Hyatt Place Roanoke Airport/Valley View Mall

  • 5040 Valley View Blvd North , Roanoke, Virginia 24012
  • 5040 Valley View Blvd North , Roanoke, Virginia - 24012
  • 855-516-1090
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Outstanding value on upcoming dates.
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Room, 2 Double Beds (High Floor)
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2 Double Beds

892 sq feet


Layout of Room, 2 Double Beds (High Floor) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, unspecified sofa bed, and desk; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Sofa-bed size
  • Phone
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Housekeeping - by request
Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
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1 King Bed

892 sq feet


Layout of Room, 1 King Bed, Accessible, Bathtub - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, unspecified sofa bed, and desk; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Sofa-bed size
  • Phone
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Housekeeping - by request
  • Bathtub only
Room, 1 Double Bed, Accessible, Bathtub
Room, 1 Double Bed, Accessible, Bathtub
View room details and amenities View details & amenities
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1 Double Bed

Layout of Room, 1 Double Bed, Accessible, Bathtub - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, unspecified sofa bed, and desk; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Sofa-bed size
  • Phone
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Housekeeping - by request
Room, 1 King Bed (High Floor)
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Check savings and offers!

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1 King Bed

892 sq feet


Layout of Room, 1 King Bed (High Floor) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, unspecified sofa bed, and desk; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Sofa-bed size
  • Phone
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Housekeeping - by request
Room, 1 King Bed, Accessible
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1 King Bed

Layout of Room, 1 King Bed, Accessible - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, unspecified sofa bed, and desk; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Sofa-bed size
  • Phone
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Housekeeping - by request
Room, Multiple Beds
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2 Double Beds and 1 Double Sofa Bed

892 sq feet


Layout of Room, Multiple Beds - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, unspecified sofa bed, and desk; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Sofa-bed size
  • Phone
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Housekeeping - by request
Standard Room, 1 King Bed with Sofa bed
Standard Room, 1 King Bed with Sofa bed
View room details and amenities View details & amenities
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Check savings and offers!

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1 King Bed and 1 Double Sofa Bed

892 sq feet


Layout of Standard Room, 1 King Bed with Sofa bed - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Iron/ironing board, unspecified sofa bed, and desk; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Sofa-bed size
  • Phone
  • Room Linens provided
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • Complimentary cribs/infant beds
  • TV
  • TV - Satellite Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Housekeeping - by request
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hyatt Place Roanoke Airport/Valley View Mall Hotel

Hotel Location & Nearby Attractions

Located in Roanoke, Hyatt Place Roanoke Airport/Valley View Mall is in the suburbs, a 1-minute drive from Valley View Mall and 6 minutes from St. Andrews Catholic Church. This hotel is 3.9 mi (6.2 km) from O. Winston Link Museum and 3.9 mi (6.2 km) from Roanoke Visitor Center.

Popular Hotel Amenities and Features

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite at Gallery Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/café. A complimentary buffet breakfast is included.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Pet Policy for Hyatt Place Roanoke Airport/Valley View Mall
If you are thinking of bringing your pet and want to know if pets are allowed at Hyatt Place Roanoke Airport/Valley View Mall, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Roanoke Airport/Valley View Mall are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 22
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are compulsory at the property
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Roanoke Airport/Valley View Mall Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Internet
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
  • Long term parking - Free
Parking Services
  • RV, bus & truck parking - Free
Pool Facilities
  • Indoor pool
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Café or Coffee shop
  • Snack bar & deli
Transportation Services
  • Airport shuttle - Free

