Holiday Inn Richmond South - City Gateway

  • 4303 Commerce Road , Richmond, Virginia 23234
  • 4303 Commerce Road , Richmond, Virginia - 23234
  • 855-516-1090
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Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
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1 King Bed

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels, pay movies, MP3 dock

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding and a pillow menu

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Complimentary local calls
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • WiFi - Extra Charge
  • Complimentary wired Internet
  • Desk
  • Bed sheets not available
  • Bathtub - Deep soaking
  • AC / In-room climate control
  • Premium bedding
  • docking station for MP3
  • Pay movies
  • Bathtub only
Room, 1 King Bed, Accessible, Non Smoking (Hearing)
Room, 1 King Bed, Accessible, Non Smoking (Hearing)
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1 King Bed

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels, pay movies, MP3 dock

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding and a pillow menu

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Complimentary local calls
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • WiFi - Extra Charge
  • Complimentary wired Internet
  • Desk
  • Bed sheets not available
  • Bathtub - Deep soaking
  • AC / In-room climate control
  • Premium bedding
  • docking station for MP3
  • Pay movies
  • Bathtub only
Room, 1 King Bed, Non Smoking (LEISURE)
Room, 1 King Bed, Non Smoking (LEISURE)
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1 King Bed

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels, pay movies, MP3 dock

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding and a pillow menu

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Complimentary local calls
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • WiFi - Extra Charge
  • Complimentary wired Internet
  • Desk
  • Bed sheets not available
  • Bathtub - Deep soaking
  • AC / In-room climate control
  • Premium bedding
  • docking station for MP3
  • Pay movies
  • Bathtub only
Standard Room
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1 King Bed or 1 Queen Bed

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels, pay movies, MP3 dock

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding and a pillow menu

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Smoking And Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Phone
  • Microwave
  • Complimentary local calls
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • WiFi - Extra Charge
  • Complimentary wired Internet
  • Desk
  • Bed sheets not available
  • Bathtub - Deep soaking
  • AC / In-room climate control
  • Premium bedding
  • docking station for MP3
  • Pay movies
  • Bathtub only
Room, 2 Queen Beds, Non Smoking
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2 Queen Beds

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels, pay movies, MP3 dock

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding and a pillow menu

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Complimentary local calls
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • WiFi - Extra Charge
  • Complimentary wired Internet
  • Desk
  • Bed sheets not available
  • Bathtub - Deep soaking
  • AC / In-room climate control
  • Premium bedding
  • docking station for MP3
  • Pay movies
  • Bathtub only
Room, Accessible, Non Smoking (Hearing, Roll-In Shower)
Room, Accessible, Non Smoking (Hearing, Roll-In Shower)
View room details and amenities View details & amenities
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1 King Bed or 1 Queen Bed

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels, pay movies, MP3 dock

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding and a pillow menu

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Complimentary local calls
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • WiFi - Extra Charge
  • Complimentary wired Internet
  • Desk
  • Bed sheets not available
  • Bathtub - Deep soaking
  • AC / In-room climate control
  • Premium bedding
  • docking station for MP3
  • Pay movies
  • Bathtub only
Suite, Accessible, Bathtub (Hearing, Mobility)
Suite, Accessible, Bathtub (Hearing, Mobility)
View room details and amenities View details & amenities
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1 King Bed or 1 Queen Bed

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels, pay movies, MP3 dock

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding and a pillow menu

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Free local calls, double sofa bed, and safe; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Complimentary local calls
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • WiFi - Extra Charge
  • Complimentary wired Internet
  • Desk
  • Bed sheets not available
  • Bathtub - Deep soaking
  • AC / In-room climate control
  • Premium bedding
  • docking station for MP3
  • Pay movies
  • Bathtub only
Suite, 1 King Bed, Non Smoking
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Check savings and offers!

