Holiday Inn Express New Orleans - St Charles

  • 936 Saint Charles Avenue , New Orleans, Louisiana 70130
  • 936 Saint Charles Avenue , New Orleans, Louisiana - 70130
  • 855-516-1090
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Outstanding value on upcoming dates.
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Standard Room
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1 Twin Bed or 2 Twin Beds

Internet - Free WiFi

Entertainment - LCD television, cable channels, and iPod dock

Food & Drink - Refrigerator and coffee/tea maker

Sleep - Pillowtop bed and premium bedding

Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Practical - Free long-distance calls, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Smoking And Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Smoking and Non-Smoking
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Individually decorated
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Free long-distance calls
  • Free cribs/infant beds
  • Cable TV service
  • HDTV
  • Free WiFi
  • Desk
  • Premium bedding
  • iPod docking station
Room, 1 King Bed, Non Smoking (Leisure)
Room, 1 King Bed, Non Smoking (Leisure)
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1 King Bed

Internet - Free WiFi

Entertainment - LCD television, cable channels, and iPod dock

Food & Drink - Refrigerator and coffee/tea maker

Sleep - Pillowtop bed and premium bedding

Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Practical - Free long-distance calls, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Individually decorated
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Free long-distance calls
  • Free cribs/infant beds
  • Cable TV service
  • Non-Smoking
  • HDTV
  • Free WiFi
  • Desk
  • Premium bedding
  • iPod docking station
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
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2 Queen Beds

Internet - Free WiFi

Entertainment - LCD television, cable channels, and iPod dock

Food & Drink - Refrigerator and coffee/tea maker

Sleep - Pillowtop bed and premium bedding

Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Practical - Free long-distance calls, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Individually decorated
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Free long-distance calls
  • Free cribs/infant beds
  • Cable TV service
  • Non-Smoking
  • HDTV
  • Free WiFi
  • Desk
  • Premium bedding
  • iPod docking station
Room, 2 Queen Beds, Non Smoking
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2 Queen Beds

Internet - Free WiFi

Entertainment - LCD television, cable channels, and iPod dock

Food & Drink - Refrigerator and coffee/tea maker

Sleep - Pillowtop bed and premium bedding

Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Practical - Free long-distance calls, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Individually decorated
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Free long-distance calls
  • Free cribs/infant beds
  • Cable TV service
  • Non-Smoking
  • HDTV
  • Free WiFi
  • Desk
  • Premium bedding
  • iPod docking station
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
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1 Queen Bed

Internet - Free WiFi

Entertainment - LCD television, cable channels, and iPod dock

Food & Drink - Refrigerator and coffee/tea maker

Sleep - Pillowtop bed and premium bedding

Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Practical - Free long-distance calls, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Individually decorated
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Free long-distance calls
  • Free cribs/infant beds
  • Cable TV service
  • Non-Smoking
  • HDTV
  • Free WiFi
  • Desk
  • Premium bedding
  • iPod docking station
Room, 1 Queen Bed, Non Smoking
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1 Queen Bed

Internet - Free WiFi

Entertainment - LCD television, cable channels, and iPod dock

Food & Drink - Refrigerator and coffee/tea maker

Sleep - Pillowtop bed and premium bedding

Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Practical - Free long-distance calls, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Individually decorated
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Free long-distance calls
  • Free cribs/infant beds
  • Cable TV service
  • Non-Smoking
  • HDTV
  • Free WiFi
  • Desk
  • Premium bedding
  • iPod docking station
Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)
View room details and amenities View details & amenities
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1 King Bed

Internet - Free WiFi

Entertainment - LCD television, cable channels, and iPod dock

Food & Drink - Refrigerator and coffee/tea maker

Sleep - Pillowtop bed and premium bedding

Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Practical - Free long-distance calls, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Individually decorated
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Free long-distance calls
  • Free cribs/infant beds
  • Cable TV service
  • Non-Smoking
  • HDTV
  • Free WiFi
  • Desk
  • Premium bedding
  • iPod docking station
Room, 1 Queen Bed, Accessible, Bathtub (Mobility)
Room, 1 Queen Bed, Accessible, Bathtub (Mobility)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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1 Queen Bed

