Located in Flores, Hotel Villa Maya is on a lake, within a 15-minute drive of San Miguel & Tayazal and Cuevas de Ak'tun Kan. This family-friendly hotel is 3.4 mi (5.4 km) from Lake Petén Itzá and 7.1 mi (11.4 km) from Flores Dock.

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Make yourself at home in one of the 56 individually decorated guestrooms. Rooms have private balconies. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and desks.

If you are thinking of bringing your pet and want to know if pets are allowed at Hotel Villa Maya, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Villa Maya are listed below.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Professional property host/manager
• Gap period enforced between guest stays - 72 hours
• Contactless check-out is available
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Staff wears personal protective equipment
• Individually-wrapped food options are available for breakfast
• Masks are available to guests
• Individually-wrapped food options are available for lunch
• Contactless check-in is available
• Protective clothing is available to guests
• Gloves are available to guests
• No cribs (infant beds) available
• Commonly-touched surfaces are cleaned with disinfectant
• No elevators