Hyatt Place Charlotte Airport/Lake Pointe

  • 4119 South Stream Boulevard , Charlotte, North Carolina 28217
  • 4119 South Stream Boulevard , Charlotte, North Carolina - 28217
  • 855-516-1090
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Room, 1 King Bed
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1 King Bed

350 sq feet


Layout of Room, 1 King Bed - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible, low-height counter and sink, and raised toilet seat

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Complimentary cribs/infant beds
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Shower only
  • Pay movies
  • Wheelchair accessible
  • Pet-friendly room
  • Toothbrush and toothpaste available on request
  • Down comforter
Room, 1 King Bed (High Floor)
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1 King Bed

350 sq feet


Layout of Room, 1 King Bed (High Floor) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible, low-height counter and sink, and raised toilet seat

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Complimentary cribs/infant beds
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Shower only
  • Pay movies
  • Wheelchair accessible
  • Pet-friendly room
  • Toothbrush and toothpaste available on request
  • Down comforter
Room, 2 Double Beds (High Floor)
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2 Double Beds

350 sq feet


Layout of Room, 2 Double Beds (High Floor) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible, low-height counter and sink, and raised toilet seat

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Complimentary cribs/infant beds
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Pay movies
  • Wheelchair accessible
  • Pet-friendly room
  • Toothbrush and toothpaste available on request
  • Down comforter
Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
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1 King Bed

350 sq feet


Layout of Room, 1 King Bed, Accessible, Bathtub - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub, designer toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height counters and sink, raised toilet seat, and wheelchair accessible

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Complimentary cribs/infant beds
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Shower only
  • Pay movies
  • Bathtub only
  • Wheelchair accessible
  • Pet-friendly room
  • Toothbrush and toothpaste available on request
  • Down comforter
Room, 2 Double Beds
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2 Double Beds

350 sq feet


Layout of Room, 2 Double Beds - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible, low-height counter and sink, and raised toilet seat

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Shower-tub combination
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Complimentary cribs/infant beds
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Pay movies
  • Wheelchair accessible
  • Pet-friendly room
  • Toothbrush and toothpaste available on request
  • Down comforter
Room, 1 King Bed, Accessible (Roll-In Shower)
Room, 1 King Bed, Accessible (Roll-In Shower)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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1 King Bed

350 sq feet


Layout of Room, 1 King Bed, Accessible (Roll-In Shower) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, a down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and iron/ironing board; free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Low-height counters and sink, raised toilet seat, wheelchair accessible, and roll-in shower

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Complimentary cribs/infant beds
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Roll in shower
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Sofa-bed
  • Shower only
  • Pay movies
  • Wheelchair accessible
  • Toothbrush and toothpaste available on request
  • Down comforter
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hyatt Place Charlotte Airport/Lake Pointe Hotel

Hotel Location & Nearby Attractions

Located in Charlotte, Hyatt Place Charlotte Airport/Lake Pointe is in the business district, within a 5-minute drive of Renaissance Park and Billy Graham Library. This hotel is 4.9 mi (7.9 km) from Charlotte Premium Outlets and 5.9 mi (9.5 km) from Charlotte Convention Center.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and a television in a common area.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Renovations

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Hyatt Place Charlotte Airport/Lake Pointe
If you are thinking of bringing your pet and want to know if pets are allowed at Hyatt Place Charlotte Airport/Lake Pointe, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Charlotte Airport/Lake Pointe are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 23
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless check-in is available
Masks are compulsory at the property
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Charlotte Airport/Lake Pointe Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
  • Conference Facilities
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
General Amenities
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Common area water dispenser
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Common area microwave
Internet
  • Computer station
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Luggage storage facilities
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • Terrace on property
Outdoor
  • TV in common areas
  • Outdoor furniture
Parking Services
  • Self parking - Free
  • Uncovered parking
  • Long term parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Swimming pool
  • Pool umbrellas
  • Pool sun chaise loungers
  • Outdoor pool - Seasonal
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Snack bar & deli
  • Coffee & tea in common areas
  • Number of bars & lounges -
  • Number of coffee shops & cafes -
  • Number of restaurants -
Transportation Services
  • Airport shuttle - Free

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hyatt Place Charlotte Airport/Lake Pointe - Charlotte, North Carolina Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

