Holiday Inn Express New Albany

  • 506 W Spring St , New Albany, Indiana 47150
  • 506 W Spring St , New Albany, Indiana - 47150
  • 855-516-1090
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Suite, 1 King Bed, Non Smoking
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1 King Bed

323 sq feet


Layout of Suite, 1 King Bed, Non Smoking - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, safe, and free newspaper

Pleasure - Air conditioning, heating, and daily housekeeping

Non-Smoking

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
Standard Room
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1 King Bed or 1 Queen Bed

384 sq feet


Layout of Standard Room - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, safe, and free newspaper

Pleasure - Air conditioning, heating, and daily housekeeping

Accessibility - Visual fire alarm and vibrating pillow alarm

Need to Know - No rollaway/extra beds available

Smoking And Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • No rollaway/extra beds
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
Room, 1 King Bed, Non Smoking (Leisure)
Room, 1 King Bed, Non Smoking (Leisure)
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1 King Bed

384 sq feet


Layout of Room, 1 King Bed, Non Smoking (Leisure) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, safe, and free newspaper

Pleasure - Air conditioning, heating, and daily housekeeping

Non-Smoking

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
Superior Room, 1 King Bed, Non Smoking
Superior Room, 1 King Bed, Non Smoking
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1 King Bed

323 sq feet


Layout of Superior Room, 1 King Bed, Non Smoking - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, king sofa bed, and safe

Pleasure - Air conditioning, heating, and daily housekeeping

Non-Smoking

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
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1 King Bed

323 sq feet


Layout of Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, safe, and free newspaper

Pleasure - Air conditioning, heating, and daily housekeeping

Accessibility - Wheelchair accessible, roll-in shower, and bathroom grab bars

Non-Smoking

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Bathroom grab bars
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
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1 King Bed

323 sq feet


Layout of Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, safe, and free newspaper

Pleasure - Air conditioning, heating, and daily housekeeping

Accessibility - Wheelchair accessible, roll-in shower, and bathroom grab bars

Non-Smoking

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Bathroom grab bars
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
Room, 1 King Bed, Accessible, Non Smoking (Hearing)
Room, 1 King Bed, Accessible, Non Smoking (Hearing)
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1 King Bed

323 sq feet


Layout of Room, 1 King Bed, Accessible, Non Smoking (Hearing) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, safe, and free newspaper

Pleasure - Air conditioning, heating, and daily housekeeping

Accessibility - Doorbell and phone notification

Non-Smoking

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
Room, 2 Queen Beds, Non Smoking
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2 Queen Beds

384 sq feet


Layout of Room, 2 Queen Beds, Non Smoking - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, safe, and free newspaper

Pleasure - Air conditioning, heating, and daily housekeeping

Non-Smoking

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
Room, Accessible, Non Smoking (Mobility)
Room, Accessible, Non Smoking (Mobility)
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2 Double Beds or 2 Queen Beds

323 sq feet


Layout of Room, Accessible, Non Smoking (Mobility) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, safe, and free newspaper

Pleasure - Air conditioning, heating, and daily housekeeping

Accessibility - Roll-in shower and bathroom grab bars

Need to Know - No rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Bathroom grab bars
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • Non Smoking
  • No rollaway/extra beds
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
Room, Accessible, Non Smoking (Hearing)
Room, Accessible, Non Smoking (Hearing)
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2 Double Beds or 2 Queen Beds

322 sq feet


Layout of Room, Accessible, Non Smoking (Hearing) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - 42-inch TV with cable channels

Food and Beverages - Mini-fridge, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, premium bedding, and a pillow menu

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, safe, and free newspaper

Pleasure - Air conditioning, heating, and daily housekeeping

Accessibility - Doorbell and phone notification

Need to Know - No rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Amenities and Features

  • Complimentary newspaper
  • AC
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Shower-tub combination
  • Individually furnished
  • Phone
  • Fan
  • Soap
  • Microwave
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • Toilet paper
  • Pillow menu
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Complimentary long-distance calls
  • Electrical adapters and chargers
  • TV
  • TV - Cable Service
  • Non Smoking
  • No rollaway/extra beds
  • Complimentary Wifi
  • Desk
  • Laptop friendly workstation
  • Premium bedding
  • Heating
  • Sitting area (Separate)
  • Mini fridge
  • Paper towels
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Holiday Inn Express New Albany Hotel

Hotel Location & Nearby Attractions

When you stay at Holiday Inn Express New Albany in New Albany, you'll be in the historical district, within a 10-minute drive of Louisville Slugger Museum and Fourth Street Live!. This hotel is 5.7 mi (9.1 km) from KFC Yum Center and 8.7 mi (14 km) from University of Louisville.