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hyatt Place Roanoke Airport/Valley View Mall - Roanoke, Virginia Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Valley View Mall - 0.9 km / 0.5 mi
St. Andrews Catholic Church - 5.9 km / 3.6 mi
O. Winston Link Museum - 6.2 km / 3.9 mi
Roanoke Visitor Center - 6.2 km / 3.9 mi
Berglund Center - 6.3 km / 3.9 mi
Taubman Museum of Art - 6.4 km / 4 mi
Hopkins Planetarium - 6.5 km / 4.1 mi
City Market Building - 6.5 km / 4.1 mi
Mill Mountain Theater - 6.5 km / 4.1 mi
Center in the Square - 6.5 km / 4.1 mi
Science Museum of Western Virginia - 6.5 km / 4.1 mi
Harrison Museum of African-American Culture - 6.5 km / 4.1 mi
History Museum of Western Virginia - 6.5 km / 4.1 mi
Art Museum of Western Virginia - 6.5 km / 4.1 mi
Roanoke Pinball Museum - 6.6 km / 4.1 mi

The preferred airport for Hyatt Place Roanoke Airport/Valley View Mall is Roanoke Regional Airport (ROA) - 3.7 km / 2.3 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Roanoke, Virginia Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Hyatt Place Roanoke Airport/Valley View Mall?

Yes, parking is available free of cost at the Hyatt Place Roanoke Airport/Valley View Mall. This is one of the hotels in Roanoke with Free Parking.

Does this property have a swimming pool?

Yes, Hyatt Place Roanoke Airport/Valley View Mall has a hotel pool.

What is the check-in policy?

The checking times for Hyatt Place Roanoke Airport/Valley View Mall are between 3:00 PM and midnight. The minimum age to check-in is 18.

What is the check-out time?

This Hyatt Place Roanoke Airport/Valley View Mall's check-out time is 12:00 PM.

What brand is Hyatt Place Roanoke Airport/Valley View Mall?

Hyatt Place Roanoke Airport/Valley View Mall is a part of Hyatt Place Hotels.

What is the street address for Hyatt Place Roanoke Airport/Valley View Mall?

The address for Hyatt Place Roanoke Airport/Valley View Mall is 5040 Valley View Blvd North, Roanoke, Virginia 24012

What is the price for tonight?

Based on recent averages, the price for tonight can start at 134.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 134 per night.

How many guest rooms are at Hyatt Place Roanoke Airport/Valley View Mall?

The Hyatt Place Roanoke Airport/Valley View Mall has a total of 126 guest rooms.

How many floors does the Hyatt Place Roanoke Airport/Valley View Mall have?

This Roanoke hotel has 6 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around HYATT PLACE ROANOKE AIRPORT/VALLEY VIEW MALL?

HYATT PLACE ROANOKE AIRPORT/VALLEY VIEW MALL is within minutes from Valley View Mall - 0.9 km / 0.5 mi , St. Andrews Catholic Church - 5.9 km / 3.6 mi and O. Winston Link Museum - 6.2 km / 3.9 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hyatt Place Roanoke Airport/Valley View Mall Reviews Summary

UserOttavio
8/10
 
Very Good
Pros: great matress
UserJennifer
9/10
 
Wonderful
Pros: Cleanliness and proximity
Cons: Rather hard beds and only serving take and go breakfast. But overall nice place to stay.
UserDarrell
5/10
 
Fair
Pros: Staff was friendly. Internet was good.
Cons: Overpriced, beds uncomfortable, out of eggs, sausage and biscuits for breakfast (and no hot breakfast), hallways were dirty. Did not honor coupon code for wedding (called and was told it was overbooked).
UserVerified Hotel Guest
8/10
 
Very Good
Pros: good location
Cons: ran out of towels
UserStanley
8/10
 
Very Good
Pros: Very pet-friendly but the did charge extra
UserRebecca
10/10
 
Exceptional
Pros: The customer service provided by the Front Desk was awesome!!
UserAmy
7/10
 
Good
Pros: Ease to and from the highway with many restaurant options.
Cons: They charged $75 for my one dog for one night stay. That is almost how much o paid for the entire room. That needs to be disclosed when reserving the room.
UserEric
10/10
 
Exceptional
Pros: Love it
Cons: No issues
UserSuzanne
9/10
 
Wonderful
Pros: The room was large with a king bed, sectional sofa and desk. A large screen TV that could be angled for the couch or bed.
Cons: Breakfast was limited due to COVID-19 but was sufficient to eat if you can do basic.
UserEric
10/10
 
