Hyatt Place Charlotte Airport/Lake Pointe

  • 4119 South Stream Boulevard , Charlotte, North Carolina 28217
  • 4119 South Stream Boulevard , Charlotte, North Carolina - 28217
  • 855-516-1090
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Room, 1 King Bed
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1 King Bed

350 sq feet


Layout of Room, 1 King Bed - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - A down duvet, blackout drapes/curtains, and linens

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Raised toilet seat, low-height counter and sink, and wheelchair accessible

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
  • Pet-friendly room
  • Down comforter
Room, 1 King Bed (High Floor)
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1 King Bed

350 sq feet


Layout of Room, 1 King Bed (High Floor) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - A down duvet, blackout drapes/curtains, and linens

Restrooms & Showers - Private bathroom, shower, designer toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and iron/ironing board

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Raised toilet seat, low-height counter and sink, and wheelchair accessible

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
  • Pet-friendly room
  • Down comforter
Room, 2 Double Beds (High Floor)
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2 Double Beds

350 sq feet


Layout of Room, 2 Double Beds (High Floor) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - A down duvet, blackout drapes/curtains, and linens

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and iron/ironing board

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Raised toilet seat, low-height counter and sink, and wheelchair accessible

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
  • Pet-friendly room
  • Down comforter
Room, 1 King Bed, Accessible, Bathtub
Room, 1 King Bed, Accessible, Bathtub
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1 King Bed

350 sq feet


Layout of Room, 1 King Bed, Accessible, Bathtub - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - A down duvet, blackout drapes/curtains, and linens

Restrooms & Showers - Private bathroom, bathtub, designer toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and iron/ironing board

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Raised toilet seat, wheelchair accessible, and low-height counter and sink

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
  • Pet-friendly room
  • Down comforter
Room, 2 Double Beds
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2 Double Beds

350 sq feet


Layout of Room, 2 Double Beds - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - A down duvet, blackout drapes/curtains, and linens

Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer

Extra Features - Safe, double sofa bed, and iron/ironing board

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Raised toilet seat, low-height counter and sink, and wheelchair accessible

Non-Smoking, pet friendly

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Sofa-bed size
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Room Linens provided
  • Toilet paper
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Toilet Seat Raised
  • Low height counters and sink
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Sitting area (Separate)
  • Pay movies
  • Wheelchair accessible
  • Pet-friendly room
  • Down comforter
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hyatt Place Charlotte Airport/Lake Pointe Hotel

Hotel Location & Nearby Attractions

Located in Charlotte, Hyatt Place Charlotte Airport/Lake Pointe is in the business district, within a 5-minute drive of Renaissance Park and Billy Graham Library. This hotel is 4.9 mi (7.9 km) from Charlotte Premium Outlets and 5.7 mi (9.2 km) from Bank of America Stadium.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and a television in a common area.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Renovations

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:

  • Swimming pool

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Hyatt Place Charlotte Airport/Lake Pointe
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hyatt Place Charlotte Airport/Lake Pointe, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Charlotte Airport/Lake Pointe are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 23
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
gap period enforced between guest stays 24 hours
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless check-in is available
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Charlotte Airport/Lake Pointe Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
General Amenities
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Common area water dispenser
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Common area microwave
Internet
  • Computer station
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Luggage storage facilities
  • Safe deposit box at front desk
Lobby Level Services
  • Free news papers in lobby
Outdoor
  • TV in common areas
  • Outdoor furniture
Parking Services
  • Self parking - Free
  • Long term parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Swimming pool
  • Pool umbrellas
  • Pool sun chaise loungers
  • Outdoor pool - Seasonal
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Restaurant
  • Coffee & tea in common areas
  • Café or Coffee shop
Transportation Services
  • Airport shuttle - Free

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hyatt Place Charlotte Airport/Lake Pointe - Charlotte, North Carolina Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Renaissance Park - 1.9 km / 1.2 mi
Charlotte Regional Farmers Market - 2.2 km / 1.4 mi
United States Citizenship and Immigration Services office - 3.1 km / 1.9 mi
Carolinas Aviation Museum - 4.9 km / 3.1 mi
Billy Graham Library - 2.6 km / 1.6 mi
Charlotte Premium Outlets - 7.9 km / 4.9 mi
Bryant Park - 7.9 km / 4.9 mi
Charlotte Trolley Powerhouse Museum - 8.5 km / 5.3 mi
Park Road Park - 9 km / 5.6 mi
Latta Park - 9.2 km / 5.7 mi
Bank of America Stadium - 9.2 km / 5.7 mi
Harvey B. Gantt Center for African-American Arts + Culture - 9.5 km / 5.9 mi
Bechtler Museum of Modern Art - 9.6 km / 6 mi
Romare Bearden Park - 9.7 km / 6 mi
BB & T Ballpark - 9.7 km / 6 mi

The nearest airports are:
Charlotte-Douglas Intl. Airport (CLT) - 9.2 km / 5.7 mi
Concord, NC (USA-Concord Regional) - 34.9 km / 21.7 mi

The preferred airport for Hyatt Place Charlotte Airport/Lake Pointe is Charlotte-Douglas Intl. Airport (CLT).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Charlotte, North Carolina Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Hyatt Place Charlotte Airport/Lake Pointe?