Internet - Free WiFi

Entertainment - LCD television, cable channels, and iPod dock

Food & Drink - Refrigerator and coffee/tea maker

Sleep - Pillowtop bed and premium bedding

Bathroom - Private bathroom, bathtub, free toiletries, and a hair dryer

Practical - Free long-distance calls, safe, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Refrigerator
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Iron/ironing board (on request)
  • Shower/tub combination
  • Individually decorated
  • Free local calls
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Free long-distance calls
  • Free cribs/infant beds
  • Cable TV service
  • Non-Smoking
  • HDTV
  • Free WiFi
  • Desk
  • Premium bedding
  • iPod docking station
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Holiday Inn Express New Orleans - St Charles Hotel

Hotel Location & Nearby Attractions

With a stay at Holiday Inn Express New Orleans - St Charles in New Orleans (Warehouse District), you'll be within a 5-minute walk of National World War II Museum and Magazine Street. This romantic hotel is 0.6 mi (1 km) from Ernest N. Morial Convention Center and 0.4 mi (0.6 km) from Lafayette Square.


Popular Hotel Amenities and Features

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.


Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.


Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is served daily.


Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 135 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.


Holiday Inn Express New Orleans - St Charles Hotel Amenities


  • Luggage storage
  • Elevator
  • ATM/banking
  • Hotel Concierge Services
  • Shared microwave
  • Street parking
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Local Tours & Ticket Assistance
  • Wheelchair accessible path of travel
  • Television in common areas
  • Accessible bathroom
  • Roll-in shower
  • One meeting room
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • In-room accessibility
  • Smoke-free property
  • Multilingual staff

About Holiday Inn Express Hotel By InterContinental Brand Hotels

The Holiday Inn Express Hotel is a part of the InterContinental Hotels Group family. It is a mid-priced hotel chain that caters to the “upper economy”. Tagged as an “express” hotel, it focuses on offering limited services at a reasonable price. The amenities are convenient and practical and target business travels and tourists on short-term stays. As of September 2018, there are 2,687 Holiday Inn Express hotels throughout the world with over 274,000 rooms.

The first Holiday Inn Express locations opened in the United States in 1991. By 1998, the brand created such an amazing campaign ad called “Stay Smart” which clicked and helped skyrocket the hotel’s success. Originally, the first few Holiday Inn Express properties were the no-frills type hotels. Newer Holiday Inn Express hotels now offer most of the amenities that its higher-end counterpart offers.

There are four hotels in the Holiday Inn family of brands. These include the Holiday Inn, Holiday Inn Express, Holiday Inn Resort, and Holiday Inn Club Vacations. The Holiday Inn Express is different from the other brands in its style. Typically, the hotels are built from corporate architectural stereotypes with each hotel consisting of 60 to 80 rooms and a mix of suites. The Express hotel chain has seen a huge success so much so that majority of the Holiday Inn Express hotels are either brand new or newly renovated. Holiday Inn Express hotels also differ in its location because the chain is typically positioned in suburbs and freeways.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Holiday Inn Express New Orleans - St Charles - New Orleans, Louisiana Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Contemporary Arts Center - 0.2 km / 0.1 mi
BECA Gallery - Bridge for Emerging Contemporary Art - 0.3 km / 0.2 mi
National World War II Museum - 0.3 km / 0.2 mi
Magazine Street - 0.4 km / 0.2 mi
Lafayette Square - 0.6 km / 0.4 mi
Louisiana Children's Museum - 0.6 km / 0.4 mi
Julia Street Cruise Terminal - 1 km / 0.6 mi
Ernest N. Morial Convention Center - 1 km / 0.6 mi
The Outlet Collection at Riverwalk - 1.1 km / 0.7 mi
Royal Street - 1.2 km / 0.7 mi
Canal Street - 1.3 km / 0.8 mi
Bourbon Street - 1.3 km / 0.8 mi
Decatur Street - 1.3 km / 0.8 mi
Smoothie King Center - 1.4 km / 0.9 mi
Audubon Insectarium - 1.4 km / 0.9 mi

The preferred airport for Holiday Inn Express New Orleans - St Charles is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24.3 km / 15.1 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for New Orleans, Louisiana Hotels

 
 

Helpful Info & FAQs

Is free wireless internet access available at this hotel?

Yes, Holiday Inn Express New Orleans - St Charles in New Orleans offers free WiFi access to guests.

