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RESERVATIONS

Iberostar Quetzal - All Inclusive

Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, QROO, 77710
alert Alert: High demand, reserve your room now

Iberostar Quetzal - All Inclusive

Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, QROO, 77710
Special rates available by phone for close
Playa del Carmen
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Interior entrance
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car FREE PARKING
coffee COMPLIMENTARY BREAKFAST
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  • Junior Suite, Oceanfront (Beach Access)
    Junior Suite, Oceanfront (Beach Access)
    Junior Suite, Oceanfront (Beach Access)
    Junior Suite, Oceanfront (Beach Access)
    Junior Suite, Oceanfront (Beach Access)

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    Junior Suite, Oceanfront (Beach Access)

    1 King Bed, 409-sq-foot room, located on the ground floor, balcony/patio with beach views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Junior Suite, Oceanfront (Beach Access) - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Location - ground floor
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Last Room Available, Single
    Last Room Available, Single
    Last Room Available, Single
    Last Room Available, Single
    Last Room Available, Single

    0/0

    Last Room Available, Single

    1 Double Bed or 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room (Promo)
    Premium Room (Promo)
    Premium Room (Promo)
    Premium Room (Promo)
    Premium Room (Promo)

    0/0

    Premium Room (Promo)

    2 Double Beds or 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Junior Suite, Oceanfront (Beach Access)
    Junior Suite, Oceanfront (Beach Access)
    Junior Suite, Oceanfront (Beach Access)
    Junior Suite, Oceanfront (Beach Access)
    Junior Suite, Oceanfront (Beach Access)

    0/0

    Junior Suite, Oceanfront (Beach Access)

    1 King Bed and 2 Double Beds, 409-sq-foot room, located on the ground floor, balcony/patio with beach views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Junior Suite, Oceanfront (Beach Access) - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Location - ground floor
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside

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    Premium Room, Poolside

    2 Double Beds or 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Premium Room, Poolside - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room
    Premium Room
    Premium Room
    Premium Room
    Premium Room

    0/0

    Premium Room

    2 Double Beds, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Smoking And Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smoking And Non Smoking
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Junior Suite, Oceanfront
    Junior Suite, Oceanfront
    Junior Suite, Oceanfront
    Junior Suite, Oceanfront
    Junior Suite, Oceanfront

    0/0

    Junior Suite, Oceanfront

    2 Double Beds or 1 King Bed, 409-sq-foot room, balcony/patio with ocean views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Junior Suite, Oceanfront - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room (Tropical View)
    Premium Room (Tropical View)
    Premium Room (Tropical View)
    Premium Room (Tropical View)
    Premium Room (Tropical View)

    0/0

    Premium Room (Tropical View)

    1 King Bed and 2 Double Beds, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Junior Suite
    Junior Suite
    Junior Suite
    Junior Suite
    Junior Suite

    0/0

    Junior Suite

    2 Double Beds or 1 King Bed, 409-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Junior Suite - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room (Tropical View)
    Premium Room (Tropical View)
    Premium Room (Tropical View)
    Premium Room (Tropical View)
    Premium Room (Tropical View)

    0/0

    Premium Room (Tropical View)

    1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside

    0/0

    Premium Room, Poolside

    2 Double Beds or 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Premium Room, Poolside - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Junior Suite, Oceanfront
    Junior Suite, Oceanfront
    Junior Suite, Oceanfront
    Junior Suite, Oceanfront
    Junior Suite, Oceanfront

    0/0

    Junior Suite, Oceanfront

    2 Double Beds or 1 King Bed, 409-sq-foot room, balcony/patio with ocean views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Junior Suite, Oceanfront - Bedroom
    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside

    0/0

    Premium Room, Poolside

    2 Double Beds or 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room, Accessible
    Premium Room, Accessible
    Premium Room, Accessible
    Premium Room, Accessible
    Premium Room, Accessible

    0/0

    Premium Room, Accessible

    2 Double Beds, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Smoking And Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smoking And Non Smoking
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wheelchair accessible
    • Wireless internet access
  • Premium Room (Promo)
    Premium Room (Promo)
    Premium Room (Promo)
    Premium Room (Promo)
    Premium Room (Promo)

    0/0

    Premium Room (Promo)

    2 Double Beds or 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside
    Premium Room, Poolside

    0/0

    Premium Room, Poolside

    2 Double Beds or 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Coffee/tea maker, free minibar items, and room service (limited hours)
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Premium Room, Accessible
    Premium Room, Accessible
    Premium Room, Accessible
    Premium Room, Accessible
    Premium Room, Accessible

