Exceptional

Highly recommandable

Pros: Design, Restaurant, Location, Hospitality

Great hotel with top notch...

Pros: Breakfast and staff were excellent. Everyone at the hotel was great and very friendly

Cons: The only thing that I did not like was we were not able to use the roof top bar. They said it did not open until June but the weather was so nice at least let us go and relax on the roof. But in all honesty this was very minor. Hotel was excellent.

Exceptional

Great accomodation

Pros: Cleanness, design and the room view

Cons: Couldn’t access the rooftop

Passable

Good

BED BUGS/ PARASITES IN HOTEL...

Cons: Parasites/ Bed Bugs in Bed - DONT GO THERE!!! After telling the concierge they only laughed at us! (How arrogant!!) We immediately left into a new hotel. Nobody was taking it seriously, so we involved both German Association for Hotels as well as the German Bureau of Veterinar & Hygiene.

Exceptional

Exceptional

Superb

Exceptional

Exceptional

Wonderful stay in my favourite...

Pros: Everything. Can not fault the hotel. I never sit on a bar but did as they had a DJ playing grest mixinh. Loved it all

Cons: Just a bit too dark esp at reception. I couldn’t read anything.

Exceptional

Beautiful place but a bit...

Pros: Beautiful building and interior design throughout the hotel and location is very handy. Lovely luxury touches including Maison Margiela towels and robes. Bed matress very comfy. Handy location near a main train station and a tonne of shops. 12pm check out time is great

Cons: Can be a little noisy in the rooms with trains running all night (which you get used to) and the club nights running in hotel bar you can hear (harder to get used to). Staff can seems a little abrasive. There was a deposit of €400 taken upon check in which was a lot more than expected. I couldn’t see any mention of this on the booking. So ensure this won’t interfere with your money for your trip. They did let me split it into 2x 200 for 4 days. It’s extremely expensive for food and drinks which I guess one can assume in a 5 star hotel Tv and tv remote were very slow. The remote barely worked, had to press button multiple times for it to pick up signal. Volume/ sound settings is also very loud for bass and music, quiet vocals so you feel like you’ll be annoying your neighbour watching tv if you have anything at a volume above 10! I got a knock on door late at night saying they were room service when I hadn’t ordered room service (I asked through the door). I rang reception just to flag as the person knocking didn’t really apologise or explain they just walked away when I said no. Probably a genuine mistake of room number the person knocking should have been a bit more enthusiastic to apologise and explain as it was a bit unsettling in a room alone late at night (around 11pm. Only small glass bottles of water in room, should be big ones.

Superb

Pleasant

Exceptional

Pleasant

Pros: Coffe service on breakfast ıs very slov, after order 7-9 mınute lather come, but omet ıs comıng maxımum 4 mınutes:)

Cons: bar is after 00.00 ıs not brıng or order hot drınks!