York Road Community Park - 1.8 km / 1.1 mi
Renaissance Park - 1.9 km / 1.2 mi
Charlotte Regional Farmers Market - 2.5 km / 1.5 mi
Billy Graham Library - 2.6 km / 1.6 mi
United States Citizenship and Immigration Services office - 3.1 km / 1.9 mi
Carolinas Aviation Museum - 4.9 km / 3.1 mi
Charlotte Premium Outlets - 7.9 km / 4.9 mi
Bryant Park - 7.9 km / 4.9 mi
Park Road Park - 9 km / 5.6 mi
TopGolf - 9.1 km / 5.6 mi
Latta Park - 9.2 km / 5.7 mi
Wing Haven Garden and Bird Sanctuary - 9.5 km / 5.9 mi
Charlotte Convention Center - 9.5 km / 5.9 mi
Harvey B. Gantt Center for African-American Arts + Culture - 9.5 km / 5.9 mi
Mint Museum Uptown - 9.6 km / 5.9 mi

The nearest airports are:
Charlotte-Douglas International Airport (CLT) - 9.2 km / 5.7 mi
Concord, NC (USA-Concord Regional) - 34.9 km / 21.7 mi

The preferred airport for Hyatt Place Charlotte Airport/Lake Pointe is Charlotte-Douglas International Airport (CLT).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Charlotte, North Carolina Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Hyatt Place Charlotte Airport/Lake Pointe?

Yes, parking is available free of cost at the Hyatt Place Charlotte Airport/Lake Pointe. This is one of the hotels in Charlotte with Free Parking.

Does this property have a swimming pool?

Yes, Hyatt Place Charlotte Airport/Lake Pointe has a hotel pool.

What is the check-in policy?

The checking times for Hyatt Place Charlotte Airport/Lake Pointe are between 3:00 PM and 1:00 AM.

What is the check-out time?

This Hyatt Place Charlotte Airport/Lake Pointe's check-out time is 12:00 PM.

What brand is Hyatt Place Charlotte Airport/Lake Pointe?

Hyatt Place Charlotte Airport/Lake Pointe is a part of Hyatt Place Hotels.

What is the street address for Hyatt Place Charlotte Airport/Lake Pointe?

The address for Hyatt Place Charlotte Airport/Lake Pointe is 4119 South Stream Boulevard, Charlotte, North Carolina 28217

What is the price for tonight?

Based on recent averages, the price for tonight can start at 118.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 118 per night.

How many guest rooms are at Hyatt Place Charlotte Airport/Lake Pointe?

The Hyatt Place Charlotte Airport/Lake Pointe has a total of 122 guest rooms.

How many floors does the Hyatt Place Charlotte Airport/Lake Pointe have?

This Charlotte hotel has 6 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around HYATT PLACE CHARLOTTE AIRPORT/LAKE POINTE?

HYATT PLACE CHARLOTTE AIRPORT/LAKE POINTE is within minutes from York Road Community Park - 1.8 km / 1.1 mi , Renaissance Park - 1.9 km / 1.2 mi and Charlotte Regional Farmers Market - 2.5 km / 1.5 mi

Which the best airport near HYATT PLACE CHARLOTTE AIRPORT/LAKE POINTE?

The preferred airport for Hyatt Place Charlotte Airport/Lake Pointe is Charlotte-Douglas International Airport (CLT). The airport is conveniently located when visiting this Charlotte hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hyatt Place Charlotte Airport/Lake Pointe Reviews Summary

UserAffirminc
6/10
 
Pleasant
Cons: Not enough space for our clothes and bathroom space.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The staff was very friendly and as accommodating as they could be.
Cons: Unfortunately there is one major issue that caused us to have to leave the hotel. When we got into bed I noticed a strong smell of urine. I removed the sheet and the mattress pad and discovered that the mattress was damp and it was obviously urine.
UserRasheed
9/10
 
Wonderful
Pros: Everything was excellent!
Cons: No
UserMartha
10/10
 
Exceptional
Pros: Was quite satisfied with the Hyatt experience in every way. Am thinking Hyatt will be my "go to" choice after last two great experiences! Loved the living area!
Cons: Did not have microwave
UserSabrina
6/10
 
