When you stay at Krystal Ixtapa in Ixtapa, you'll be on the beach, and a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This beach resort is 7.1 mi (11.3 km) from La Ropa Beach and 7.9 mi (12.8 km) from Las Gatas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

If you are thinking of bringing your pet and want to know if pets are allowed at Krystal Ixtapa, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Krystal Ixtapa are listed below.

Pets not allowed

• Professional property host/manager
• Shield between guests and staff in main contact areas
• Onsite COVID-19 testing (PCR) is available
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Onsite COVID-19 testing (Antigen) is available
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Protective clothing is available to guests
• Essential workers only - NO
• Reservations are required for onsite COVID-19 testing
• Masks are compulsory at the property
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• Property does not require health documentation at check-in
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Reservation might be required for some facilities onsite
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Commonly-touched surfaces are cleaned with disinfectant