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Hotel de Bourgtheroulde, Autograph Collection

15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
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Hotel de Bourgtheroulde, Autograph Collection

15 Place de la Pucelle, Rouen, Seine-Maritime, 76000
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  • Room, 1 Double Bed, Courtyard View
    Room, 1 Double Bed, Courtyard View
    Room, 1 Double Bed, Courtyard View
    Room, 1 Double Bed, Courtyard View
    Room, 1 Double Bed, Courtyard View

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    Room, 1 Double Bed, Courtyard View

    1 Double Bed, 194 sq feet
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    Room Highlights

    Enjoy - In-room massage available
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Smart television with cable channels and Netflix
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Turndown service and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • adjustable Height showerhead
    • Baby's Changing table
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Flat panel TV
    • fully stocked Minibar
    • Grab-bar in bathtub
    • Grab-bar near toilet
    • Hair dryer
    • High-chair
    • Housekeeping (Daily)
    • In room massage available
    • In room safe
    • Individually decorated
    • Individually furnished
    • Iron - ironing board
    • Netflix
    • Non Smoking
    • Phone
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Smart TV
    • Soundproofed rooms
    • Transfer shower
    • Travel crib
    • Turndown service
    • TV - Cable Service
    • TV - Closed captioned
  • Junior Suite, 1 Bedroom
    Junior Suite, 1 Bedroom
    Junior Suite, 1 Bedroom
    Junior Suite, 1 Bedroom
    Junior Suite, 1 Bedroom

    0/0

    Junior Suite, 1 Bedroom

    1 King Bed and 1 Double Sofa Bed, 430 sq feet
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    Room Highlights

    Layout of Junior Suite, 1 Bedroom - Bedroom
    Enjoy - In-room massage available
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Smart television with cable channels and Netflix
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Turndown service and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Safe, double sofa bed, and free newspaper; rollaway/extra beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • adjustable Height showerhead
    • Baby's Changing table
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Flat panel TV
    • fully stocked Minibar
    • Grab-bar in bathtub
    • Grab-bar near toilet
    • Hair dryer
    • High-chair
    • Housekeeping (Daily)
    • In room massage available
    • In room safe
    • Individually decorated
    • Individually furnished
    • Iron - ironing board
    • Netflix
    • Non Smoking
    • Phone
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Smart TV
    • Sofa-bed
    • Soundproofed rooms
    • Transfer shower
    • Travel crib
    • Turndown service
    • TV - Cable Service
    • TV - Closed captioned
  • Room, 1 Double Bed, City View
    Room, 1 Double Bed, City View
    Room, 1 Double Bed, City View
    Room, 1 Double Bed, City View

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    Room, 1 Double Bed, City View

    1 Double Bed, 215 sq feet
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    Room Highlights

    Enjoy - In-room massage available
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Smart television with cable channels and Netflix
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Turndown service and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • adjustable Height showerhead
    • Baby's Changing table
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Flat panel TV
    • fully stocked Minibar
    • Grab-bar in bathtub
    • Grab-bar near toilet
    • Hair dryer
    • High-chair
    • Housekeeping (Daily)
    • In room massage available
    • In room safe
    • Individually decorated
    • Individually furnished
    • Iron - ironing board
    • Netflix
    • Non Smoking
    • Phone
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Smart TV
    • Soundproofed rooms
    • Transfer shower
    • Travel crib
    • Turndown service
    • TV - Cable Service
    • TV - Closed captioned
  • Room, 1 Double Bed
    Room, 1 Double Bed
    Room, 1 Double Bed
    Room, 1 Double Bed
    Room, 1 Double Bed

    0/0

    Room, 1 Double Bed

    1 Double Bed, 215 sq feet
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    Room Highlights

    Enjoy - In-room massage available
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Smart television with cable channels and Netflix
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Turndown service and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • adjustable Height showerhead
    • Baby's Changing table
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Flat panel TV
    • fully stocked Minibar
    • Grab-bar in bathtub
    • Grab-bar near toilet
    • Hair dryer
    • High-chair
    • Housekeeping (Daily)
    • In room massage available
    • In room safe
    • Individually decorated
    • Individually furnished
    • Iron - ironing board
    • Netflix
    • Non Smoking
    • Phone
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Smart TV
    • Soundproofed rooms
    • Transfer shower
    • Travel crib
    • Turndown service
    • TV - Cable Service
    • TV - Closed captioned
  • Room, 2 Twin Beds
    Room, 2 Twin Beds
    Room, 2 Twin Beds
    Room, 2 Twin Beds

