Horseshoe Resort

  • 1101 Horseshoe Valley Road , Oro-Medonte, Ontario L4M4Y8
  • 1101 Horseshoe Valley Road , Oro-Medonte, Ontario - L4M4Y8
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
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Room, 2 Queen Beds (Horseshoe)
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2 Queen Beds

Internet - Free WiFi

In Room Entertainment - 32-inch TV with satellite channels and first-run movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, and low-height counter and sink

Need to Know - Toothbrush and toothpaste not available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Refrigerator
  • Complimentary Wifi
  • Firstrun movies
  • Grab-bar near toilet
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Desk
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Pay movies
  • Wheelchair accessible
  • TV
  • Low height counters and sink
  • TV - Satellite Service
Room, 1 King Bed (Horseshoe)
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1 King Bed

Internet - Free WiFi

In Room Entertainment - 32-inch TV with satellite channels and first-run movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, and low-height counter and sink

Need to Know - Toothbrush and toothpaste not available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Refrigerator
  • Complimentary Wifi
  • Firstrun movies
  • Grab-bar near toilet
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Desk
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Pay movies
  • Wheelchair accessible
  • TV
  • Low height counters and sink
  • TV - Satellite Service
Deluxe Room, 1 King Bed
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Check savings and offers!

Check savings and offers!

1 King Bed

Internet - Free WiFi

In Room Entertainment - 32-inch TV with satellite channels and first-run movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, and low-height counter and sink

Need to Know - Toothbrush and toothpaste not available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Refrigerator
  • Complimentary Wifi
  • Firstrun movies
  • Grab-bar near toilet
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Desk
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Pay movies
  • Wheelchair accessible
  • TV
  • Low height counters and sink
  • TV - Satellite Service
Deluxe Room, 2 Queen Beds
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Check savings and offers!

Check savings and offers!

2 Queen Beds

Internet - Free WiFi

In Room Entertainment - 32-inch TV with satellite channels and first-run movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, and low-height counter and sink

Need to Know - Toothbrush and toothpaste not available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Refrigerator
  • Complimentary Wifi
  • Firstrun movies
  • Grab-bar near toilet
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Desk
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Pay movies
  • Wheelchair accessible
  • TV
  • Low height counters and sink
  • TV - Satellite Service
Room, 2 Queen Beds (Horseshoe)
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

Internet - Free WiFi

In Room Entertainment - 32-inch TV with satellite channels and first-run movies

Food and Beverages - Refrigerator and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, and low-height counter and sink

Need to Know - Toothbrush and toothpaste not available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Refrigerator
  • Complimentary Wifi
  • Firstrun movies
  • Grab-bar near toilet
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Desk
  • Bath Towels Provided
  • Room Linens provided
  • Bathroom (Private)
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Pay movies
  • Wheelchair accessible
  • TV
  • Low height counters and sink
  • TV - Satellite Service
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Horseshoe Resort Hotel

Hotel Location & Nearby Attractions

With a stay at Horseshoe Resort in Oro-Medonte, you'll be steps from Horseshoe Valley and a 2-minute drive from Copeland Forest. This beach resort is 7 mi (11.3 km) from Mount St. Louis Moonstone and 14.4 mi (23.3 km) from Georgian College.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This resort also features complimentary wireless Internet access, an arcade/game room, and ski storage.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite to eat at one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 11 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 102 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Pet Policy for Horseshoe Resort
If you are thinking of bringing your pet and want to know if pets are allowed at Horseshoe Resort, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Horseshoe Resort are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Maximum number of pets per room 2