Popular Hotel Amenities and Features

Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless Internet access.

Business, Other Amenities

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 76 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Pet Policy for Holiday Inn Express New Albany
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Holiday Inn Express New Albany, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Holiday Inn Express New Albany are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Shield between guests and staff in main contact areas
Temperature checks are available to guests
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Cashless transactions are available
Masks are available to guests
Food service has been amended for enhanced safety
Essential Workers Only - NO
Protective clothing is available to guests
Electrostatic spray is used for disinfection
Gloves are available to guests
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Events/parties not allowed
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
No alcohol served onsite

Holiday Inn Express New Albany Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Express check out
  • Free news papers in lobby
Parking Services
  • Self parking - Free
  • Offstreet parking
Pool Facilities
  • Indoor pool
  • Swimming pool
Property Features
  • Roll in shower
  • Smoke free property

About Holiday Inn Express Hotel By InterContinental Brand Hotels

The Holiday Inn Express Hotel is a part of the InterContinental Hotels Group family. It is a mid-priced hotel chain that caters to the “upper economy”. Tagged as an “express” hotel, it focuses on offering limited services at a reasonable price. The amenities are convenient and practical and target business travels and tourists on short-term stays. As of September 2018, there are 2,687 Holiday Inn Express hotels throughout the world with over 274,000 rooms.

The first Holiday Inn Express locations opened in the United States in 1991. By 1998, the brand created such an amazing campaign ad called “Stay Smart” which clicked and helped skyrocket the hotel’s success. Originally, the first few Holiday Inn Express properties were the no-frills type hotels. Newer Holiday Inn Express hotels now offer most of the amenities that its higher-end counterpart offers.

There are four hotels in the Holiday Inn family of brands. These include the Holiday Inn, Holiday Inn Express, Holiday Inn Resort, and Holiday Inn Club Vacations. The Holiday Inn Express is different from the other brands in its style. Typically, the hotels are built from corporate architectural stereotypes with each hotel consisting of 60 to 80 rooms and a mix of suites. The Express hotel chain has seen a huge success so much so that majority of the Holiday Inn Express hotels are either brand new or newly renovated. Holiday Inn Express hotels also differ in its location because the chain is typically positioned in suburbs and freeways.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Holiday Inn Express New Albany - New Albany, Indiana Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

United States Marine Hospital of Louisville - 6 km / 3.7 mi
Portland Museum - 6.1 km / 3.8 mi
Louisville Glassworks - 8 km / 5 mi
Kentucky Center for African American Heritage - 8.2 km / 5.1 mi
Kentucky Museum of Art and Craft - 8.3 km / 5.2 mi
Louisville Science Center - 8.4 km / 5.2 mi
SAR Genealogical Research Library: NSSAR Library - 8.5 km / 5.3 mi
Louisville Slugger Museum - 8.5 km / 5.3 mi
Muhammad Ali Center - 8.6 km / 5.3 mi
Frazier International History Museum - 8.6 km / 5.3 mi
Evan Williams Bourbon Experience - 8.7 km / 5.4 mi
Kentucky Center for the Performing Arts - 8.7 km / 5.4 mi
Kentucky International Convention Center - 8.8 km / 5.4 mi
Riverfront Plaza Belvedere - 8.8 km / 5.4 mi
Fourth Street Live! - 8.9 km / 5.5 mi

The nearest airports are:
Louisville Intl. Airport (SDF) - 19 km / 11.8 mi
Louisville, KY (LOU-Bowman Field) - 20.8 km / 12.9 mi

The preferred airport for Holiday Inn Express New Albany is Louisville Intl. Airport (SDF).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for New Albany, Indiana Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Holiday Inn Express New Albany?