Pleasant
Cons: My grand daughter left her iPad in the room and it was stolen
UserLisa
10/10
 
Exceptional
Pros: I like the room it was very comfortable.
Cons: No
UserJesenia
3/10
 
Poor
Pros: The breakfast was ok and the shower head water pressure was good.
Cons: The hotel was extremely dirty. Our shower curtain was black with mold. The Wallpaper/ paint was peeling.The carpets were stained and so were the bases of the beds. Room had a mildew smell. The ac made loud noises all night long.
UserVerified Hotel Guest
3/10
 
Poor
Pros: Shuttle to airport
Cons: Room smelled musty. Bath was moldy. I refuse to be show there. Items in room broken. Not a good place to stay.
UserJohn
10/10
 
Exceptional
Pros: Very clean, well maintained. Staff knowledgable, well trained and helpful. Airport shuttle service was perfect. I left to early to mention the breakfast.
Cons: No
UserVerified Hotel Guest
6/10
 
Pleasant
Cons: The shower wasn¿t cleaned properly (mildew, etc)
UserVerified Hotel Guest
7/10
 
Good
Pros: Close to airport and staff was outstanding
Cons: The bathroom was rundown and grout in shower was missing in several spots so it was definitely not sanitary
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Location
Cons: Not very good on the assistance of handicapped guest
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The staff was very friendly and accommodating.
UserMatt
9/10
 
Wonderful
Pros: Spacious rooms, friendly staff.
Cons: Location hard to find at night, tucked behind a restaurant at an office park.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Room was clean and spacious. Staff members were very helpful. Breakfast was good? Prepackaged but good. Will definitely stay there again.
Cons: N/A
UserVerified Hotel Guest
2/10
 
Poor
Pros: Staff were accommodating.
Cons: Hotel had cockroaches.
UserJerome
10/10
 
Exceptional
Pros: Location to airport. Price was reasonable. Room was clean. Food delivery was available.
Cons: Everything was great
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The room layout!
Cons: Coffee pot not available!
UserVerified Hotel Guest
5/10
 
Fair
Pros: The staff was awesome
Cons: Rooms very outdated. We had No air circulation, ac would not work fully would regularly stop working. There was so much dust in the room. We would sneeze a lot. Questioning if anyone stayed there last 2 weeks.
UserWillie
8/10
 
Very Good
Pros: Good location, decent breakfast.
Cons: I wish it would have been made known that the pool wasn¿t open but I suppose that¿s pretty much everywhere.
 
Hotel Location & Nearby Attractions

Located in Charlotte, Hyatt Place Charlotte Airport/Lake Pointe is in the business district, within a 5-minute drive of Renaissance Park and Billy Graham Library. This hotel is 4.9 mi (7.9 km) from Charlotte Premium Outlets and 5.9 mi (9.5 km) from Charlotte Convention Center.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and a television in a common area.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Renovations

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Hyatt Place Charlotte Airport/Lake Pointe
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hyatt Place Charlotte Airport/Lake Pointe, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Charlotte Airport/Lake Pointe are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 23
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless check-in is available
Masks are compulsory at the property
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Charlotte Airport/Lake Pointe Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
  • Conference Facilities
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
General Amenities
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Common area water dispenser
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Common area microwave
Internet
  • Computer station
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Luggage storage facilities
  • Safe deposit box at front desk
  • Free news papers in lobby
Outdoor
  • Terrace on property
Outdoor
  • TV in common areas
  • Outdoor furniture
Parking Services
  • Self parking - Free
  • Uncovered parking
  • Long term parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Swimming pool
  • Pool umbrellas
  • Pool sun chaise loungers
  • Outdoor pool - Seasonal
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Snack bar & deli
  • Coffee & tea in common areas
  • Number of bars & lounges -
  • Number of coffee shops & cafes -
  • Number of restaurants -
Transportation Services
  • Airport shuttle - Free

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

Distances are displayed to the nearest 0.1 mile and kilometer.

