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RESERVATIONS

Burrstone Inn, Ascend Hotel Collection

1777 Burrstone Rd, New Hartford, New York, 13413
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Burrstone Inn, Ascend Hotel Collection

1777 Burrstone Rd, New Hartford, New York, 13413
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  • Room, 1 King Bed, Accessible, Non Smoking
    Room, 1 King Bed, Accessible, Non Smoking
    Room, 1 King Bed, Accessible, Non Smoking
    Room, 1 King Bed, Accessible, Non Smoking

    0/0

    Room, 1 King Bed, Accessible, Non Smoking

    1 King Bed, 312 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch flat-screen TV with premium channels
    Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Flat panel TV
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping - by request
    • In room safe
    • Internet access (complimentary)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Pets allowed
    • Phone
    • Premium bedding
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower-tub combination
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 32
    • Wireless internet access
  • Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
    Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
    Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
    Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
    Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

    0/0

    Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

    1 Queen Bed and 1 Double Sofa Bed, 312 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch flat-screen TV with premium channels
    Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Flat panel TV
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping - by request
    • In room safe
    • Internet access (complimentary)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Pets allowed
    • Phone
    • Premium bedding
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower-tub combination
    • Sofa-bed
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 32
    • Wireless internet access
  • Standard Room, 2 Queen Beds, Non Smoking
    Standard Room, 2 Queen Beds, Non Smoking
    Standard Room, 2 Queen Beds, Non Smoking
    Standard Room, 2 Queen Beds, Non Smoking

    0/0

    Standard Room, 2 Queen Beds, Non Smoking

    2 Queen Beds, 312 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch flat-screen TV with premium channels
    Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Flat panel TV
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping - by request
    • In room safe
    • Internet access (complimentary)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Pets allowed
    • Phone
    • Premium bedding
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower-tub combination
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 32
    • Wireless internet access
  • Standard Room, 1 King Bed, Non Smoking
    Standard Room, 1 King Bed, Non Smoking
    Standard Room, 1 King Bed, Non Smoking
    Standard Room, 1 King Bed, Non Smoking
    Standard Room, 1 King Bed, Non Smoking

    0/0

    Standard Room, 1 King Bed, Non Smoking

    1 King Bed, 312 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch flat-screen TV with premium channels
    Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Flat panel TV
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping - by request
    • In room safe
    • Internet access (complimentary)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Pets allowed
    • Phone
    • Premium bedding
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower-tub combination
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 32
    • Wireless internet access
  • Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
    Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
    Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking
    Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

    0/0

    Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

    1 Queen Bed and 1 Double Sofa Bed, 312 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch flat-screen TV with premium channels
    Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Flat panel TV
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping - by request
    • In room safe
    • Internet access (complimentary)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Pets allowed
    • Phone
    • Premium bedding
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower-tub combination
    • Sofa-bed
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 32
    • Wireless internet access
  • Standard Room, 1 King Bed with Sofa bed, Non Smoking
    Standard Room, 1 King Bed with Sofa bed, Non Smoking
    Standard Room, 1 King Bed with Sofa bed, Non Smoking
    Standard Room, 1 King Bed with Sofa bed, Non Smoking
    Standard Room, 1 King Bed with Sofa bed, Non Smoking

    0/0

    Standard Room, 1 King Bed with Sofa bed, Non Smoking

    1 King Bed and 1 Double Sofa Bed, 312 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 32-inch flat-screen TV with premium channels
    Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)
    Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
    Extra Features - Safe, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
    Need to Know - Housekeeping on request
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Change of bed sheets (on request)
    • Change of towels (on request)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Flat panel TV
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping - by request
    • In room safe
    • Internet access (complimentary)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Pets allowed
    • Phone
    • Premium bedding
    • Refrigerator
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Room service - Restricted hours
    • Shower-tub combination
    • Sofa-bed
    • TV
    • TV - Cable Service
    • TV - Premium channels
    • TV size measurement: inch
    • TV size: 32
    • Wireless internet access

ABOUT THE HOTEL

About Burrstone Inn, Ascend Hotel Collection Hotel

Hotel Location & Nearby Attractions

Located in New Hartford, Burrstone Inn, Ascend Hotel Collection is in the business district, within a 5-minute drive of Utica College and Mohawk Valley Health System - Marketing & Communications. This hotel is 1.2 mi (2 km) from New Hartford Recreation Center and 1.4 mi (2.2 km) from Charles A Gaetano Stadium.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a ballroom.

Business, Other Amenities

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in New Hartford? This hotel has 3792 square feet (341 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite to eat at Beer Garden, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.

Renovations

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pet Policy for Burrstone Inn, Ascend Hotel Collection
If you are thinking of bringing your pet and want to know if pets are allowed at Burrstone Inn, Ascend Hotel Collection, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Burrstone Inn, Ascend Hotel Collection are listed below.

