Hampton Inn by Hilton Charlotte/Matthews

  • 9615 Independence Pointe Pkwy , Matthews, North Carolina 28105
  • 9615 Independence Pointe Pkwy , Matthews, North Carolina - 28105
 
 

Click here for Group Reservations (9+ Rooms)

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2 Queen Beds

216 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, and hydromassage showerhead

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV, lever door handles, and wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Hydro-massage showerhead
  • Window screens
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Housekeeping Not available
  • Lever door handles
  • Heating - In-room climate control
  • Pay movies
  • Wheelchair accessible

1 King Bed

216 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Low-height counters and sink, grab bar in bathtub, low-height door lock, lever door handles, closed-captioned TV, wheelchair accessible, accessible bathtub, low-height view port in door, and wheelchair-width doorways

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Window screens
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Complimentary wired Internet
  • Grab-bar in bathtub
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • Accessible/Walk-in bathtub
  • AC / In-room climate control
  • Housekeeping Not available
  • Lever door handles
  • doorways with Wheelchair width
  • Heating - In-room climate control
  • Pay movies
  • Wheelchair accessible

2 Queen Beds

216 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Low-height counters and sink, grab bar in bathtub, low-height door lock, lever door handles, closed-captioned TV, wheelchair accessible, accessible bathtub, low-height view port in door, and wheelchair-width doorways

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Window screens
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Complimentary wired Internet
  • Grab-bar in bathtub
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • Accessible/Walk-in bathtub
  • AC / In-room climate control
  • Lever door handles
  • doorways with Wheelchair width
  • Heating - In-room climate control
  • Pay movies
  • Wheelchair accessible

1 King Bed

214 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, and hydromassage showerhead

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV, lever door handles, and wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Hydro-massage showerhead
  • Window screens
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Housekeeping Not available
  • Lever door handles
  • Heating - In-room climate control
  • Pay movies
  • Wheelchair accessible

1 King Bed

216 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Low-height counters and sink, grab bar in bathtub, low-height door lock, lever door handles, closed-captioned TV, wheelchair accessible, accessible bathtub, low-height view port in door, and wheelchair-width doorways

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Window screens
  • Lowered peephole - view port in door
  • Lowered locks - deadbolt
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Complimentary wired Internet
  • Grab-bar in bathtub
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • Accessible/Walk-in bathtub
  • AC / In-room climate control
  • Lever door handles
  • doorways with Wheelchair width
  • Heating - In-room climate control
  • Pay movies
  • Wheelchair accessible

1 King Bed

214 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV, lever door handles, and wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Window screens
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Lever door handles
  • Heating - In-room climate control
  • Pay movies
  • Wheelchair accessible

1 King Bed

214 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV, lever door handles, and wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Window screens
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Lever door handles
  • Heating - In-room climate control
  • Pay movies
  • Wheelchair accessible

1 King Bed

214 sq feet


Internet - Free WiFi and wired Internet access

In Room Entertainment - Cable channels and pay movies

Food and Beverages - Coffee/tea maker

Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, laptop workspace, and phone

Pleasure - Daily housekeeping and climate-controlled heating and air conditioning

Accessibility - Closed-captioned TV, lever door handles, and wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Hypoallergenic bedding available
  • Phone
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • TV - Closed captioned
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Shower Or Bathtub
  • Window screens
  • TV
  • TV - Cable Service
  • Non Smoking
  • Complimentary Wifi
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Lever door handles
  • Heating - In-room climate control
  • Pay movies
  • Wheelchair accessible
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hampton Inn by Hilton Charlotte/Matthews Hotel

Hotel Location & Nearby Attractions

With a stay at Hampton Inn by Hilton Charlotte/Matthews in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. This hotel is 9.4 mi (15.1 km) from SouthPark Mall and 10.2 mi (16.5 km) from EpiCentre.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Matthews? This hotel features 1120 square feet (104 square meters) of event facilities. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

