Exceptional

Pros: Love the staff and breakfast as I am a frequent guest. The bathrooms could be a little more clean as the floors sometimes have other people's hair in the corners but overall the sheets are always exceptionally fresh and new and the staff is extraordinary accommodating.

Bad

Pros: Not much except for one employee named Otilia who was leaps and bounds above the negative attitude of the other employees. She was so sweet, kind, friendly and helpful. The breakfast was also good.

Cons: Upon arriving, Sabrina at the front desk checked me in. She was rude and obnoxious, asking me personal questions about my service dog that are prohibited by law. I asked if there's drinking water in the room and her response was, "this is an express motel. We don't supply drinking water." I asked about the ice machine and she was so snotty as if I was bothering her. She should not be working in a customer service position. The parking lot lights weren't working, so it was pitch black, and I was very concerned about my personal safety and the security of my vehicle. One of only two elevators was out of service, making it incredibly difficult and frustrating to bring my luggage to the room. Upon getting to the room, I immediately saw that the carpet was filthy and clearly hadn't been vacuumed. The unknown pubic hair all over the shower and tub was extremely disgusting. Overall, the room left a lot to be desired. The toilet was constantly running and then after a few nights it became backed up. I called the front desk and was told there's no one there to help and I should come down to get a plunger. I went to get the plunger and by the time I returned to my room, the toilet was spraying waste water from top to bottom and the bathroom was quickly becoming flooded. I again called the front desk and was once again told there's no one there to fix the problem! Can you imagine paying money for a room with a broken toilet spewing waste water everywhere and be told there's no one on staff to help or fix the problem??? So at about 11:30pm after an hour of begging for help with the flood, I was told they'd change my room but when I asked for assistance was again told there's no one there to help. I was exhausted by the time I got everything into the new room which wasn't much better in appearance and cleanliness. I can go on but the bottom line is this place is absolutely horrible.

Pleasant

Peaceful

Pros: Cleanliness and location.

Cons: One elevator working.

NIGHTMARE IN HAUPPAUGE

Pros: Not much except for one employee named Otilia who was leaps and bounds above the negative attitude of the other employees. She was so sweet, kind, friendly and helpful. The breakfast was also good.

Cons: Upon arriving, Sabrina at the front desk checked me in. She was rude and obnoxious, asking me personal questions about my service dog that are prohibited by law. I asked if there's drinking water in the room and her response was, "this is an express motel. We don't supply drinking water." I asked about the ice machine and she was so snotty as if I was bothering her. She should not be working in a customer service position. The parking lot lights weren't working, so it was pitch black, and I was very concerned about my personal safety and the security of my vehicle. One of only two elevators was out of service, making it incredibly difficult and frustrating to bring my luggage to the room. Upon getting to the room, I immediately saw that the carpet was filthy and clearly hadn't been vacuumed. The unknown pubic hair all over the shower and tub was extremely disgusting. Overall, the room left a lot to be desired. The toilet was constantly running and then after a few nights it became backed up. I called the front desk and was told there's no one there to help and I should come down to get a plunger. I went to get the plunger and by the time I returned to my room, the toilet was spraying waste water from top to bottom and the bathroom was quickly becoming flooded. I again called the front desk and was once again told there's no one there to fix the problem! Can you imagine paying money for a room with a broken toilet spewing waste water everywhere and be told there's no one on staff to help or fix the problem??? So at about 11:30pm after an hour of begging for help with the flood, I was told they'd change my room but when I asked for assistance was again told there's no one there to help. I was exhausted by the time I got everything into the new room which wasn't much better in appearance and cleanliness. I can go on but the bottom line is this place is absolutely horrible.

Superb

Exceptional

Superb

Pleasant

Pros: Staff are good

Cons: One of the Elevators was not working so you have to wait for long time for the other one.

Exceptional

Superb

Charging extra for dogs without...

Pros: Everything it's ok for to get on the go

Cons: It was available

very nice short stay so...

Pros: the pool was nice and warm the kids loved it

Cons: all was well

Exceptional

Pros: Room was spacious and clean, room had mini fridge, microwave and coffee maker. Bed was so comfortable. Included breakfast was an added bonus, had lots of hot and cold options. Free coffee offered all day.

Cons: 1st night on weekend it was very noisy, yelling, slamming doors. Woke us up a few times.

Exceptional

Pros: Nice place

Cons: Breakfast, I just hate the smell of bacon

Exceptional

Superb

Very good

Not my first time nor...

Pros: Location

Cons: Nothing perfect place to stay