Yes, parking is available free of cost at the Holiday Inn Express New Albany. This is one of the hotels in New Albany with Free Parking.

Does this property have a swimming pool?

Yes, Holiday Inn Express New Albany has a hotel pool.

What is the check-in policy?

The checking times for Holiday Inn Express New Albany are between 3:00 PM and 1:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This Holiday Inn Express New Albany's check-out time is 11:00 AM.

What brand is Holiday Inn Express New Albany?

Holiday Inn Express New Albany is a part of Holiday Inn Express Hotel By InterContinental.

What is the street address for Holiday Inn Express New Albany?

The address for Holiday Inn Express New Albany is 506 W Spring St, New Albany, Indiana 47150

What is the price for tonight?

Based on recent averages, the price for tonight can start at 107.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 107 per night.

How many guest rooms are at Holiday Inn Express New Albany?

The Holiday Inn Express New Albany has a total of 76 guest rooms.

How many floors does the Holiday Inn Express New Albany have?

This New Albany hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Family.

Recommended landmarks, attractions or things to do around HOLIDAY INN EXPRESS NEW ALBANY?

HOLIDAY INN EXPRESS NEW ALBANY is within minutes from United States Marine Hospital of Louisville - 6 km / 3.7 mi , Portland Museum - 6.1 km / 3.8 mi and Louisville Glassworks - 8 km / 5 mi

Which the best airport near HOLIDAY INN EXPRESS NEW ALBANY?

The preferred airport for Holiday Inn Express New Albany is Louisville Intl. Airport (SDF). The airport is conveniently located when visiting this New Albany hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Holiday Inn Express New Albany Reviews Summary

Additional Hotel Reviews

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Holiday Inn Express New Albany Reviews Summary

UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The customer service I received from the IHG toll free # customer complaints. they were rude and dismissive to my complaints. it was utterly ridiculous. It was a complete joke. the hotel had problems that day and night but IHG staff were ridiculous
Cons: The Hotel didn't have any working TV's which was disappointing to say the least, but that night FIVE to SIX FIRE ALARMS went off during the night! But the hotel wasn't the problem. I have stayed there multiple times and always had a pleasant stay.
UserVerified Hotel Guest
5/10
 
Fair
Pros: The hotel was located right off of the interstate and was near the the town's restaurant and market district.
Cons: The hotel was not clean. The halls and elevator areas were dirty. The cleaning staff never vacuum the halls and the elevators walls were smeared and had not been washed. The elevators were never mopped and had stains on the floors the entire trip.
UserChris
1/10
 
Very Poor
Pros: Nothing. The staff were rude and not very helpful. Checked in and was told there was an incidental fee which wasn't indicated when purchasing the room. They gave a hard time accepting cash for the incidental fee. And then the key wouldn't work to open
Cons: And the staff refused to come upstairs and fix it. Made me come downstairs 2 times to get 2 different keys that wouldn't work. Finally they came upstairs themselves. Very poor customer service. Ice machine didn't work. TV remote didn't work. Overallbad
UserVerified Hotel Guest
9/10
 
Wonderful
Cons: The continental breakfast was very limited. There wasn't any fruit, even a banana to grab on the go.
UserLon
1/10
 
Very Poor
Pros: Location
Cons: Thin walls - drunks on the other side until 3:30 am.
UserJeffrey
10/10
 
Exceptional
Pros: Convenient location, ample parking, clean room, and the lotion smelled really good
Cons: Nothing, everything was excellent.
UserJon
9/10
 
Wonderful
Pros: Location, also RV parking of our traveling friends was OK.
Cons: No
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Price
Cons: Extra charges on my credit card, fridge was dirty, urine on the toilet seat, lights on each side of bed did not work even after plugging them in.
UserVerified Hotel Guest
2/10
 