Additional Hotel Details
Professional property host/manager
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Horseshoe Resort Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Beach Facilities
  • On private beach
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Business center on site
  • Conference Facilities
  • Meeting Room Facilities
  • Banquet hall on site
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
Games & Sports
  • Outdoor tennis courts -
  • Arcade - Game room
General Amenities
  • Bicycle rentals on site
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • ATM & banking on site
General Amenities
  • Common area microwave
Golf Facilities
  • Golf course on property
  • Pro golf lessons
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Express check out
  • Luggage storage facilities
  • Fireplace in lobby
  • Free news papers in lobby
Outdoor
  • Picnic area
  • Terrace on property
  • TV in common areas
  • Garden on property
Parking Services
  • Self parking - Free
  • RV, bus & truck parking - Free
Pool Facilities
  • Number of indoor pools -
  • Outdoor Swimming Pool
  • Pool umbrellas
Pool Facilities
  • Pool cabanas - Free
  • Pool sun chaise loungers
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Snack bar & deli
  • Number of bars & lounges -
  • Number of coffee shops & cafes -
  • Hotel Restaurant
Shopping
  • Gift shops or news stand
Ski Services
  • Ski-in & ski-out access
  • Ski Tickets available
  • Ski storage area
Spa Services
  • Number of Jacuzzi / spa tubs -
  • Full service spa on property
  • Spa Room(s)
  • Sauna room
  • Spa services
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Horseshoe Resort - Oro-Medonte, Ontario Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Horseshoe Valley - 0.1 km / 0.1 mi
Copeland Forest - 1.6 km / 1 mi
Settlers' Ghost Golf Club - 2.5 km / 1.5 mi
Hardwood Ski and Bike - 10.8 km / 6.7 mi
Mount St. Louis Moonstone - 11.3 km / 7 mi
Elmvale Jungle Zoo - 17.9 km / 11.1 mi
Waterview Trail Trailhead - 18.5 km / 11.5 mi
Simcoe County Museum - 19.5 km / 12.1 mi
Old Quarry Trail Trailhead - 19.6 km / 12.2 mi
Heritage Hills Golf Club - 19.7 km / 12.2 mi
Springwater Provincial Park - 20.3 km / 12.6 mi
Bass Lake Provincial Park - 20.4 km / 12.7 mi
Barrie Community Sports Complex - 21.2 km / 13.1 mi
Scout Valley - 22.2 km / 13.8 mi
Lakehead University - Orillia Campus - 22.8 km / 14.2 mi

The preferred airport for Horseshoe Resort is Pearson Intl. Airport (YYZ) - 113 km / 70.2 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Oro-Medonte, Ontario Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Horseshoe Resort?

Yes, parking is available free of cost at the Horseshoe Resort. This is one of the hotels in Oro-Medonte with Free Parking.

Does this property have a swimming pool?

Yes, Horseshoe Resort has a hotel pool.

What is the check-in policy?

The checking times for Horseshoe Resort are between 4:00 PM and 11:00 PM. The minimum age to check-in is 19.

What is the check-out time?

This Horseshoe Resort's check-out time is 11:00 AM.

What brand is Horseshoe Resort?

Horseshoe Resort is an independent hotel.

What is the street address for Horseshoe Resort?

The address for Horseshoe Resort is 1101 Horseshoe Valley Road, Oro-Medonte, Ontario L4M4Y8

What is the price for tonight?

Based on recent averages, the price for tonight can start at 112.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 112 per night.

How many guest rooms are at Horseshoe Resort?

The Horseshoe Resort has a total of 102 guest rooms.

How many floors does the Horseshoe Resort have?

This Oro-Medonte hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Beach, Spa, Adventure sport, Ski, Golf.

Recommended landmarks, attractions or things to do around HORSESHOE RESORT?

HORSESHOE RESORT is within minutes from Horseshoe Valley - 0.1 km / 0.1 mi , Copeland Forest - 1.6 km / 1 mi and Settlers' Ghost Golf Club - 2.5 km / 1.5 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Horseshoe Resort Reviews Summary

UserVerified Hotel Guest
4/10
 
Disappointing
Pros: We enjoyed the lake experience.
Cons: The hotel is dated and the restaurant on site terrible. We wished there was more dining options. The staff was seemed like young kids who were hired for the summer. They were rude and not helpful.
UserVerified Hotel Guest
1/10
 
Very Poor
Would not recommend this place to anyone due to the few very annoying deficiencies - no coffee machine, no tv channels beyond basic local cable, no pay per view, no DVD player, no decent radio in room.

