foot room with garden views
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    Room Highlights

    Internet - Free wired internet access
    In Room Entertainment - 26-inch LCD TV with cable channels
    Food and Beverages - Mini-fridge, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Champagne service
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary wired Internet
    • Desk
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Energy-saving switches
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Individually furnished
    • Iron - ironing board
    • LED light bulbs
    • Mini fridge
    • Non Smoking
    • Phone
    • Recycling Services
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Slippers
    • Soundproofed rooms
    • TV - Cable Service
    • TV - LCD
  • Deluxe Room, 1 King Bed, Lake View
    Deluxe Room, 1 King Bed, Lake View
    Deluxe Room, 1 King Bed, Lake View

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    Deluxe Room, 1 King Bed, Lake View

    1 King Bed, 301-sq-foot room with lake views
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    Room Highlights

    Internet - Free wired internet access
    In Room Entertainment - 32-inch LED TV with cable channels
    Food and Beverages - Mini-fridge, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Champagne service
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary wired Internet
    • Desk
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Energy-saving switches
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Individually furnished
    • Iron - ironing board
    • LED light bulbs
    • LED TV
    • Mini fridge
    • Non Smoking
    • Phone
    • Recycling Services
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Slippers
    • Soundproofed rooms
    • TV - Cable Service
  • Double Room, 2 Double Beds, Garden View
    Double Room, 2 Double Beds, Garden View

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    Double Room, 2 Double Beds, Garden View

    2 Double Beds, 267-sq-foot room with garden views
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    Room Highlights

    Internet - Free wired internet access
    In Room Entertainment - 26-inch LCD TV with cable channels
    Food and Beverages - Mini-fridge, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Accessibility - Portable shower seat
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • adjustable Height showerhead
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Champagne service
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary wired Internet
    • Desk
    • doorways with Wheelchair width
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Energy-saving switches
    • Grab-bar in shower
    • Grab-bar near toilet
    • Hair dryer
    • Handheld showerhead
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Individually furnished
    • Iron - ironing board
    • LED light bulbs
    • Mini fridge
    • Non Smoking
    • Phone
    • Recycling Services
    • Roll in shower
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower seat - Portable
    • Slippers
    • Soundproofed rooms
    • TV - Cable Service
    • TV - LCD
    • Wheelchair accessible
  • Superior Room, 1 King Bed, Lake View
    Superior Room, 1 King Bed, Lake View
    Superior Room, 1 King Bed, Lake View

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    Superior Room, 1 King Bed, Lake View

    1 King Bed, 299-sq-foot room with lake views
    FreeParking Free Parking
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    Room Highlights

    Internet - Free wired internet access
    In Room Entertainment - 32-inch LED TV with cable channels
    Food and Beverages - Mini-fridge, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower, bathrobes, and slippers
    Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC / In-room climate control
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Champagne service
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary wired Internet
    • Desk
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Energy-saving switches
    • Hair dryer
    • Housekeeping - by request
    • Housekeeping (Daily)
    • In room safe
    • Individually furnished
    • Iron - ironing board
    • LED light bulbs
    • LED TV
    • Mini fridge
    • Non Smoking
    • Phone
    • Recycling Services
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Slippers
    • Soundproofed rooms
    • TV - Cable Service

ABOUT THE HOTEL

About Mercure Queenstown Resort Hotel

Hotel Location & Nearby Attractions

Located in Queenstown (Fernhill), Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This upscale hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.

Popular Hotel Amenities and Features

Spend the day on the slopes, or enjoy recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 3272 square feet (304 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite at South Eatery Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

National Ratings

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 stars. Official New Zealand Rating provided by Qualmark®

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 148 individually furnished guestrooms. Complimentary wired internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pet Policy for Mercure Queenstown Resort
If you are thinking of bringing your pet and want to know if pets are allowed at Mercure Queenstown Resort, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Mercure Queenstown Resort are listed below.

Pets not allowed

Additional Hotel Details
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Temperature checks are available to guests
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Gloves are available to guests
  • Property does not offer onsite COVID-19 testing
  • Qualmark Sustainable Tourism Business Award
  • Property does not require health documentation at check-in
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Individually-wrapped food options are available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Mercure Queenstown Resort
- Queenstown, Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Mt Crichton Loop Track - 0.4 km / 0.3 mi
SKYCITY Wharf Casino - 1.9 km / 1.2 mi
Lake Wakatipu - 1.9 km / 1.2 mi
Steamer Wharf - 2 km / 1.2 mi
TSS Earnslaw Steamship - 2 km / 1.2 mi
Creative Queenstown Arts & Crafts Market - 2 km / 1.3 mi
Steamer Wharf - 2 km / 1.3 mi
Fear Factory Queenstown - 2.1 km / 1.3 mi
Queenstown Beach - 2.1 km / 1.3 mi
Toi o Tahuna - 2.1 km / 1.3 mi
Skycity Queenstown Casino - 2.2 km / 1.3 mi
Underwater Observatory - 2.2 km / 1.4 mi
Queenstown Mall - 2.3 km / 1.4 mi
Williams Cottage - 2.3 km / 1.5 mi
Cookie Time - 2.4 km / 1.5 mi

The preferred airport for Mercure Queenstown Resort is Queenstown Intl. Airport (ZQN) - 10 km / 6.2 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Mercure Queenstown Resort Hotel

