Exceptional

Great accommodations and beautiful property

Pros: My family and I loved the room. It was HUGE! With a sofa bed for our 13 year old daughter. The bathroom was tremendous and we really enjoyed the rain shower-head. The room included all the amenities we needed.

Cons: The room could use a bit of an update but hey... how much time are you planning to spend in your room while visiting Hawaii?

Best Value for the money...

Pros: I would highly recommend the Hilton Vacation club for your stay in Maui. They offer great value for the money. The accommodations more that met my expectation. I stayed in a one bedroom king suite with a sleeper sofa. We have a garden/pool/ocean view. The landscaping is very good. There are numerous small water falls surrounded by beautifully landscaped gardens. Parking and wifi was free. The suites at the higher end hotels down the street were 3 to 4 times more expensive. Of course they have better beach fronts, and higher end accommodations. But what I had was more than enough to make my family and I very happy. This trip was all about site seeing on Maui. We drove to the garden of dean, the inactive volcano, Lao Valley (famous batter site where King Kamehameha won control of the Island. Went snorkeling with the sea turtles and tropical fish and drove ATVs through a rough mountain course. I really enjoyed coming back to our room every night having plenty of room to relax in comfort. There was dinning table with four chairs, a small kitchen (minus a stove) with a microwave and fridge. The kitchen had everything you would need, plates, knives, forks, cups, and glasses. And there were free washers and dryers on every floor.

Cons: There was only one washer and dryer per floor. I would have much preferred a central location with all the washers and dryers together. I had to go to other floors to find a free washer and dryer. So I had to hop on and off the elevator with my load of laundry looking for a free machine.

Disappointing

Superb

Maui 2023

Pros: Clean and spacious accommodations i

Cons: There was only one washer and one dryer for each floor, which had about 45 rooms to each floor.

Good

We enjoyed our stay at...

Pros: Hotel facilities and room was great. We enjoyed being in the pool. Also sunset at the beach was spectacular.

Cons: The view from the balcony was opposite of the beach. So could be better.

Exceptional

Great location, huge rooms, water...

Pros: The rooms are very spacious

Cons: Nothing to complain about

Relaxing and enjoyable with everything

Pros: Everything!! Texts from staff to check how we were doing and if we needed anything.

Exceptional

Pros: Staffing was great!! Very helpful

Would have been great without...

Pros: Close to beach

Cons: Not close to other dining places , cockroaches in the bathroom and kitchenette

Very good

Exceptional

I was only disappointed but...

Pros: What breakfast, what anything. It was a rip-off. $6700.00for one week at a resort that offers no real incentives or amenities doesn’t have to worry about my return business or a recommendation of any sort from me. Embassy Suites used to be the best in my book now it has the reputation of a charge top rates and get nothing for your money

Cons: Any kind word would have been an improvement. Instead I got a view of the defunct miniature golf course and an employee parking that was better than a space in your overfill parking structure where handicapped parking was at a premium for very few customers. I have mobility problems, my walking is compromised and although the 12th floor waS OK in an emergency I could not walk down 12 floors. Shame on you for not asking or even noticing my obvious disability.

Superb

Pros: Responsiveness of staff.

Cons: There was no restaurant. Only take out.

Exceptional

Pros: it is very close to shopping center, restaurants, Lahaina, close to the beach., great customer service.

Very good

it is a one and...

Pros: location.

Cons: There was no room service, no full service restaurant no bar service and the rooms were outdated. beds were old and just not up to par.