To-go breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 91 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Pet Policy for Hampton Inn by Hilton Charlotte/Matthews
If you are thinking of bringing your pet and want to know if pets are allowed at Hampton Inn by Hilton Charlotte/Matthews, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hampton Inn by Hilton Charlotte/Matthews are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Only dogs and cats are allowed

Additional Hotel Details
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hampton Inn by Hilton Charlotte/Matthews Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
General Amenities
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
Internet
  • Wired Internet access - Free
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Parking Services
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
  • Swimming pool
  • Outdoor pool - Seasonal
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Coffee & tea in common areas

About Hampton Inn By Hilton Brand Hotels

Hampton Inn makes it possible for you to balance business and pleasure. Now known as Hampton by Hilton, Hampton Inn was founded in 1984 and was initially introduced as a budget hotel under the Holiday Corporation. Memphis Tennessee was the very first Hampton Inn opened to the public, featuring 128 rooms enclosed in a two-storey building. The trademark was sold to Promus Hotel Corporation five years later and was rebranded to cater for the middle market consumers of the hospitality industry.

The 100% satisfaction guarantee promise of Hampton Inn lasted for a decade. It was later revoked due to simple and peculiar instances experienced by its clients. Rough toilet papers, noisy cows and UFO sightings were just a few of the reasons why clients would request the company to comply to its guarantee, with over $6 million in free rooms given away during the 10 year period. However, despite the high-standards required by clients during that decade, the company also tracked over $41 million repeat customers. Overall, the guarantee was a success, both for Hampton Inn and its market.

Now on their 30th year in the business, Hampton Inn, now Hampton by Hilton has more than 2,300 hotels around the world, a mix of independently owned hotels and franchises. Majority of these are found in the United States.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hampton Inn by Hilton Charlotte/Matthews - Matthews, North Carolina Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Matthews Community Center - 2.8 km / 1.7 mi
McAlpine Creek Greenway - 3.8 km / 2.4 mi
Carolina Courts Indian Trail - 8.3 km / 5.2 mi
Colonel Francis Beatty Park - 9 km / 5.6 mi
North Carolina Korean War Veterans Memorial - 11.4 km / 7.1 mi
Bojangles' Coliseum - 12.1 km / 7.5 mi
Ovens Auditorium - 12.4 km / 7.7 mi
The Park Expo & Conference Center - 12.9 km / 8 mi
Promenade on Providence - 13.9 km / 8.6 mi
The Light Factory - 14.1 km / 8.7 mi
Phillips Place - 14.1 km / 8.8 mi
Mint Museum Randolph - 14.3 km / 8.9 mi
Charlotte Museum of History - 14.5 km / 9 mi
Waverly - 14.5 km / 9 mi
Atrium Health Mercy - 14.7 km / 9.1 mi

The nearest airports are:
Charlotte-Douglas International Airport (CLT) - 28 km / 17.4 mi
Concord, NC (USA-Concord Regional) - 34.3 km / 21.3 mi

The preferred airport for Hampton Inn by Hilton Charlotte/Matthews is Charlotte-Douglas International Airport (CLT).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Matthews, North Carolina Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Hampton Inn by Hilton Charlotte/Matthews?

Yes, parking is available free of cost at the Hampton Inn by Hilton Charlotte/Matthews. This is one of the hotels in Matthews with Free Parking.

Does this property have a swimming pool?

Yes, Hampton Inn by Hilton Charlotte/Matthews has a hotel pool.

What is the check-in policy?

The checking times for Hampton Inn by Hilton Charlotte/Matthews are between 3:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This Hampton Inn by Hilton Charlotte/Matthews's check-out time is 11:00 AM.

What brand is Hampton Inn by Hilton Charlotte/Matthews?

Hampton Inn by Hilton Charlotte/Matthews is a part of Hampton Inn By Hilton.

What is the street address for Hampton Inn by Hilton Charlotte/Matthews?

The address for Hampton Inn by Hilton Charlotte/Matthews is 9615 Independence Pointe Pkwy, Matthews, North Carolina 28105

What is the price for tonight?

Based on recent averages, the price for tonight can start at 99.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 99 per night.

