Hyatt Place Richmond/Arboretum

  • 201 Arboretum Place , Richmond, Virginia 23236
  • 201 Arboretum Place , Richmond, Virginia - 23236
  • 855-516-1090
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Room, 2 Double Beds
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2 Double Beds

420 sq feet


Layout of Room, 2 Double Beds - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV, premium channels, and MP3 dock

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Premium bedding and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Free local calls, queen sofa bed, and iron/ironing board

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Sitting area (Separate)
  • Sofa-bed
  • docking station for MP3
Room, 1 King Bed (Specialty)
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1 King Bed

420 sq feet


Layout of Room, 1 King Bed (Specialty) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV, premium channels, and MP3 dock

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Premium bedding and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Free local calls, queen sofa bed, and iron/ironing board

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Sitting area (Separate)
  • Sofa-bed
  • docking station for MP3
Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
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1 King Bed

484 sq feet


Layout of Room, 1 King Bed, Accessible, Bathtub - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV, premium channels, and MP3 dock

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Premium bedding and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub, designer toiletries, and a hair dryer

Extra Features - Free local calls, queen sofa bed, and iron/ironing board

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Sitting area (Separate)
  • Sofa-bed
  • docking station for MP3
Standard Room, 1 King Bed
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1 King Bed

420 sq feet


Layout of Standard Room, 1 King Bed - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV, premium channels, and MP3 dock

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Premium bedding and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Free local calls, queen sofa bed, and iron/ironing board

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Sitting area (Separate)
  • Sofa-bed
  • docking station for MP3
Room, 2 Double Beds (Specialty)
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Double Beds

420 sq feet


Layout of Room, 2 Double Beds (Specialty) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV, premium channels, and MP3 dock

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Premium bedding and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer

Extra Features - Free local calls, queen sofa bed, and iron/ironing board

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • AC / In-room climate control
  • Premium bedding
  • Sitting area (Separate)
  • Sofa-bed
  • docking station for MP3
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hyatt Place Richmond/Arboretum Hotel

Hotel Location & Nearby Attractions

With a stay at Hyatt Place Richmond/Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Greater Richmond Convention Center. This hotel is 9.5 mi (15.2 km) from Broad Street and 7.6 mi (12.2 km) from Virginia Museum of Fine Arts.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access and a television in a common area.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel features 1100 square feet (102 square meters) of event facilities. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite at Bakery Cafe, a café which features a bar/lounge. Dining is also available at the coffee shop/café. A complimentary buffet breakfast is included.

Renovations

The following facilities are closed seasonally each year. They will be closed from October 12 to May 24:

  • Swimming pool

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 127 guestrooms featuring refrigerators and MP3 docking stations. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Pet Policy for Hyatt Place Richmond/Arboretum
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hyatt Place Richmond/Arboretum, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Richmond/Arboretum are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 22
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Richmond/Arboretum Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
  • Conference space size : feet -
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Café or Coffee shop

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hyatt Place Richmond/Arboretum - Richmond, Virginia Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Putt-Putt Fun Center - 2.4 km / 1.5 mi
Chesterfield Towne Center - 4.5 km / 2.8 mi
Rockwood Park - 7.8 km / 4.8 mi
Stony Point Fashion Park - 9.4 km / 5.9 mi
South of the James Market - 10.6 km / 6.6 mi
University of Richmond Stadium - 11 km / 6.8 mi
Byrd Theater - 11.6 km / 7.2 mi
University of Richmond - 11.6 km / 7.2 mi
Robious Landing Park - 11.7 km / 7.3 mi
Country Club of Virginia - 11.8 km / 7.3 mi
Byrd Park - 11.9 km / 7.4 mi
Virginia Museum of Fine Arts - 12.2 km / 7.6 mi
Carytown - 12.3 km / 7.6 mi
Belle Isle - 12.6 km / 7.9 mi
Virginia Historical Society - 12.7 km / 7.9 mi

The preferred airport for Hyatt Place Richmond/Arboretum is Richmond Intl. Airport (RIC) - 30 km / 18.7 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Richmond, Virginia Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Hyatt Place Richmond/Arboretum?

Yes, parking is available free of cost at the Hyatt Place Richmond/Arboretum. This is one of the hotels in Richmond with Free Parking.

Does this property have a swimming pool?

Yes, Hyatt Place Richmond/Arboretum has a hotel pool.

