Peaceful and picturesque

Good location & nice spa but the spa is not working in the Morning at least not till 10.00 and they say its open fr

Pros: The spa & wellness, clean and new room, location

Cons: The spa would be open from 07.00 till 19.00. I arrived at The spa at 07.00 all the lights were off and nothing worked; cold sauna, empty jacuzzi, cold shower, outside pool closed. I stayed at the spa till 09.50 talked to the cleaner (very nice guy (Robin)) but he couldnt help me. I was not amused because I chose this hotel because of the spa and woke up very early to enjoy my last day. With the check out the receptionist was not there and had to walk to the restaurant to ask for help. Could not pay cash because the bill was to big. The girl from the restaurant did what she had to do but not nice like I am used to in a hotel. On paper its an amazing place and I still really enjoyed but the experience with the spa and the girl is not the hospitality I am used to from a 4 star hotel. Nevertheless I had an amazing 2 nights and I hope the owner does something with this feedback because when he does this hotel would be a 10/10

I really enjoyed my stay and will encourage others to consider going there.

Pros: Breakfast was great! I like the shuttle in the morning. I really liked the indoor outdoor pool, and sauna. I especially liked it when Alexandria and Martina dressed in traditional clothing!!

Cons: The hot tub wasnt hot enough. I also didnt like being charged for tap water.

The accommodations were excellent. The food and amenities exceeded my expectation.

Pros: Amenities-sauna, warm room, pool, hot tub, outdoors w views all outstanding.

Cons: The room was warmer than Im used to, but certainly not a negative by any means.

Best vacation ever!

Pros: The food was amazing. The amenities were superb. The owners are super friendly and helpful.

Cons: Nothing. I could not recommend any changes as every detail was there perfecto!!!

Very good

Excellent views and warm comfortable family run hotel

Pros: Fantastic property with amazing views from balconies bedecked in flowers. The staff are excellent and helpful. The chambermaid is a lovely happy lady and the young man with spectacles who runs the bar is excellent. The Manager shows interest in the residents and his staff which was refreshing The spa area and pool are lovely with a beautiful infinity pool and hot tub taking advantage of the spectacular views The rooms are clean and well appointed. The breakfast and evening meal were great with variety and Covid practices of mask at the buffet are in place. The town is down quite a steep hill but taken slowly you do get used to it A nice walk by the hotel along the old railway is fairly flat and full of information We made the trip up the two chair lifts to Saslong and walked across before coming down. Do check the times of the chairlift as it is a long walk if you miss both lifts. Also walking boots and clothing would be a benefit. It can be quite cold at the top. We were provided with free bus tickets for the duration of our stay but I cannot advise on the service as we preferred to walk. Excellent hotel and town. I would definitely return if in the area again

Cons: The breakfast and evening meal times are quite rigid and in the evening do not run late. A minor thing and a small inconvenience on the day we did a long walk into the late afternoon. The bar area has a lovely feel. We enjoyed chatting with other travellers from other countries. However when full there is no alternative sitting area such as a lounge to sit and read or drink into the evening.

We had a lovely stay!

Pleasant

Pros: Excellent location, nice pool over looking mountains.

Cons: Sofa bed wasnt good and very uncomfortable.

Exceptional

Pros: Really nice hotel, with delicious craft beer brewed in the hotel.