JW Marriott Houston Downtown

  • 806 Main Street , Houston, Texas 77002
  • 806 Main Street , Houston, Texas - 77002
  • 855-516-1090
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Outstanding value on upcoming dates.
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Superior Room
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1 King Bed or 2 Queen Beds

388-sq-foot (36-sq-meter) room with city views


Internet - WiFi

In Room Entertainment - 55-inch LCD TV and iPad

Food and Beverages - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible, grab bar near toilet, visual fire alarm, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Complimentary newspaper
  • AC
  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Complimentary local calls
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • 24 hours Room service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Desk
  • Visual fire alarm
  • i-Pad
  • Lever door handles
Superior Room, Business Lounge Access, City View
Superior Room, Business Lounge Access, City View
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1 King Bed or 1 Queen Bed

Overlooking the city


Internet - WiFi

In Room Entertainment - 55-inch LCD TV and iPad

Food and Beverages - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, visual fire alarm, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Complimentary newspaper
  • AC
  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Complimentary local calls
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • 24 hours Room service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Desk
  • Visual fire alarm
  • i-Pad
  • Lever door handles
Suite, 1 Bedroom
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1 King Bed

484-sq-foot (45-sq-meter) room with city views


Layout of Suite, 1 Bedroom - Bedroom

Internet - WiFi

In Room Entertainment - 55-inch LCD TV and iPad

Food and Beverages - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, visual fire alarm, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Complimentary newspaper
  • AC
  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Complimentary local calls
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • 24 hours Room service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Desk
  • Visual fire alarm
  • i-Pad
  • Lever door handles
Deluxe Room
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1 King Bed or 2 Queen Beds

366-sq-foot (34-sq-meter) room with city views


Internet - WiFi

In Room Entertainment - 55-inch LCD TV and iPad

Food and Beverages - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible, grab bar near toilet, visual fire alarm, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Complimentary newspaper
  • AC
  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Complimentary local calls
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • 24 hours Room service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Desk
  • Visual fire alarm
  • i-Pad
  • Lever door handles
Room, 1 King Bed
Check Rates Check Rates

Check savings and offers!

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1 King Bed

291 sq feet (27 sq meters)


Internet - WiFi

In Room Entertainment - 55-inch LCD TV and iPad

Food and Beverages - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer

Extra Features - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, visual fire alarm, and lever door handles

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Complimentary newspaper
  • AC
  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Complimentary local calls
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe - laptop compatible
  • Complimentary cribs/infant beds
  • 24 hours Room service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • Grab-bar near toilet
  • WiFi - Extra Charge
  • Desk
  • Visual fire alarm
  • i-Pad
  • Lever door handles
 

About The Hotel

  Call us for secret deals: 855-516-1090

About JW Marriott Houston Downtown Hotel

Hotel Location & Nearby Attractions

A stay at JW Marriott Houston Downtown places you in the heart of Houston, within a 10-minute walk of Discovery Green and House of Blues Houston. This 5-star hotel is 0.6 mi (1 km) from Downtown Aquarium and 0.7 mi (1.1 km) from George R. Brown Convention Center.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Houston? This hotel has facilities measuring 14000 square feet (1301 square meters), including conference space.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite for lunch or dinner at Main Kitchen, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 328 air-conditioned rooms featuring refrigerators and iPads. Wireless Internet access (surcharge) keeps you connected, and 55-inch LCD televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Pet Policy for JW Marriott Houston Downtown
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at JW Marriott Houston Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of JW Marriott Houston Downtown are listed below.

Pets allowed

JW Marriott Houston Downtown Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • Conference space size : feet -
  • Banquet hall on site
  • Wedding & banquet services
Fitness Services
  • Health club & GYM
General Amenities
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
General Amenities
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Electric vehical charging station
  • Dry cleaning & laundry service
Internet
  • WiFi access with surcharge
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Tours - ticket assistance
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Parking Services
  • Valet parking - Extra Charge
Property Features
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Hotel Restaurant
Shopping
  • Gift shops or news stand
Spa Services
  • Full service spa on property
  • Spa Room(s)
Transportation Services
  • Town car and limo service available

About JW Marriott Hotels & Resorts Brand Hotels

JW Marriott is a tier higher than the traditional Marriott Hotels and offer more luxurious accommodations and amenities. It targets the upmarket clientele and is famous worldwide for its exceptional service and modern residential design. Named after the founder of Marriott Corporation, the hotel chain was established in 1984 when it opened its first hotel in Washington, D.C. It currently has 84 hotels and resorts in over 80 locations across the world, including Latin America, North America, Europe, Africa, Asia, and the Middle East. 