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1 King Bed

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels, pay movies, MP3 dock

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding and a pillow menu

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Complimentary local calls
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • WiFi - Extra Charge
  • Complimentary wired Internet
  • Desk
  • Bed sheets not available
  • Bathtub - Deep soaking
  • AC / In-room climate control
  • Premium bedding
  • docking station for MP3
  • Pay movies
  • Bathtub only
Room, 2 Queen Beds, Accessible, Non Smoking (HEARING)
Room, 2 Queen Beds, Accessible, Non Smoking (HEARING)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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2 Queen Beds

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels, pay movies, MP3 dock

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service

Bed Type and Features - Premium bedding and a pillow menu

Restrooms & Showers - Private bathroom, deep soaking bathtub

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Phone
  • Microwave
  • Complimentary local calls
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • WiFi - Extra Charge
  • Complimentary wired Internet
  • Desk
  • Bed sheets not available
  • Bathtub - Deep soaking
  • AC / In-room climate control
  • Premium bedding
  • docking station for MP3
  • Pay movies
  • Bathtub only
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Holiday Inn Richmond South - City Gateway Hotel

Hotel Location & Nearby Attractions

With a stay at Holiday Inn Richmond South - City Gateway in Richmond (South Richmond), you'll be within a 10-minute drive of Greater Richmond Convention Center and Shockoe Slip. This hotel is 7.5 mi (12 km) from Broad Street and 6.3 mi (10.1 km) from Virginia Commonwealth University.

Popular Hotel Amenities and Features

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a ballroom.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Richmond? This hotel has facilities measuring 3900 square feet (351 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at Sporting News Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Renovations

The following facilities or services will be unavailable from July 28 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • One of the swimming pools
This property is undergoing renovations from August 07 2020 to December 31 2020 (completion date subject to change). Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 167 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wired Internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Holiday Inn Richmond South - City Gateway
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Holiday Inn Richmond South - City Gateway, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Holiday Inn Richmond South - City Gateway are listed below.

Pets not allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Commonly-touched surfaces are cleaned with disinfectant

Holiday Inn Richmond South - City Gateway Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Assistive listening devices available
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Free news papers in lobby
Outdoor
  • Terrace on property
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Café or Coffee shop
Shopping
  • Grocery - convenience store

About Holiday Inn By IHG Brand Hotels

Holiday Inn is a hotel brand created by Kemmons Wilson in 1952 to provide affordable accommodations for families in a clean and friendly environment. Thus, the very first Holiday Inn opened in Memphis, Tennessee. By 1965, Holiday Inn worked with IBM in creating the Holidex system. At present, this technology from the 1960s is still in use, improved and designed for today’s modern needs in hospitality and has enabled all of Holiday Inns’ booking channels handle over 800,000 reservations - daily! With over 300 million reservations annually, Holiday Inn is indeed one of the biggest names in the hospitality industry.

Holiday Inn celebrated many firsts since the brands conception. Holiday Inn had its first hotel opened in Europe, in Leiden in 1967. It became the biggest hotel brand in the world in 1993 with 365,000 rooms available around the world, mostly in the United States. Online booking became available in 1995 and enable guests from different parts of the world to book a room in any of the Holiday Inn hotels online.

The company recently celebrated its 60th year last 2012 and became the hotel provided for the London 2012 Olympic and Paralympic Games. With more than 2500 hotels around the globe, Holiday Inn is considered as one of the best family brands in the hospitality market.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Holiday Inn Richmond South - City Gateway - Richmond, Virginia Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Shockoe Slip - 8.5 km / 5.3 mi
Artspace - 8.5 km / 5.3 mi
Blue Bee Cider - 9.5 km / 5.9 mi
Richmond Old City Hall - 9.7 km / 6 mi
Egyptian Building - 9.9 km / 6.2 mi
St. Paul's Episcopal Church - 10 km / 6.2 mi
Virginia State Capitol - 10 km / 6.2 mi
Capitol Square - 10 km / 6.2 mi
South of the James Market - 10 km / 6.2 mi
Richmond City Hall - 10 km / 6.2 mi
Virginia Commonwealth University - 10.1 km / 6.3 mi
Monumental Church - 10.1 km / 6.3 mi
American Civil War Center at Historic Tredegar - 10.2 km / 6.3 mi
Federal Reserve Bank of Richmond Money Museum - 10.2 km / 6.3 mi
Richmond CenterStage - 10.2 km / 6.3 mi

The preferred airport for Holiday Inn Richmond South - City Gateway is Richmond Intl. Airport (RIC) - 19.5 km / 12.1 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Richmond, Virginia Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Holiday Inn Richmond South - City Gateway?