When was the Hampton Inn by Hilton Charlotte/Matthews built?

The Hampton Inn by Hilton Charlotte/Matthews in Matthews was built in 1995.

How many guest rooms are at Hampton Inn by Hilton Charlotte/Matthews?

The Hampton Inn by Hilton Charlotte/Matthews has a total of 91 guest rooms.

How many floors does the Hampton Inn by Hilton Charlotte/Matthews have?

This Matthews hotel has 5 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly.

Recommended landmarks, attractions or things to do around HAMPTON INN BY HILTON CHARLOTTE/MATTHEWS?

HAMPTON INN BY HILTON CHARLOTTE/MATTHEWS is within minutes from Matthews Community Center - 2.8 km / 1.7 mi , McAlpine Creek Greenway - 3.8 km / 2.4 mi and Carolina Courts Indian Trail - 8.3 km / 5.2 mi

Which the best airport near HAMPTON INN BY HILTON CHARLOTTE/MATTHEWS?

The preferred airport for Hampton Inn by Hilton Charlotte/Matthews is Charlotte-Douglas International Airport (CLT). The airport is conveniently located when visiting this Matthews hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hampton Inn by Hilton Charlotte/Matthews Reviews Summary

UserDavid
6/10
 
Pleasant
Pros: Comfortable bed, good shower.
Cons: No hot breakfast. Needs attention. Not up to typical Hampton inn standards.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Clean, great location
UserVerified Hotel Guest
5/10
 
Fair
Pros: I liked the location. It was quiet.
Cons: The pool was dirty. The toilet had issues flushing. The tub could have been cleaner.
UserNakia
10/10
 
Exceptional
Pros: the Guest Service Manager was awesome. He made sure that I was treated as if my stay was appreciated and welcomed.He also gave me a lot of information for my transition there. By far the best Guest service Manager that I have encountered in a while
Cons: The prices for the snacks are ridiculous and overpriced.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: It was definitely thoroughly cleaned! The shiny bathroom, extra mirrors everywhere, coffee nook, plenty of luggage storage,
Cons: Staff could have been friendlier.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: My dog is comfortable one
Cons: Everytime I extend i have to pay the same deposit every single time.. Takes forever for the deposit refund.. Don't understand why the deposit can't be transferred...
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Very clean, great customer service.will definitely come back soon.
UserSahar
10/10
 
Exceptional
Pros: The front desk receptionist was an amazing host! Thank you again.
Cons: Nope!
UserTony
1/10
 
Very Poor
Pros: Nothing
Cons: 3 sheets of tp one wash and hand towel one bath towel full of long black hairs which I brought to desk. Coffee machine missing part. Food trash bags not picked up at nite or am. Bedding laying outside room. Trash bags and bedding out in hallway i
UserVerified Hotel Guest
3/10
 
Poor
Pros: HUGE gas leak smell I'm entire giant lobby whole ti.felt unsafe. Felt bad for staff enhaling constantly time I contacted Hampton inn Due to Covid,lots of havoc front desk very frustrated Room not ready..as they ran out.bag breakfast was apple +water.
Cons: The above..gas leak takes the prize Big dog barking very loud down the hall I should be given a refund. Bag breakfast uneven quality. I day water apple and 2 big deluxe muffins other day very pitiful teeny strange muffins last day apple and water
UserVerified Hotel Guest
7/10
 
Good
Pros: Room was clean and comfortable. Location, though across from a bus depot, was safe.
Cons: Though it was advertised as having breakfast, there was none either day. Maid did not clean room for second day.
UserJames
6/10
 
Pleasant
Pros: Basic hotels. 1 towel in bathroom. Had to call down to get more. Clean but basic
UserBrian
7/10
 
Good
Pros: Comfortable beds and staff was extremely kind.
Cons: Found small bugs throughout the room. Especially the bed linens, box spring and mattress. Vacuumed under bed and got new linen. Hotel manager gave us a choice to stay in room or leave. Most unprofessional and rude remark obviously no customer care.
UserIvory
6/10
 