    0/0

    Premium Room, Accessible

    1 Double Bed and 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wheelchair accessible
    • Wireless internet access
  • Premium Room
    Premium Room
    Premium Room
    Premium Room
    Premium Room

    0/0

    Premium Room

    2 Double Beds or 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Smoking And Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smoking And Non Smoking
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access
  • Last Room Available
    Last Room Available
    Last Room Available
    Last Room Available
    Last Room Available

    0/0

    Last Room Available

    1 Double Bed or 1 King Bed, 377-sq-foot room, balcony/patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - Flat-screen TV with satellite channels
    Food and Beverages - Room service (limited) and free minibar items
    Bed Type and Features - Premium bedding, a down duvet, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and laptop workspace
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Smooth flooring in room
    Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, compost bin, and recycling bin
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Composting
    • Desk
    • Down comforter
    • Eco friendly cleaning products provided
    • Eco friendly toiletries
    • Flat panel TV
    • Hair dryer
    • Housekeeping (Daily)
    • In room safe
    • In-room childcare - Extra Charge
    • Internet access (complimentary)
    • Iron - ironing board
    • Laptop friendly workstation
    • LED light bulbs
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Premium bedding
    • Recycling Services
    • Room Linens provided
    • Room service - Restricted hours
    • Shower only
    • Shower Or Bathtub
    • Smooth flooring in room
    • TV
    • TV - Satellite Service
    • TV size measurement: inch
    • Wireless internet access

ABOUT THE HOTEL

About Iberostar Quetzal - All Inclusive Hotel

Hotel Location & Nearby Attractions

Located in Playa del Carmen (Playacar), Iberostar Quetzal - All Inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury resort is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business, Other Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

Restaurants, Bars, Lounge & Dining options

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Japanese cuisine at Bonsai Restaurant, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pet Policy for Iberostar Quetzal - All Inclusive
If you are thinking of bringing your pet and want to know if pets are allowed at Iberostar Quetzal - All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Iberostar Quetzal - All Inclusive are listed below.

Pets not allowed

Additional Hotel Details
  • Professional property host/manager
  • Gap period enforced between guest stays - 24 hours
  • Shield between guests and staff in main contact areas
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Property uses a professional cleaning service
  • Staff temperature checks are conducted regularly
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Electrostatic spray is used for disinfection
  • Contactless check-in is available
  • Essential workers only - NO
  • Gloves are available to guests
  • Masks are compulsory at the property
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • No elevators
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Property confirms they are implementing enhanced cleaning measures
  • Reservation might be required for some facilities onsite
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Iberostar Quetzal - All Inclusive
- Playa del Carmen, QROO Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Piste Cyclable sur Paseo Xaman-Ha - 0.3 km / 0.2 mi
Mahi Golf Course - 1.4 km / 0.9 mi
Mayan Ruins of Playacar - 1.6 km / 1 mi
Xaman Ha Aviary - 2.1 km / 1.3 mi
Playacar Golf Club - 2.5 km / 1.5 mi
Plaza Paraiso - 2.7 km / 1.6 mi
Paseo del Carmen - 2.7 km / 1.7 mi
Centro Maya Shopping Center - 2.7 km / 1.7 mi
Quinta Avenida - 2.9 km / 1.8 mi
Playa del Carmen Maritime Terminal - 2.9 km / 1.8 mi
Founders Park - 3 km / 1.8 mi
Playa del Carmen Main Beach - 3.2 km / 2 mi
Mercado Playa del Carmen - 3.4 km / 2.1 mi
3D Museum of Wonders - 3.4 km / 2.1 mi
Central Square - 3.6 km / 2.2 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.7 km / 19.7 mi
Cancun Intl. Airport (CUN) - 60.1 km / 37.3 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Iberostar Quetzal - All Inclusive Hotel

Is free parking available at the Iberostar Quetzal - All Inclusive?
Yes, parking is available free of cost at the Iberostar Quetzal - All Inclusive. This is one of the hotels in Playa del Carmen with Free Parking.
Can you get free breakfast at this hotel?
Yes, complimentary breakfast is offered to guests staying at the Iberostar Quetzal - All Inclusive, Playa del Carmen hotel. A good choice among Playa del Carmen hotels with free breakfast.
Does this property have a swimming pool?
Yes, Iberostar Quetzal - All Inclusive has a hotel pool.
What is the check-in policy?
The checking times for Iberostar Quetzal - All Inclusive are between 3:00 PM and 11:00 PM. The minimum age to check-in is 18.
What is the check-out time?
This Iberostar Quetzal - All Inclusive's check-out time is 12:00 PM.
What brand is Iberostar Quetzal - All Inclusive?
Iberostar Quetzal - All Inclusive is a part of Iberostar.
What is the street address for Iberostar Quetzal - All Inclusive?
The address for Iberostar Quetzal - All Inclusive is Avenida Xaman Ha Lote Hotelero No. 2, Playa del Carmen, QROO 77710
Is Iberostar Quetzal - All Inclusive an all inclusive property?