Pets allowed

Only dogs are allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Additional Hotel Details
  • Professional property host/manager
  • Gap period enforced between guest stays - 72 hours
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Individually-wrapped food options are available for breakfast
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Gloves are available to guests
  • Masks are compulsory at the property
  • Events/parties not allowed

HOTEL LOCATION

Nearest airport and around Burrstone Inn, Ascend Hotel Collection
- New Hartford, New York Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Utica College - 0.7 km / 0.4 mi
Charles A Gaetano Stadium - 1.7 km / 1.1 mi
New Hartford Recreation Center - 2 km / 1.2 mi
Mohawk Valley Health System - Marketing & Communications - 2.4 km / 1.5 mi
Oneida County Historical Society - 3.1 km / 1.9 mi
Sangertown Square - 3.8 km / 2.4 mi
Saranac Brewery - 4.2 km / 2.6 mi
Munson Williams Proctor Arts Institute - 4.2 km / 2.6 mi
Matt Brewing Company - 4.3 km / 2.7 mi
Stanley Theater - 4.7 km / 2.9 mi
Valley View Golf Course - 4.9 km / 3.1 mi
Utica Zoo - 4.5 km / 2.8 mi
National Distance Running Hall of Fame - 5.5 km / 3.4 mi
Mohawk Valley Community College - 5.9 km / 3.7 mi
Utica Memorial Auditorium - 6 km / 3.7 mi

The nearest airports are:
Rome, NY (RME-Griffiss Intl.) - 28 km / 17.4 mi
Hancock Intl. Airport (SYR) - 82.7 km / 51.4 mi

The preferred airport for Burrstone Inn, Ascend Hotel Collection is Hancock Intl. Airport (SYR).

EXPLORE NEARBY ATTRACTIONS, ACTIVITIES AND LOCAL EXPERIENCES

Sangertown Square
Large shopping mall offering a variety of stores, eateries, and a cinema. (1.5 miles from the hotel location)
Address: 8555 Seneca Turnpike, New Hartford, NY 13413, USA
New Hartford Town Park
Community park with playgrounds, sports fields, and picnic areas. (2.1 miles from the hotel location)
Address: Mill St, New Hartford, NY 13413, USA
Utica Zoo
Zoo featuring global animal exhibits, children's petting zoo, and educational programs. (4.7 miles from the hotel location)
Address: 1 Utica Zoo Way, Utica, NY 13501, USA
Stanley Theatre
Historic theater hosting a variety of performances including concerts, shows, and movies. (5.5 miles from the hotel location)
Address: 261 Genesee St, Utica, NY 13501, USA
Munson-Williams-Proctor Arts Institute
Cultural complex with art museum, performing arts venue, and art school. (5.8 miles from the hotel location)
Address: 310 Genesee St, Utica, NY 13502, USA

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Burrstone Inn, Ascend Hotel Collection Hotel

Is free parking available at the Burrstone Inn, Ascend Hotel Collection?
Yes, parking is available free of cost at the Burrstone Inn, Ascend Hotel Collection. This is one of the hotels in New Hartford with Free Parking.
Can you get free breakfast at this hotel?
Yes, complimentary breakfast is offered to guests staying at the Burrstone Inn, Ascend Hotel Collection, New Hartford hotel. A good choice among New Hartford hotels with free breakfast.
Does this property have a swimming pool?
Yes, Burrstone Inn, Ascend Hotel Collection has a hotel pool.
What is the check-in policy?
The checking times for Burrstone Inn, Ascend Hotel Collection are between 3:00 PM and 2:00 AM. The minimum age to check-in is 21.
What is the check-out time?
This Burrstone Inn, Ascend Hotel Collection's check-out time is 11:00 AM.
What brand is Burrstone Inn, Ascend Hotel Collection?
Burrstone Inn, Ascend Hotel Collection is a part of Holiday Inn By IHG.
What is the street address for Burrstone Inn, Ascend Hotel Collection?
The address for Burrstone Inn, Ascend Hotel Collection is 1777 Burrstone Rd, New Hartford, New York 13413
What is the price for tonight?
Based on recent averages, the price for tonight can start at 178.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 178 per night.
When was the Burrstone Inn, Ascend Hotel Collection built?
The Burrstone Inn, Ascend Hotel Collection in New Hartford was built in 1990.
How many guest rooms are at Burrstone Inn, Ascend Hotel Collection?
The Burrstone Inn, Ascend Hotel Collection has a total of 100 guest rooms.
How many floors does the Burrstone Inn, Ascend Hotel Collection have?
This New Hartford hotel has 2 floors. The hotel has 1 building/tower.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Business, Family.
Recommended landmarks, attractions or things to do around BURRSTONE INN, ASCEND HOTEL COLLECTION?
BURRSTONE INN, ASCEND HOTEL COLLECTION is within minutes from Utica College - 0.7 km / 0.4 mi , Charles A Gaetano Stadium - 1.7 km / 1.1 mi and New Hartford Recreation Center - 2 km / 1.2 mi
Which the best airport near BURRSTONE INN, ASCEND HOTEL COLLECTION?
The preferred airport for Burrstone Inn, Ascend Hotel Collection is Hancock Intl. Airport (SYR). The airport is conveniently located when visiting this New Hartford hotel.