What is the check-in policy?

The checking times for Hyatt Place Richmond/Arboretum are between 3:00 PM and 6:00 AM.

What is the check-out time?

This Hyatt Place Richmond/Arboretum's check-out time is 12:00 PM.

What brand is Hyatt Place Richmond/Arboretum?

Hyatt Place Richmond/Arboretum is a part of Hyatt Place Hotels.

What is the street address for Hyatt Place Richmond/Arboretum?

The address for Hyatt Place Richmond/Arboretum is 201 Arboretum Place, Richmond, Virginia 23236

What is the price for tonight?

Based on recent averages, the price for tonight can start at 155.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 155 per night.

How many guest rooms are at Hyatt Place Richmond/Arboretum?

The Hyatt Place Richmond/Arboretum has a total of 127 guest rooms.

How many floors does the Hyatt Place Richmond/Arboretum have?

This Richmond hotel has 6 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around HYATT PLACE RICHMOND/ARBORETUM?

HYATT PLACE RICHMOND/ARBORETUM is within minutes from Putt-Putt Fun Center - 2.4 km / 1.5 mi , Chesterfield Towne Center - 4.5 km / 2.8 mi and Rockwood Park - 7.8 km / 4.8 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Hyatt Place Richmond/Arboretum Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hyatt Place Richmond/Arboretum Reviews Summary

UserCharles
10/10
 
Exceptional
Pros: Quiet and clean
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: The location was close to the highway and shops.
Cons: Due to Covid, they didn't have daily housekeeping and encouraged guests to leave dirty bedding and trash in the hallway for pickup so I had to see that every time I opened the door to leave the room. Also, the other guests were very noisy.
UserKevin
8/10
 
Very Good
Pros: Conveinent place and location with nearby places to visit. Not many restaurants nearby.
Cons: The airconditioning was very noisy. Would of complained, but I travel with noise cancelling ear buds.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: n
Cons: none
UserStephanie
9/10
 
Wonderful
Pros: Location close to everything. Staff was very nice and accommodating. Overall a very nice hotel.
Cons: There were several loud and rowdy groups staying in the hotel. They were up all hours in the elevators, slamming doors, and playing in the hallway. Also, didn't like that there was no bathtub.
UserGeorge
8/10
 
Very Good
Pros: The complimentary breakfast is very good. Rooms are spacious.
Cons: We have stayed at this hotel on several occasions when visiting in Richmond. We have always enjoyed the stay, but on this occasion there was a serious ant problem in our room, which made the stay a little uncomfortable.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Very good breakfast menu choices and very tasty food. Staff kept things well stocked and the area clean. Staff at reception desk were pleasant to deal with. Special kudos to hotel employee who helped me find my Hyatt rewards account info.
Cons: Bed was located too close to the AC unit. The fan and compressor were quite noisy and disturbed my sleep whenever they started up. Shower room door marred on both sides. Overall appearance says the rooms need to be refurbished and new heat/AC installed.
UserVerified Hotel Guest
5/10
 
Fair
Pros: room lay out and location
Cons: attitude of manager day of check in. pool was out of service. no explanation or apology for incorrect info on web site.
UserDan
6/10
 
Pleasant
Pros: staff helpful
Cons: pool broken and not very inviting anyway. Hallway on sixth floor stunk of smoke as did my first room.kind run down . Not up to standards of previous hyatt place properties. Its always my first choice . Disappointed for first time.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Location
Cons: The room was a bit tired. Bathroom cleanliness was an issue. Shower door refused to close fully, so water sprayed all over the floor. Wasn't impressed that the hotel permitted guests to drink out front sitting in the driveway entrance - kind of redneck.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Inferior in all aspects. Room was dirty, in desperate need of an upgrade. Mattress was clearly years old, sunken in the middle with no support. Front desk reception was cold. There was nothing Hyatt-like about this experience.
UserVerified Hotel Guest
9/10
 
Wonderful
Cons: That it only had an outdoor pool
 
Hotel Location & Nearby Attractions

With a stay at Hyatt Place Richmond/Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Greater Richmond Convention Center. This hotel is 9.5 mi (15.2 km) from Broad Street and 7.6 mi (12.2 km) from Virginia Museum of Fine Arts.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless Internet access and a television in a common area.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel features 1100 square feet (102 square meters) of event facilities. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite at Bakery Cafe, a café which features a bar/lounge. Dining is also available at the coffee shop/café. A complimentary buffet breakfast is included.