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted. Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
Not included
  • Scuba-diving excursions
  • Spa/beauty facilities and services
  • Offsite tours
What is the price for tonight?
Based on recent averages, the price for tonight can start at 456.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 456 per night.
How many guest rooms are at Iberostar Quetzal - All Inclusive?
The Iberostar Quetzal - All Inclusive has a total of 350 guest rooms.
How many floors does the Iberostar Quetzal - All Inclusive have?
This Playa del Carmen hotel has 3 floors.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers. Other themes include Romantic, Luxury, Spa, Beach, Family, Beach, Family, Spa, Natural, Adventure sport.
Recommended landmarks, attractions or things to do around IBEROSTAR QUETZAL - ALL INCLUSIVE?
IBEROSTAR QUETZAL - ALL INCLUSIVE is within minutes from Piste Cyclable sur Paseo Xaman-Ha - 0.3 km / 0.2 mi , Mahi Golf Course - 1.4 km / 0.9 mi and Mayan Ruins of Playacar - 1.6 km / 1 mi

ADDITIONAL HOTEL REVIEWS

Iberostar Quetzal - All Inclusive Reviews Summary

  • Hotel review by Kerry

    Kerry

    Fair

    Food needs help

    Pros: The staff was great
    Cons: I have been coming to Iberostar quetzal since 2003. This was my fifth time there. When I came in 2003 and 2005, the food was absolutely phenomenal. When I came in 2019 it was just okay. Last year in 2022 I was greatly disappointed. And this year was the worst of all. I brought my daughter for the first time and all she ate was bread and butter and broccoli, and buttered noodles for dinner every night. There were some good items the problem is 75% of the stuff is really not that good. The Italian station is really bad that pizza is horrible. Also I don't eat at the hot dog and hamburger station cuz I can get that any day in Denver Colorado. The stations in each corner of the buffet basically serve the same thing every night. There were some good things in those stations but I ended up eating basically the same thing every night. Breakfast is the same way. 20 years ago the selection was a wide variety of stuff and everything seemed to taste really good. There was lots of seafood and ceviche and that was lacking this time. I really love everything else about the place but I don't know if I can come back

  • Hotel review by Gabor

    Gabor

    Exceptional

    Excellent!

    Pros: The location, food and all services, the stuff is very kind
    Cons: We had 1622 US $ overpayment, Iberostar tells that this money must get back from Booking.com, they do not gave us any evidence or receipt about the payment.

  • Hotel review by David

    David

    Pleasant

    Pleasant

    Pros: Pool is amazing, drinks excellent, room very clean and comfortable.
    Cons: The food although good is very repetitive. Entertainment staff quite annoying at times, very loud at poolside to the point of painfully loud at times. Evening Entertainment when they had professional dancers good but other than that it is like being at a poor 80s butlins camp, karoke ranging from 4yr old to the vontrapp family and painful dances such as the macarena every night, they really need to up their ideas on an evening. Still enjoyable but needs a bit more imagination.

  • Hotel review by Ralph

    Ralph

    Wonderful

    Exceptional

  • Hotel review by Jayne

    Jayne

    Exceptional

    Great

    Pros: Loved the jungle aspect, it made things feel like there was a distance when the reality everything was close by. The staff were great and friendly and wanted to help even when things went wrong. The resort was incredibly clean.
    Cons: The sports bar, very uninviting. It was too hot and lacking atmosphere.

  • Hotel review by Anonymous

    Anonymous

    Exceptional

    Exceptional

    Pros: The beach
    Cons: I was told about a free massage think it was for my birthday which we told the check in team about. By the time I realized it was for a timeshare member club meeting to get the massage.

  • Hotel review by Nancy

    Nancy

    Wonderful

    Exceptional

  • Hotel review by Maily

    Maily

    Poor

    not very happy and Mot enjoyable. my kids have nothing to do besides swimming and eating. The food was okay.

    Pros: nice beach
    Cons: my room. very hot. not enough ac. Electricity was turned off twice while Im in the shower. my room was not clean. moldy smell. poor customer service.

  • Hotel review by Maily

    Maily

    Poor

    Poor

  • Hotel review by Shere

    Shere

    Very Good

    It was an ok stay.