Can you get free breakfast at this hotel?

Yes, complimentary breakfast is offered to guests staying at the Holiday Inn Express New Orleans - St Charles, New Orleans hotel. A good choice among New Orleans hotels with free breakfast.

What is the check-in policy?

The checking times for Holiday Inn Express New Orleans - St Charles are between 3:00 PM and 5:30 AM. The minimum age to check-in is 21.

What is the check-out time?

This Holiday Inn Express New Orleans - St Charles's check-out time is 11:00 AM.

What brand is Holiday Inn Express New Orleans - St Charles?

Holiday Inn Express New Orleans - St Charles is a part of Holiday Inn Express Hotel By InterContinental.

What is the street address for Holiday Inn Express New Orleans - St Charles?

The address for Holiday Inn Express New Orleans - St Charles is 936 Saint Charles Avenue, New Orleans, Louisiana 70130

What is the price for tonight?

Based on recent averages, the price for tonight can start at 95.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 95 per night.

Recommended landmarks, attractions or things to do around HOLIDAY INN EXPRESS NEW ORLEANS - ST CHARLES?

HOLIDAY INN EXPRESS NEW ORLEANS - ST CHARLES is within minutes from Contemporary Arts Center - 0.2 km / 0.1 mi , BECA Gallery - Bridge for Emerging Contemporary Art - 0.3 km / 0.2 mi and National World War II Museum - 0.3 km / 0.2 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Holiday Inn Express New Orleans - St Charles Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Holiday Inn Express New Orleans - St Charles Reviews Summary

UserKandi
6/10
 
Pleasant
Pros: the staff was absolutely amazing!
Cons: first room key would not work after 3 tries, they then gave us another room. this was on Thursday, and on Friday night we moved one of the stools from under the bedside table and found a syringe needle stuck into the floor, needless to say we were upset
UserVerified Hotel Guest
7/10
 
Good
Pros: Centrally located
Cons: No parking Room was muggy Phone did not work
UserAmber
10/10
 
Exceptional
Pros: The staff was amazing. They went above and beyond to make sure we had a good stay.
UserKevin
7/10
 
Good
Pros: Front Desk Staff
Cons: Changed names of hotel 2 days before I arrived and I could have stayed for free if I knew hotel was an IHG property. Full refund should be given. I manage an IHG Property in Illinois.
UserMargaret
9/10
 
Wonderful
Cons: Had a problem with the cable box. They checked it a couple times still continued to turn off. They were very nice just not able to solve problem.
UserLloyd
9/10
 
Wonderful
Pros: Manager was great
Cons: No parking
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Location and the bedding.
Cons: No really good parking options.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Location and cleanliness
Cons: Room too small staff at breakfast was rude
UserEdward
4/10
 
Disappointing
Pros: Room was big. Free breakfast.
Cons: Under construction. Should have been disclosed. Water in shower was not hot. Slow check in bc staff member did it know what she was doing. Modern finishes were poorly and cheaply done.
UserVerified Hotel Guest
5/10
 
Fair
Pros: Very clean! Close to the Superdome.
Cons: Room was very small with a window the size of a bathroom window. Bathroom door would not close and room door had to be slammed shut! Charges started adding up upon check in; extra $ for two double beds. Parking was expensive.
UserVerified Hotel Guest
2/10
 
Poor
Pros: The only good thing about the hotel was it's location.
Cons: I WOULD NEVER STAY AT THIS HOTEL AGAIN. FIRST,IS THERE IS NO PARKING! THERE IS ALSO NO VALET. YOU HAVE TO PAY $30 TO PARK IN A PARKING LOT BEHIND THE HOTEL. WE WERE ALSO CHARGED A $50 CLEANING FEE THAT WE WERE NOT TOLD ABOUT. THE SINK WAS STOPPED UP.
UserVerified Hotel Guest
3/10
 
Poor
Pros: The manager was extremely responsive and friendly.
Cons: It was under construction. Workers started at 7:00 am. Not much around it for restaurants and shopping.
UserKuei-Lan
9/10
 
Wonderful
Pros: The hotel offers breakfast.
Cons: The blind can't work and then fell down.
UserBrianna
1/10
 