York Road Community Park - 1.8 km / 1.1 mi
Renaissance Park - 1.9 km / 1.2 mi
Charlotte Regional Farmers Market - 2.5 km / 1.5 mi
Billy Graham Library - 2.6 km / 1.6 mi
United States Citizenship and Immigration Services office - 3.1 km / 1.9 mi
Carolinas Aviation Museum - 4.9 km / 3.1 mi
Charlotte Premium Outlets - 7.9 km / 4.9 mi
Bryant Park - 7.9 km / 4.9 mi
Park Road Park - 9 km / 5.6 mi
TopGolf - 9.1 km / 5.6 mi
Latta Park - 9.2 km / 5.7 mi
Wing Haven Garden and Bird Sanctuary - 9.5 km / 5.9 mi
Charlotte Convention Center - 9.5 km / 5.9 mi
Harvey B. Gantt Center for African-American Arts + Culture - 9.5 km / 5.9 mi
Mint Museum Uptown - 9.6 km / 5.9 mi

The nearest airports are:
Charlotte-Douglas International Airport (CLT) - 9.2 km / 5.7 mi
Concord, NC (USA-Concord Regional) - 34.9 km / 21.7 mi

The preferred airport for Hyatt Place Charlotte Airport/Lake Pointe is Charlotte-Douglas International Airport (CLT).

User
Affirminc
 
6/10
Pleasant
Cons: Not enough space for our clothes and bathroom space.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The staff was very friendly and as accommodating as they could be.
Cons: Unfortunately there is one major issue that caused us to have to leave the hotel. When we got into bed I noticed a strong smell of urine. I removed the sheet and the mattress pad and discovered that the mattress was damp and it was obviously urine.
User
Rasheed
 
9/10
Wonderful
Pros: Everything was excellent!
Cons: No
User
Martha
 
10/10
Exceptional
Pros: Was quite satisfied with the Hyatt experience in every way. Am thinking Hyatt will be my "go to" choice after last two great experiences! Loved the living area!
Cons: Did not have microwave
User
Sabrina
 
6/10
Pleasant
Cons: My grand daughter left her iPad in the room and it was stolen
User
Lisa
 
10/10
Exceptional
Pros: I like the room it was very comfortable.
Cons: No
User
Jesenia
 
3/10
Poor
Pros: The breakfast was ok and the shower head water pressure was good.
Cons: The hotel was extremely dirty. Our shower curtain was black with mold. The Wallpaper/ paint was peeling.The carpets were stained and so were the bases of the beds. Room had a mildew smell. The ac made loud noises all night long.
User
Verified Hotel Guest
 
3/10
Poor
Pros: Shuttle to airport
Cons: Room smelled musty. Bath was moldy. I refuse to be show there. Items in room broken. Not a good place to stay.
User
John
 
10/10
Exceptional
Pros: Very clean, well maintained. Staff knowledgable, well trained and helpful. Airport shuttle service was perfect. I left to early to mention the breakfast.
Cons: No
User
Verified Hotel Guest
 
6/10
Pleasant
Cons: The shower wasn¿t cleaned properly (mildew, etc)
User
Verified Hotel Guest
 
7/10
Good
Pros: Close to airport and staff was outstanding
Cons: The bathroom was rundown and grout in shower was missing in several spots so it was definitely not sanitary
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Location
Cons: Not very good on the assistance of handicapped guest
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The staff was very friendly and accommodating.
User
Matt
 
9/10
Wonderful
Pros: Spacious rooms, friendly staff.
Cons: Location hard to find at night, tucked behind a restaurant at an office park.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Room was clean and spacious. Staff members were very helpful. Breakfast was good? Prepackaged but good. Will definitely stay there again.
Cons: N/A
User
Verified Hotel Guest
 
2/10
Poor
Pros: Staff were accommodating.
Cons: Hotel had cockroaches.
User
Jerome
 
10/10
Exceptional
Pros: Location to airport. Price was reasonable. Room was clean. Food delivery was available.
Cons: Everything was great
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The room layout!
Cons: Coffee pot not available!
User
Verified Hotel Guest
 
5/10
Fair
Pros: The staff was awesome
Cons: Rooms very outdated. We had No air circulation, ac would not work fully would regularly stop working. There was so much dust in the room. We would sneeze a lot. Questioning if anyone stayed there last 2 weeks.
User
Willie
 
8/10
Very Good
Pros: Good location, decent breakfast.
Cons: I wish it would have been made known that the pool wasn¿t open but I suppose that¿s pretty much everywhere.