Cons: lack of coffee maker in room. lack of tv channels or pay per view. lack of any sort of tv guide anywhere. lack of any hotel information in room.
UserMaureen
8/10
 
Very Good
already did that in 2 boxes above

Pros: The condo and pool. The staff was great at bringing us things that were not in the condo and should have been - towels, dish detergent, pan, hangers
Cons: Requests should be able to be accommodated when condo was booked MONTHS in advance!! I.e. away from elevators and early checking
UserRichard
9/10
 
Wonderful
Stayed in a recently renovated suite. Very spacious. Very nice and clean. Great washroom with separate stand-up shower and soaker tub. Great buffet breakfast.

Pros: Very clean. Nice room and bathroom. Simple and quick check-in and check-out.
Cons: Overall great experience. No complaints.
UserVerified Hotel Guest
4/10
 
Disappointing
Tired looking "resort" that needs desperate updating and organization of services and activities. Outdoor pool only accessible via the basement of a separate "condo" building. Old wooden deck around 1960's pool that is more than willing to give you some splinters. Very poor information of Services and Activities offered. Painted our entire floor while we were staying there without so much as a warning or apology for the constant barrage of fumes day and night. Promised a "Valley" view..... But we looked at the back of the main building at the dumpster and a storage unit. No on demand movies or games as advertised. The phone was layered in dust. No coffee makers in room as advertised. ? Does the resort offer room service... I don't know,there was no information to tell me. One of the main reasons our family wanted to try this resort was because they had Aqua Ogo balls(Goggle it), but of course they were non operational for the 4 days we stayed there, again no explanation, no apology just some Teenaged attitude from staff. No bill under your door on the final night of your stay( they forgot)! And don't expect them to thank you or ask you how your stay was! This resort does have some potential with some remodelling, updating, and a better Management in place. Would not recommend it at this point.

Pros: Good, affordable buffet breakfast. The Hummer tour (Mike) was excellent, a lot of fun.
Cons: Front desk staff not real friendly, poorly organized, most of the staff showed no common courtesies. No Guest Services folder in the room, no directory on the 1980's Bell Vista phone. No information on any of the activities offered by this resort.
 
Hotel Location & Nearby Attractions

With a stay at Horseshoe Resort in Oro-Medonte, you'll be steps from Horseshoe Valley and a 2-minute drive from Copeland Forest. This beach resort is 7 mi (11.3 km) from Mount St. Louis Moonstone and 14.4 mi (23.3 km) from Georgian College.

Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. This resort also features complimentary wireless Internet access, an arcade/game room, and ski storage.

Business, Other Amenities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite to eat at one of the resort's many dining establishments, which include 2 restaurants and a coffee shop/café. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 11 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 102 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Pet Policy for Horseshoe Resort
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Horseshoe Resort, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Horseshoe Resort are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Maximum number of pets per room 2

Additional Hotel Details
Professional property host/manager
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Horseshoe Resort Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Beach Facilities
  • On private beach
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Business center on site
  • Conference Facilities
  • Meeting Room Facilities
  • Banquet hall on site
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
Games & Sports
  • Outdoor tennis courts -
  • Arcade - Game room
General Amenities
  • Bicycle rentals on site
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • ATM & banking on site
General Amenities
  • Common area microwave
Golf Facilities
  • Golf course on property
  • Pro golf lessons
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Express check out
  • Luggage storage facilities
  • Fireplace in lobby
  • Free news papers in lobby
Outdoor
  • Picnic area
  • Terrace on property
  • TV in common areas
  • Garden on property
Parking Services
  • Self parking - Free
  • RV, bus & truck parking - Free
Pool Facilities
  • Number of indoor pools -
  • Outdoor Swimming Pool
  • Pool umbrellas
Pool Facilities
  • Pool cabanas - Free
  • Pool sun chaise loungers
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Snack bar & deli
  • Number of bars & lounges -
  • Number of coffee shops & cafes -
  • Hotel Restaurant
Shopping
  • Gift shops or news stand
Ski Services
  • Ski-in & ski-out access
  • Ski Tickets available
  • Ski storage area
Spa Services
  • Number of Jacuzzi / spa tubs -
  • Full service spa on property
  • Spa Room(s)
  • Sauna room
  • Spa services

Distances are displayed to the nearest 0.1 mile and kilometer.