Yes, parking is available free of cost at the Holiday Inn Richmond South - City Gateway. This is one of the hotels in Richmond with Free Parking.

What is the check-in policy?

The checking times for Holiday Inn Richmond South - City Gateway are between 3:00 PM and 2:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This Holiday Inn Richmond South - City Gateway's check-out time is 11:00 AM.

What brand is Holiday Inn Richmond South - City Gateway?

Holiday Inn Richmond South - City Gateway is a part of Holiday Inn By IHG.

What is the street address for Holiday Inn Richmond South - City Gateway?

The address for Holiday Inn Richmond South - City Gateway is 4303 Commerce Road, Richmond, Virginia 23234

What is the price for tonight?

Based on recent averages, the price for tonight can start at 114.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 114 per night.

How many guest rooms are at Holiday Inn Richmond South - City Gateway?

The Holiday Inn Richmond South - City Gateway has a total of 167 guest rooms.

How many floors does the Holiday Inn Richmond South - City Gateway have?

This Richmond hotel has 4 floors.

What is the hotel theme?

Travelers find this hotel . Other themes include Family.

Recommended landmarks, attractions or things to do around HOLIDAY INN RICHMOND SOUTH - CITY GATEWAY?

HOLIDAY INN RICHMOND SOUTH - CITY GATEWAY is within minutes from Shockoe Slip - 8.5 km / 5.3 mi , Artspace - 8.5 km / 5.3 mi and Blue Bee Cider - 9.5 km / 5.9 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Holiday Inn Richmond South - City Gateway Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Holiday Inn Richmond South - City Gateway Reviews Summary

UserTy
2/10
 
Poor
Pros: Nothing
Cons: Under construction and smelled like smoke on 4th floor Rusty showers
UserJames
7/10
 
Good
Pros: Location
Cons: Hotel is going through renovation I wish I had known this beforehand
UserRonnita
3/10
 
Poor
Pros: The staffed was able to assign me to another room due to first one carpet being very very dirty
Cons: The rooms had crumbs all in the corners and edges of the carpet and behind the dressers and beds..carpet need cleaning in all rooms, soap scum in showers, and the complimentary body wash bottles had been used
UserJean
5/10
 
Fair
Cons: It needs a lot of inside renovations!
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Location
Cons: Restaurant was closed!
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing everything was horrible . I woke up with bedbug bites , the room smelled like cigarettes and the pillowcases were dirty.
Cons: Room was dirty and smelled like cigarettes Beg bugs
UserVerified Hotel Guest
2/10
 
Poor
Cons: Very dirty
UserTammy
3/10
 
Poor
Pros: Nothing
Cons: It was no where near the airport like I put in for the search. There was a big spider in the room and a big dead cockroach under the bed. The carpet was dirty under the bed and heater. I asked for a quiet room I was placed 2 rooms away from the elevators.
UserAnn
9/10
 
Wonderful
Pros: Lighting in bathroom
Cons: Air dripping
UserArmen
5/10
 
Fair
Cons: Dirty carpets, no baby crib
UserSarah
4/10
 
Disappointing
Pros: The staff was friendly and helpful. The location off 95 is perfect.
Cons: The room was dusty and their were clear stains on the carpet. The air didn't work properly.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: The room was nice and clean. The fitness center was clean. It includes dumbbells and cardio equipment, which worked well for a morning workout before heading out.
Cons: The electrical plugs on the lamps in the room were worn out and nothing would work when plugged in to them. The pool was closed for some sort of algae issue. It would have been refreshing to have available after a long day of traveling in 96+ degrees.
UserVerified Hotel Guest
4/10
 
Disappointing
Cons: Having to pay an additional 25 when we got there for the keys. Also no breakfast for the amount we paid there should have been breakfast
UserCatherine
1/10
 
Very Poor
Pros: Never staying there again.
Cons: Poor management team, mixed messages and giving a key to our room to a total stranger who tried to barge in at midnight, which scared me to death. They double booked the room and I was unfairly treated by management until they realized they were wrong.
UserDonn
9/10
 
Wonderful
Pros: Very nice staff.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Nice rooms, comfortable, clean. Friendly staff.
UserSabra
3/10
 
