Located in Puerto de la Cruz, Alua Tenerife is on the boardwalk/promenade, a 5-minute walk from Garden Beach and 14 minutes by foot from Plaza del Charco. This upscale hotel is 1.2 mi (1.9 km) from Lago Martianez Swimming Pools and 1.4 mi (2.2 km) from Taoro Park.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can get around on the shuttle (surcharge), which operates within 500 meters.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A bus station shuttle is available for a surcharge.

All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with international cuisine at Terra café, one of the hotel's 2 restaurants. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 422 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. 40-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.

If you are thinking of bringing your pet and want to know if pets are allowed at Alua Tenerife, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Alua Tenerife are listed below.

Pets allowed

Only dogs are allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Pet max weight (per pet) in kg is 10

Pet max weight (per pet) in lb is 22

Maximum number of pets per room 1

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Essential workers only - NO
• Biosphere
• No rollaway/extra beds available
• Commonly-touched surfaces are cleaned with disinfectant