Very Poor
Pros: The room was clean. That's the only nice thing I have to say about it
Cons: For one, the hotel was under construction. That was inconvenient. The parking with the hotel was $30 or $40 a night. I had booked a double or twin room. However when I got to there, I received a room with two twin beds pushed together to make a king.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Location and
Cons: Very much under construction for renovations.....and that was bad. No onsite free parking. Plan to spend an additional $30 or more in any New Orleans hotel and that stinks. This hotel will be nice once they are finished later in 2018.
UserVerified Hotel Guest
7/10
 
Good
Pros: The location was between the convention center and the French Quarter which was convenient.
Cons: It is a maze with the current construction. The room also only had hot water (no cold at all), but we didn't feel like going through the trouble of changing rooms so we did not mention it to management.
UserJavier
9/10
 
Wonderful
Pros: The hotel was very clean and the location was what I was looking for. The entire staff was friendly from the day we arrived and until the day we checked out.
Cons: The only thing maybe was that the hotel was being remodeled and somethings were in-between either being replaced or being installed. But other than that, no complaints on our end.
UserJustin
10/10
 
Exceptional
Pros: Good location. Quick check in. Nice room.
Cons: No
UserAlain
7/10
 
Good
Pros: Near of a streetcar station
Cons: The hotel is in renovation, very noisy, not clean, the room are very old
UserRandy
10/10
 
Exceptional
Pros: The staff was the best. Hotel employee was helpful and also gave great directions. The room were nice.
 

Amenities

  • Luggage storage
  • Elevator
  • ATM/banking
  • Hotel Concierge Services
  • Shared microwave
  • Street parking
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Local Tours & Ticket Assistance
  • Wheelchair accessible path of travel
  • Television in common areas
  • Accessible bathroom
  • Roll-in shower
  • One meeting room
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • In-room accessibility
  • Smoke-free property
  • Multilingual staff

About Holiday Inn Express Hotel By InterContinental Brand Hotels

The Holiday Inn Express Hotel is a part of the InterContinental Hotels Group family. It is a mid-priced hotel chain that caters to the “upper economy”. Tagged as an “express” hotel, it focuses on offering limited services at a reasonable price. The amenities are convenient and practical and target business travels and tourists on short-term stays. As of September 2018, there are 2,687 Holiday Inn Express hotels throughout the world with over 274,000 rooms.

The first Holiday Inn Express locations opened in the United States in 1991. By 1998, the brand created such an amazing campaign ad called “Stay Smart” which clicked and helped skyrocket the hotel’s success. Originally, the first few Holiday Inn Express properties were the no-frills type hotels. Newer Holiday Inn Express hotels now offer most of the amenities that its higher-end counterpart offers.

There are four hotels in the Holiday Inn family of brands. These include the Holiday Inn, Holiday Inn Express, Holiday Inn Resort, and Holiday Inn Club Vacations. The Holiday Inn Express is different from the other brands in its style. Typically, the hotels are built from corporate architectural stereotypes with each hotel consisting of 60 to 80 rooms and a mix of suites. The Express hotel chain has seen a huge success so much so that majority of the Holiday Inn Express hotels are either brand new or newly renovated. Holiday Inn Express hotels also differ in its location because the chain is typically positioned in suburbs and freeways.

Distances are displayed to the nearest 0.1 mile and kilometer.

Contemporary Arts Center - 0.2 km / 0.1 mi
BECA Gallery - Bridge for Emerging Contemporary Art - 0.3 km / 0.2 mi
National World War II Museum - 0.3 km / 0.2 mi
Magazine Street - 0.4 km / 0.2 mi
Lafayette Square - 0.6 km / 0.4 mi
Louisiana Children's Museum - 0.6 km / 0.4 mi
Julia Street Cruise Terminal - 1 km / 0.6 mi
Ernest N. Morial Convention Center - 1 km / 0.6 mi
The Outlet Collection at Riverwalk - 1.1 km / 0.7 mi
Royal Street - 1.2 km / 0.7 mi
Canal Street - 1.3 km / 0.8 mi
Bourbon Street - 1.3 km / 0.8 mi
Decatur Street - 1.3 km / 0.8 mi
Smoothie King Center - 1.4 km / 0.9 mi
Audubon Insectarium - 1.4 km / 0.9 mi