    0/0

    Room, 2 Twin Beds

    2 Twin Beds, 215 sq feet
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    Room Highlights

    Enjoy - In-room massage available
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Smart television with cable channels and Netflix
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Turndown service and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • adjustable Height showerhead
    • Baby's Changing table
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Flat panel TV
    • fully stocked Minibar
    • Grab-bar in bathtub
    • Grab-bar near toilet
    • Hair dryer
    • High-chair
    • Housekeeping (Daily)
    • In room massage available
    • In room safe
    • Individually decorated
    • Individually furnished
    • Iron - ironing board
    • Netflix
    • Non Smoking
    • Phone
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Smart TV
    • Soundproofed rooms
    • Transfer shower
    • Travel crib
    • Turndown service
    • TV - Cable Service
    • TV - Closed captioned
  • Room, 1 King Bed, City View
    Room, 1 King Bed, City View
    Room, 1 King Bed, City View
    Room, 1 King Bed, City View
    Room, 1 King Bed, City View

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    Room, 1 King Bed, City View

    1 King Bed, 322 sq feet
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    Room Highlights

    Enjoy - In-room massage available
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Smart television with cable channels and Netflix
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Turndown service and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • adjustable Height showerhead
    • Baby's Changing table
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Flat panel TV
    • fully stocked Minibar
    • Grab-bar in bathtub
    • Grab-bar near toilet
    • Hair dryer
    • High-chair
    • Housekeeping (Daily)
    • In room massage available
    • In room safe
    • Individually decorated
    • Individually furnished
    • Iron - ironing board
    • Netflix
    • Non Smoking
    • Phone
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Smart TV
    • Soundproofed rooms
    • Transfer shower
    • Travel crib
    • Turndown service
    • TV - Cable Service
    • TV - Closed captioned
    • Wheelchair accessible
  • Room, 1 King Bed
    Room, 1 King Bed
    Room, 1 King Bed
    Room, 1 King Bed

    0/0

    Room, 1 King Bed

    1 King Bed, 269 sq feet
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    Room Highlights

    Enjoy - In-room massage available
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Smart television with cable channels and Netflix
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Turndown service and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • adjustable Height showerhead
    • Baby's Changing table
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Flat panel TV
    • fully stocked Minibar
    • Grab-bar in bathtub
    • Grab-bar near toilet
    • Hair dryer
    • High-chair
    • Housekeeping (Daily)
    • In room massage available
    • In room safe
    • Individually decorated
    • Individually furnished
    • Iron - ironing board
    • Netflix
    • Non Smoking
    • Phone
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Smart TV
    • Soundproofed rooms
    • Transfer shower
    • Travel crib
    • Turndown service
    • TV - Cable Service
    • TV - Closed captioned
  • Room, 1 Double Bed, View
    Room, 1 Double Bed, View
    Room, 1 Double Bed, View
    Room, 1 Double Bed, View
    Room, 1 Double Bed, View

    0/0

    Room, 1 Double Bed, View

    1 Double Bed, 215 sq feet
    clock
    Check savings and offers

    Room Highlights

    Enjoy - In-room massage available
    Internet - Free WiFi and wired internet access
    In Room Entertainment - Smart television with cable channels and Netflix
    Food and Beverages - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled water
    Bed Type and Features - Turndown service and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Safe, free newspaper, and iron/ironing board; rollaway/extra beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Height-adjustable showerhead
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • adjustable Height showerhead
    • Baby's Changing table
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathroom with Lowered electrical outlets
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Complimentary wired Internet
    • Desk
    • Flat panel TV
    • fully stocked Minibar
    • Grab-bar in bathtub
    • Grab-bar near toilet
    • Hair dryer
    • High-chair
    • Housekeeping (Daily)
    • In room massage available
    • In room safe
    • Individually decorated
    • Individually furnished
    • Iron - ironing board
    • Netflix
    • Non Smoking
    • Phone
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Smart TV
    • Soundproofed rooms
    • Transfer shower
    • Travel crib
    • Turndown service
    • TV - Cable Service
    • TV - Closed captioned

ABOUT THE HOTEL

About Hotel de Bourgtheroulde, Autograph Collection Hotel

Hotel Location & Nearby Attractions

With a stay at Hotel de Bourgtheroulde, Autograph Collection, you'll be centrally located in Rouen, steps from Musee Jeanne D'Arc de Rouen and within a 5-minute walk of Gros Horloge. This luxury hotel is 0.9 mi (1.4 km) from Tour Jeanne d'Arc and 1.1 mi (1.8 km) from Saint-Ouen Church.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Rouen? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 4 meeting rooms.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at L'Aumale, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

National Ratings

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 78 individually decorated guestrooms, featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pet Policy for Hotel de Bourgtheroulde, Autograph Collection
If you are thinking of bringing your pet and want to know if pets are allowed at Hotel de Bourgtheroulde, Autograph Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel de Bourgtheroulde, Autograph Collection are listed below.