Yes, parking is available free of cost at the Hyatt Place Charlotte Airport/Lake Pointe. This is one of the hotels in Charlotte with Free Parking.

Does this property have a swimming pool?

Yes, Hyatt Place Charlotte Airport/Lake Pointe has a hotel pool.

What is the check-in policy?

The checking times for Hyatt Place Charlotte Airport/Lake Pointe are between 3:00 PM and 1:00 AM.

What is the check-out time?

This Hyatt Place Charlotte Airport/Lake Pointe's check-out time is 12:00 PM.

What brand is Hyatt Place Charlotte Airport/Lake Pointe?

Hyatt Place Charlotte Airport/Lake Pointe is a part of Hyatt Place Hotels.

What is the street address for Hyatt Place Charlotte Airport/Lake Pointe?

The address for Hyatt Place Charlotte Airport/Lake Pointe is 4119 South Stream Boulevard, Charlotte, North Carolina 28217

What is the price for tonight?

Based on recent averages, the price for tonight can start at 118.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 118 per night.

How many guest rooms are at Hyatt Place Charlotte Airport/Lake Pointe?

The Hyatt Place Charlotte Airport/Lake Pointe has a total of 122 guest rooms.

How many floors does the Hyatt Place Charlotte Airport/Lake Pointe have?

This Charlotte hotel has 6 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around HYATT PLACE CHARLOTTE AIRPORT/LAKE POINTE?

HYATT PLACE CHARLOTTE AIRPORT/LAKE POINTE is within minutes from Renaissance Park - 1.9 km / 1.2 mi , Charlotte Regional Farmers Market - 2.2 km / 1.4 mi and United States Citizenship and Immigration Services office - 3.1 km / 1.9 mi

Which the best airport near HYATT PLACE CHARLOTTE AIRPORT/LAKE POINTE?

The preferred airport for Hyatt Place Charlotte Airport/Lake Pointe is Charlotte-Douglas Intl. Airport (CLT). The airport is conveniently located when visiting this Charlotte hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Hyatt Place Charlotte Airport/Lake Pointe Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hyatt Place Charlotte Airport/Lake Pointe Reviews Summary

UserDori
10/10
 
Exceptional
Pros: Room was clean and roomy. The staff were amazing!! Hotel employe especially assisted with issues I was having printing out work agenda.  Hotel employee was helpful too. Staff was pleasant, helpful and calm. Special shout out to terrific great custo
Cons: Nothing
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: There was al lot of room to move around in.
Cons: The first room they gave us was not cleaned at all, but the second room was cleaned for us.
UserJo
10/10
 
Exceptional
Pros: Staff was helpful and friendly .
Cons: Limited menu selections. That is fairly standard. More tv stations.
UserVerified Hotel Guest
5/10
 
Fair
Pros: The layout of the room was nice and spacious
Cons: Dirty towels left in the room. Toilet seat wasn’t attached right. Shower curtain rod was broken. Shuttle service only went until 9:00am.
UserVerified Hotel Guest
7/10
 
Good
Pros: Quick check in
Cons: It was rather warm in the hall way and t rooms Ice buckets was a little dusty but overall not too bad
UserVerified Hotel Guest
2/10
 
Poor
Pros: The staff were very nice however they appeared to be short staffed due to decreased reservations (Covid 19). One person was doing the job of several people.
Cons: We were surprised at how old/dirty the hotel was. We asked to change rooms twice because there was hair or stains on the bed. The elevator was disgusting. The TV in the room did not work well and was an old model. Bed was uncomfortable. Didn’t fee
UserVeronica
5/10
 
Fair
Pros: Staff when we had to get another room.
Cons: The air was not working in our room and it was dusty.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: The hotel rooms are well-sized, the staff a dream and the experience an overall A.
Cons: I enjoyed all aspects of this location. No complaints.
UserBrittany
1/10
 
Very Poor
Cons: I had to change my room THREE times due to the AC not working. After my 3rd room it still didn't work. I was so frustrated i just went to sleep. I tried to get my money back and couldn't... Very disappointed
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Large room, very clean and had lounging couch. Excellent breakfast and staff were friendly. Fast check in & out. Good location and area felt safe.
Cons: Missed Microwave
UserBrett
7/10
 
