When you stay at Hotel Rancho Encantado in Bacalar, you'll be on a lake, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This upscale hotel is 1.4 mi (2.3 km) from Polytechnic University of Bacalar and 2.1 mi (3.5 km) from Fort of San Felipe.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in Bacalar? This hotel has 1216 square feet (113 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Enjoy Mexican cuisine at Los Hechizos, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Make yourself at home in one of the 35 air-conditioned guestrooms. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and a turndown service, and housekeeping is provided daily.

If you are thinking of bringing your pet and want to know if pets are allowed at Hotel Rancho Encantado, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Rancho Encantado are listed below.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Shield between guests and staff in main contact areas
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Electrostatic spray is used for disinfection
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing
• No elevators
• Property does not require health documentation at check-in
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Commonly-touched surfaces are cleaned with disinfectant