In the three decades since its launch, the hotel brand has carved a niche in Marriott International’s growing portfolio of luxury tier lodgings. It is known for the “JW treatment” that is an emphasis on the brand’s dedication to both service and its associates. As a way of training, the hotel chain’s staff members are taken to the ballet to develop grace and poise. Offering carefully crafted and nurturing experiences, guests are treated to impeccable intuitive service that allows them to be fully present in the moment, and leave feeling refreshed and whole. 

As one of the global luxury brands of Marriott International, JW Marriott is also relevant for both business and leisure markets, being very popular for events and meetings. 

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around JW Marriott Houston Downtown - Houston, Texas Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Houston JPMorgan Chase Tower - 0.3 km / 0.2 mi
Christ Church Cathedral - 0.3 km / 0.2 mi
Jesse H. Jones Hall - 0.5 km / 0.3 mi
Shops at Houston Center - 0.5 km / 0.3 mi
Greater Houston Convention and Visitors Bureau - 0.6 km / 0.4 mi
Alley Theater - 0.6 km / 0.4 mi
Market Square Park - 0.7 km / 0.4 mi
Hobby Center for Performing Arts - 0.7 km / 0.4 mi
Theater Under the Stars - 0.7 km / 0.4 mi
House of Blues Houston - 0.7 km / 0.4 mi
Houston City Hall - 0.7 km / 0.4 mi
Discovery Green - 0.7 km / 0.5 mi
Revention Music Center - 0.7 km / 0.5 mi
Wortham Center - 0.8 km / 0.5 mi
Houston Public Library - 0.8 km / 0.5 mi

The nearest airports are:
Houston, TX (HOU-William P. Hobby) - 16.8 km / 10.4 mi
Houston, TX (IAH-George Bush Intercontinental) - 34.8 km / 21.6 mi
Houston, TX (EFD-Ellington Field) - 30.9 km / 19.2 mi

The preferred airport for JW Marriott Houston Downtown is Houston, TX (HOU-William P. Hobby).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Houston, Texas Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for JW Marriott Houston Downtown are between 3:00 PM and 6:00 AM.

What is the check-out time?

This JW Marriott Houston Downtown's check-out time is 12:00 PM.

What brand is JW Marriott Houston Downtown?

JW Marriott Houston Downtown is a part of JW Marriott Hotels & Resorts.

What is the street address for JW Marriott Houston Downtown?

The address for JW Marriott Houston Downtown is 806 Main Street, Houston, Texas 77002

What is the price for tonight?

Based on recent averages, the price for tonight can start at 183.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 183 per night.

How many guest rooms are at JW Marriott Houston Downtown?

The JW Marriott Houston Downtown has a total of 328 guest rooms.

How many floors does the JW Marriott Houston Downtown have?

This Houston hotel has 23 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly, Conveniently near shopping options. Other themes include Luxury, Family, Spa.

Recommended landmarks, attractions or things to do around JW MARRIOTT HOUSTON DOWNTOWN?

JW MARRIOTT HOUSTON DOWNTOWN is within minutes from Houston JPMorgan Chase Tower - 0.3 km / 0.2 mi , Christ Church Cathedral - 0.3 km / 0.2 mi and Jesse H. Jones Hall - 0.5 km / 0.3 mi

Which the best airport near JW MARRIOTT HOUSTON DOWNTOWN?

The preferred airport for JW Marriott Houston Downtown is Houston, TX (HOU-William P. Hobby). The airport is conveniently located when visiting this Houston hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

JW Marriott Houston Downtown Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

JW Marriott Houston Downtown Reviews Summary

UserVerified Hotel Guest
10/10
 
Exceptional
Pros: What a beautiful hotel. All the staff members were friendly and accommodating.
UserElexia
10/10
 
Exceptional
Pros: The customer service and stay was very pleasant
Cons: No
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: Booked King Bed, upon check in said there were no king beds available. Tv did not work in room.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Friendly staff, beautiful rooms.
Cons: The only negative was that there was no parking available on the premise.
UserClaudia
5/10
 
Fair
Pros: Location
Cons: Fire alarm sounded at 5 am and we had to evacuate the building
UserLillian
10/10
 
Exceptional
Pros: Everyone who works there is happy to do so. They treat you with kindness and respect as if you were a millionaire, even though some of us(me) aren't. They made an already wonderful occasion more than my husband and I could imagine.
Cons: Yes, I couldn't stay longer.
UserRojelio
10/10
 
