Very good

Great hotel

Pros: Good value for money, great location, very friendly staff, and decent gym.

Cons: The AC unit said "use the controller on the wall" but the latter did not work. Luckily the AC unit could be controlled from its own panel, so my room was at desired temperature.

It was a quick trip...

Pros: The location was ok. There was a Marta station fairly close. It was an easy walk. Several restaurants close by as well.

Cons: There was a bit of construction out front of the hotel which made navigating a bit difficult. There was no signage to let you the loading/unloading area was through a garage door. It just said parking which was miss leading.

We could have slept in...

Pros: The rooms were decent. Breakfast was tasty.

Cons: The toiletries in the shower were communal which is always gross, but the fact that the conditioner dispenser was empty gives the impression that the shower wasn’t adequately cleaned. There was also a plate of the previous guest’s breakfast underneath a chair. The worst part of this stay was the appalling incompetence of the staff. Upon arrival, a family was disgruntled at the front desk because their reserved room had been given away. They stepped aside to let us check in; I told the clerk my name, and her exact words were, “That’s funny, I just gave your room away.” After a few confusing minutes, we were checked into another room. In the middle of the night as we were dead asleep, the hotel room phone rang. My mother answered the phone, and the clerk told her that she had checked us into the wrong room and needed to know our names. My mother told her our names again, and then the clerk said she would have to call us back in a few minutes. My mother asked what time it was, and the clerk said it was 2:00 AM. At this point my mother was wide awake, as well as myself, and she told the clerk that we had to be up at 6:00 AM. The clerk abruptly hung up and didn’t call back. As we came to our senses, we got angry at having been woken up at 2:00 AM by hotel staff. We were unable to go back to sleep for a while, and our night was ruined. I have never encountered such stupidity in my life.

Exceptional

It was a very nice...

Mixed Bag: Spacious Comfort, Pricey...

Pros: I loved that the guest room was huge and had ample storage for my luggage. I found the beds to be very comfortable and the bathroom to be bright and well appointed with all of the essentials + ample towels and linens. Despite it being a busy hotel, the building is concrete so I never heard any other guests in neighboring rooms. Same goes with street traffic (it was exceptionally quiet). I also love that I don't need to swipe my access card in the elevator. Even though I hate Valet Parking, I will say that these guys are pretty good and offered a great service.

Cons: The fact that you have no choice but to pay for the crazy expensive valet parking. Hotel's housekeeping policy of service every other day upon request is not acceptable and must be changed. A reminder that daily housekeeping is the reason that people like myself opt for a hotel and not an airbnb. My interactions with staff were OK. I ended up expressing my concern to the front desk manager and she did her best to rectify my concern + make me smile with some humor (done in a professional, tasteful manner) in which I appreciated her efforts very much.

Pleasant

Pros: Nice and friendy staff who helped me change room when there was a problem with the heat

Cons: A bit pricey for the location and for the standard

Bad

Pleasant

Pros: I liked the location of the hotel and lovely view of Atlanta from a upper floor room. The MARTA bus station it is within walking distance.

Cons: Never been to Atlanta, and it was my first time staying.. The unexpected high parking fees and deposit fees. it reduced my stay and enjoyment of the trip.

Exceptional

Very good

Disappointing

Cons: $50 a day for parking

Room was clean but noisy.

Pros: Should have been free and there was no coffee

Cons: Having to pay for breakfast considering what the room rate was

Exceptional

Exceptional

Very good

Good

Pros: NA

Cons: Lack of linens

Exceptional

Great quality hotel in Midtown...

Pros: Friendly staff, clean facilities, proper blinds, so room can be pitch dark if you need a good sleep, plenty of power outlets, not far from a convenience store and from a metro station, close to Midtown and to the park, well-working Wi-Fi.

Cons: When local friends wanted to meet me in my hotel, there wasn't anywhere nearby to park conveniently.