Is free parking available at the Mercure Queenstown Resort?
Yes, parking is available free of cost at the Mercure Queenstown Resort. This is one of the hotels in Queenstown with Free Parking.
Does this property have a swimming pool?
Yes, Mercure Queenstown Resort has a hotel pool.
What is the check-in policy?
The checking times for Mercure Queenstown Resort are between 2:00 PM and anytime. The minimum age to check-in is 18.
What is the check-out time?
This Mercure Queenstown Resort's check-out time is 11:00 AM.
What brand is Mercure Queenstown Resort?
Mercure Queenstown Resort is a part of Mercure Hotels By Accor Hotels.
What is the street address for Mercure Queenstown Resort?
The address for Mercure Queenstown Resort is Sainsbury Road, Queenstown 9300
What is the price for tonight?
Based on recent averages, the price for tonight can start at 165.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 165 per night.
How many guest rooms are at Mercure Queenstown Resort?
The Mercure Queenstown Resort has a total of 148 guest rooms.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers. Other themes include Adventure sport, Winery, Ski, Business, Family, Eco-certified, City, Natural, Adventure sport.
Recommended landmarks, attractions or things to do around MERCURE QUEENSTOWN RESORT?
MERCURE QUEENSTOWN RESORT is within minutes from Mt Crichton Loop Track - 0.4 km / 0.3 mi , SKYCITY Wharf Casino - 1.9 km / 1.2 mi and Lake Wakatipu - 1.9 km / 1.2 mi

ADDITIONAL HOTEL REVIEWS

Mercure Queenstown Resort Reviews Summary

  • Hotel review by Jones

    Jones

    Very Good

    Very good

  • Hotel review by Taryn

    Taryn

    Pleasant

    Pleasant

    Pros: The lakeside views were awesome and the bar was good
    Cons: Our rooms tv was missing and the carpet had many dead moths all over the place

  • Hotel review by Harmandeep

    Harmandeep

    Poor

    Poor

    Cons: The Staff was very rude and non supporting, we stayed there for two days and we acknowledge them there is a problem with there beds but they didnt fixed it, moreover the bathroom was very unhygienic.

  • Hotel review by Cameron

    Cameron

    Exceptional

    Had a great time

    Pros: The view was absolutely stunning

  • Hotel review by Deepmala

    Deepmala

    Very Good

    Very good

  • Hotel review by Sucipto

    Sucipto

    Very Good

    Very good

  • Hotel review by Helen

    Helen

    Pleasant

    Pleasant

    Cons: Old bathroom

  • Hotel review by Santosh

    Santosh

    Poor

    Very poor

    Pros: Location is good, staff are nice. Hygiene is good
    Cons: Senseless and inconsiderate rules. For ex: They have not even given us microwave to heat milk or food for baby as they are picky about food. On top of that while the cleaners were making up the room they found a 50 ml electric cooker. And asked us to surrender it to the reception in order to avoid any usage of it. They could have done it in a matured way. Letting us know was enough they didnt have treat customers like school students. The taps in the shower are horrible. It can easily burn you, as it seems the washers inside the faucet have worn out and the movement of it is not correctly aligned to heatness of water

  • Hotel review by Nak

    Nak

    Wonderful

    Exceptional

  • Hotel review by Nan

    Nan

    Very Good

    Generally good

    Pros: The staff here are very friendly and always offer the assistance. The room is clean with lake view.
    Cons: Limited car park on site. The facilities are old and the chargers are less than other same level hotels, no USB charging pot. Breakfast buffet is not worth to try if not included in your package. Even no coffee machine and you have to accept instant coffee.

  • Hotel review by Anjay

    Anjay

    Wonderful

    Exceptional

  • Hotel review by Navneet

    Navneet

    Exceptional

    Perfect

  • Hotel review by Mohammed

    Mohammed

    Exceptional

    Exceptional

    Pros: Very neat and clean, its surrounding area is covered by natural, Overall, this is the best resorts for stay.
    Cons: N/A

  • Hotel review by Elvin

    Elvin

    Exceptional

    Perfect

  • Hotel review by Sandy

    Sandy

    Pleasant

    Pleasant

  • Hotel review by Rawinia

    Rawinia

    Exceptional

    Exceptional

    Pros: The cleaners were excellent
    Cons: Having to leave and go home

  • Hotel review by Taryn

    Taryn

    Pleasant

    Please make the beds with proper sized sheets

    Pros: The bar and breakfasts are fine, the views are spectacular
    Cons: The room chairs had obvious large food crumbs on it - dont think they were even looked at by a cleaner. The bed sheets were way too small and we woke up with half of our bodies on the exposed mattress - horrifying 2 nights sleep trying to stay on a sheet that was apparently the correct size when we asked about it. That issue is a major one. Whats the point in booking a place to sleep when the bed cant even be slept in comfortably?

  • Hotel review by Michael

    Michael

    Exceptional

    Exceptional

    Pros: Everything nice quiet location and the view from our room was fantastic
    Cons: Nothing

  • Hotel review by Kailash

    Kailash

    Good

    Reasonable value for money

    Pros: Reasonably clean and helpful staff
    Cons: Further away from city centre. Small bathroom

  • Hotel review by Melissa

    Melissa

    Very Good

    Very good

    Pros: Best hotel sleep ever! The bed was a dream.
    Cons: The bar and restaurant menus were limited and not very appealing.