Exceptional

Pros: It was ok

Cons: Needed in room icebox an microwave. Need heat in room.it was cool

Pleasant

Pros: Diane is a sweetheart!

Cons: The electronic key is very unstable. It takes sometimes too long to connect to the hotels internet, so it takes long time to connect to the key. Many times we had to wait very long to be able to access the room. The toilet was not flushing properly and it became very disgusting for our five day stay. It was not possible to fix it. I would have expected to get at least an extra cleaning.

Very good

Very good

Pros: Very clean, nice shower, friendly stuff, close to convention Center and City (Garden/CBD/arts)

Cons: Quite loud (next to street, thin windows), a Lot of light comes in at night.

Place has potential to be...

Pros: I liked the technology and digital locks.

Cons: One of the lamps near the heat didn’t work. The toilet backed up for no reason. I got to the hotel after midnight. Housekeeping came around at 11 to ask me to depart. I had received a text that check out was 12 noon not 11. And you would think being I arrived so late they would be more courteous anyway.

It was ok. No significant...

Pros: Room was nice. Clean. Everything worked. Communal areas were very nice. Access to tea and coffee at all times.

Cons: My main priority when booking was 24 hr front desk - travelling alone from UK. Mistakenly, I assumed that this meant a receptionist on site at all times. This is not the case. There was a telephone number that you could call at any time - but travelling from UK, using my phone to make calls was problematic.

It would have been a...

Pros: The location was very central and easy to get to key locations from by foot.

Cons: I have yet to receive the return of my deposit and it has been over a month since I left.

Superb

I’ll be steering clear of...

Pros: Location was good

Cons: On my arrival, I was advised that I should have been notified before my arrival, that because it was Mardi Gras they needed to take a $200 security deposit from my credit card, but they could see I hadn’t received it. A security deposit to me means a refundable payment in case of any damage so I didn’t t question it and paid. I was advised after my stay that it was actually non-refundable and was a fee due to higher demand during Mardi Gras and their location. They refused to refund me. I was misled and having disputed it, lied to as they claimed that I’d had the message before my arrival even though they acknowledged when I checked in that I hadn’t. I sent a screen shot of the messages exchange we’d had before and during my stay as proof I’d not received it. They supplied no evidence of any message that I supposedly received. The term of ‘Security deposit’ was a clear ploy to mislead as it’s obviously a surcharge, and this despite me already having paid nearly double the rate they charge for the same length of stay when it isn’t Mardi Gras. They also charged me for housekeeping . The only housekeeping visit I had was as I checked out to clean for the next arrivals. Having disputed the security deposit with Booking.com and given them all the evidence of the lies and misleading language, the Inn still refused to acknowledge they were in the wrong and refund me. Booking.com have now credited the amount to me so I’m grateful for that at least. I very rarely lead a negative review, but I want others not to fall foul of the greed and lies that I was.

Pleasant

Pros: room location was fine. We had no breakfast. We had coffee. We had to go down the hall for that.

Cons: Have coffee in your room. The bed and pillows were very uncomfortable. Toilet was very low to the floor.

I enjoyed my stay overall!...

Pros: Great value for the price. My room was little but cute and my bathroom was nice! There was a little courtyard we could relax in. The trolley stops right out front and there are a couple places you can walk to from the hotel for food or a drink.

Cons: I wish there was breakfast, even if it was just coffee already made and serve yourself fruit/granola/etc. It can be a bit noisy - to be expected in an old repurposed home imo. Don't stay here if you need lots of quiet to sleep. For me it wasn't an issue but I think it's fair to note.

I know this seems very...

Pros: The location was great, for our needs.......Enough food choices near.... those we tried were excellent. Trolley right out front.....The only staff we ever saw was the lady who checked us in and she was very friendly and helpful. Never saw.....and did not get "daily" room care as mentioned in the amenities section. Rooms, generally quite small........comfy bed.....but that's not all one expects at this price range....Refrig. in room broken.........no room phones (as mentioned in amenities list)....Generally room was fairly clean (did find a small clump of hair in shower stall tho, after check-in(..not too great to find.rather late check-in times ...4 p.m. Tho, we were able to leave our luggage there upon our 11:30 a.m. flight. No space in room for any seating, other than on the bed......Luckily, the weather was nice, so we could use the patio to gather. My room was on 1st floor, right across from the 'desk area' and near the 'supply' space and therefore, quite noisy as people came and went. I know this seems very negative...........but, for the room rate (and why is there a room cleaning fee?) it was not worth a return stay from myself and the other 2 folks in our party. Best part..the lady who checked us in (sorry, I forgot her name) was very helpful....

Cons: see above

It was better then expected

Pros: The room was very quiet and the ac unit worked well to keep the room comfortable.

Cons: The hallway light was able to shine right through the window above the door allowing a good amount of light in while trying to sleep. Also adding a security charge of over $200 after the room was booked months in advance.

Its a cute friendly hotel but I wouldnt stay there again in cold weather

Pros: Very cosy bed, free coffee. Any issues I had were very efficiently addressed.

Cons: I stayed during a cold snap. The room was very cold indeed. The heating could not keep up. The hall lights are on and leak into the room. Room cleaning costs extra. Most of the time there is no staff at the hotel.

It’s a cute friendly hotel...

Pros: Very cosy bed, free coffee. Any issues I had were very efficiently addressed.

Cons: I stayed during a cold snap. The room was very cold indeed. The heating could not keep up. The hall lights are on and leak into the room. Room cleaning costs extra. Most of the time there is no staff at the hotel.

Shay and Dianne were super...

Shay and Dianne were super sweet. I enjoyed them, especially Diane.

Awesome, I can't wait too return! Great location!

Pros: I love The hotel and the location! Great restaurants within walking distance and a pizza restaurant right next door, the pizza was delicious! The staff responded quickly to any concerns and they work fast! I never verbally spoke to anyone. Everything was through text. However they got the job done! I have already recommended this place to five people.

Cons: Front entrance should remain locked and porch lights should be on at night. But the place is beautiful! I will be returning very soon!

Awesome, I can't wait too...

Pros: I love The hotel and the location! Great restaurants within walking distance and a pizza restaurant right next door, the pizza was delicious! The staff responded quickly to any concerns and they work fast! I never verbally spoke to anyone. Everything was through text. However they got the job done! I have already recommended this place to five people.

Cons: Front entrance should remain locked and porch lights should be on at night. But the place is beautiful! I will be returning very soon!

Pros: Location

Cons: My credit card was charged $20 with no explanation. Had to dispute charge with cc.