Horseshoe Valley - 0.1 km / 0.1 mi
Copeland Forest - 1.6 km / 1 mi
Settlers' Ghost Golf Club - 2.5 km / 1.5 mi
Hardwood Ski and Bike - 10.8 km / 6.7 mi
Mount St. Louis Moonstone - 11.3 km / 7 mi
Elmvale Jungle Zoo - 17.9 km / 11.1 mi
Waterview Trail Trailhead - 18.5 km / 11.5 mi
Simcoe County Museum - 19.5 km / 12.1 mi
Old Quarry Trail Trailhead - 19.6 km / 12.2 mi
Heritage Hills Golf Club - 19.7 km / 12.2 mi
Springwater Provincial Park - 20.3 km / 12.6 mi
Bass Lake Provincial Park - 20.4 km / 12.7 mi
Barrie Community Sports Complex - 21.2 km / 13.1 mi
Scout Valley - 22.2 km / 13.8 mi
Lakehead University - Orillia Campus - 22.8 km / 14.2 mi

The preferred airport for Horseshoe Resort is Pearson Intl. Airport (YYZ) - 113 km / 70.2 mi

User
Verified Hotel Guest
 
4/10
Disappointing
Pros: We enjoyed the lake experience.
Cons: The hotel is dated and the restaurant on site terrible. We wished there was more dining options. The staff was seemed like young kids who were hired for the summer. They were rude and not helpful.
User
Verified Hotel Guest
 
1/10
Very Poor
Would not recommend this place to anyone due to the few very annoying deficiencies - no coffee machine, no tv channels beyond basic local cable, no pay per view, no DVD player, no decent radio in room.

Cons: lack of coffee maker in room. lack of tv channels or pay per view. lack of any sort of tv guide anywhere. lack of any hotel information in room.
User
Maureen
 
8/10
Very Good
already did that in 2 boxes above

Pros: The condo and pool. The staff was great at bringing us things that were not in the condo and should have been - towels, dish detergent, pan, hangers
Cons: Requests should be able to be accommodated when condo was booked MONTHS in advance!! I.e. away from elevators and early checking
User
Richard
 
9/10
Wonderful
Stayed in a recently renovated suite. Very spacious. Very nice and clean. Great washroom with separate stand-up shower and soaker tub. Great buffet breakfast.

Pros: Very clean. Nice room and bathroom. Simple and quick check-in and check-out.
Cons: Overall great experience. No complaints.
User
Verified Hotel Guest
 
4/10
Disappointing
Tired looking "resort" that needs desperate updating and organization of services and activities. Outdoor pool only accessible via the basement of a separate "condo" building. Old wooden deck around 1960's pool that is more than willing to give you some splinters. Very poor information of Services and Activities offered. Painted our entire floor while we were staying there without so much as a warning or apology for the constant barrage of fumes day and night. Promised a "Valley" view..... But we looked at the back of the main building at the dumpster and a storage unit. No on demand movies or games as advertised. The phone was layered in dust. No coffee makers in room as advertised. ? Does the resort offer room service... I don't know,there was no information to tell me. One of the main reasons our family wanted to try this resort was because they had Aqua Ogo balls(Goggle it), but of course they were non operational for the 4 days we stayed there, again no explanation, no apology just some Teenaged attitude from staff. No bill under your door on the final night of your stay( they forgot)! And don't expect them to thank you or ask you how your stay was! This resort does have some potential with some remodelling, updating, and a better Management in place. Would not recommend it at this point.

Pros: Good, affordable buffet breakfast. The Hummer tour (Mike) was excellent, a lot of fun.
Cons: Front desk staff not real friendly, poorly organized, most of the staff showed no common courtesies. No Guest Services folder in the room, no directory on the 1980's Bell Vista phone. No information on any of the activities offered by this resort.