Poor
Pros: The hotel was conveniently located and the breakfast was good.
Cons: One bed was dirty (dirt and hair) upon arrival, and so they moved us to a King room (with 3 children). The next day they moved us back but didn't check us in properly and that night someone tried to get into our room. The staff seemed unprofessional.
UserMark
9/10
 
Wonderful
Pros: Location, convenient to airport, use to be a Marriott
Cons: It's a little dated, but not enough where I would not book here again.
UserVerified Hotel Guest
2/10
 
Poor
Cons: The first room we were given had the toilet running and water all over the bathroom floor. In the rooms, the smell of whatever they use to clean is overpowering to the point of giving headaches. The fire alarm went off repeatedly (no fire) during our stay
UserPaul
9.6/10
 
Exceptional
Newly updated in a convenient location for New Albany and access to Louisville.

Pros: Friendly staff. New looking appearance.
Cons: Refrigerator was set way too cold - froze snack item that we had saved for our return trip. Noisy next to interstate, but quieted down after 10pm. Some debuging from the recent remodel.
 
Hotel Location & Nearby Attractions

When you stay at Holiday Inn Express New Albany in New Albany, you'll be in the historical district, within a 10-minute drive of Louisville Slugger Museum and Fourth Street Live!. This hotel is 5.7 mi (9.1 km) from KFC Yum Center and 8.7 mi (14 km) from University of Louisville.

Popular Hotel Amenities and Features

Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless Internet access.

Business, Other Amenities

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary full breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 76 air-conditioned rooms featuring microwaves. Your pillowtop bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Pet Policy for Holiday Inn Express New Albany
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Holiday Inn Express New Albany, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Holiday Inn Express New Albany are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Shield between guests and staff in main contact areas
Temperature checks are available to guests
Social distancing measures are in place
Guest accommodation is sealed after cleaning
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Cashless transactions are available
Masks are available to guests
Food service has been amended for enhanced safety
Essential Workers Only - NO
Protective clothing is available to guests
Electrostatic spray is used for disinfection
Gloves are available to guests
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Events/parties not allowed
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing guest safety measures
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for breakfast
Commonly-touched surfaces are cleaned with disinfectant
No alcohol served onsite

Holiday Inn Express New Albany Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Express check out
  • Free news papers in lobby
Parking Services
  • Self parking - Free
  • Offstreet parking
Pool Facilities
  • Indoor pool
  • Swimming pool
Property Features
  • Roll in shower
  • Smoke free property

About Holiday Inn Express Hotel By InterContinental Brand Hotels

The Holiday Inn Express Hotel is a part of the InterContinental Hotels Group family. It is a mid-priced hotel chain that caters to the “upper economy”. Tagged as an “express” hotel, it focuses on offering limited services at a reasonable price. The amenities are convenient and practical and target business travels and tourists on short-term stays. As of September 2018, there are 2,687 Holiday Inn Express hotels throughout the world with over 274,000 rooms.

The first Holiday Inn Express locations opened in the United States in 1991. By 1998, the brand created such an amazing campaign ad called “Stay Smart” which clicked and helped skyrocket the hotel’s success. Originally, the first few Holiday Inn Express properties were the no-frills type hotels. Newer Holiday Inn Express hotels now offer most of the amenities that its higher-end counterpart offers.

There are four hotels in the Holiday Inn family of brands. These include the Holiday Inn, Holiday Inn Express, Holiday Inn Resort, and Holiday Inn Club Vacations. The Holiday Inn Express is different from the other brands in its style. Typically, the hotels are built from corporate architectural stereotypes with each hotel consisting of 60 to 80 rooms and a mix of suites. The Express hotel chain has seen a huge success so much so that majority of the Holiday Inn Express hotels are either brand new or newly renovated. Holiday Inn Express hotels also differ in its location because the chain is typically positioned in suburbs and freeways.

Distances are displayed to the nearest 0.1 mile and kilometer.