Exceptional
Pros: Quiet location!!!!
Cons: All good!!!!!
UserCody
10/10
 
Exceptional
Pros: The shuttle service!
Cons: N/a
UserDelores
9/10
 
Wonderful
Pros: Convenient to my location for what I was doing for this area
Cons: Ask if they sold pain Meds for headaches, lady at from State No in a nasty way and never offered anything else
UserVerified Hotel Guest
3/10
 
Poor
Pros: The pool was very nice! Great location.
Cons: Staff was very rude
UserJeanne
5/10
 
Fair
Cons: The furniture and carpet seemed old and shabby. It wasn’t clean. The garbage cans did not have plastic bag liners so there were gross stains on the garbage can from whomever stayed in the room before us.
UserHo Yan
5/10
 
Fair
Cons: dirty. stains everywhere in the room....there are some vomit-leftover-like stuff on the trash can....
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: I liked the way the room was layed out and having the 2 separate areas divided off like it was that way if one person is laying down trying to rest you can simply go over into the "living area" where you wont be right on top of them keeping them awake.
Cons: kept having issues with my room key not working. it was like it wouldn't read it even after getting new keys made etc.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The front stagg during the day were so lond and helpful.
Cons: There was a large group of loud guests. When asking the front desk about it there was nothing done. I was woken at 130am with yelling and running in the halls. On my hall and on the floor above me. Also, there was a shooting at 3am in the parking lot.
UserJeremy
9/10
 
Wonderful
Pros: Always a relaxing place to stay for the night when driving through the state.
Cons: We had to switch rooms because of a smoker nearby. The staff searched for the offending room, but this was apparently the second day it occurred.
UserDebra
10/10
 
Exceptional
Pros: Very clean and very professional staff
Cons: Nothing
UserJohn
10/10
 
Exceptional
Pros: THE STAFF IS WONDERFUL HERE ... THROUGH ALL THIS VIRUS CRAZYNESS ..... THANKS TO YOU ALL
Cons: ABSOLUTELY NOT ... SUCH A WONDERFUL PLACE. JJN
 
Hotel Location & Nearby Attractions

Located in Roanoke, Hyatt Place Roanoke Airport/Valley View Mall is in the suburbs, a 1-minute drive from Valley View Mall and 6 minutes from St. Andrews Catholic Church. This hotel is 3.9 mi (6.2 km) from O. Winston Link Museum and 3.9 mi (6.2 km) from Roanoke Visitor Center.

Popular Hotel Amenities and Features

Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite at Gallery Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/café. A complimentary buffet breakfast is included.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 126 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Pet Policy for Hyatt Place Roanoke Airport/Valley View Mall
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hyatt Place Roanoke Airport/Valley View Mall, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Roanoke Airport/Valley View Mall are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 22
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are compulsory at the property
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Roanoke Airport/Valley View Mall Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Internet
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
  • Long term parking - Free
Parking Services
  • RV, bus & truck parking - Free
Pool Facilities
  • Indoor pool
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Café or Coffee shop
  • Snack bar & deli
Transportation Services
  • Airport shuttle - Free

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

Distances are displayed to the nearest 0.1 mile and kilometer.

Valley View Mall - 0.9 km / 0.5 mi
St. Andrews Catholic Church - 5.9 km / 3.6 mi
O. Winston Link Museum - 6.2 km / 3.9 mi
Roanoke Visitor Center - 6.2 km / 3.9 mi
Berglund Center - 6.3 km / 3.9 mi
Taubman Museum of Art - 6.4 km / 4 mi
Hopkins Planetarium - 6.5 km / 4.1 mi
City Market Building - 6.5 km / 4.1 mi
Mill Mountain Theater - 6.5 km / 4.1 mi
Center in the Square - 6.5 km / 4.1 mi
Science Museum of Western Virginia - 6.5 km / 4.1 mi
Harrison Museum of African-American Culture - 6.5 km / 4.1 mi
History Museum of Western Virginia - 6.5 km / 4.1 mi
Art Museum of Western Virginia - 6.5 km / 4.1 mi
Roanoke Pinball Museum - 6.6 km / 4.1 mi