Pleasant
Pros: Rooms
Cons: Rooms
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing
Cons: Staff was rude... bedding and towels were disgusting... didn’t even have the free breakfast as they say.... anywhere else in Matthews is better than this place.
UserVerified Hotel Guest
9/10
 
Wonderful
Cons: I know we in pandic but they could have had muffins and water to go and there was not a computer for guess
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Staff
Cons: Check out time
UserGary
8/10
 
Very Good
Pros: Nice location
Cons: No
UserIvory
2/10
 
Poor
Pros: It was very clean room
Cons: I had check in and when they gave me key so I went to room trying get in and it was someone already in room so I had a lot of bags and I went back down stairs and told her somebody was in room and she like for real I was like yea .i was tied ready sleep
UserWillie
10/10
 
Exceptional
Pros: Hampton Inn is always customer friendly and clean
 
Hotel Location & Nearby Attractions

With a stay at Hampton Inn by Hilton Charlotte/Matthews in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. This hotel is 9.4 mi (15.1 km) from SouthPark Mall and 10.2 mi (16.5 km) from EpiCentre.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and concierge services.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. Planning an event in Matthews? This hotel features 1120 square feet (104 square meters) of event facilities. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

To-go breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 91 guestrooms. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Pet Policy for Hampton Inn by Hilton Charlotte/Matthews
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hampton Inn by Hilton Charlotte/Matthews, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hampton Inn by Hilton Charlotte/Matthews are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Only dogs and cats are allowed

Additional Hotel Details
Professional property host/manager
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Protective clothing is available to guests
Contactless check-in is available
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Hampton Inn by Hilton Charlotte/Matthews Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
General Amenities
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • Laundry Room
Internet
  • Free internet
Internet
  • Wired Internet access - Free
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Parking Services
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
  • Swimming pool
  • Outdoor pool - Seasonal
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Coffee & tea in common areas

About Hampton Inn By Hilton Brand Hotels

Hampton Inn makes it possible for you to balance business and pleasure. Now known as Hampton by Hilton, Hampton Inn was founded in 1984 and was initially introduced as a budget hotel under the Holiday Corporation. Memphis Tennessee was the very first Hampton Inn opened to the public, featuring 128 rooms enclosed in a two-storey building. The trademark was sold to Promus Hotel Corporation five years later and was rebranded to cater for the middle market consumers of the hospitality industry.

The 100% satisfaction guarantee promise of Hampton Inn lasted for a decade. It was later revoked due to simple and peculiar instances experienced by its clients. Rough toilet papers, noisy cows and UFO sightings were just a few of the reasons why clients would request the company to comply to its guarantee, with over $6 million in free rooms given away during the 10 year period. However, despite the high-standards required by clients during that decade, the company also tracked over $41 million repeat customers. Overall, the guarantee was a success, both for Hampton Inn and its market.

Now on their 30th year in the business, Hampton Inn, now Hampton by Hilton has more than 2,300 hotels around the world, a mix of independently owned hotels and franchises. Majority of these are found in the United States.

Distances are displayed to the nearest 0.1 mile and kilometer.

Matthews Community Center - 2.8 km / 1.7 mi
McAlpine Creek Greenway - 3.8 km / 2.4 mi
Carolina Courts Indian Trail - 8.3 km / 5.2 mi
Colonel Francis Beatty Park - 9 km / 5.6 mi
North Carolina Korean War Veterans Memorial - 11.4 km / 7.1 mi
Bojangles' Coliseum - 12.1 km / 7.5 mi
Ovens Auditorium - 12.4 km / 7.7 mi
The Park Expo & Conference Center - 12.9 km / 8 mi
Promenade on Providence - 13.9 km / 8.6 mi
The Light Factory - 14.1 km / 8.7 mi
Phillips Place - 14.1 km / 8.8 mi
Mint Museum Randolph - 14.3 km / 8.9 mi
Charlotte Museum of History - 14.5 km / 9 mi
Waverly - 14.5 km / 9 mi
Atrium Health Mercy - 14.7 km / 9.1 mi

The nearest airports are:
Charlotte-Douglas International Airport (CLT) - 28 km / 17.4 mi
Concord, NC (USA-Concord Regional) - 34.3 km / 21.3 mi

The preferred airport for Hampton Inn by Hilton Charlotte/Matthews is Charlotte-Douglas International Airport (CLT).

