Overall It was enjoyable experience.

Pros: We enjoyed staying in this hotel. The staff was helpful, friendly, and super nice. Dinner and breakfast were amazing with a huge variety of healthy and tasty food. The room was big and had a shower, bathtub, and jacuzzi bathtub.

Cons: The spa area is really small and doesn't have much to offer. It was also broken most of the time. The gym is not well equipt and also very small.

Great stay!

Pros: Everything!

Perfect

Good

Pros: very clean, good location and nice room

Cons: the spa is most definitely not 5*

Fine luxury hotel

Pros: It is really close to the airport. It has nice pool and beach access. The breakfast has lots of options including vegetarian. Staffs are so welcomed.

Cons: The cutleries of breakfast is a little dirty. And there is no spot for parking officially so you should park yours near road side. Unfortunately, parking is hell.. literally i looked for the spot about 20 mins.

Perfect

Perfect

Perfect

Really amazing hotel for my stay.

Pros: The room was amazing and so clean. The staff were super friendly. It was so easy to get to the hotel from the airport. Very happy with my stay

Perfect

Exceptional

Pros: Beautiful view, nice furnishings, generous bathroom

Cons: No place to get a smaller snack/meal after 5.

IN REALITY 4 STAR ON AN EXCELLENT LOCATION AT A 5 STAR PRICE

Pros: EXCELLENT LOCATION

Cons: RESTAURANT NOT ENOUGH VARIATION AND MEDIUM LEVEL

Pleasant

Avoid! Very disappointed

Pros: The hotel and rooms are clean in general. The housekeepers were working very hard.

Cons: 1, We booked Junior Suite Sea View. Firstly, the receptionist didn't find our booking. They repeatly asked us, "Did you book the right hotel?" It took quite a while for them to realise it was their system problem. Then they put us in a family suite which had no lounge area and sofa for comfortable seating because the hotel was over booked on the night we arrived. We only moved to the Junior Suite SV from second day, and the hotel insisted the first family room we stayed was an "upgrade" comparing to the room we booked which was totally false claim. 2, Watch out the photos! They are completely misleading... You can see from both Booking.com page and their offical website, the Junior Suite Sea View has the pictures of a bacolny with 100% sea view. But actually they are not! The room we had was on 4th floor, which was more like half pool-view, half sea view. I asked for the higher floor. The hotel said 5th floor has a different price tag (which doesn't show anywhere before my booking, only in their internal system), and 6th/7th are for star guests. To be noted, we paid more than 450 euro per night that I believe we deserve a room matching the photos. 3, the sound proofing of the rooms, ceilings and floors are terrible. People running, walking, dragging the furnitures, and talking... any normal sound you can name, there is no soubd proofing at all. 4, You need to walk down the public corridor to the elevator area to refill the water in a glass water jug by yourself. I appreciate the idea of less plastic. But it makes you feel like in a hostel, not a five-star hotel. 5, They don't have any kids bikes to hire on site. If you want it, the staff pointed out a shop across the street and suggest you go there. 6, the outdoor pool, the only pool they have, is not heated. It was abusolutely freezing. 7, All the acticities are seasonal, everything ended at the end of Oct. Very boring in the hotel.

Perfect

Exceptional

Perfect

Perfect

Thoroughly enjoyed our stay, it felt like a luxury staying the hotel

Pros: Entire hotel was spotless, comfortable and felt so luxurious. All the staff were friendly and happy to help. The private roof pool terrace for star prestige rooms was incredible. Quiet, peaceful and beautiful which is exactly what we wanted. The location is ideal, a 15 minute bus from the hotel and surrounded by restaurants, bars and shops. Right next to the beach but slightly set back from the road so we werent bothered by the noise of the strip and it still felt private.

A wonderful family trip

Pros: The hotel is so clean and the location is perfect very close to the airport and to all nice attractions and to the beach. The food was very good and the staff were so friendly and helpful Big thanks to Alex he is a star and very welcoming and helpful

Cons: Maybe to have some more activities