The preferred airport for Hyatt Place Roanoke Airport/Valley View Mall is Roanoke Regional Airport (ROA) - 3.7 km / 2.3 mi

User
Ottavio
 
8/10
Very Good
Pros: great matress
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Jennifer
 
9/10
Wonderful
Pros: Cleanliness and proximity
Cons: Rather hard beds and only serving take and go breakfast. But overall nice place to stay.
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Darrell
 
5/10
Fair
Pros: Staff was friendly. Internet was good.
Cons: Overpriced, beds uncomfortable, out of eggs, sausage and biscuits for breakfast (and no hot breakfast), hallways were dirty. Did not honor coupon code for wedding (called and was told it was overbooked).
User
Verified Hotel Guest
 
8/10
Very Good
Pros: good location
Cons: ran out of towels
User
Stanley
 
8/10
Very Good
Pros: Very pet-friendly but the did charge extra
User
Rebecca
 
10/10
Exceptional
Pros: The customer service provided by the Front Desk was awesome!!
User
Amy
 
7/10
Good
Pros: Ease to and from the highway with many restaurant options.
Cons: They charged $75 for my one dog for one night stay. That is almost how much o paid for the entire room. That needs to be disclosed when reserving the room.
User
Eric
 
10/10
Exceptional
Pros: Love it
Cons: No issues
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Suzanne
 
9/10
Wonderful
Pros: The room was large with a king bed, sectional sofa and desk. A large screen TV that could be angled for the couch or bed.
Cons: Breakfast was limited due to COVID-19 but was sufficient to eat if you can do basic.
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Eric
 
10/10
Exceptional
Pros: Quiet location!!!!
Cons: All good!!!!!
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Cody
 
10/10
Exceptional
Pros: The shuttle service!
Cons: N/a
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Delores
 
9/10
Wonderful
Pros: Convenient to my location for what I was doing for this area
Cons: Ask if they sold pain Meds for headaches, lady at from State No in a nasty way and never offered anything else
User
Verified Hotel Guest
 
3/10
Poor
Pros: The pool was very nice! Great location.
Cons: Staff was very rude
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Jeanne
 
5/10
Fair
Cons: The furniture and carpet seemed old and shabby. It wasn’t clean. The garbage cans did not have plastic bag liners so there were gross stains on the garbage can from whomever stayed in the room before us.
User
Ho Yan
 
5/10
Fair
Cons: dirty. stains everywhere in the room....there are some vomit-leftover-like stuff on the trash can....
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: I liked the way the room was layed out and having the 2 separate areas divided off like it was that way if one person is laying down trying to rest you can simply go over into the "living area" where you wont be right on top of them keeping them awake.
Cons: kept having issues with my room key not working. it was like it wouldn't read it even after getting new keys made etc.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The front stagg during the day were so lond and helpful.
Cons: There was a large group of loud guests. When asking the front desk about it there was nothing done. I was woken at 130am with yelling and running in the halls. On my hall and on the floor above me. Also, there was a shooting at 3am in the parking lot.
User
Jeremy
 
9/10
Wonderful
Pros: Always a relaxing place to stay for the night when driving through the state.
Cons: We had to switch rooms because of a smoker nearby. The staff searched for the offending room, but this was apparently the second day it occurred.
User
Debra
 
10/10
Exceptional
Pros: Very clean and very professional staff
Cons: Nothing
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John
 
10/10
Exceptional
Pros: THE STAFF IS WONDERFUL HERE ... THROUGH ALL THIS VIRUS CRAZYNESS ..... THANKS TO YOU ALL
Cons: ABSOLUTELY NOT ... SUCH A WONDERFUL PLACE. JJN