Good
Pros: The young lady that checked us in.
Cons: Yes, the setup of the room, the TV was in an awkward place and there was only one. It was what they called a suite, we couldnt watch 2 different shows and watching from the living room was very uncomfortable.
UserAva
5/10
 
Fair
Pros: The room was clean and spacious.
Cons: I booked the Airport location and was relocated to this location. The hotel itself was fine but I needed to be located closer to the airport. This review is actually for the airport location that was booked but I did not stay there.
UserHakim
10/10
 
Exceptional
Pros: The Location was very good
Cons: The bathroom was too too small, thanks.
UserDonna
9/10
 
Wonderful
Pros: The location and very helpful staff.
Cons: There were some very obnoxious guests on our floor that made it very noisy at times.
UserHarry
10/10
 
Exceptional
Pros: Very comfortable and clean. Good breakfast
Cons: Nothing
UserLetisha
10/10
 
Exceptional
Pros: The hotel was clean. Our bed was comfy.
Cons: One of the elevators was out of service.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: The staff was awesome. Friendliest ever.
Cons: Some guest on the first floor was smoking pot so much it filled up the entire Kinney and elevators with the smell. The odor lasted for 2 days.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Extremely friendly staff, and the best continental breakfast I've ever had at a hotel.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: I liked how the room had a sofa to lounge on. The hotel staff was very accommodating.
Cons: No nothing.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The rooms were very large with the exception of the bathroom which was small. It was our first stay with the pups in a pet friendly hotel and I would stay at this hotel again! Breakfast was delicious. Staff was extremely helpful. Wonderful experience!
Cons: Bathrooms are small.
 
Hotel Location & Nearby Attractions

Located in Charlotte, Hyatt Place Charlotte Airport/Lake Pointe is in the business district, within a 5-minute drive of Renaissance Park and Billy Graham Library. This hotel is 4.9 mi (7.9 km) from Charlotte Premium Outlets and 5.7 mi (9.2 km) from Bank of America Stadium.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless Internet access and a television in a common area.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available on request).

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Renovations

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:

  • Swimming pool

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 122 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Hyatt Place Charlotte Airport/Lake Pointe
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hyatt Place Charlotte Airport/Lake Pointe, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hyatt Place Charlotte Airport/Lake Pointe are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 23
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
gap period enforced between guest stays 24 hours
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless check-in is available
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hyatt Place Charlotte Airport/Lake Pointe Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
General Amenities
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Common area water dispenser
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Common area microwave
Internet
  • Computer station
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Luggage storage facilities
  • Safe deposit box at front desk
Lobby Level Services
  • Free news papers in lobby
Outdoor
  • TV in common areas
  • Outdoor furniture
Parking Services
  • Self parking - Free
  • Long term parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
  • Swimming pool
  • Pool umbrellas
  • Pool sun chaise loungers
  • Outdoor pool - Seasonal
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Restaurant
  • Coffee & tea in common areas
  • Café or Coffee shop
Transportation Services
  • Airport shuttle - Free

About Hyatt Place Hotels Brand Hotels

Hyatt Place, a brand of Hyatt Hotels Corporation, flawlessly merging innovation, style and an all-week, round-the-clock convenience to build a seamless stay with the comforts we all deserve. Each and every traveler has endured the much-dreaded apathy from other hotels: standing at a counter waiting for the clerk to get done with data entry; it gets tiresome, and sometimes the feeling of not being welcomed is seriously lacking.

What’s also glaring in the world of hospitality are the principles of human-centered design; the human in this context is the traveler. There are many good stories of excellent customer services provided by the Hyatt Hotels, one in particular is the Hyatt Place. Hyatt Place, one of the Hyatt Hotels brands, understands fully well that the human empathy is very, very much important to the world. And this they apply into their business, garnering more and more guests everyday, in various locations.

When it comes to hiring their staff, Hyatt Place focuses more on personality, technical skill comes second. The company is now considering new front-desk experience that will truly work in each of its brands. At Hyatt Place, not only clerks serve drinks; time is a precious commodity too, which they will give to the guests who checked in.

Distances are displayed to the nearest 0.1 mile and kilometer.