Renovations

The following facilities are closed seasonally each year. They will be closed from October 12 to May 24:

  • Swimming pool

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 127 guestrooms featuring refrigerators and MP3 docking stations. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.

Pet Policy for Hyatt Place Richmond/Arboretum
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hyatt Place Richmond/Arboretum, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Richmond/Arboretum are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 22
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Richmond/Arboretum Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
  • Conference space size : feet -
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Café or Coffee shop

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

Distances are displayed to the nearest 0.1 mile and kilometer.

Putt-Putt Fun Center - 2.4 km / 1.5 mi
Chesterfield Towne Center - 4.5 km / 2.8 mi
Rockwood Park - 7.8 km / 4.8 mi
Stony Point Fashion Park - 9.4 km / 5.9 mi
South of the James Market - 10.6 km / 6.6 mi
University of Richmond Stadium - 11 km / 6.8 mi
Byrd Theater - 11.6 km / 7.2 mi
University of Richmond - 11.6 km / 7.2 mi
Robious Landing Park - 11.7 km / 7.3 mi
Country Club of Virginia - 11.8 km / 7.3 mi
Byrd Park - 11.9 km / 7.4 mi
Virginia Museum of Fine Arts - 12.2 km / 7.6 mi
Carytown - 12.3 km / 7.6 mi
Belle Isle - 12.6 km / 7.9 mi
Virginia Historical Society - 12.7 km / 7.9 mi

The preferred airport for Hyatt Place Richmond/Arboretum is Richmond Intl. Airport (RIC) - 30 km / 18.7 mi

User
Charles
 
10/10
Exceptional
Pros: Quiet and clean
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: The location was close to the highway and shops.
Cons: Due to Covid, they didn't have daily housekeeping and encouraged guests to leave dirty bedding and trash in the hallway for pickup so I had to see that every time I opened the door to leave the room. Also, the other guests were very noisy.
User
Kevin
 
8/10
Very Good
Pros: Conveinent place and location with nearby places to visit. Not many restaurants nearby.
Cons: The airconditioning was very noisy. Would of complained, but I travel with noise cancelling ear buds.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: n
Cons: none
User
Stephanie
 
9/10
Wonderful
Pros: Location close to everything. Staff was very nice and accommodating. Overall a very nice hotel.
Cons: There were several loud and rowdy groups staying in the hotel. They were up all hours in the elevators, slamming doors, and playing in the hallway. Also, didn't like that there was no bathtub.
User
George
 
8/10
Very Good
Pros: The complimentary breakfast is very good. Rooms are spacious.
Cons: We have stayed at this hotel on several occasions when visiting in Richmond. We have always enjoyed the stay, but on this occasion there was a serious ant problem in our room, which made the stay a little uncomfortable.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Very good breakfast menu choices and very tasty food. Staff kept things well stocked and the area clean. Staff at reception desk were pleasant to deal with. Special kudos to hotel employee who helped me find my Hyatt rewards account info.
Cons: Bed was located too close to the AC unit. The fan and compressor were quite noisy and disturbed my sleep whenever they started up. Shower room door marred on both sides. Overall appearance says the rooms need to be refurbished and new heat/AC installed.
User
Verified Hotel Guest
 
5/10
Fair
Pros: room lay out and location
Cons: attitude of manager day of check in. pool was out of service. no explanation or apology for incorrect info on web site.
User
Dan
 
6/10
Pleasant
Pros: staff helpful
Cons: pool broken and not very inviting anyway. Hallway on sixth floor stunk of smoke as did my first room.kind run down . Not up to standards of previous hyatt place properties. Its always my first choice . Disappointed for first time.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Location
Cons: The room was a bit tired. Bathroom cleanliness was an issue. Shower door refused to close fully, so water sprayed all over the floor. Wasn't impressed that the hotel permitted guests to drink out front sitting in the driveway entrance - kind of redneck.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Inferior in all aspects. Room was dirty, in desperate need of an upgrade. Mattress was clearly years old, sunken in the middle with no support. Front desk reception was cold. There was nothing Hyatt-like about this experience.
User
Verified Hotel Guest
 
9/10
Wonderful
Cons: That it only had an outdoor pool