Pets allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Additional Hotel Details
  • Professional property host/manager
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Contactless food service / room service is available
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Cashless transactions are available
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Reservation might be required for some facilities onsite
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Masks are compulsory at the property
  • No cribs (infant beds) available
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Hotel de Bourgtheroulde, Autograph Collection
- Rouen, Seine-Maritime Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Rue du Gros-Horloge - 0.1 km / 0.1 mi
Musee Jeanne D'Arc de Rouen - 0.2 km / 0.1 mi
Place du Vieux-Marche - 0.2 km / 0.1 mi
Jeanne d'Arc Church - 0.2 km / 0.2 mi
Gros Horloge - 0.3 km / 0.2 mi
Palais de Justice - 0.3 km / 0.2 mi
Monument Juif - 0.4 km / 0.2 mi
Rouen Opera House - 0.4 km / 0.2 mi
La Maison Sublime - 0.4 km / 0.2 mi
Square Verdrel - 0.5 km / 0.3 mi
Rouen Christmas Market - 0.6 km / 0.3 mi
Rouen Cathedral - 0.6 km / 0.3 mi
Seine - 0.6 km / 0.4 mi
Musee des Beaux-Arts - 0.7 km / 0.4 mi
Rue Saint-Romain - 0.7 km / 0.4 mi

The nearest airports are:
Rouen (URO-Rouen - Seine Valley) - 15.9 km / 9.9 mi
Paris Charles de Gaulle Airport (CDG) - 158.9 km / 98.7 mi

The preferred airport for Hotel de Bourgtheroulde, Autograph Collection is Paris Charles de Gaulle Airport (CDG).

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Hotel de Bourgtheroulde, Autograph Collection Hotel

Does this property have a swimming pool?
Yes, Hotel de Bourgtheroulde, Autograph Collection has a hotel pool.
What is the check-in policy?
The checking times for Hotel de Bourgtheroulde, Autograph Collection are between 4:00 PM and midnight. The minimum age to check-in is 18.
What is the check-out time?
This Hotel de Bourgtheroulde, Autograph Collection's check-out time is 11:00 AM.
What brand is Hotel de Bourgtheroulde, Autograph Collection?
Hotel de Bourgtheroulde, Autograph Collection is a part of Autograph Collection Hotels By Marriott.
What is the street address for Hotel de Bourgtheroulde, Autograph Collection?
The address for Hotel de Bourgtheroulde, Autograph Collection is 15 Place de la Pucelle, Rouen, Seine-Maritime 76000
What is the price for tonight?
Based on recent averages, the price for tonight can start at 231.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 231 per night.
How many guest rooms are at Hotel de Bourgtheroulde, Autograph Collection?
The Hotel de Bourgtheroulde, Autograph Collection has a total of 78 guest rooms.
How many floors does the Hotel de Bourgtheroulde, Autograph Collection have?
This Rouen hotel has 4 floors. The hotel has 1 building/tower.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Romantic, Luxury, Spa, Golf, Business, Family, Spa, Golf.
Recommended landmarks, attractions or things to do around HOTEL DE BOURGTHEROULDE, AUTOGRAPH COLLECTION?
HOTEL DE BOURGTHEROULDE, AUTOGRAPH COLLECTION is within minutes from Rue du Gros-Horloge - 0.1 km / 0.1 mi , Musee Jeanne D'Arc de Rouen - 0.2 km / 0.1 mi and Place du Vieux-Marche - 0.2 km / 0.1 mi
Which the best airport near HOTEL DE BOURGTHEROULDE, AUTOGRAPH COLLECTION?
The preferred airport for Hotel de Bourgtheroulde, Autograph Collection is Paris Charles de Gaulle Airport (CDG). The airport is conveniently located when visiting this Rouen hotel.

ADDITIONAL HOTEL REVIEWS

Hotel de Bourgtheroulde, Autograph Collection Reviews Summary

  • Hotel review by Adeline

    Adeline

    Disappointing

    Highly disappointed, not a 5...

    Pros: The staff was very nice. The location is good. The pool is big. The building is an historical landmark, from the outside only.
    Cons: Marriott, what happened?? The 5 stars requirements boxes may have been ticked, but not the spirit, ambiance nor quality. The hotel smells like swimming pool chlorine. The modern rooms are to be avoided, better go to a 2 stars. We have been upgraded to a traditional room, thanks to the very understanding and thoughtful staff. And it was indeed much better. No comparison. It is chocking to see a 5 stars would keep such rooms and low quality (floor broken, holes on walls, gloomy, no coffee). The hotel was decorated with a mix of Klimt posters, unexpected modern paintings, old style paintings. Nothing in harmony. The bar and its lobby are fully in red. Quite puzzling. The breakfast was ok, and the staff great again, but the room felt like a student refectory. I never wrote such a feedback, first time of my life, but I could not believe how this beautiful place was mistreated not mentioning us who pay for the 5 stars experience.