United States Marine Hospital of Louisville - 6 km / 3.7 mi
Portland Museum - 6.1 km / 3.8 mi
Louisville Glassworks - 8 km / 5 mi
Kentucky Center for African American Heritage - 8.2 km / 5.1 mi
Kentucky Museum of Art and Craft - 8.3 km / 5.2 mi
Louisville Science Center - 8.4 km / 5.2 mi
SAR Genealogical Research Library: NSSAR Library - 8.5 km / 5.3 mi
Louisville Slugger Museum - 8.5 km / 5.3 mi
Muhammad Ali Center - 8.6 km / 5.3 mi
Frazier International History Museum - 8.6 km / 5.3 mi
Evan Williams Bourbon Experience - 8.7 km / 5.4 mi
Kentucky Center for the Performing Arts - 8.7 km / 5.4 mi
Kentucky International Convention Center - 8.8 km / 5.4 mi
Riverfront Plaza Belvedere - 8.8 km / 5.4 mi
Fourth Street Live! - 8.9 km / 5.5 mi

The nearest airports are:
Louisville Intl. Airport (SDF) - 19 km / 11.8 mi
Louisville, KY (LOU-Bowman Field) - 20.8 km / 12.9 mi

The preferred airport for Holiday Inn Express New Albany is Louisville Intl. Airport (SDF).

User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The customer service I received from the IHG toll free # customer complaints. they were rude and dismissive to my complaints. it was utterly ridiculous. It was a complete joke. the hotel had problems that day and night but IHG staff were ridiculous
Cons: The Hotel didn't have any working TV's which was disappointing to say the least, but that night FIVE to SIX FIRE ALARMS went off during the night! But the hotel wasn't the problem. I have stayed there multiple times and always had a pleasant stay.
User
Verified Hotel Guest
 
5/10
Fair
Pros: The hotel was located right off of the interstate and was near the the town's restaurant and market district.
Cons: The hotel was not clean. The halls and elevator areas were dirty. The cleaning staff never vacuum the halls and the elevators walls were smeared and had not been washed. The elevators were never mopped and had stains on the floors the entire trip.
User
Chris
 
1/10
Very Poor
Pros: Nothing. The staff were rude and not very helpful. Checked in and was told there was an incidental fee which wasn't indicated when purchasing the room. They gave a hard time accepting cash for the incidental fee. And then the key wouldn't work to open
Cons: And the staff refused to come upstairs and fix it. Made me come downstairs 2 times to get 2 different keys that wouldn't work. Finally they came upstairs themselves. Very poor customer service. Ice machine didn't work. TV remote didn't work. Overallbad
User
Verified Hotel Guest
 
9/10
Wonderful
Cons: The continental breakfast was very limited. There wasn't any fruit, even a banana to grab on the go.
User
Lon
 
1/10
Very Poor
Pros: Location
Cons: Thin walls - drunks on the other side until 3:30 am.
User
Jeffrey
 
10/10
Exceptional
Pros: Convenient location, ample parking, clean room, and the lotion smelled really good
Cons: Nothing, everything was excellent.
User
Jon
 
9/10
Wonderful
Pros: Location, also RV parking of our traveling friends was OK.
Cons: No
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Price
Cons: Extra charges on my credit card, fridge was dirty, urine on the toilet seat, lights on each side of bed did not work even after plugging them in.
User
Verified Hotel Guest
 
2/10
Poor
Pros: The hotel was conveniently located and the breakfast was good.
Cons: One bed was dirty (dirt and hair) upon arrival, and so they moved us to a King room (with 3 children). The next day they moved us back but didn't check us in properly and that night someone tried to get into our room. The staff seemed unprofessional.
User
Mark
 
9/10
Wonderful
Pros: Location, convenient to airport, use to be a Marriott
Cons: It's a little dated, but not enough where I would not book here again.
User
Verified Hotel Guest
 
2/10
Poor
Cons: The first room we were given had the toilet running and water all over the bathroom floor. In the rooms, the smell of whatever they use to clean is overpowering to the point of giving headaches. The fire alarm went off repeatedly (no fire) during our stay
User
Paul
 
9.6/10
Exceptional
Newly updated in a convenient location for New Albany and access to Louisville.

Pros: Friendly staff. New looking appearance.
Cons: Refrigerator was set way too cold - froze snack item that we had saved for our return trip. Noisy next to interstate, but quieted down after 10pm. Some debuging from the recent remodel.