User
David
 
6/10
Pleasant
Pros: Comfortable bed, good shower.
Cons: No hot breakfast. Needs attention. Not up to typical Hampton inn standards.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Clean, great location
User
Verified Hotel Guest
 
5/10
Fair
Pros: I liked the location. It was quiet.
Cons: The pool was dirty. The toilet had issues flushing. The tub could have been cleaner.
User
Nakia
 
10/10
Exceptional
Pros: the Guest Service Manager was awesome. He made sure that I was treated as if my stay was appreciated and welcomed.He also gave me a lot of information for my transition there. By far the best Guest service Manager that I have encountered in a while
Cons: The prices for the snacks are ridiculous and overpriced.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: It was definitely thoroughly cleaned! The shiny bathroom, extra mirrors everywhere, coffee nook, plenty of luggage storage,
Cons: Staff could have been friendlier.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: My dog is comfortable one
Cons: Everytime I extend i have to pay the same deposit every single time.. Takes forever for the deposit refund.. Don't understand why the deposit can't be transferred...
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Very clean, great customer service.will definitely come back soon.
User
Sahar
 
10/10
Exceptional
Pros: The front desk receptionist was an amazing host! Thank you again.
Cons: Nope!
User
Tony
 
1/10
Very Poor
Pros: Nothing
Cons: 3 sheets of tp one wash and hand towel one bath towel full of long black hairs which I brought to desk. Coffee machine missing part. Food trash bags not picked up at nite or am. Bedding laying outside room. Trash bags and bedding out in hallway i
User
Verified Hotel Guest
 
3/10
Poor
Pros: HUGE gas leak smell I'm entire giant lobby whole ti.felt unsafe. Felt bad for staff enhaling constantly time I contacted Hampton inn Due to Covid,lots of havoc front desk very frustrated Room not ready..as they ran out.bag breakfast was apple +water.
Cons: The above..gas leak takes the prize Big dog barking very loud down the hall I should be given a refund. Bag breakfast uneven quality. I day water apple and 2 big deluxe muffins other day very pitiful teeny strange muffins last day apple and water
User
Verified Hotel Guest
 
7/10
Good
Pros: Room was clean and comfortable. Location, though across from a bus depot, was safe.
Cons: Though it was advertised as having breakfast, there was none either day. Maid did not clean room for second day.
User
James
 
6/10
Pleasant
Pros: Basic hotels. 1 towel in bathroom. Had to call down to get more. Clean but basic
User
Brian
 
7/10
Good
Pros: Comfortable beds and staff was extremely kind.
Cons: Found small bugs throughout the room. Especially the bed linens, box spring and mattress. Vacuumed under bed and got new linen. Hotel manager gave us a choice to stay in room or leave. Most unprofessional and rude remark obviously no customer care.
User
Ivory
 
6/10
Pleasant
Pros: Rooms
Cons: Rooms
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing
Cons: Staff was rude... bedding and towels were disgusting... didn’t even have the free breakfast as they say.... anywhere else in Matthews is better than this place.
User
Verified Hotel Guest
 
9/10
Wonderful
Cons: I know we in pandic but they could have had muffins and water to go and there was not a computer for guess
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Staff
Cons: Check out time
User
Gary
 
8/10
Very Good
Pros: Nice location
Cons: No
User
Ivory
 
2/10
Poor
Pros: It was very clean room
Cons: I had check in and when they gave me key so I went to room trying get in and it was someone already in room so I had a lot of bags and I went back down stairs and told her somebody was in room and she like for real I was like yea .i was tied ready sleep
User
Willie
 
10/10
Exceptional
Pros: Hampton Inn is always customer friendly and clean