Exceptional
Pros: Beautiful hotel , centrally located. Spacious accomadations.
Cons: Parking expenses quite high
UserStephanie
10/10
 
Exceptional
Pros: The staff was amazing!!! The hotel was stunning! This will not be our last time in a JW MARRIOTT.
Cons: n/a
UserEvan
10/10
 
Exceptional
Pros: The staff was great!
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Everything!
Cons: The girls wanted to have a pool to relax! We loved everything!
UserBruce
6/10
 
Pleasant
Pros: Nicest hotel in downtown Houston. Near my office.
Cons: The hotel said they did not have a room for me and offered to move me to another hotel. During my wait to be transferred to another hotel, they found a room for me.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: All 10s pretty much says it all. Love everything about this hotel. They work really hard to make you feel welcome.
Cons: Valet parking was a bit of a challenge. Not much space to park in front.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Great personal shuttles (Porsche & Tesla) to convention center. Wonderful lounge/business center. Nice selection of quality food (buffet) in restaurant & lounge. Nice time, will use spa.
UserJared
10/10
 
Exceptional
Pros: Amazing hotel and staff!!! Great location, within walking distance of so many fun things. The best urban vacation experience ever!
Cons: Can be expected for safe parking but $35 a night is a lot to park your car.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Nice room/location & staff!
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Location
Cons: Room was right next to the elevator.
UserBen
6/10
 
Pleasant
Cons: I called the day before to ask for an upgrade. The representative was very nice and said that it would likely be complimentary, but if demand was high, the upgrade would cost $100. When we arrived, we were eventually put into a small room on a low floor
UserLori
9/10
 
Wonderful
Pros: It took them 45 mins to clarify My room. They said there was an issue on your end with payment that they should have received in ghost account I booked this room like 5 months ago there shouldn't have been an issue.
UserMarie
10/10
 
Exceptional
Pros: The room
Cons: Had to wait for the room to be inspected before we could check in, even though we arrived 30 minutes after check in time
UserVirginia
6/10
 
Pleasant
Pros: I found this hotel unpleasant: it is clearly catering to traveling businessmen. It has a cold impersonal feel to it. I found the room decor dull: no pool. No good food in easy walking distance. Did not enjoy and will not return.
 
Hotel Location & Nearby Attractions

A stay at JW Marriott Houston Downtown places you in the heart of Houston, within a 10-minute walk of Discovery Green and House of Blues Houston. This 5-star hotel is 0.6 mi (1 km) from Downtown Aquarium and 0.7 mi (1.1 km) from George R. Brown Convention Center.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Houston? This hotel has facilities measuring 14000 square feet (1301 square meters), including conference space.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite for lunch or dinner at Main Kitchen, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 328 air-conditioned rooms featuring refrigerators and iPads. Wireless Internet access (surcharge) keeps you connected, and 55-inch LCD televisions are provided for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Pet Policy for JW Marriott Houston Downtown
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at JW Marriott Houston Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of JW Marriott Houston Downtown are listed below.

Pets allowed

JW Marriott Houston Downtown Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • Conference space size : feet -
  • Banquet hall on site
  • Wedding & banquet services
Fitness Services
  • Health club & GYM
General Amenities
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
General Amenities
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Electric vehical charging station
  • Dry cleaning & laundry service
Internet
  • WiFi access with surcharge
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Tours - ticket assistance
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Parking Services
  • Valet parking - Extra Charge
Property Features
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Hotel Restaurant
Shopping
  • Gift shops or news stand
Spa Services
  • Full service spa on property
  • Spa Room(s)
Transportation Services
  • Town car and limo service available

About JW Marriott Hotels & Resorts Brand Hotels

JW Marriott is a tier higher than the traditional Marriott Hotels and offer more luxurious accommodations and amenities. It targets the upmarket clientele and is famous worldwide for its exceptional service and modern residential design. Named after the founder of Marriott Corporation, the hotel chain was established in 1984 when it opened its first hotel in Washington, D.C. It currently has 84 hotels and resorts in over 80 locations across the world, including Latin America, North America, Europe, Africa, Asia, and the Middle East. 

In the three decades since its launch, the hotel brand has carved a niche in Marriott International’s growing portfolio of luxury tier lodgings. It is known for the “JW treatment” that is an emphasis on the brand’s dedication to both service and its associates. As a way of training, the hotel chain’s staff members are taken to the ballet to develop grace and poise. Offering carefully crafted and nurturing experiences, guests are treated to impeccable intuitive service that allows them to be fully present in the moment, and leave feeling refreshed and whole. 

As one of the global luxury brands of Marriott International, JW Marriott is also relevant for both business and leisure markets, being very popular for events and meetings. 