Renaissance Park - 1.9 km / 1.2 mi
Charlotte Regional Farmers Market - 2.2 km / 1.4 mi
United States Citizenship and Immigration Services office - 3.1 km / 1.9 mi
Carolinas Aviation Museum - 4.9 km / 3.1 mi
Billy Graham Library - 2.6 km / 1.6 mi
Charlotte Premium Outlets - 7.9 km / 4.9 mi
Bryant Park - 7.9 km / 4.9 mi
Charlotte Trolley Powerhouse Museum - 8.5 km / 5.3 mi
Park Road Park - 9 km / 5.6 mi
Latta Park - 9.2 km / 5.7 mi
Bank of America Stadium - 9.2 km / 5.7 mi
Harvey B. Gantt Center for African-American Arts + Culture - 9.5 km / 5.9 mi
Bechtler Museum of Modern Art - 9.6 km / 6 mi
Romare Bearden Park - 9.7 km / 6 mi
BB & T Ballpark - 9.7 km / 6 mi

The nearest airports are:
Charlotte-Douglas Intl. Airport (CLT) - 9.2 km / 5.7 mi
Concord, NC (USA-Concord Regional) - 34.9 km / 21.7 mi

The preferred airport for Hyatt Place Charlotte Airport/Lake Pointe is Charlotte-Douglas Intl. Airport (CLT).

User
Dori
 
10/10
Exceptional
Pros: Room was clean and roomy. The staff were amazing!! Hotel employe especially assisted with issues I was having printing out work agenda.  Hotel employee was helpful too. Staff was pleasant, helpful and calm. Special shout out to terrific great custo
Cons: Nothing
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: There was al lot of room to move around in.
Cons: The first room they gave us was not cleaned at all, but the second room was cleaned for us.
User
Jo
 
10/10
Exceptional
Pros: Staff was helpful and friendly .
Cons: Limited menu selections. That is fairly standard. More tv stations.
User
Verified Hotel Guest
 
5/10
Fair
Pros: The layout of the room was nice and spacious
Cons: Dirty towels left in the room. Toilet seat wasn’t attached right. Shower curtain rod was broken. Shuttle service only went until 9:00am.
User
Verified Hotel Guest
 
7/10
Good
Pros: Quick check in
Cons: It was rather warm in the hall way and t rooms Ice buckets was a little dusty but overall not too bad
User
Verified Hotel Guest
 
2/10
Poor
Pros: The staff were very nice however they appeared to be short staffed due to decreased reservations (Covid 19). One person was doing the job of several people.
Cons: We were surprised at how old/dirty the hotel was. We asked to change rooms twice because there was hair or stains on the bed. The elevator was disgusting. The TV in the room did not work well and was an old model. Bed was uncomfortable. Didn’t fee
User
Veronica
 
5/10
Fair
Pros: Staff when we had to get another room.
Cons: The air was not working in our room and it was dusty.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: The hotel rooms are well-sized, the staff a dream and the experience an overall A.
Cons: I enjoyed all aspects of this location. No complaints.
User
Brittany
 
1/10
Very Poor
Cons: I had to change my room THREE times due to the AC not working. After my 3rd room it still didn't work. I was so frustrated i just went to sleep. I tried to get my money back and couldn't... Very disappointed
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Large room, very clean and had lounging couch. Excellent breakfast and staff were friendly. Fast check in & out. Good location and area felt safe.
Cons: Missed Microwave
User
Brett
 
7/10
Good
Pros: The young lady that checked us in.
Cons: Yes, the setup of the room, the TV was in an awkward place and there was only one. It was what they called a suite, we couldnt watch 2 different shows and watching from the living room was very uncomfortable.
User
Ava
 
5/10
Fair
Pros: The room was clean and spacious.
Cons: I booked the Airport location and was relocated to this location. The hotel itself was fine but I needed to be located closer to the airport. This review is actually for the airport location that was booked but I did not stay there.
User
Hakim
 
10/10
Exceptional
Pros: The Location was very good
Cons: The bathroom was too too small, thanks.
User
Donna
 
9/10
Wonderful
Pros: The location and very helpful staff.
Cons: There were some very obnoxious guests on our floor that made it very noisy at times.
User
Harry
 
10/10
Exceptional
Pros: Very comfortable and clean. Good breakfast
Cons: Nothing
User
Letisha
 
10/10
Exceptional
Pros: The hotel was clean. Our bed was comfy.
Cons: One of the elevators was out of service.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: The staff was awesome. Friendliest ever.
Cons: Some guest on the first floor was smoking pot so much it filled up the entire Kinney and elevators with the smell. The odor lasted for 2 days.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Extremely friendly staff, and the best continental breakfast I've ever had at a hotel.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: I liked how the room had a sofa to lounge on. The hotel staff was very accommodating.
Cons: No nothing.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The rooms were very large with the exception of the bathroom which was small. It was our first stay with the pups in a pet friendly hotel and I would stay at this hotel again! Breakfast was delicious. Staff was extremely helpful. Wonderful experience!
Cons: Bathrooms are small.
Special rates available by phone for
Charlotte
Call Now: (844) 656-1783