    Pros: I liked the entry foyer, our room was decent it was a remodeled room. I liked the wildlife around the resort. The massage was really nice. Frank was really friendly, Maria gave the presentation, she was friendly as well.
    Cons: Restaurants were not open on certain nights only four restaurants to choose from, which required reservations which was almost impossible to do. The seaweed in the beach was so gross. Upon check in the staff bombarded us to listen to a timeshare presentation. All this before we even got to the room. Air conditioning was not working properly. Ticket placed but still not better. The food choices in the buffet could have been way better. We went off the resort to get better food. Entertainment was not good. We would find ourselves turning in early. No disco.

  • Hotel review by Nancy

    Nancy

    Wonderful

    We had a fun and relaxing vacation with family, lots to do!

    Pros: We loved the pool, beach with lots of seating and umbrellas, the staff was always friendly . The pool bar was one of our favorite spots. we loved the jungle paths with all of the wildlife, very well maintained . The fire show on the beach was amazing! The buffet was always very good, we tried 4 of the restaurants, the Japanese was our favorite.
    Cons: We would have liked the entertainment to start a little earlier

  • Hotel review by Gabrielle

    Gabrielle

    Wonderful

    Exceptional

  • Hotel review by Giorgia

    Giorgia

    Very Good

    Really great holiday, would go there again

    Pros: great beach and pool area, snacks and drinks provided during the day and amazing quality and variety of food at the buffet for breakfast lunch and dinner. Activities are organised all through day and evening with no pressure to take part, my children loved Star camp and the foam party was great fun. Yoga on the beach at sunrise is top
    Cons: Beds were on the small side and not too comfortable - but the room was spacious and clean - also really appreciated the balcony and air conditioning not shooting directly on the beds

  • Hotel review by Mike

    Mike

    Wonderful

    all inclusive resort and fun place

    Pros: Beach, free programs like yoga, also buffet restaurants

  • Hotel review by Donald

    Donald

    Exceptional

    We had a very good time !

    Pros: We enjoyed the buffet for breakfast and dinner everyday of our stay !
    Cons: Everything was delicious, no complaints! Very relaxing and enjoyable!

  • Hotel review by Kevin

    Kevin

    Wonderful

    Grat family vacation with a jungle vibe surrounded by nature and nice white sands.

    Pros: We came for a family vacation and did just dad. We enjoyed the ammenuities, the kids club was great for our 4 year old son to join, they even helped him with being more comfortable in the deep pool (with floaties and under supervision). The "jungle" gardens and animals in these made for great entertainment ofr our son and a nice way of wandering from the pool to the main restaurant. The food was good and we stuck to the main buffet for dinner instead of booking A la carte dinners as the offering was quite similar and more flexible when trying to feed young kids. Offerings ranged from typical mexican dishes to suchi, pasta, seafood and freshly grilled meats and fish. The drinks were tasty, normal bottom shelf cocktails, freshly made on the spot. A premium package is available as an upgrade, but we weren't drinking that much to make it worth while.
    Cons: There's a bit of pool-side lounger hogging by people claiming them in the morning and then disappearing with said loungers remaining empty for long periods. Normal thing to expect, more an issue of other guests rather than the hotel. Not sure why I took notice to it, but their pizza dough was a bit on the heavy side, either needed more yeast, longer proving or something else. It's not bad, just somehow I feel it could be made thinner or lighter.

  • Hotel review by Loma

    Loma

    Exceptional

    Exceptional

    Pros: beautiful jungle vibes and friendly environment
    Cons: beds were hard needed more late night drinking activities

  • Hotel review by Mark

    Mark

    Exceptional

    Perfect

  • Hotel review by Carolina

    Carolina

    Exceptional

    Exceptional stay at Iberostar Quetzal - loved every minute of it!

    Pros: Food was outstanding in the buffets, animation and staff at the hotel were friendly and attentive. We really enjoyed our stay at Iberostar Quetzal and hope to come back in the future.
    Cons: We stayed initially in a upgraded room with seaview which we loved, then we got back to our original booked room because we were not able to extend. This room was obviously not as good but we also liked it, the only bad thing of this room was the lack of sockets next to the bed and in general in the bedroom - which if you think it about positively, helps you to disconnect before sleeping - so not a big deal for us.

  • Hotel review by Zsuzsa

    Zsuzsa

    Exceptional

    Unique hotel in Playa del Carmen

    Pros: - dining options (buffet, restaurants, variety) are absolutely amazing - the complete jungle style of the hotel with animals (monkeys, peacocks, flamingos, iguanas) - activities around the pool (games, music, dance, aquafit, foam party) - drinking water is provided through wall fountain - high qaulity furnitures in the common rooms (restaurants, bars, lobby)
    Cons: - staff at reception could be more friendly and polite - rooms can be dark because of thick trees