  • Hotel review by Alison

    Alison

    Fair

    Passable

    Pros: Good location, loads to do in Rouen. Hotel is undergoing refurbishment of the main entrance but our room was in need of renewal. The bathroom was tatty with cracked floor tiles and poor grouting in the shower area, the wall hook was too loose for a robe to hang on. This made the room price difficult to justify
    Cons: The garishness of the black and red bar decoration on the ground floor . For a medieval building it is not complimentary.

  • Hotel review by Cindy

    Cindy

    Exceptional

    Had a delightful experience, would...

    Pros: Sheets were like cream, so soft. The shower and bath were hot. The towels were fresh and fluffy The spa/pool was amazing. The breakfast covered all bases.

  • Hotel review by Etienne

    Etienne

    Exceptional

    Exceptional

  • Hotel review by Oliver

    Oliver

    Very Good

    Very good

    Pros: Very comfortable
    Cons: Sauna and steam room could open sane time as pool.

  • Hotel review by William

    William

    Wonderful

    Lovely place. Room, front desk...

  • Hotel review by Sean

    Sean

    Good

    Brief but satisfactory

    Pros: Location
    Cons: A little tired and obviously looking poor with ongoing works

  • Hotel review by Calvin

    Calvin

    Very Good

    Period hotel close to the...

    Pros: Great location to explore Rouen.very friendly and efficient staff. Clean accommodation.
    Cons: Getting to the hotel by car is a wiggle. Make sure you know your route beforehand. The rooms were great, but lacked drawer space.

  • Hotel review by Atiatalla

    Atiatalla

    Fair

    Passable

    Pros: The parking was being taken twice from my account

  • Hotel review by Ann

    Ann

    Wonderful

    Superb

  • Hotel review by Bruno

    Bruno

    Wonderful

    Excellent experience.

    Pros: The spa is really good. Big room. Comfortable bed.
    Cons: Unfortunately there was construction obstructing the main entrance. We weren’t told about breakfast at the check in.

  • Hotel review by Hugues

    Hugues

    Fair

    Passable

  • Hotel review by Trotta

    Trotta

    Wonderful

    Superb

  • Hotel review by Andrea

    Andrea

    Exceptional

    Beautiful hotel in the best...

    Pros: Beautiful hotel in the center of the old town. Lovely and very friendly staff, going above and beyond. Definitely will be coming back in the summer!
    Cons: All was perfect!

  • Hotel review by Susan

    Susan

    Very Good

    Great location in lovely old...

    Pros: Comfortable bed, great location, lovely old building. Staff very friendly and helpful
    Cons: Breakfast was overpriced for what it was

  • Hotel review by Kulaniadias

    Kulaniadias

    Good

    They charge a (high) five...

    Pros: The staff at the reception were very good. The bathroom and amenities in the modern room were excellent. The rooms are clean.
    Cons: The breakfast was inadequate for a five star hotel. No made to order pancake/French toast/waffle station. The breakfast room was also quite small for the number of guests the hotel hosted. We were also unable to have dinner at the hotel due to it being booked out; would be good to expand this I think. We stayed at the Radisson Blu in Rouen and their dinner was much better than the location at the one at this hotel. The staff at the spa could be much better trained. We asked them for a list of treatments, and when we asked to be booked in for one (after taking around 10 mins to peruse the brochure) they informed us that they were booked out the entire weekend. They could've just told us that when we asked them for the treatments. They also didn't seem very engaged in their jobs. The rooms are also very small. This is clear online, but worth keeping in mind when booking.

  • Hotel review by Carlos

    Carlos

    Wonderful

    Superb

  • Hotel review by Les

    Les

    Wonderful

    Nice hotel with views high...

    Pros: Nice Hotel in a very nice position in the old part of Rouen and our room was the highest one I think or one of the highest. Would stay there again. The room at the very top has nice views over the place and was quite high. We both like being higher up because we aren’t very tall anymore ever since the accident we had many years ago in Mexico when the cable broke in the lift. I wear shoe inserts anyway so I’m slightly higher now and my wife is stuck in the seventies anyway so imagine the shoes she wears. You can see the cathedral from The top room although the cathedral looks quite a bit higher. We had club sandwiches which were nice as we’d been travelling all day and the waiter was quite tall which is a good thing.
    Cons: Could have been a bit higher but could still see things.

  • Hotel review by Paul

    Paul

    Wonderful

    Exceptional Pool & Location!

    Pros: Wonderful walk around location! The Hotel is a wonderful renovation of an historic building, and new luxury amenities. The pool was Exceptional!! A great location, where you can "pop out" for breakfast, return, and go out again to shop, etc. Very convenient. The property is right next door to the market, easy walk to everything.

  • Hotel review by Doug

    Doug

    Exceptional

    Exceptional

    Pros: Service was excellent Room was very clean
    Cons: None