The preferred airport for Holiday Inn Express New Orleans - St Charles is New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 24.3 km / 15.1 mi

User
Kandi
 
6/10
Pleasant
Pros: the staff was absolutely amazing!
Cons: first room key would not work after 3 tries, they then gave us another room. this was on Thursday, and on Friday night we moved one of the stools from under the bedside table and found a syringe needle stuck into the floor, needless to say we were upset
User
Verified Hotel Guest
 
7/10
Good
Pros: Centrally located
Cons: No parking Room was muggy Phone did not work
User
Amber
 
10/10
Exceptional
Pros: The staff was amazing. They went above and beyond to make sure we had a good stay.
User
Kevin
 
7/10
Good
Pros: Front Desk Staff
Cons: Changed names of hotel 2 days before I arrived and I could have stayed for free if I knew hotel was an IHG property. Full refund should be given. I manage an IHG Property in Illinois.
User
Margaret
 
9/10
Wonderful
Cons: Had a problem with the cable box. They checked it a couple times still continued to turn off. They were very nice just not able to solve problem.
User
Lloyd
 
9/10
Wonderful
Pros: Manager was great
Cons: No parking
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Location and the bedding.
Cons: No really good parking options.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Location and cleanliness
Cons: Room too small staff at breakfast was rude
User
Edward
 
4/10
Disappointing
Pros: Room was big. Free breakfast.
Cons: Under construction. Should have been disclosed. Water in shower was not hot. Slow check in bc staff member did it know what she was doing. Modern finishes were poorly and cheaply done.
User
Verified Hotel Guest
 
5/10
Fair
Pros: Very clean! Close to the Superdome.
Cons: Room was very small with a window the size of a bathroom window. Bathroom door would not close and room door had to be slammed shut! Charges started adding up upon check in; extra $ for two double beds. Parking was expensive.
User
Verified Hotel Guest
 
2/10
Poor
Pros: The only good thing about the hotel was it's location.
Cons: I WOULD NEVER STAY AT THIS HOTEL AGAIN. FIRST,IS THERE IS NO PARKING! THERE IS ALSO NO VALET. YOU HAVE TO PAY $30 TO PARK IN A PARKING LOT BEHIND THE HOTEL. WE WERE ALSO CHARGED A $50 CLEANING FEE THAT WE WERE NOT TOLD ABOUT. THE SINK WAS STOPPED UP.
User
Verified Hotel Guest
 
3/10
Poor
Pros: The manager was extremely responsive and friendly.
Cons: It was under construction. Workers started at 7:00 am. Not much around it for restaurants and shopping.
User
Kuei-Lan
 
9/10
Wonderful
Pros: The hotel offers breakfast.
Cons: The blind can't work and then fell down.
User
Brianna
 
1/10
Very Poor
Pros: The room was clean. That's the only nice thing I have to say about it
Cons: For one, the hotel was under construction. That was inconvenient. The parking with the hotel was $30 or $40 a night. I had booked a double or twin room. However when I got to there, I received a room with two twin beds pushed together to make a king.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Location and
Cons: Very much under construction for renovations.....and that was bad. No onsite free parking. Plan to spend an additional $30 or more in any New Orleans hotel and that stinks. This hotel will be nice once they are finished later in 2018.
User
Verified Hotel Guest
 
7/10
Good
Pros: The location was between the convention center and the French Quarter which was convenient.
Cons: It is a maze with the current construction. The room also only had hot water (no cold at all), but we didn't feel like going through the trouble of changing rooms so we did not mention it to management.
User
Javier
 
9/10
Wonderful
Pros: The hotel was very clean and the location was what I was looking for. The entire staff was friendly from the day we arrived and until the day we checked out.
Cons: The only thing maybe was that the hotel was being remodeled and somethings were in-between either being replaced or being installed. But other than that, no complaints on our end.
User
Justin
 
10/10
Exceptional
Pros: Good location. Quick check in. Nice room.
Cons: No
User
Alain
 
7/10
Good
Pros: Near of a streetcar station
Cons: The hotel is in renovation, very noisy, not clean, the room are very old
User
Randy
 
10/10
Exceptional
Pros: The staff was the best. Hotel employee was helpful and also gave great directions. The room were nice.