Poor
Cons: Door very difficult to open. Had to return to desk for help. No breakfast. Long walk to room
UserCrystal
5/10
 
Fair
Pros: the hotel was ok.
Cons: the lobby was untidy and the gentleman that checked us in called my husband a pet. It was funny to us like it was to him, the (hotel worker). Hallway carpets had trash and leaves from outside. It wasn't what I expected for a Holiday Inn.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Can't say I liked a darn thing. Terrible! My shower was inoperable. Maintenance must have been working on it and stopped in the middle of the repair. Ya think they'd comp me a free $10 breakfast. HA! Wasn't happening. Terrible hotel.
Cons: Checked into the hotel later in the evening and very tired. I woke up the next morning to take a shower and it was "out of order". Apparently, someone was working one it and had taken the plumbing apart to replace the valve stem and never finished.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing
Cons: The hotel service was not at all good. I ended up changing 4 rooms because first room did not have shower knob( you cannot turn on the shower). Second room did not have lights. third room did not have AC and 4th room had two queen beds and I booked King.
 
Hotel Location & Nearby Attractions

With a stay at Holiday Inn Richmond South - City Gateway in Richmond (South Richmond), you'll be within a 10-minute drive of Greater Richmond Convention Center and Shockoe Slip. This hotel is 7.5 mi (12 km) from Broad Street and 6.3 mi (10.1 km) from Virginia Commonwealth University.

Popular Hotel Amenities and Features

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and a ballroom.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Richmond? This hotel has facilities measuring 3900 square feet (351 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at Sporting News Grill, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Renovations

The following facilities or services will be unavailable from July 28 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • One of the swimming pools
This property is undergoing renovations from August 07 2020 to December 31 2020 (completion date subject to change). Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 167 guestrooms featuring refrigerators and LCD televisions. Cable programming and MP3 docking stations are provided for your entertainment, while complimentary wired Internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Holiday Inn Richmond South - City Gateway
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Holiday Inn Richmond South - City Gateway, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Holiday Inn Richmond South - City Gateway are listed below.

Pets not allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Commonly-touched surfaces are cleaned with disinfectant

Holiday Inn Richmond South - City Gateway Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Ballroom on site
  • Banquet hall on site
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Assistive listening devices available
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
  • Wired Internet access - Free
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Free news papers in lobby
Outdoor
  • Terrace on property
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Café or Coffee shop
Shopping
  • Grocery - convenience store

About Holiday Inn By IHG Brand Hotels

Holiday Inn is a hotel brand created by Kemmons Wilson in 1952 to provide affordable accommodations for families in a clean and friendly environment. Thus, the very first Holiday Inn opened in Memphis, Tennessee. By 1965, Holiday Inn worked with IBM in creating the Holidex system. At present, this technology from the 1960s is still in use, improved and designed for today’s modern needs in hospitality and has enabled all of Holiday Inns’ booking channels handle over 800,000 reservations - daily! With over 300 million reservations annually, Holiday Inn is indeed one of the biggest names in the hospitality industry.

Holiday Inn celebrated many firsts since the brands conception. Holiday Inn had its first hotel opened in Europe, in Leiden in 1967. It became the biggest hotel brand in the world in 1993 with 365,000 rooms available around the world, mostly in the United States. Online booking became available in 1995 and enable guests from different parts of the world to book a room in any of the Holiday Inn hotels online.

The company recently celebrated its 60th year last 2012 and became the hotel provided for the London 2012 Olympic and Paralympic Games. With more than 2500 hotels around the globe, Holiday Inn is considered as one of the best family brands in the hospitality market.

Distances are displayed to the nearest 0.1 mile and kilometer.