ADDITIONAL HOTEL REVIEWS

Burrstone Inn, Ascend Hotel Collection Reviews Summary

  • Hotel review by Deborah

    Deborah

    Wonderful

    This guest did not leave comments about this hotel.

  • Hotel review by Stacey

    Stacey

    Exceptional

    This guest did not leave comments about this hotel.

  • Hotel review by Michael

    Michael

    Disappointing

    Pros: The Continental breakfast was OK. They couldve offered more fruits.
    Cons: Bedsheets stained and smelled like body odor. The vent in the bathroom was caked with dusting gunk. I have a picture to prove it. The water pressure was terrible. I get more water pressure for my garden hose.

  • Hotel review by Joan

    Joan

    Pleasant

    Pros: Very clean
    Cons: Pets are welcome but they charge $85. Rooms are exceptionally small.

  • Hotel review by John

    John

    Exceptional

    Pros: Convenient, quiet
    Cons: Lack of outlets in room

  • Hotel review by Keith

    Keith

    Good

    Pros: Coffee and Tea in the lobby, nice televisions in room and bed was above average
    Cons: The property restaurant was closed even though advertised as open. Spent $100+ down the street at bar/restaurant. They would have had a good day saw people all afternoon trying to come in to go to bar and restaurant on busy sports day.

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Very Good

    Pros: Location
    Cons: .They had young hockey players staying for the same weekend we were there. Their behavior was unacceptable in a public place. They were running up and down the hallway and banging on doors. This was after 10: 00 Pm

  • Hotel review by Barbara

    Barbara

    Wonderful

    Exceptional

  • Hotel review by Barbara

    Barbara

    Wonderful

    Exceptional

  • Hotel review by Gini

    Gini

    Very Good

    Very good

  • Hotel review by Gini

    Gini

    Very Good

    Very good

  • Hotel review by Zimmerman

    Zimmerman

    Wonderful

    Exceptional

  • Hotel review by Sunkyung

    Sunkyung

    Very Good

    Pleasant

    Pros: Reasonable choice of foods Clean environment Space room
    Cons: It could have been nicer if there is free service of one bottled water .

  • Hotel review by Evan

    Evan

    Poor

    Very poor

    Pros: Beds were comfortable
    Cons: Bathroom faucet stopper was broken in the closed position so we couldnt use the sink without it filling up. The toilet paper roll was almost empty with no extra rolls in the room and the tissue box had one tissue in it. The soap/shampoo had a very unpleasant smell, glad I brought my own.

  • Hotel review by Mansoor

    Mansoor

    Very Poor

    Its worrisome and stressful to watch a toilet about to overflow every time you used it! One of the best things about be

    Pros: Nice quiet area, scenic. Safe.
    Cons: Being close to schools and universities this hotel accepts bus loads of students. This makes for noisy nights and people running in the halls. It can be loud at breakfast. Youll have to wait in line. They run out of food fast. Theres only one attendant at breakfast and they become quite overwhelmed and frustrated. The toilet was very slow and required several flushes to clear. It always looked as if it would overflow. Scary! I requested they plunge it twice. They only did it once. One ply toilet paper seemed to clog it. The excuses given were priceless! The toilets were being replaced and we had a room with an old one. There were too many guests and as a result the water pressure was too low. On the third day I requested that the room be cleaned and the toilet be plunged. Neither happened. When I asked why, I was told that a ticket was written but unfortunately the house keeping staff were all gone. Tickets dont clean rooms! I was given the run around. When I told the housekeepers on our floor that we were going out and that they could clean the room they told me to tell the front desk. On the fourth day with three people our room and bathroom were in poor shape. I went on a vacation so I wouldnt have to clean bathrooms and unplug toilets. For the amount of money that this hotel charged me a cleaning was in order at the very least! Ive stayed in hotels in third world countries and had better levels of cleanliness. This what we should accept in a post Covid world?! The staff were polite and respectful but never really did anything.,

  • Hotel review by Nancy

    Nancy

    Good

    Disappointing

    Cons: 1) the breakfast was terrible. Better to offer less variety with more quality. The coffee was awful and weak so I used the Keurig coffee in the room instead. The best part of the breakfast was the oatmeal sad to say. Also the location of the "reading lamps" on either side of the nice large bed did NOT provide any light for anyone trying to read in bed. I had to use a electronic light I'd brought with me. The entire lighting for the room was inadequate. For such a big comfortable bed please add adequate read in bed lights on at least one side!

  • Hotel review by Kip

    Kip

    Wonderful

    My wife and I will certainly stay here again!

    Pros: The room was really nice. Breakfast was great, and the staff is so friendly.
    Cons: The air in the room was so dry due to the heat. Just not used to that.

  • Hotel review by Carol

    Carol

    Very Good

    Very good

  • Hotel review by Carol

    Carol

    Very Good

    Very good

  • Hotel review by Michael

    Michael

    Wonderful

    Exceptional