Distances are displayed to the nearest 0.1 mile and kilometer.

Houston JPMorgan Chase Tower - 0.3 km / 0.2 mi
Christ Church Cathedral - 0.3 km / 0.2 mi
Jesse H. Jones Hall - 0.5 km / 0.3 mi
Shops at Houston Center - 0.5 km / 0.3 mi
Greater Houston Convention and Visitors Bureau - 0.6 km / 0.4 mi
Alley Theater - 0.6 km / 0.4 mi
Market Square Park - 0.7 km / 0.4 mi
Hobby Center for Performing Arts - 0.7 km / 0.4 mi
Theater Under the Stars - 0.7 km / 0.4 mi
House of Blues Houston - 0.7 km / 0.4 mi
Houston City Hall - 0.7 km / 0.4 mi
Discovery Green - 0.7 km / 0.5 mi
Revention Music Center - 0.7 km / 0.5 mi
Wortham Center - 0.8 km / 0.5 mi
Houston Public Library - 0.8 km / 0.5 mi

The nearest airports are:
Houston, TX (HOU-William P. Hobby) - 16.8 km / 10.4 mi
Houston, TX (IAH-George Bush Intercontinental) - 34.8 km / 21.6 mi
Houston, TX (EFD-Ellington Field) - 30.9 km / 19.2 mi

The preferred airport for JW Marriott Houston Downtown is Houston, TX (HOU-William P. Hobby).

User
Verified Hotel Guest
 
10/10
Exceptional
Pros: What a beautiful hotel. All the staff members were friendly and accommodating.
User
Elexia
 
10/10
Exceptional
Pros: The customer service and stay was very pleasant
Cons: No
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: Booked King Bed, upon check in said there were no king beds available. Tv did not work in room.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Friendly staff, beautiful rooms.
Cons: The only negative was that there was no parking available on the premise.
User
Claudia
 
5/10
Fair
Pros: Location
Cons: Fire alarm sounded at 5 am and we had to evacuate the building
User
Lillian
 
10/10
Exceptional
Pros: Everyone who works there is happy to do so. They treat you with kindness and respect as if you were a millionaire, even though some of us(me) aren't. They made an already wonderful occasion more than my husband and I could imagine.
Cons: Yes, I couldn't stay longer.
User
Rojelio
 
10/10
Exceptional
Pros: Beautiful hotel , centrally located. Spacious accomadations.
Cons: Parking expenses quite high
User
Stephanie
 
10/10
Exceptional
Pros: The staff was amazing!!! The hotel was stunning! This will not be our last time in a JW MARRIOTT.
Cons: n/a
User
Evan
 
10/10
Exceptional
Pros: The staff was great!
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Everything!
Cons: The girls wanted to have a pool to relax! We loved everything!
User
Bruce
 
6/10
Pleasant
Pros: Nicest hotel in downtown Houston. Near my office.
Cons: The hotel said they did not have a room for me and offered to move me to another hotel. During my wait to be transferred to another hotel, they found a room for me.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: All 10s pretty much says it all. Love everything about this hotel. They work really hard to make you feel welcome.
Cons: Valet parking was a bit of a challenge. Not much space to park in front.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Great personal shuttles (Porsche & Tesla) to convention center. Wonderful lounge/business center. Nice selection of quality food (buffet) in restaurant & lounge. Nice time, will use spa.
User
Jared
 
10/10
Exceptional
Pros: Amazing hotel and staff!!! Great location, within walking distance of so many fun things. The best urban vacation experience ever!
Cons: Can be expected for safe parking but $35 a night is a lot to park your car.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Nice room/location & staff!
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Location
Cons: Room was right next to the elevator.
User
Ben
 
6/10
Pleasant
Cons: I called the day before to ask for an upgrade. The representative was very nice and said that it would likely be complimentary, but if demand was high, the upgrade would cost $100. When we arrived, we were eventually put into a small room on a low floor
User
Lori
 
9/10
Wonderful
Pros: It took them 45 mins to clarify My room. They said there was an issue on your end with payment that they should have received in ghost account I booked this room like 5 months ago there shouldn't have been an issue.
User
Marie
 
10/10
Exceptional
Pros: The room
Cons: Had to wait for the room to be inspected before we could check in, even though we arrived 30 minutes after check in time
User
Virginia
 
6/10
Pleasant
Pros: I found this hotel unpleasant: it is clearly catering to traveling businessmen. It has a cold impersonal feel to it. I found the room decor dull: no pool. No good food in easy walking distance. Did not enjoy and will not return.