Shockoe Slip - 8.5 km / 5.3 mi
Artspace - 8.5 km / 5.3 mi
Blue Bee Cider - 9.5 km / 5.9 mi
Richmond Old City Hall - 9.7 km / 6 mi
Egyptian Building - 9.9 km / 6.2 mi
St. Paul's Episcopal Church - 10 km / 6.2 mi
Virginia State Capitol - 10 km / 6.2 mi
Capitol Square - 10 km / 6.2 mi
South of the James Market - 10 km / 6.2 mi
Richmond City Hall - 10 km / 6.2 mi
Virginia Commonwealth University - 10.1 km / 6.3 mi
Monumental Church - 10.1 km / 6.3 mi
American Civil War Center at Historic Tredegar - 10.2 km / 6.3 mi
Federal Reserve Bank of Richmond Money Museum - 10.2 km / 6.3 mi
Richmond CenterStage - 10.2 km / 6.3 mi

The preferred airport for Holiday Inn Richmond South - City Gateway is Richmond Intl. Airport (RIC) - 19.5 km / 12.1 mi

User
Ty
 
2/10
Poor
Pros: Nothing
Cons: Under construction and smelled like smoke on 4th floor Rusty showers
User
James
 
7/10
Good
Pros: Location
Cons: Hotel is going through renovation I wish I had known this beforehand
User
Ronnita
 
3/10
Poor
Pros: The staffed was able to assign me to another room due to first one carpet being very very dirty
Cons: The rooms had crumbs all in the corners and edges of the carpet and behind the dressers and beds..carpet need cleaning in all rooms, soap scum in showers, and the complimentary body wash bottles had been used
User
Jean
 
5/10
Fair
Cons: It needs a lot of inside renovations!
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Location
Cons: Restaurant was closed!
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing everything was horrible . I woke up with bedbug bites , the room smelled like cigarettes and the pillowcases were dirty.
Cons: Room was dirty and smelled like cigarettes Beg bugs
User
Verified Hotel Guest
 
2/10
Poor
Cons: Very dirty
User
Tammy
 
3/10
Poor
Pros: Nothing
Cons: It was no where near the airport like I put in for the search. There was a big spider in the room and a big dead cockroach under the bed. The carpet was dirty under the bed and heater. I asked for a quiet room I was placed 2 rooms away from the elevators.
User
Ann
 
9/10
Wonderful
Pros: Lighting in bathroom
Cons: Air dripping
User
Armen
 
5/10
Fair
Cons: Dirty carpets, no baby crib
User
Sarah
 
4/10
Disappointing
Pros: The staff was friendly and helpful. The location off 95 is perfect.
Cons: The room was dusty and their were clear stains on the carpet. The air didn't work properly.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: The room was nice and clean. The fitness center was clean. It includes dumbbells and cardio equipment, which worked well for a morning workout before heading out.
Cons: The electrical plugs on the lamps in the room were worn out and nothing would work when plugged in to them. The pool was closed for some sort of algae issue. It would have been refreshing to have available after a long day of traveling in 96+ degrees.
User
Verified Hotel Guest
 
4/10
Disappointing
Cons: Having to pay an additional 25 when we got there for the keys. Also no breakfast for the amount we paid there should have been breakfast
User
Catherine
 
1/10
Very Poor
Pros: Never staying there again.
Cons: Poor management team, mixed messages and giving a key to our room to a total stranger who tried to barge in at midnight, which scared me to death. They double booked the room and I was unfairly treated by management until they realized they were wrong.
User
Donn
 
9/10
Wonderful
Pros: Very nice staff.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Nice rooms, comfortable, clean. Friendly staff.
User
Sabra
 
3/10
Poor
Cons: Door very difficult to open. Had to return to desk for help. No breakfast. Long walk to room
User
Crystal
 
5/10
Fair
Pros: the hotel was ok.
Cons: the lobby was untidy and the gentleman that checked us in called my husband a pet. It was funny to us like it was to him, the (hotel worker). Hallway carpets had trash and leaves from outside. It wasn't what I expected for a Holiday Inn.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Can't say I liked a darn thing. Terrible! My shower was inoperable. Maintenance must have been working on it and stopped in the middle of the repair. Ya think they'd comp me a free $10 breakfast. HA! Wasn't happening. Terrible hotel.
Cons: Checked into the hotel later in the evening and very tired. I woke up the next morning to take a shower and it was "out of order". Apparently, someone was working one it and had taken the plumbing apart to replace the valve stem and never finished.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing
Cons: The hotel service was not at all good. I ended up changing 4 rooms because first room did not have shower knob( you cannot turn on the shower). Second room did not have lights. third room did not have AC and 4th room had two queen beds and I booked King.